Cannot connect to the internet using Cellular Data after iOS 6.0.1 update

While installing the iOS 6.1 update for my iPhone 4, I encountered an issue and had to restore it. Since completing the restore, I am only able to use a wifi connection to connect to the internet (apps not working when wifi isn't available, not even iMessage or safari - "Safari cannot open the page because it could not connect to the server"), although I have a mobile internet plan with my carrier. I also tried resetting the phone to its factory settings, but that didin't solve anything. Did any of you encounter this problem? How can I solve it?

Phone restart > if that doesn't work then do a reset of the settings. Full restore would be the last option.

Similar Messages

My Macbook Pro cannot connect to the internet using an ethernet cord.

My Macbook Pro cannot connect to the internet using an ethernet cord. It was working fine for weeks, then all of a sudden just stopped. What could the problem be?

Hi bean07670,
If you are having an issue with the Ethernet connection on your MacBook Pro, you may find the following article helpful:
Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection
http://support.apple.com/kb/TS1317
Regards,
- Brenden

I cannot connect to the internet using apps but im connected to the internet!

i cannot connect to the internet using apps but im connected to the internet!

What makes you think that you are connected to the internet then?
Try:
- Resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset ntwork settings: Settings>General>Reset>Reset Ntwork Settings.
- iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

Windows 8.1 laptop cannot connect to the internet using USB Mobile Broadband stick.

I bought a new laptop and it came with Windows 8.1 installed. Well, things worked perfectly until I wanted to connect to the internet using my mobile broadband USB stick. I installed the software that came with the stick, and my laptop recognize
the stick but I still cant connect to the internet. The stick workes perfect in my Windows 7 and Windows 8 laptops, but IT DONT CONNECT WITH MY WINDOWS 8.1 LAPTOP. What can I do to troubleshoot this???
HOPE I AM SPECIFIC ENOUGH THOU...

The PC Repair Guy,
If you haven't already, verify that you can connect to the internet through some other means such as Wi-Fi or Ethernet with your laptop to rule out any network setting issues. If you are able to connect successfully to the internet, use that opportunity
to make sure you have
Windows 8.1 Update installed as well as any other applicable updates your laptop may require.
You may also want to check the
Windows Compatibility Center to make sure that your device is compatible with Windows 8.1.
Another possibility is that the driver your laptop is installing for the device isn't the correct one. Check the device manufacturer's site for the most up to date driver they have available for Windows 8.1.
Hope this helps!
Mike
Windows Outreach Team – IT Pro

Cannot connect to the internet using wireless, but dhcpcd passes...

Thanks for reading this in advance
So, I'm trying Arch Linux (going from XP/Ubuntu) on my desktop since all my friends at the university have been migrating to Arch, and even I loved the concept, and even installed it on a VirtualBox without problems.
Problem is I don't have a network card in my desktop, only a wireless one. So I NEED to get this one working. Ubuntu 9.04 delivered support for this card (SMC EZ-Connect USB 2.0 blabla, I'll save you on the details) so I tried Arch and after a LOT of googling and help from a friend, I managed to build a pkg to install the wireless firmware that was lacking to the p54usb module, and finally my wireless card was detected and appeared in ifconfig/iwconfig
However, after doing all the steps in the Arch Linux Begginer's Guide for configuring wireless, when I get to the last step (after using "dhcpcd wlan0" to acquire the IP from my wireless router, with sucess) that involves pinging just to test the connection, it fails. Unknown host. I've tryed almost everything and don't know the problem...
I'll post some of the details here from the commands I've used.
ifconfig wlan0
wlan0 Link encap:Ethernet HWaddr 00:04:E2:DE:C4:ED
inet addr:192.168.0.13 Bcast:192.168.0.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:229 errors:0 dropped:0 overruns:0 frame:0
TX packets:30 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:47510 (46.3 Kb) TX bytes:2160 (2.1 Kb)
iwconfig wlan0
wlan0 IEEE 802.11bg ESSID:"ZON-B5D2"
Mode:Managed Frequency:2.437 GHz Access Point: 00:24:8C:B1:BB:5B
Bit Rate=1 Mb/s Tx-Power=27 dBm
Retry min limit:7 RTS thr:off Fragment thr:off
Encryption key:8888-8888-8888-8888-8888-8888-E5 Security mode:open
Power Management:off
Link Quality=45/70 Signal level=-65 dBm Noise level=-93 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:0 Missed beacon:0
ping -I -c 3 www.google.com (or any other derivate of this command)
blablabla unknow host www.google.com after a long while
iwlist wlan0 | grep "ESSID"
all the networks in my range according to my laptop running Vista/Ubuntu 9.10, so fine here :)
dhcpcd wlan0
connects to my router, everything is fine and I get the 192.168.0.13 atributed to my for 3600 seconds, and the program forks to the background. All fine I think?
ping 192.168.0.13 (the IP my desktop is using from dhcpcd)
PING 192.168.0.13 (192.168.0.13) 56(84) bytes of data.
64 bytes from 192.168.0.13: icmp_seq=1 ttl=64 time=0.066 ms
64 bytes from 192.168.0.13: icmp_seq=2 ttl=64 time=0.053 ms
64 bytes from 192.168.0.13: icmp_seq=3 ttl=64 time=0.024 ms
ping 192.168.0.1 (my router IP according to dhcpcd)
PING 192.168.0.1 (192.168.0.1) 56(84) bytes of data.
From 192.168.0.13 icmp_seq=2 Destination Host Unreachable
From 192.168.0.13 icmp_seq=3 Destination Host Unreachable
From 192.168.0.13 icmp_seq=4 Destination Host Unreachable
From 192.168.0.13 icmp_seq=6 Destination Host Unreachable
From 192.168.0.13 icmp_seq=7 Destination Host Unreachable
From 192.168.0.13 icmp_seq=8 Destination Host Unreachable
--- 192.168.0.1 ping statistics ---
8 packets transmitted, 0 received, +6 errors, 100% packet loss, time 6999ms
, pipe 3
Now I noticed that while starting, when Arch is at "initializing network components" or w/e, I get a short DHCP timedout thing...
I have this in /etc/rc.conf
LOCALE="en_US.utf8"
HARDWARECLOCK="UTC"
USEDIRECTISA="no"
TIMEZONE="Europe/Lisbon"
KEYMAP="pt-latin9"
CONSOLEFONT=
CONSOLEMAP=
USECOLOR="yes"
HOSTNAME="metabrain"
INTERFACES=(wlan0)
wlan0="dhcp"
gateway="default gw 192.168.0.1"
ROUTES=(!gateway)
DAEMONS=(syslog-ng network netfs crond)
I'm posting this from the same machine, running Ubuntu 9.04 and I have wireless here (and way stronger signal than in my Windows XP partition )
Thanks for your time
Last edited by MetaBrain (2010-04-10 18:51:14)

ewaller wrote:It may be redundant to your rc.conf file, but could you post the output of 'route' ??
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
192.168.0.0 * 255.255.255.0 U 305 0 0 wlan0
(this last line took a while to print. the kernel hang here for more than 20 secs... relevant?)
default 192.168.0.1 0.0.0.0 UG 305 0 0 wlan0
I've checked everything, dunno what I'm doing wrong

Could my ipad2 connects to the Internet using SIM card or USB Modem?

Could my ipad2 connects to the Internet using SIM card or USB Modem?

If you have a 3G iPad, it can connect to the internet using cellular data. As the iPad has no USB port, you can't connect a USB modem. You can use what is called a MiFi, though. They connect to cellular service and create a personal WiFi hotspot.

I cannot connect to the internet through my Mozilla firefox, I am being forced to use Internet explorer how do I fix Mozilla I tried a few of the suggestions on your website but nothing works.

I cannot connect to the internet using my Mozilla firefox, but can connect with Internet explorer. How do I fix the problem. I tried some options on your website but nothing is correcting the problem.
== yesterday ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; InfoPath.1; IEMB3; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; IEMB3)

Try clearing your cache and cookies.
# Open the Tools menu, then select Clear Recent History... .
# In the '''Time Range to clear:''' drop-down, select '''Everything'''.
# Click the arrow next to '''Details''' to display the list of items that can be cleared.
# Select both '''Cookies''' and '''Cache'''.
# Click Clear Now .
Or you can try creating a test profile to see if it happens on that profile as well. See [[Managing Profiles]]

HT4203 My iphone 4S cant connect to internet via cellular data after upgrading to version 6.0.1, please assist

Hi everyone. I recently upgraded my Iphone 4S fromOS ver 5. to ver 6.0.1
Now if i connect to the internet via cellular data it does not work.
Before with the ver 5 everything was fine but with this upgrade things seem to be going wrong.
However the wi-fi connection is working very fine.
Someone to help solve the issue here...

Define "doesn't work".
Any errors?
What has been tried so far?

NB200 Can connect to wireless networks, but cannot connect to the internet

I have been able to connect my Win XP netbook to my secure wireless network at home, other people's networks and public networks like the library and McDonalds. This week I'm away from home and discovered that while I can still connect to a number of different wireless networks, I cannot connect to the internet using Internet Explorer.
I've had this problem once before and fixed it by reinstalling Windows XP and all my other software. I have no idea why it has happened again. I'm hoping for a less drastic solution to the problem..?

Hi Nakia,
> I cannot connect to the internet using Internet Explorer.
Have you tested other browsers like Mozilla Firefox and does this work?
As MasterG wrote try to renew the IP address using the commend line.
Last week I had a similar problem and I could solve it by updating the WLAN driver. Just remove the driver, restart the notebook and install the newest one. :)

I have downloaded the new update for Firefox 3.6 and now cannot connect to the internet. I've checked my firewall and have uninstalled and reinstalled firefox, but nothing works.

After installing the new update for Firefox 3.6, no matter what I do, I cannot connect to the internet using Firefox. I can get on the internet using my other browsers (Google Chrome and Internet Explorer), so Firefox is the only one that doesn't work. I have already checked my firewall and have added and removed Firefox from my firewall to no avail. I've also already uninstalled and reinstalled Firefox, but so far it hasn't helped.

I have already tried removing firefox from my firewall. Even when I do that, my firewall doesn't detect firefox and prompt me to add it. And when I manually add it, it still doesn't work anyways. I've already tried the link as well, but it has been unhelpful. :/
I'm not sure if it matters, but a few weeks before this, I did download Microsoft Security Essentials.

I just downloaded the latest OS upgrade and since I can not connect to the internet using my cellular data plan.

I just downloaded the latest iOS.7 upgrade on my ipad2, and since I can not connect to the internet using my cellular data plan. I have checked my data plan and it's both current and over 2GB remaining. However the indicator shows no service, thus would be the best steps to recover. Thanks much for any support that can be provided.

Hello Kmart2@3
Check out the troubleshooting article below to get cellular to start working again.
iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection
http://support.apple.com/kb/TS4249
Regards,
-Norm G.

I cannot connect to the net using 3G, i have ipad2 16GB, i have tried resetting my ipad2, and resetting the network setting, my location is here in riyadh, everitime i try to connect to the net theres a pop message saying "could not activate cellular data

i cannot connect to the net using 3G, i have ipad2 16GB, i have tried resetting my ipad2, and resetting the network setting, my location is here in riyadh, everitime i try to connect to the net theres a pop message saying "could not activate cellular data network, please help me guys thanks.....

Thanks for the quick response. No, I did not get any error messages or any terms-of-usage screen. The employee I told my problem to was not computer savvy either. She just suggested I move to different spots w/in the library to see if that would make a difference. It didn't. When I connected to the library WiFi it did change the Verizon 3G that is usually in the upper left corner to iPad with two to three emanating arcs. I may have to go to the library in the next town. I was able to connect to theirs in the past when I had to download something greater than 20 MB. Unless I really want it, I will probably not even try to download something more than 20 MB due to the hassle. Yeah, I may have been better off getting a normal desktop or laptop and getting WiFi at home. To do that now would mean having my iPad 2 and a desktop computer, which I feel is extravagant. (I know there are a lot of big spenders out there who got the iPad as additional gadget for fun. This is a rich country.) A Verizon rep told me I couldn't set up a WiFi router at home just using an iPad. So it seems like a person who just uses 3G is limited to surfing the net (not even much YouTube because it eats a lot of data) and using email. I read about an app that helps print wirelessly using 3G, but a reviewer said you had to be an engineer to get it done right. BTW, I like the Steelers. I'm old enough to remember Franco Harris and that blond guy whose name escapes me back in the '70s. Since I live in North Jersey I feel I have to support the Giants. But I know football about as well as computers.

How to restart base station from airport utility? I used to be able to do it remotely I currently use a Mac Pro 10.8.4 and have a time machine for wireless 6.3 (630.34). Sometimes I cannot connect to the internet and use network preferences to diagnose t

How to restart base station from airport utility? I used to be able to do it remotely
I currently use a Mac Pro 10.8.4 and have a time machine for wireless 6.3 (630.34). Sometimes I cannot connect to the internet and use network preferences to diagnose the issue. This results in being told to restart the wireless. The airport utility includes the drop down option of restarting but is not clickable so I can't choose it.
With my prior macbook and same time capsule, etc if i had problems connecting to the internet I would run network diagnostics to help out. This included clicking on the airport utility ---> base station --> restart. This worked most of the time.
Bottom line, is there something I am missing in not being able to restart the wi-fi remotely? ]
Thanks in advance

You are likely forgetting a step.
Open AirPort Utility
Click on the Time Capsule icon
Click Edit in the small window that appears
Now click the Base Station menu.....top of the screen....not the Base Station "tab" in the center of the screen
Click Restart

TS2756 iam using iphone 4S with win 7 PC and i cannot connect to the internet through my phone but i tried with my other 4S and it works but what should i do for the first iphone 4S???

iam using iphone 4S with win 7 PC and i cannot connect to the internet through my phone but i tried with my other 4S and it works but what should i do for the first iphone 4S???
as i said i have two iphone 4S,,,,,
1st one --- has os 5.1
2nd one has os 6.0
i tried 2nd one with carrier reliance gsm nd it works with that personal hotspot setting using USB...
but i want to connect the first 4S with carrier TATA DOCOMO GSM but its not working with the same USB feature????
plz reply asap...!!!
thnxxx in advance!!!

If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT201415 actually i am use iphone5 in bangladesh. But i am facing some problem , when i am useing the internet over cellular data network. when i am open the cellular data on but no icon E display but when Enable 3G on-of then E is aviable.its a device pr

actually i am use iphone5 in bangladesh. But i am facing some problem , when i am useing the internet over cellular data network. when i am open the cellular data on but no icon E display but when Enable 3G on-of then E is aviable.its a device problem or Carrier ?

Hafizur Rahman wrote:
when i am open the cellular data on but no icon E display but when Enable 3G on-of then E is aviable.its a device problem or Carrier ?
Problem? I'm not even sure what your problem is, much less whether it's a problem with the phone or the carrier.

Cannot connect to the internet using Cellular Data after iOS 6.0.1 update

Similar Messages

Maybe you are looking for