Cannot change Phone field in contacts

My brother has an iPhone 4 running iOS7. In the contacts app he cannot change the type of phone number. If you click "add phone", the label shows "radio" as the default number type. If you click on the blue "radio" label it gives the picklist of available options. This list does NOT include iPhone as an option. On my iPhone, in the upper right corner, I can select Edit to change the picklist or create a custom label. On his phone, instead of "Edit" it says "Done" - he does not have an edit option.
These are are the choices he has for the phone label: radio, home fax, home, company main, work, work fax, car, mobile, assistant, and pager.
Any idea how he can fix this to be able to edit that list and to add a custom label?

It sounds as if your brother is syncing his contacts to an Exchange account. If so, the label options are controlled by the Exchange account. The only way to get the ability to add custom labels would be to sync to some other type of account. Of course, that may not be an option if that's the only place he has his contacts.
For what it's worth, it's not necessary to label anything "iPhone". "Mobile" works just fine. It will not affect whether or not you can FaceTime or iMessage a contact.
Best of luck.

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