Can you help me Install creative suite?

I Am trying to instal Creative Suite 5:5 on my new MacBook as the last one died.
the installer is frozen with the message "Initializing Installer", and has not done anything in an hour!
i Am unsure how to proceed.
thank you

this is a user to user forum (but some adobe employes check messages here).
in any case, if you want help, ask.

Similar Messages

  • HELP -Re-Installing Creative Suite cs4

    Is their another fourm I should post this to lmk - I couldn't find a creative suite fourm?
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    I need to install creative suite cs4 to install the upgrade to creative suite cs5. Help appreciated.

    I need to install creative suite cs4 to install the upgrade to creative suite cs5.
    You don't. You only need to input the serial. Your other issues need further explanation and possibly the install logs.  You failed to provide any relevant info whatsoever.
    Mylenium

  • How can I download and install Creative Suite 6?

    How to I activate creative suite 6? Bought a disc from apple store and the activation website does not tell me how to install. I don't have a disc drive. Please help

    Go to this site Download Adobe CS6 Trials: Direct Links (no Assistant or Manager) | ProDesignTools
    Scroll down until you see this and click the version/language you want
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  • Can I download and install Creative Suite 6 Design Standard from the Adobe site?

    I purchased cs6 standard when I bought my laptop so I have the hard copy of the program. However, my laptop does not have a disc drive so I was looking to download the file online then enter my product code and serial number. Am I missing something or is there no way to download and install online?  Sorry if this is a redundant post, I couldnt find one that addressed my problem.
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  • Can You Help Me Install The OS 10.5.6 Update?

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    You are aware that permissions repairs & disk repairs are not the same thing, right? The "Repair Disk" step in Disk Utility attempts to repair file system problems, not the permissions of files in the file system. Disk Warrior is also a disk (file system) repair utility, one that uses a different & more powerful method (rebuilding the file system directory from scratch) than Disk Utility does to fix the file system.
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  • Can you help with install of acrobat xi pro?

    I am trying to install on a Surface Pro from a CD ... kept getting error 1006 so I copied the install files to the hard drive and ran setup as admin... now it goes almost to completion and then says the wizard was interrupted and rolls back the install.  I have tried it 3 times.  What do I need to do to get this installed?

    I have tried that and the same thing happens

  • How can you tell if the Creative Suite application is closing

    Hi,
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    Stephen

    Hi,
    Is it possible within a CS extension to know when the host CS application is closing? I have a CS extension for Flash in which I want to know when Flash is closing so I can save a config file being created in the CS extension.
    Thanks
    Stephen

  • I cannot install Creative Suite 5.5 on my Windows 7 Professional. I keep getting error message: "Exit Code: 15 - Media DB sync failed". I have disabled UAC and Startup items and Services with no luck. Can you please help?

    I cannot install Creative Suite 5.5 on my Windows 7 Professional. I keep getting error message: "Exit Code: 15 - Media DB sync failed". I have disabled UAC and Startup items and Services with no luck. Can you please help?

    I am sorry Erickkasner but there is no longer direct support provided for Creative Suite 5.5 installation issues.
    You are welcome to post any specific errors you are able to discover within your installation log to this discussion.  Since you are using Windows then Exit Code 15 could mean one of the following:
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    Update pending to your operating system
    Improper permissions set for the Media.db
    The installation log file should provide additional insight into the exact error you are experiencing.  Please make sure to use the find command to look for the words 'ERROR' and 'FATAL' to locate the relevant error messages.

  • I have creative suite 5.5 and have recently updated my iMac to Yosemite. Now I can't open the adobe apps. I have done the suggested Java update and mac OS X Java patch update.. still no go. Can you HELP?

    I have creative suite 5.5 and have recently updated my iMac to Yosemite. Now I can't open the adobe apps. I have done the suggested Java update and mac OS X Java patch update.. still no go. Can you HELP?

    uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) the install using the installation files.  do not migrate adobe programs.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Help, I have bought Creative Suite 6 student version, I have the product code but not the numbers I need to activate it, can you help?

    Help, I have bought Creative Suite 6 student version, I have the product code but not the numbers I need to activate it, can you help?

    This is not something we can help you with in a public forum.
    You'll either have to call Adobe Customer Service in your region, or use web chat. Here's link to web chat. Enter a product name and problem area. Ignore all the links except the one that says something like, "Still have a problem?" Click that, and you'll get a link to web chat:
    Contact Customer Care

  • I need help to reinstall Creative Suite CS5 on a new computer. I have been given a case no: 212953715. Can you help me!?

    I need help to reinstall Creative Suite CS5 on a new computer. I have my old serialnumber.

    what's the problem?
    if you need the installation files,
    Downloads available:
    Suite:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  7 | 6 | 5
    Download and installation help for Adobe links  https://helpx.adobe.com/download-install.html
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I keep being referred to Adobe to install version 11 when it is already installed.  Can you help me?

    When using my internet explorer 10 I am unable to see the street view in Google Maps.  I am referred to Adobe to donwload the latest version of flash player.
    Also when on an At&T website I cannot see movies that are available.  I am referred to Adobe also.
    In both cases I download the latest version of Adobe Flash Player 11 active x successfully.  I already have
    Adobe Flash Player 11 acitive x installed.  I shows in my computer I installed it on 9/21/2013 and is 6 mb size.
    Also the Version is 11.8.800.175.  It also show the plugin version 11.8.800.168 installed. 
          I have tried uninstalling the Flashplayer from my computer and then reinstalling it.  I get the same
    problem. 
        In the past I have never had this problem.  Maybe I cleaned out some active x add on or some other file
    with my AT&T Security Suite Clean program.  I looked at the add -ons and they seem ok.
       I have Google Chrome also installed so I uncheck the download of that in the Adobe website.
    When I have the above problem I use Google Chrome as my browser and the problem goes away.
         My wife has a HP laptop with Windows 7 also and has Adobe Flash Player 11 Active X 6mb version 11.8.800.175
    also and she has not problem accessing the street view in Google maps.
    I checked the requirements for system information
    I have windows 7 in my desktop Hp Pavilion elite HPEwhich has Intel Core  i7 and have
    8 gb of ram.  4 x 2948mb ddr3 - sdram (1333) memories.
    My local disk is 931.5 GB. 
    I have internet explorer 10 version 10.0.9200.16686.
    Can you help me on this .  Thank you

    I finally figured out what was wrong.  Since I had installed Google Chrome recently it already had the Adobe Flash Player imbedded in it. 
    When I uninstalled the flash player in Control Panel option the problem went away. 
    Thank you for the 95 views.  RetiredComTech

  • If you are buying a creative suite from a personal person how does that work? Or can someone just put in the product key and get a download fro adobe creative suite??

    If you are buying a creative suite from a personal person how does that work? Or can someone just put in the product key and get a download fro adobe creative suite??

    deactivate your installation on your old computer (help>deactivate).
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Hello , I'm having failed the Creative Cloud Desktop installation ( error code 1 ) . can you help me?

    Hello , I'm having failed the Creative Cloud Desktop installation ( error code 1 ) . can you help me?

    Error: "Failed to install" | Creative Cloud Desktop

  • I just installed Creative Suite 6 and want to know if I can uninstall versions 5 and 5.5

    I just installed Creative Suite 6 and want to know if I can uninstall versions 5 and 5.5

    Adobe upgrade installers are always full installers and do not need to find a previous version installed.  If they don't , they just prompt you for the old serial number as well as the new one.
    That being said, if you plan to uninstall older versions, the time to do so is BEFORE you install the newer version.  The problem is that when you run the uninstaller for each older version, they will in turn mess with the newer installation iof already present. There are just too many similarly named files in similar locations for each version.
    If you already have CS6 installed, running the CS5 and CS5.5 uninstaller will mess with your existing CS6 installation.
    At this point, you're better off uninstalling all three versions, running the Adobe CS Cleaner and then re-installing CS6 from scratch.
    I know, it sounds like a pain—and it is—but it will save you a lot of grief later on.

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