Cannot backup Iphone 4 to my iTunes after reimaging laptop.

I own a Dell, unfortunately, and recently got entriely overcome with viruses to the point where no software could help me get rid of them. In order to solve this problem I reimaged my laptop (which consists of only saving my music and documents on an external hard drvie, wiping clean the entire disk to factory settings and then starting over) Once finished, I redownloaded the newest version of iTunes (10.6 I believe) and plugged in my iPhone 4 to backup it up to my now empty laptop. However, when I plug it in iTunes will recognize my iPhone but will not sync it or back it up because it says, "The iPhone is synced with another iTunes library." It then asks if I would like to erase the iPhone in order to sync it to this library. I clearly do not want to erase my iPhone and I no longer have any saved backups because they were all erased in the reimaging of my laptop. What do I have to do in order to backup my iPhone to my laptop? This is a problem because I do not want to lose everything on my phone if it breaks or gets stolen etc. Please help.

"when I plug it in iTunes will recognize my iPhone but will not sync it or back it up because it says, "The iPhone is synced with another iTunes library." It then asks if I would like to erase the iPhone in order to sync it to this library. "
That is correct.  This is how it works.  Iphone will sync with one itunes library at a time.  Syncing to another will erase the current content and replace with content foprm the new library.
You said you backed up your music/docs/etc.  Just put them back on the computer an sync them to the iphone.
Everything on your iphone should be on your computer and you should always maintain a backup copy of your comptuer.
The iphone simply mirrors the selected content of your computer.

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