Can't update/remove language pack

I've switched to BO Enterprise XI 3.1 from XI 3.0 by uninstalling previous version and russian languages pack.
But during uninstallation process an error occured, and pack didn't remove correctly.
Now, I can't reinstall it or isntall pack from XI 3.1. "An installation error of BO Enterprise XI 3.1 Pack" occurs
Is there any chance to remove it manually from installation folder, system registry and so on?
Or may be there are other ways to upgrade/remove/reinstall lang pack?
thanks!

Is this on a 64-bit system, steffi? If so, try the following user tip:
"The Windows Installer Service could not be accessed" error messages when installing iTunes for Windows on 64-bit systems

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    Click " Like " if you want to Thank someone.
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