Cannot Connect to ANIserver

Hi.
I'm after a reboot on LMS 2.6 server, the CM home page started showing the following message: "Cannot connect to ANI Server since it is down". I followed the procedures as in the thread "Ciscoworks ANI server cannot connect, Joe Clark please help", but, in the end, after I restarted yhe Damon Manager, all seervices came up, except for the ANI database engine. After I started this serrvice manually, it came up, but the ANI.log file reappeared and the message on the CM home became "Please wait... ANIServer is still initializing."
The result for the pdreg command is below:
C:\>pdreg -l ANIDbEngine
        Process      = ANIDbEngine
        Path         = C:\PROGRA~1\CSCOpx\objects\db\win32\dbsrv9.exe
        Flags        =
        Startup      = Started automatically at boot.
        Dependencies = Not applicable
The result for the pdshow command is attached.
Hope Joe Clark or anyone can help me to.
Thanks in advance.

Before your last message, I've disabled all DFM polling and SNMP trap receiving. After that, the RME home started working normally and I was able to manage jobs once again. You were right, the server coudn't handle all the traps and the polling, but even after disabling those, the CM home still shows the JRM down message. I tried stopping and restarting the JRM, like you suggested, but the problem persisted.
The system is a Windows 2003 on a VMWare ESXi. The hardware is a dual Xeon with 4GB of dedicated RAM to the LMS server. I don't have the clock informations now, but I can provide it tomorrow.
P.S.: Is there any clean way to prevent DFM from processing SNMP traps? For test purpooses, I changed the SNMP port, but it makes Windows to generate lots of ICMP port unreachable packets and I don't intend to leave it this way.

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Cannot connect to ANIServer 7.0 - Unknown Error

Hello!
The topology stopped working. Shows that it can not connect to ANIServer for unknown reason.
In the shell is visible that the services and ANIServer ANIDbEngine are down.
But I can not start because automatically return down.
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Does anyone know the solution to this problem?
Thanks in advance!

Most of the it has been noticed that the ANIServer may fail if aniserver.properties is corrupted. The simplest way to check is to compare size of aniserver.properties against aniserver.properties.orig, if aniserver.properties has a smaller size you should repair it. It should contains more information thatn in ANIServer.properties.orig. To confirm you can share both the files # NMSROOT/campus/etc/cwsi/.
Instructions how to restore the properties file:
1) Stop the daemon manager : win: net stop crmdmgtd | sol: /etc/init.d/dmgtd stop
2) Copy ANIServer.properties.orig ANIServer.properties
3) Edit the ANIServer.properties
DEVICESROOT=.
into
DEVICESROOT=NMSROOT\\campus\\lib\\classpath
(replace NMSROOT with the correct directory where NMS is insralled. Default location is C:\PROGRA~1\CSCOPX for windows and /opt/CSCOpx/ for solaris. Note the use of two backslashes in the DEVICEROOT properties. )
4) Start the daemon manager : win: net start crmdmgtd | sol: /etc/init.d/dmgtd start
Now the ANIServer process should be in "Running with busy flag" State.
-Thanks

Cisco Works LMS Portal cannot connect to ANIServer.

Hi, team
I have some problem, so I need your help.

Before your last message, I've disabled all DFM polling and SNMP trap receiving. After that, the RME home started working normally and I was able to manage jobs once again. You were right, the server coudn't handle all the traps and the polling, but even after disabling those, the CM home still shows the JRM down message. I tried stopping and restarting the JRM, like you suggested, but the problem persisted.
The system is a Windows 2003 on a VMWare ESXi. The hardware is a dual Xeon with 4GB of dedicated RAM to the LMS server. I don't have the clock informations now, but I can provide it tomorrow.
P.S.: Is there any clean way to prevent DFM from processing SNMP traps? For test purpooses, I changed the SNMP port, but it makes Windows to generate lots of ICMP port unreachable packets and I don't intend to leave it this way.

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I'd like to ask for you help. I've installed LMS 3.2 on a server with 2 NICs and we're having a problem executing Topology Service from a remote host.
When I try to launch Topology-Services I get the following error:
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Probable cause: "Unknown hostname..."
Recommended Action: "Check wether the ANIServer6.0-<hoostname> process is up and running"
I can see in the java trace that the host communicates correctly with the primary NIC and I don't know for what reason, it uses the second NIC IP of the LMS server when it has to connnect to the OSAGENT service (port 42342 ).
basic: JNLP2ClassLoader.findClass: com.sun.corba.se.impl.presentation.rmi.bcel.StubFactoryFactoryBCELImpl: try again ..
basic: JNLP2ClassLoader.findClass: com.sun.corba.se.impl.presentation.rmi.bcel.StubFactoryFactoryBCELImpl: try again ..
basic: JNLP2ClassLoader.findClass: com.cisco.nm.ani.share.idl.AniClientModule.AniClientHelper: try again ..
basic: JNLP2ClassLoader.findClass: com.cisco.nm.ani.share.idl.AniClientModule.AniClient: try again ..
basic: JNLP2ClassLoader.findClass: com.cisco.nm.ani.share.idl.AniClientModule._AniClientStub: try again ..
network: Cache entry found [url: https://<IP_NIC_primary>:443/CSCOcm/classpath/NS_Ref, version: null] prevalidated=false/0
network: Connecting https://<IP_NIC_primary>:443/CSCOcm/classpath/NS_Ref with proxy=DIRECT
network: ResponseCode for https://<IP_NIC_primary>:443/CSCOcm/classpath/NS_Ref : 304
network: Encoding for https://<IP_NIC_primary>:443/CSCOcm/classpath/NS_Ref : null
network: Disconnect connection to https://<IP_NIC_primary>:443/CSCOcm/classpath/NS_Ref
network: Connecting socket://<IP_NIC_secondary>:42342 with proxy=SOCKS @ <proxy>:8080
For security reasons, the host is strictely not allowed to communicate with the secondary NIC (it is not routable).
- Is it possible to bind all the communications of the "remote client" to the primary NIC IP ?
- How can I force the java client to use the primary NIC when it concerns the OSAGENT service ?
- Is Topology Services supported with multi homed configuration ?
Thanks in advance for your answers.
Regards.

Kindly check if the hostname of the server is resolveable properly with the correct IP address on the client machine and port 42342 is not blocked between server and client in any way.
Its must that client must resolve the hostname of the LMS server with the correct IP Address. If DNS is not configured on the client machine, then you need to do manual entry in the host file of the client machine. I hope you are able to launch the topology from the LMS server.
Also check this :-
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•All IP addresses must be configured in DNS.
•Owing to restrictions with CORBA, only one IP address can be used by the client or browser to access the server. You must select one IP address as the external address, with which the client will login to the CiscoWorks server.
To select an IP address, modify the gatekeeper file located in NMSROOT\lib\vbroker\gatekeeper.cfg
where NMSROOT is the directory (opt/CSCOpx by default) in which CiscoWorks is installed.
Replace every instance of external-IP-address with the external IP address you choose, and remove the "#" character, from the following:
•#vbroker.gatekeeper.backcompat.callback.host=external-IP-address
•#vbroker.se.exterior.host=external-IP-address
•#vbroker.se.iiop_tp.host=external-IP-address
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After modifying the gatekeeper file, restart the Daemon Manager. To do this, first stop the Daemon Manager by entering:
net stop crmdmgtd
Now, start the Daemon Manager by entering:
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Thanks
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Hi,
I know there is posts about this, but haven't found a solution that works for me.
I having problems with topology view in Cisco Prime LMS 4.1. LMS 4.1 is running as an virtual appliance.
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https://supportforums.cisco.com/message/3438511#3438511
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Br
Geir

1. Has it ever worked? If yes, has anything changed? If no, then your installation may be suspect.
2. Do you get the same error when you are at the server itself (as opposed to accessing LMS remotely via a browser)? If yes, then the ANIServer process is likely not running. Look here for instructions on how to perform server self test and restart processes.
3. If the problem is limitied to client acess, I'm assuming you've checked suggestion #1 in your post. Beyond that, I have seen a similar issue when Java is not running the exact version (1.6.0_24) recommended by the LMS. I've also seen a clear of the Java cache remedy this issue.
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This question was solved.
View Solution.

Hello rasitbolukcu,
Welcome to the HP Support forums. I understand that you are having difficulties enabling the web services for your Laserjet Pro MFP M177fw printer.
I appreciate all the information you gave me, it makes it much easier to assist you with the troubleshooting. I have included the Getting the Latest Firmware and Product Updates document. It will walk you through ensuring the printer has the latest firmware. Once you have updated the printer, please try to enable the web services again.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Cannot Connect to ANIserver

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