Cannot connect Verizon Wireless Fivespot 3G Mobile Hotspot to either  vista or windows7.

I have tried both bestbuy & the wireless store. I have other devices that connect, Colby, Acer tablet, HP laptop with XP & Ipod. My compaq laptop runs Vista and won't connect, but will connect to other wirelss networks. The wireless store sent a new unit. That doesn't work either. Any ideas?

I would certainly like to help you with this issue. Are you getting an error message when you try connecting? Are you having this issue both wirelessly and thru USB? It sounds like it may be an issue with security settings in the computer. Try manually creating a connection with the Fivespot. If it is still not working I would suggest speaking with a computer professional. 

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    *Mar  7 10:56:58.685: dot11_auth_dot1x_parse_aaa_resp: found eap pak in server r
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    *Mar  7 10:57:08.997: %RADIUS-4-RADIUS_ALIVE: RADIUS server 165.72.12.12:1812,18
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    *Mar  7 10:58:14.829: %DOT11-7-AUTH_FAILED: Station 0811.9650.8cb0 Authenticatio
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    *Mar  7 10:58:15.141: dot11_auth_parse_client_pak: Received EAPOL packet from 08
    11.9650.8cb0
    *Mar  7 10:58:45.141: %DOT11-7-AUTH_FAILED: Station 0811.9650.8cb0 Authenticatio
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    *Mar  7 10:59:15.449: %DOT11-7-AUTH_FAILED: Station 0811.9650.8cb0 Authenticatio
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    *Mar  7 10:59:15.753: dot11_auth_parse_client_pak: Received EAPOL packet from 08
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    *Mar  7 10:59:45.753: %DOT11-7-AUTH_FAILED: Station 0811.9650.8cb0 Authenticatio
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    *Mar  7 11:00:05.365: dot11_auth_parse_client_pak: Received EAPOL packet from 08
    11.9650.8cb0
    *Mar  7 11:00:10.077: Client 0811.9650.8cb0 failed: reached maximum retries

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    http://www.cisco.com/en/US/products/sw/secursw/ps2086/products_white_paper09186a008009256b.shtml#wp39110

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