Can you help me Install creative suite?

I Am trying to instal Creative Suite 5:5 on my new MacBook as the last one died.
the installer is frozen with the message "Initializing Installer", and has not done anything in an hour!
i Am unsure how to proceed.
thank you

this is a user to user forum (but some adobe employes check messages here).
in any case, if you want help, ask.

Similar Messages

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    Hi,
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    I am sorry Erickkasner but there is no longer direct support provided for Creative Suite 5.5 installation issues.
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    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
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    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
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    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  7 | 6 | 5
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    I finally figured out what was wrong.  Since I had installed Google Chrome recently it already had the Adobe Flash Player imbedded in it. 
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    If you are buying a creative suite from a personal person how does that work? Or can someone just put in the product key and get a download fro adobe creative suite??

    deactivate your installation on your old computer (help>deactivate).
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    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Hello , I'm having failed the Creative Cloud Desktop installation ( error code 1 ) . can you help me?

    Hello , I'm having failed the Creative Cloud Desktop installation ( error code 1 ) . can you help me?

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    I just installed Creative Suite 6 and want to know if I can uninstall versions 5 and 5.5

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