Cannot change resolution of XVR-1200 graphics card

We have Sun Blade 2500 running Solaris 9 with an XVR-1200 graphics card in it. We need to be able to change the video resolution, but for some reason this system has lost the capability to do so. We've tried repeatedly invoking the "fbconfig -res" command to re-define it, but the system simply refuses to change its current resolution. Have tried specifying every device name listed by "fbconfig -list". Have rebooted, tried rebooting with "boot -r". Have tried power-cycling both CPU and monitor. Have tried de-installing/re-installing the XVR-1200 s/w and have installed the latest XVR-1200 patch rev 114555-31. Still the resolution is just "stuck" on its current setting no matter what we do. We know fbconfig used to work before since we have a "fbconfig -prconf" printout that proves the resolution was once set to 1920x1200x60. Which happens to be what we are trying to set it back to from its current setting of 1920x1080x60. We are at our wits end with this. Is there something toxic about the 1920x1080x60 setting that once set you can never change it again? Has anyone else ever been unable to get fbconfig to change the resolution for you? Does it mean the card has gone bad?

do you have this pdf?
it might help.

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