Cannot connect Exchange account to mail app in Mavericks

Hi all,
I recently bought a new macbook air 13" and am trying to set up my email. I have a university email account with microsoft outlook/exchange which I used exclusively through the Office 365 web portal in a web browser for the past 3 years since I could not get it to sync with outlook on my old PC either. Now I am trying to connect that Outlook account to the Mail app on my new macbook and am getting nowhere.
I input my email address and password - not recognized, even though it works perfectly on my iphone. The server is also not recognized. I get the error message "internet accounts couldnt log in to the exchange server autodiscover-s.outlook.com". I tried adding an "other" account in mail as well using the appropriate incoming and outgoing server addresses for office 365; no dice. Password is incorrect, outlook server is offline, etc etc etc.
I was wondering if anyone knows how to get my account to connect in mail. I know this has been a common problem but I was not able to find an exact solution. Please forgive any of my ignorance as this is my first Mac computer.

Peter: this is exactly what I have been doing, nothing is working. Still giving me an error that my password is wrong and it cannot reach the server.
Linc: I tried this and was able to force it through setup. When I connected to the internet, it gave me an error saying my password was wrong.
The password I am using is the one that goes along with my university email address that I use to login to the outlook web app along with my school .edu email address. Should I be using a different password for this exchange account?

Similar Messages

  • Multiple Exchange accounts in Mail.app - is this possible?

    Hi folks,
    I would like to start using Mail.app with my Exchange accounts.
    Now, does Mail.app support this feature?
    If not can it be at least set up in such a way that through one single Exchange account I can see my other exchange accounts by delegating all the privileges to that main exchange accounts and thus doing it indirectly?
    Thanks
    Alex

    Just use IMAP for the accounts. I have 4 Exchange accounts in my Mail app and they are all set up that way. but yes, there can only be 1 Exchange account (which I believe has more to do with the Exchange API than Macs)
    hope this helps.
    Eric

  • Exchange account crashes Mail app

    My 1st Gen iPhone has worked well with my Exchange account (and 3 other accounts) for more than a year, but since upgrading to 3.0 (and 3.0.1) the phone's Mail app crashes whenever it checks for mail. If I turn off the Exchange account, no crashes. Is there a fix for this behavior?

    Figured it out. I deleted the existing account and created a new one, using the same information, and Mail no longer crashes. Furthermore, it appears that email from this account is now pushed to the phone.

  • Importing mail from Gmail into new exchange account in Mail App

    Hi, all,
    I have just started a new consultancy, but until now I have been using my personal Gmail account for emails. The company has just set me up with a company email address, to use with Outlook Webmail Access and the native Mail App in my Macbook Pro (running Lion - 10.7.5).
    So I have about 200 emails in my personal account which I'd like to put into my company account.
    I have filtered and labelled all the emails I need in Gmail, I just need a way to get them into the company account, either using the Webmail thing, or the Mail App.Can anyone tell me a better way than to individually forward each email to the new address?
    Cheers,
    Ed

    Hey Dave, let me see if I understand, you want to forward a certain date range of messages to your local email client, from your virtual email client(gmail)?
    As far as I know, Gmail is in beta form and has been for over a year. there is currently no feature for the purpose you specified. I have submitted a suggestion to the beta team that reads as follows
    "Provide a means to select multiple emails you have archived or otherwise, from any date or date range, and send them to one or more email addresses of your choosing.
    This should be an option either after a search result of your email is returned, or by manually selecting (check box) the emails you have stored, to be forwarded to any specified recipients."
    I'm sorry there is no current solution for your situation at this time, outside of using your mac to access your gmail account, and individually selecting each email and choosing "forward" to sent it to your mac email account. A Mac is a very powerful machine, and you can utilize the "automator" to create a custom script to handle the task for you.
    I am not sure what you are wanting to do with your emails once they are in your mac account, but if the end result is to print each one, you can do that from within gmail itself. If you just want a copy of them, they are perpetually saved in gmail also, until you reach your 2 gig limit.
    I think if we knew more details about what your end result or goal is, we could come up with a means to an end in either a non-traditional, or more creative way. (not to mention you get 2gig of gmail free, and you have to pay for your storage on .mac)
    Rocket
    Rocket

  • TS3276 I cant send large attachment using my exchange account through Mail app while can do so through the website of the sever of the email account!!!

    Any help?

    Klaus1 wrote:
    Not a problem with Mail. I often send attachments of 8-10MB.
    It IS your ISP.
    Please don't fire off an answer like this when you alreay said you were "not familiar with exchange accounts".  This actually has nothing to do with his ISP.  The 8 - 10 mb files you send, I am assuming are not from exchange accounts, seeing as though you are not familiar with them.
    In fact, this IS a problem with Mail.  It has been going on for quite some time.  It has to do with Mail interacting with MS exchange 2007 servers.

  • Trying to send using Apple mail program after installing Mavericks; Keep getting box "iCloud Cannot connect to account iCloud". Entering password restores mail but why should  I have to do this?

    Trying to send mail via Apple's email program (not iCloud off web page)  after Mavericks show pane "iCloud cannot connect to account iCloud". Entering p/w restores mail but why should this be happening?

    While I am no fan of Best Buy and would not buy a lightbulb from them I doubt you issues have anything to do with your iMac and more to do with your lack of experience and simply getting bad advice. Judging by you post I suspect you have loaded your computer down with a lot of crapware and that  has caused it's problems. For example running antivirus apps on a Mac not only is a waste of time, it's a waste of money, system resources and will eventually create more problems that it solves. Please begin educating yourself on the subject by reading Thomas Reeds articles on the subject, Thomas is a frequent and knowledgeable contributor to these forums. You can find his webpage at http://www.reedcorner.net/tech-guides/
    The good news is here are absolutely no, zero, zippo viruses for OS X. There are other types of malware available (for example trojans) however they differ greatly from viruses in that the use has to download and install them, whereas viruses do not work that way. OS X is not like MS Windows and is extremely secure.
    My suggestion at this point would be to clean your computer of the crapware (including antivirus apps) however before doing so please download and install EtreCheck and post its report. Then we can see how your computer has been configured and begin to give you some advice on the next steps.

  • Mail cannot connect to account....

    i keep getting this message sometimes a couple times a day ?
    "mail cannot connect to account ..."
    and i have to re enter my password everytime?

    Sometimes this problem can be cured by tidying up the Keychain, where login info is stored. You can do this by opening Keychain Access in your Utilities folder. Find the location and login info for the mail account. Delete, say, all but the most recent one. Does that fix the problem?  If not, go back and delete even the recent one. When Mail asks you for your login stuff, give it, then check the box which says to store it in the keychain.  Sometimes just doing this last step is enough to clear up the annoying login windows.
    charlie

  • Cannot delete accounts in Mail.app

    Title states the problem. I cannot delete accounts in Mail.app whether in the Mail preferences or Internet Accounts tab of the System Preferences. I have dead e-mail addresses and when I click the minus, in Internet Accounts, the account flashes off and comes right back, complete with a fancy little animation. When I do it in Mail, it tells me "The operation couldn't be completed." and I should try going to Internet Accounts.
    How do I purge these accounts from the system? I've already deleted the mailboxes in ~/Library/Mail/V2.
    Thanks.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

  • Mail program can't connect to iCloud. Keep getting pane saying iCloud cannot connect to account. Having to put in password each time. Doesn't affect iCloud mail web page just Apple mail program.

    Keep getting pane in Apple mail program; iCloud cannot connect to account iCloud. Have to put in password in order for mail to work. Does not affect iCloud mail off the webpage, just Apple mail proram??

    Keep getting pane in Apple mail program; iCloud cannot connect to account iCloud. Have to put in password in order for mail to work. Does not affect iCloud mail off the webpage, just Apple mail proram??

  • Exporting Entourage Account to Mail.app

    I'd like to export my Entourage settings for an Exchange email account into Mail.app. When I open Mail.app and try the "import" option, it doesn't do anything. I have tried copying the information under the settings for this particular Entourage email account into Mail.app, but am unable to connect to the Exchange server.

    I'd like to see this too. I got a new job and CAN NOT get MAIL to work, but the account settings work in ENTOURAGE. I ONLY NEED TO IMPORT THE EMAIL ACCOUNT - NOT the contacts, calendar, etc.
    CAN I IMPORT AN EMAIL ACCOUNT - (NOT a "Mailbox")
    HELP & THANKS!

  • Only 1 of my Mail accounts in mail.app won't show up in itunes!?

    Hi,
    So I have three email accounts in mail.app. 1 mobileme, 1 IMAP, and 1 Exchange. The MobileMe and the IMAP will show up in my mail accounts list in itunes, but my Exchange account doesn't show up. I was able to manually create the exchange account on my iPhone, so it's not a huge deal, but still... any ideas?
    Thank,
    Lou Teti

    lou tetl,
    The list in iTunes under the Info tab is the list of accounts you can transfer the settings for from your computer directly to the iPhone.
    It is not a list of the accounts on the iPhone, or a list of all accounts on your computer.
    Hope this helps,
    Nathan C.

  • I cannot purchase game point it show cannot connected iTunes but is purchase app other no problem. What should I do

    I cannot purchase game point and other game it show popup cannot connected iTunes.
    but I purchase app and game other no problem
    What should I do.
    Thank you

    Hi Kidland,
    Welcome to the Support Communities!
    I'm sorry to hear you are having issues purchasing a game on your iPad.
    The first thing I would suggest is to log out of your iTunes Store account on your iPad.
    Then restart the device and log in again.
    Settings > iTunes & App Stores > Tap on your Apple ID account > tap Sign Out
    iOS: Changing the signed-in iTunes Store Apple ID account
    If the above did not resolve your issue, follow the troubleshooting steps in the article below.
    The link includes the complete details and screenshots, but I've highlighted a few points for you:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    - Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
    - Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
    - Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
    - Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
    - Try resetting (turning off and then on again) your Wi-Fi router
    - If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connectionsoriOS: Troubleshooting Wi-Fi networks and connections.
    I hope this information helps ....
    Have a great day!
    - Judy

  • TS3276 can you have multiple exchange accounts in mail in mountain lion

    can you have multiple exchange accounts in mail in mountain lion

    Just use IMAP for the accounts. I have 4 Exchange accounts in my Mail app and they are all set up that way. but yes, there can only be 1 Exchange account (which I believe has more to do with the Exchange API than Macs)
    hope this helps.
    Eric

  • Correct settings for adding Exchange account in Mail

    I have successfully added an exchange account to my iPhone. However, to add the same account to Mail there different, additional settings that I cannot seem to get right.
    the details I entered into my phone are as follows (please excuse the xxx's but I thought it best not to publish the full details of how to access my server!)
    server: arexxx1.axxxring.com
    domain: axxxring.local
    username: daniel
    password: xxxxxx
    the settings that are required to add an exchange account to mail are:
    incoming mail server
    username
    password
    outlook web access server
    outgoing mail server
    can anyone advise me how the settings I entered into my iphone might apply to the fields in Mail or if it is even possible.
    I am using os x 10.5.8 and exchange 2003.
    Many thanks

    Obviously you know your username and password so all you should require is the incoming and outgoing mail server addresses which you can obtain from the domain IT people who provide the Exchange account. I am not sure what the outlook web access server address is, but your IT people should know.

  • How to setup email account on mail app?

    I currently have an ".edu" account that I usually log-in through a browser.
    I usually place my email username in mail.office365.com then redirects me to adfs."school here".edu
    Then I usually do the actual login username and password for the organizational account.
    We are currently using the Outlook Web App on our school email.
    So, I don't know how to use this .edu account for the mail app in Windows 8.1.
    Is there any manual settings to add a microsoft account in windows 8.1?

    Hi,
    Did you mean that you want to add a “.edu” account to Mail App (Tile)in win8.1, if so, please open mail app, move mouse to the right edge, click Settings>Accounts>Add an account>Other Account.
    But to get started with Mail app, you need a Microsoft account, see detailed information in this link:
    Mail app for Windows
    http://windows.microsoft.com/en-in/windows-8/mail-app-tutorial
    Microsoft accounts
    http://windows.microsoft.com/en-in/windows-8/microsoft-account-tutorial
    Regards,
    Yolanda
    Yolanda
    TechNet Community Support

Maybe you are looking for

  • How to find total count of records in a cursor

    Aassume below is the cursor i defined cursor c1 is select * from emp; now, i want to find the total count of records in this cursor using an existing function etc., using one line statement. FYI: c1%rowcount is always giving 0, so i cant rely on this

  • BLANKET PURCHASE ORDER로부터 ASL과 SOURCING RULE을 생성하는 방법

    제품 : MFG_PO 작성날짜 : 2005-11-08 BLANKET PURCHASE ORDER로부터 ASL과 SOURCING RULE을 생성하는 방법 ================================================================= PURPOSE Blanket PO로부터 ASL과 Soucing Rule을 생성하는 방법을 알아본다. Explanation 1. Site level로 아래의 profile optio

  • Access field from dynamic selection screen of LDB in local program

    I am using ldb PSJ in my program. I want to use input given in fields "Plant" and "Business Area" in my program and do some process based on input in this field. Both these fields come as part of dynamic selection. How can I access this field in my p

  • Changes in Sales order materail availabilty date.

    What is impact if we change Sales order materail availabilty date in sales order user exit using some program.

  • Restricting Business Partner, Customer, and Vendor access

    Hi, We have the synchronization set up for the business partner and customer for REFX.  The requirement is to allow access to change the Business Partner record in tcode BP, when as a General Business Partner, but only allow view access to the Custom