Cannor connect to bb app world

Please help me. When I want to go into my bb app world on my phone I get the following IRRITATING MESSAGE:
We cannot connect you to BlackBerry App Worls. Please ensure that your device is connected to the wireless network and try again. Then after waiting an eternity it comes up with the message that I need to update something (to quick to read and then it "ok'S" itself and Im back to square one.....can anyone please tell me what to do???
thanks
Sukie

Go to Options > Advanced > Applications and scroll the AppWorld application and don't click on it, just scroll to it. Click Menu > Delete and remove the application.
Now, do a reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Finally, use your BlackBerry browser to go to www.blackberry.com/appworld and download/install the AppWorld application again.
After installation and possibly another reboot, try again to login to AppWorld.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • App World issues. "having trouble connecting to BlackBerry App world Server" and "installation issue"

    Hey.... I hope this isn't just repeating the 'same old' issue, but I have read through everything I could find and I am still having no luck.
    Anyways I am having a few issues.....
    ONE/// When I try to go to "My World" on my Playbook it always comes up with the message:
    BlackBerry App World is having trouble connecting to the Blackberry App World Server,  Verify your network connections and try again.
    One solution I read was to connect to an alternative WiFi connection, however I haven't got any other connection I can connect to before switching back to my own.... help?!
    TWO// There are also two games I have been desperately trying to install but have had no luck.  Each time all I get is the following message:
    Install Error. There was a problem during Installation.  Please try again.
    I have read the KB26671 file, and tried to follow the 'resolution' there but whenever I log in I never get any 'account set up process' to continue with..... let alone what the rest of the guide says to do.
    THREE// Not sure why but when I try to use AppWorld on my PC it won't show me my playbook device, simply says "please connect your device".... help?  According to my playbook it is connected to computer, and my PC is picking up the Playbook as the manager always tells me it is there and lets me view the files but still AppWorld can't seem to see it.
    Thanks in advance for your help.
    Solved!
    Go to Solution.

    Well I was just trying to see if it was your network connection. I have found that lately anyhow, the connection to the App World hasn't been that reliable - not sure why and it's just been recently for me. But I have downloaded some pretty large files in the last few days too without issue.
    Sorry, this isn't much help but if you find your network connection is becoming flaky, remove the profile and setup a new one. Sometimes I find I have to briefly shut off my internet connection on the PlayBook and then re-enable it when it's acting up. Then things are fine afterwards. A device reboot may help but it may not. I wish I could be more help but this gremlin sounds elusive.
    Actually, duh, why didn't I put two and two together eariler? See if this thread is applicable to you or not: http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/PlayBook-not-letting-me-update-apps/td-p/...
    In short, reboot your PlayBook and try again...

  • Unable to connect to Blackberry App World

    After successfully logging into Blackberry App World with my PayPal account I received the message..
    Can not connect to Blackberry App World server. Make sure that your device is connected to the wireless network and try again.    I have been getting this message for the last few days.  I am able to browse the net using the blackberry browser.

    what is the exact error message? is it: 
    BlackBerry AppWorld is having trouble connecting to the BlackBerry AppWorld server. Verify your network connections and try again.
    if so, please read the following article from the public knowledge base.
    KB20031
    BlackBerry AppWorld is having trouble connecting to the BlackBerry AppWorld server. Verify your net...
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • Connecting to Blackberry App World

    I'm trying to connect my smartphone to Blackberry App World and when I connect my phone to the computer, the pnone asks me whether I want the USB option, Sync Media or Charge . Which of the first 2 should I choose?
    Solved!
    Go to Solution.

    Hi! you can choose USB option if you're just transferring an app.
    Click " Like " if you want to Thank someone. If Problem is resolved accept it as a "Solution ", so that others can make use of it.
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • App world error code 31200 and unable to connect with Appworld serverI.I

    I am unable to connect with BlackBerry Apps World and when I try to purchase an App, I keep getting error code 31200! I've tried to wipe my tablet and I created my BlackBerry I'd on my computer! Now I can't get on with my Bold 9700 either! Unable to access payment information even on my computer and I'm beginning to think getting another BlackBerry wasn't such a great idea. I'm open to suggestions, thanks............
    Solved!
    Go to Solution.

    Well,I don,t  have to return this Playbook after all! I'm so glad I called Tech support at 8776448410 and I got ahold of Spencer in Costa Rica and this guy knows what he is doing! So here is the solution..............
    First, wipe your device after backing up your data to BlackBerry Desktop Software if you can. This does work, but you will lose your data you haven't backed up to another location.
    Next, get connected to a Wifi source so when your BlackBerry tablet reboots and comes back up in its original startup mode, you can download necessary updates. Once this is done and you have gone through the tutorials to get you familiar with your Playbook, you will need to open BlackBerry Appworld and in thebsearch box at the top right, enter "BlackBerry I'D" if you haven't seen a screen prompting you to do so before this. 
    Click the "Create BlackBerry ID" icon and start with a new email address.  I recommend. Hotmail since are easiest to link to your Tablet . Fill in with a verifiable email address and secure password. Write it down if you have to. Younwill be taken to another page where younput in your payment information so you can buy Apps. You can use a credit card or PayPal. Fill in your info and when done, click "done' or 'save" and you will be taken back to the BlackBerry I'D Login page. Read-enter your info again exactly as the first time and you will have successfully created a BlackBerry ID! 
    The one thing that threw me is your login username. If you put in your old email address and you tried using that before, the BlackBerry Appworld system sill boot you back out to your login page with an explanation of errors or an error code! I did inform BlackBerry they need to have a knowledge base of codes to assist their customers with! Also, I recommended that BlackBerry create a click to chat live service to help direct traffic. Now that my BlackBerry Playbook is up and running, I'm glad I didn't return it!

  • BlackBerry app world is having troubles connecting to the server HELP!!!!

    New PlayBook..Can't download Apps from App World...it says bb app world is having trouble connecting to bb app world server verify your network
    I'm perfectly connected to my Wifi. Already tried a different Wifi.
    Already restored it to stock still doesn't work
    Already put date to 2011, delete Wifi, restart (hard) and re-enter Wifi credentials.
    Still not working can someone help with this ?

    Hello can7, 
    Welcome to the forums. 
    Have a look at this article regarding the issue you are having. 
    "BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your n...
    Hope this helps. Have a good day. 
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Can't connect to App World with new Playbook?!?

    Hi, haven't been able to connect to the app world to update or add any applications. Can get on the internet just fine, anyone with the  same problem, or perhaps I'm doing something wrong?
    Thanks in advance for any help!

    I can understand your frustration, i have had my fair share of issues with electronics.
    try a 3 button reset hold power and both vol keys for 20 seconds and try again.
    odd you can surf the internet but cant access app world.
    wonder if maybe a port is blocked at work? but odd it wont work at home.
    You do have 90 free support if you want it from RIM. They helped me with an issue before.
    http://us.blackberry.com/support/playbook-support/contact.jsp
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Is it possible to operate without BIS - in particular GMail and app world?

    Hi there!
    I have had a BB Curve 3G 9300 for one week; I'm in the UK, and I acquired it together with a T-Mobile contract, at a Phones4U shop in London.  Before agreeing to buy the BB, and the contract, I went through a whole load of things that I wanted to be able to do, with the salesman, and was assured that they were all possible at no extra cost beyond the contract.
    Now the thing is that this contract includes T-Mobile unlimited internet, but does not include the T-Mobile "Blackberry Booster" - which I believe is T-Mobile's terminology for BIS.
    After checking with a nice lady at T-Mobile, I didn't think that should be a problem, because she said that the Blackberry Booster is only needed for Blackberry's push email system, and Blackberry Messenger, neither of which I want.
    Since then, however, I've been periodically having trouble with the GMail app (saying "This application requires a working data connection") and BB App World (with a similar message about not being able to connect to the server).  This isn't the case all the time --- sometimes both of those work fine.  But they fail (as described) around 40% of the time, and obviously that's enough to mean that I just can't rely on them.
    So I just called T-Mobile again, and this time I was told that this was caused by not having the Blackberry Booster.  The person I spoke to claimed that Blackberry have the power to prevent my apps from working (in the way I've described) and that they periodically scan BB handsets and disconnect people like me who aren't paying for the Booster/BIS.
    So now I'm wondering if this is really true, and - in other words - that it is effectively impossible to use a BB properly without the Booster/BIS.  If you are sure you know about this, please reply to help me out!
    I should add that you can find stuff about the GMail problem all over the web, with many different solutions proposed.  But most of the hits are old, and my impression is that none of the solutions are definitive.  I've also tried most of the suggestions, and they haven't helped.  (The only significant one I haven't tried yet is the one about redownloading Service Books, because I don't understand it, and because it sounds like it's related to having BIS.)
    Many thanks in advance for all help that you can offer!
               Neil
    Solved!
    Go to Solution.

    Hi there Neil,
    That is correct.  In order to use BlackBerry App World and other apps such as GMail, Facebook and Twitter, you need a BlackBerry data package and access to BIS.  Without BIS access, these apps will not work correctly, although you can access GMail online via your browser and you can manually download apps via your computer.
    I hope this info helps!
    If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
    If your issue is resolved, don't forget to click the Solution button on the resolution!

  • Curve 9220 BlackBerry App World registration error MTP USB Driver is not installed

    Hi,
    Recently I have purchased Curve 9220, trying connect to BlackBerry App World setup in the first instance I get 
    1. Get the BlackBerry App World Browser Plug-in (I get tick mark) then when I get 
    2. Connect your smartphone I get the drop down of my pin no I select my PIN no here I get a error message (An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again.)
    I have tried rebooting my device no of times it does not work.
    I have removed all USB driveres thats was there in PC rebooted the system it is still not working.
    I have even tried in another PC having win7 it gives error message MTP USB Driver is not installed.
    For information Content protection is not eabled the encription is not ON in my hand set
    Another problem whenever I connect my deice to USB every time it takes up the driver asks me to reboot the sytem (I have even tried the same 4-5 times) still not wokring.
    The hand set is communicating with the BlackBerry desk top software (I have downloaded the latest one and using the same).
    I need to install few apps which was there in my earlier BB so please help.
    Best regards,
    Shaibal Ghosh

    Hello shaibalghosh,
    Welcome to the Community,
    As you having difficulty in connecting to apps. world , On your Homescreen Go to Options > Security > and check 
    encryption is disable For your device and Media card and also Check Firewall it may prevent connecting Apps 
    World. 
              Please have a look at this article of KB Apps world web plug-in error appear when attempting to install applications from a computer
               Try installing OTA .
    Good Luck
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • App World Errors

    Hello!
    I'm not English, but I can't find any solutions for this problem in other sites. So, certainly I will do a lot of mistakes, but don't worry about it. 
    Anyway, I have a BlackBerry Curve 8520 that can't connect to the App World and I don't know why (just two or three weeks ago it worked perfectly). 
    In fact, when I try to connect the telephone to the App World, it says (I'm trying to translate from Italian):
    "It's impossible to set a connection with Blackberry App World. Check that the device is connected to the wireless network and try again"
    This is the first message that appeared. But after three or four days the message changed in:
    "BlackBerry App World is finding some connection problems to BlackBerry's servers. Check the network connection and try again"
    I don't know if there are big differences from the first to the second message, but I just wrote it.
    If I go in "Connection Manager" and then in Wi-If options, it says that I'm connected (in fact I can surf the NET with the browser without problems), but the Wi-if icon is grey/matt.
    Moreover I have another problem:
    My school offers a free Wi-If connection, but when I try to connect to it, the device says:
    "Impossible to get an IP address."
    So, I hope that here I will find solutions!
    If I have a bad English and you can't understand what I wrote: say It to me and I'll try to explain better.
    Bye!
    Solved!
    Go to Solution.

    Hello !
    Well once you are in My World Option you can click on Upgrades for upgrading the pre existing app.
    Or else when you are on the home screen of App world just click on the app which ever you prefer, keeping your device connected to your Laptop/Desktop.
    Once you click on any of the app, it will automatically help you to install the app.
    Hope this resolves your Problem!
    If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.
    Thanks.

  • Sync problem with app world

    Got this problem all the time when I want to get an app over the pc to my BB. Here the text.
    Synchronisierungsproblem
    Es liegt ein Problem mit der Verbindung zu BlackBerry App World vor. Versuchen Sie es erneut.
    Sync problem
    You have a problem with the connection to BlackBerry App World. Please try later again.
    So what is wrong? Somebody knows this problem??

    Got this problem all the time when I want to get an app over the pc to my BB. Here the text.
    Synchronisierungsproblem
    Es liegt ein Problem mit der Verbindung zu BlackBerry App World vor. Versuchen Sie es erneut.
    Sync problem
    You have a problem with the connection to BlackBerry App World. Please try later again.
    So what is wrong? Somebody knows this problem??

  • BlackBerry App World ID Installation Fails - error 80003

    For the past 2 weeks I have been trying to access BB App World. However, I cannot connect to the App World Server because it gives me a 80003 error when trying to connect.  Please let the world know what is the problem....

    See the discussion here:
    http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/error-80003-cannot-access-bb-ID-...
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Apps world

    Hi
    Blackberry Apps World is not working here in Saudi Arabia and I can't use the application,due to this problem,I am using the blackberry apps world in my laptop,before I can easily connect my smartphone bb bold 9700 to my laptop,but now I'm having problem,it showing that my bb is not connected with the apps world,I thought its the confirmation email only the problem,but when I confirmed my account,still d the problem exist,it says sync issue there is an issue connecting to blackberry app world please try again.please I need your help very badly.thanks

    Delete Appworld from Options > Advanced > Applications.
    reboot the device with a  powered on battery pull.
    reinstall AppWorld from www.blackberry.com/appworld
    Try AppWorld again now.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Upgraded app world - login problems

    I've upgraded my app world. But now when I go into app world, it says a blackberry id is needed. But when I click yes. It says there is an error connecting to the app world server and I must log in. But it doesn't give me the option to log in so I cannot access my world or download any apps. I have already re-installed the app world but nothing helped. I have a Curve 9300. Please help, how do I fix this?

    Hey bron86,
    Welcome to the BlackBerry Support Community Forums.
    Try clearing your App World cache as shown in http://t.co/NJTF9J2 and reboot your device by pulling the battery.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Adding Bridge when no acces to App World

    I just got a  playbook and I want to add bridge, but have wifi connection or data plan to connect to the app world.
    HOW CAN I DO THIS?
    When I access the 'online' app world, it also doesnt access my phone! I need a FILE that i can import through my desktop manager!  Does such a thing exist?  

    i am having thr same problem
    the email address i used for id i no longer use.  i tried wiping my playbook and logging in with new email address.  i get a message saying to check connections and try again.
    i really need help.  i have lost all my paid apps.  getting very frustrated with blackberry.

Maybe you are looking for

  • What is the best app for filling in forms on iPad for business users

    Hi all, Ive been researching this for my own organisation for a few months are trialled a lot of different approaches. We run many remote engineers and have an issue getting job sheets back on which we invoice clients.  If they dont make it back we l

  • Can we make Apple TV an coax receiver? So I can use my iPad for watching TV.

    I wonder if Apple can make an coax receiver who looks like a Apple TV box. Than my iPad can connect to that receiver box and I can watch TV on my iPad. I can lay in bed or poop on the toilet and watch TV.  It would make my life so easy! Do anyone fee

  • Which Pin do I need for Firewire?

    I have a MacBook Pro, one of the first models. What is the pin number of my Firewire into my laptop?

  • Cant delete songs or playlists

    everytime i click on a song and press the delete button, itunes quits unexpectedly. I always relaunch it and no matter how much ways i try to delete a song or playlist, itunes always quits. the same goes for imovie and ical. i just recently installed

  • Code for currency translation

    All records from ECC will be translated using the daily exchange rate to be aligned with ECC. Created a  new key figure with the local currency and added to cube, no rules set for this keyfigure. Need to get the daily exchange rate for this field usi