Cannot contact user after a name change

One of our users got married and changed her last name.  My colleagues changed her name and alias in AD and in Exchange, and they changed her email address, keeping the old address as a secondary SMTP address in Exchange.  I ran the following command
on the Lync server:
Set-CsUser -Identity "CN=JNewname,OU=HQ,DC=Corp,DC=Com" -SipAddress sip:[email protected]
After the user logged off the Domain and then logged back on, she could log in to Lync and could initiate an IM conversation with me.  However, I still cannot contact her.  She was never in my favorites list, and when I start typing her new alias,
she shows up in my Lync client with her new name and then "Presence unknown".  When I try to initiate an IM conversation with her, my Lync client says "We couldn't send this message because we couldn't find Newname, Jane".
I have tried deleting the Lync local cache from my client machine and still have the same errors.  What am I missing with this name change?
Thank you very much for your help.

Thank you!  That must have been what I should have done after I changed the sip address.  As it turns out, the contact had started working sometime before you posted this.  Does this update process take place automatically over time and the
Update-CsAddressBook command would have forced the update immediately?  I had changed the sip address about 2 hours before I posted this question.
Thanks so much for your help.  I will incorporate this into a memo I am writing for making a name change.

Similar Messages

  • How can I configure EM after machine name changed?

    Dear all,
    How can I configure EM after machine name changed?
    Thanks in advance.

    You can change it for Management Agents, but you need to re-install OMS if the hostname for the OMS host has changed.

  • Authentication popups after computer name changed to computer record name

    Hi
    I'm not sure if anyone else is facing this issue, but I have been unable to find anything in the forums.
    I have setup a number of client machines on Lion Server, all using 10.7.4. I used WGM and Remote Desktop to make some changes and deploy software
    Since then, I have been getting the following authentication popup on all client machines (twice after login, and then every 30 mins or so afterwards):
    Mac OS S wants to make changes. Type an administrator's name and password to allow this.
    The changes made prior to this happening were:
    - Overplay VPN installed (using RD pkg install)
    - Adobe CS 5.5 installed (using Adobe Enterprise Deployment Tool and RD package install)
    - Evernote installed (using RD copy)
    - Set computer name to computer record name (From WGM > Computer Groups > Preferences > Options)
    I have now removed all the installed software from one machine, and log in as administrator, unbind the machine, rename the computer manually to the record name, rebind the computer.
    As far as I can see, I have reverted all changes one at a time, and am still receiving the admin password requests when logged in as a network user.
    The only machine that seems to be ok, is the one where the name change to computer record name was unsuccessful.
    Does anyone have any suggestions as to how I can fix this issue?
    Thanks
    Suraj

    Issue resolved. It turns out none of my changes caused the issue as much as Google Chrome Autoupdates. The new version constantly checks for updates which makes clients on Lion Server go haywire. Solution to turn off auto-updating:
    Open a Terminal window:
    defaults write com.google.Keystone.Agent checkInterval 0
    Relaunch Chrome.

  • Connection Errors to Remote Desktop from OSX after Domain name change

    We have an issue using Microsoft Remote Desktop from Macs in our school. All was well until we changed the domain name of our RDS servers and installed a new wildcard certificate. Connections work perfectly in Windows 7/8 and also iOS on iPads, but we cannot
    get any Macs to connect having tried OSX 10.7 and 10.9. The error message says the connection failed to load but seems to add a spurious end to the connection string - TS/en-US/Default.aspx - but we cannot trace where this is being picked up.
    We can get to the site in a web browser and sign in to receive the "browser not supported" message in Safari so traffic is obviously getting to the severs.
    Has anyone else had a similar issue? We have spent days poking around with DNS etc but can't seem to make any progress here.

    Hi Jeremy,
    I have tried removing connections and also re-installing the App. We have been using this App since January with no real issues until we made our domain name change - I really don't understand why it works fine in Windows and iOS but not OSX. We are doing
    nothing different to what we have done from day 1.
    Log file from our old connection when it was working looked like this:
    [2014-Mar-24 10:41:43] RDP (0): Final rdp configuration used: redirectcomports=1
    server port=3389
    use multimon=1
    redirectdrives=1
    promptcredentialonce=1
    authentication level=0
    full address=rdsfarm.xxxxxxx.internal
    session bpp=16
    prompt for credentials on client=1
    redirectprinters=1
    drivestoredirect=*
    alternate shell=||OpenMind
    gatewayusagemethod=2
    alternate full address=rdsfarm.xxxxxx.internal
    workspace id=rdsgw.xxxxxxx.internal
    allow font smoothing=1
    redirectposdevices=0
    audiocapturemode=1
    gatewaycredentialssource=0
    remoteapplicationname=OpenMind 2.0
    devicestoredirect=*
    remoteapplicationmode=1
    remoteapplicationprogram=||OpenMind
    enablecredsspsupport=1
    redirectsmartcards=1
    redirectclipboard=1
    span monitors=1
    gatewayprofileusagemethod=1
    gatewayhostname=rds.xxxxxxx.sch.uk
    remoteapplicationcmdline=
    The log file looks very different now, all I am getting is:
    [2014-Jun-17 10:26:41] RDP (0): --- BEGIN INTERFACE LIST ---
    [2014-Jun-17 10:26:41] RDP (0): lo0 af=18  addr= netmask=
    [2014-Jun-17 10:26:41] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
    [2014-Jun-17 10:26:41] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
    [2014-Jun-17 10:26:41] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
    [2014-Jun-17 10:26:41] RDP (0): gif0 af=18  addr= netmask=
    [2014-Jun-17 10:26:41] RDP (0): stf0 af=18  addr= netmask=
    [2014-Jun-17 10:26:41] RDP (0): en0 af=18  addr= netmask=
    [2014-Jun-17 10:26:41] RDP (0): en1 af=18  addr= netmask=
    [2014-Jun-17 10:26:41] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::21f:5bff:feb8:3f72%en1 netmask=ffff:ffff:ffff:ffff::
    [2014-Jun-17 10:26:41] RDP (0): en1 af=2 (AF_INET)  addr=192.168.0.65 netmask=255.255.255.0
    [2014-Jun-17 10:26:41] RDP (0): fw0 af=18  addr= netmask=
    [2014-Jun-17 10:26:41] RDP (0): --- END INTERFACE LIST ---
    [2014-Jun-17 10:26:41] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
    [2014-Jun-17 10:26:41] RDP (0): client version: 8.0.24875
    [2014-Jun-17 10:26:41] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Jun-17 10:26:41] RDP (0): correlation id: 9f18df13-7c84-dc4b-a780-e6b77a280000
    [2014-Jun-17 10:26:41] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Jun-17 10:26:41] RDP (0): ------ END ACTIVE CONNECTION ------
    [2014-Jun-17 11:44:15] RDP (0): *** Application terminated ***
    [2014-Jun-18 09:51:37] RDP (0): *** Application terminated ***
    [2014-Jun-19 12:00:19] RDP (0): *** Application terminated ***
    [2014-Jun-19 12:15:32] RDP (0): *** Application terminated ***
    [2014-Jun-19 12:16:21] RDP (0): *** Application terminated ***

  • EM not working Properly after computer name change

    Hi Friends,
    i hav 10gr2 DB, everything was fine.
    last week my computer name changed, and EM stops to work.
    so i reconfigure EM through command line.
    after that EM started, but when go to 'Performance' or any other tab in browser.
    its asks for login and shows 'oldcomputername:orcl:1521' in connection string.
    so whats other things , i hav to change?
    Thanks

    Search every file under $ORACLE_BASE for the old name.
    Assuming *NIX use find and grep.
    Why do people rename servers? A name is a name is a name. All it ever does is cause problems.

  • MSA Conntrans fails after machine name change

    Hi
    I have 5 remote laptops that have had their name changed and conntrans will no longer work.
    When I ran  SELECT @@SERVERNAME  on database it retunred old name so I then ran 
    sp_dropserver  'oldname'
    sp_addserver 'newname' , local
    Stop / start SQL server 
    SELECT @@SERVERNAME   now returns new name . However Conntrans still failing. Is the machine name embedded anywhere else ?
    The mobile application does open it appears to be just the conntrans process that will not function.
    Has anyone done this before ? Is it possible ?
    Best Regards M

    Hi Melita,
    Please check note 1253027. This should solve your problem.
    regards
    Vivek

  • Lost CONTACT list after SIM card change requested by operator

    Dear All, this is my first post, so please bear with me.  I am recurring to this forum to ask for HELP on an issue that is really annoying, specially after spending over an hour with a BlackBerry Support Person who tried many steps to solve the issue without any luck [it was obvious this person did not have the technical expertise to handle the problem at hand].  Here's the story:  Last week I received on the mail a new SIM card with a letter indicating I had to replace my "old" SIM card with this new one, after receiving a text message from the operator.  On Friday I received the SMS and proceeded with the change.  Prior to exchanging SIM Cards, I asked the Call Center Agent if this would cause any problems with my 8520 BB.  The answer was NO, all the configuration info remains on the device, and not on the SIM card.  Well, this was not the case and some applications lost their configuration: email and contacts. Curiously, the BBM service was unaltered.  So I would like to know how can I get back my Contact List? (the email service was quickly and easily reconfigured).  Apparently my old Contact list is somewhere in the Device's memory... but a New Contact List has been created after the SIM Card change.  I know this because when I press the Call History, all the contacts' info is available ... but when pressing the Contacts Address I can only see 1 contact.  Any ideas???? Thank You All.

    This is a fun little (and I mean little) problem. Let's walk through it here.
    1) Some applications lost email and contact configurations.
    A) I'm not entirely sure what you mean in particular as far as the email problem goes. Were the e-mails still set up, but you weren't receiving them? Most likely because the new SIM card contained a new ID number. If you were to go to Options > Advanced Options > Host Routing Tables, press the menu button, and hit Register...that should fix your problem there.
    2) BBM Service was unaltered. 
    A) This is because the BBM service is reliant on the PIN number unique to your device (not your SIM card).
    3) Lost contact list, but still showing in the call history.
    A) Your call history is just data stored on the device, the only time your contact history is access when sending and making a call is just a simple check to see if you have the information stored already to match a name to it. The data stored in history is it's own entity. I explained this in a slightly confusing manner, but it's slightly irrelevant.
    It's entirely possible that your contact list was stored on your SIM card and not to your device. Try this out:
    -Insert your old SIM card into your phone
    -Open up your contacts and hit the menu button
    -Scroll down and select "SIM Phone Book"
    -Here you should see the list of contacts if they were truly stored on your SIM and not your phone.
    -Hit the menu button again, and choose "Copy all to Contacts"
    Once the process is complete,  you may reinsert the new SIM card and continue on using the phone as normal.
    Hope this helps!
    Disclaimer: I'm just a regular user like the rest of you. I have spent a lot of time learning the limitations of the Blackberries to know how to fix most problems. If I have suggested a fix, please give a kudo and mark as a solution!

  • Skype Account contact list and skype name changed

    Hi!
    I have been actively using my skype account again lately and one time last week when I signed in, I just cannot. My username and password are correct. And so what I did was to reset my password. I was able to reset my password through my email and when I signed in to Skype, I found out that my skype account was "hacked", I think. My skype name, profile photo and contact list changed into somebody else's account.
    I just want to ask what has happened to my account? Why did that happened? The username and contact list that appears to my account, I think, was leggit and not an act  of hacking. Could it be possibly that our accounts switched?

    Hi, DaisyrieDumali, and welcome to the Community,
    Your report reads to me like your account was compromised (hacked).  If you still have control of it, sign on to the account dashboard and change your account's registered e-mail address to something else, and then change the password. 
    Also, as a proactive measure, ensure your computer's software and patches are updated, and run your preferred anti-virus/malware/spyware program using the most recent virus signature files available.
    If you have lost access to your account, you may need to create a new account to use so you can contact Skype Customer Service in order to recover the first account.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    Skype is aware of lingering problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • IPhoto can't find original photos after volume name change

    I had to reformat my drive and do a fresh install of Mountain Lion. I was pleased that the Migration Assistant imported all the user accounts, apps, etc. from a Time Machine backup. Never could have done *that* with Windows...
    However, in iPhoto, I *do not* copy pictures from my Pictures folder into the iPhoto library and iPhoto can't find them. I expect that this is because I changed the volume name when I reformatted the drive, which is embedded somewhere in the iPhoto package in my Pictures folder.
    Does anyone know which iPhoto files I can edit or batch edit to change references from the old volume name to the new one? Is this information stored in text or XML files that I can edit or is it embedded in binary files? I thought I might be able to reimport the photos from the current volume and iPhoto would sort out the duplicates (not a great option if I get prompted for each one though...) but I wasn't sure if that would preserver events, faces, etc.
    When I try to rebuild the iPhoto library, I get a dialog indicating each file cannot be found on the volume. While it provides an option to browse for the location, this isn't practical due to the 1000's of photos and movies on the drive.
    Any help would be appreciated. Thanks in advance!

    As OT says, the primary reason not to run a Referenced Library, and, most especially, not one where you have the Library on one Volume and the photos on another.
    You're going to have this problem again and again any time you make a change to your hardware set up - including upgrading your machine and so on.
    Going forward: Do you have Aperture? This has a command to Locate Referenced Masters which should help. Other than that, how are you at hacking SQL databases? That's what this guy did:
    https://discussions.apple.com/thread/3216539?tstart=30
    back up first...
    Regards
    TD

  • NitroX license disabled after computer name change

    Hi,
    We had to change the network names on several windows development machines containing the Nitrox environment.
    After that change Nitrox wouldn't want to start on any of these boxes, failing to reactivate the license ("No activations left for this serial number").
    That's certainly caused by Nitrox not recognising the machine it's installed on anymore.
    What should we do now ? If only we had access to an admin console where we can control our own licenses it would be so simple.
    Thanks in advance,
    C dric Paternotte
    SITEL Fribourg - Switzerland
    Order Id INT001-5576
    Nitrox 2.1.0M3 build 419, Eclipse 3.1.0, Windows XP SP2

    Hi,
    We are looking into this issue. In the mean time deactivate the license before modifying any of the system information.
    If you are facing the activation issue, please contact [email protected] with OrderId & Serial#
    Thanks,
    M7 Support

  • ITunes won't download to specific folder after iphone name change in iTunes

    I accidently changed the name of my iphone on iTunes. I have changed it back to what it used to be named. But, now when I download a song from iTunes on my phone. It will not download it to the specific folder it used to. Now it downloads it to a specific folder called "Purchased on iPad". Songs will stay there until I sync my phone to iTunes on my computer and I click "Transfer purchases". Then it takes them and places them on "Purchansed" tab. After I finish transfering perchases I disconnect my phone and I have to go back into itunes and go to purchased tab and have to redownload them again which go again into "purchased on iPad" folder on my phone and stay there until I sync my phone again to iTunes... its a vicious cycle and driving me nuts. Is there any way to have it downlaod again to my specific folder "purchased on iphone" and keep them there? Hope someone can help.

    I actually tried with two other iPod software cds, uninstalling and reinstalling, and nothing is working.
    When I go into the library and look for an import button none is to be found!!!

  • HT204053 After a name change, how do I create a new Apple ID?

    I recently changed my name and would like to create a new Apple ID, then merge all the data from my old Apple ID into my new Apple ID. Is that possible, or will I risk losing all my data?

    Welcome to the Apple Community.
    You shouldn't change your account for iTunes, otherwise you will encounter problems with purchased content.
    If you sign out and create a new account for iCloud in system preferences > iCloud and then sign back into your old account as a secondary account at system preferences > mail, contacts & calendars, you can manually transfer any data from one account to the other. Let me know if you need assistance doing this.

  • 9iASAgent fails after computer name change

    Hi,
    I has 9iAS and 8i installed and working on one machine. Then I had to change the server name including the domain etc. Now the 9iASAgent service fails at reboot and would not run afterward. Any remedies to this problems ???
    KI

    Hi,
    We are looking into this issue. In the mean time deactivate the license before modifying any of the system information.
    If you are facing the activation issue, please contact [email protected] with OrderId & Serial#
    Thanks,
    M7 Support

  • External access broke after site name change

    We have external access to SharePoint 2013 behind a reverse proxy using an ADFS server for authentication. It was working fine until I changed our site name and now externally it gives a 500 error. The event log says there is a problem with AAMs, but this
    is a host-named site collection. The default URL for the site is correct. What am I missing here?

    Hi  Benjamin ,
    According to your description, my understanding is that after changed the site collection hosted name of a hose-named site collection  you encountered error 
    500 when you wanted to access the site collection from external.
    For your issue, please refer to the blog for renaming site collections in SharePoint 2013:
    http://blogs.msdn.com/b/erica/archive/2013/11/26/customer-question-renaming-site-collections-in-sharepoint-2013.aspx
    Reference:
    http://social.technet.microsoft.com/Forums/sharepoint/en-US/0d2abd2f-6208-4745-a389-1ada60cca287/change-the-name-of-a-site-collection?forum=sharepointgenerallegacy
    http://blogs.msdn.com/b/kaevans/archive/2012/03/27/what-every-sharepoint-admin-needs-to-know-about-host-named-site-collections.aspx
    Best Regards,
    Eric
    Eric Tao
    TechNet Community Support

  • Password not working after ID name change?

    Hi, I changed my Apple ID to correspond with my new email address, and when I did the password for the account stopped working on my iPhone even though I only changed the account name, not the password. So I changed the password (they made me use an uppercase letter and eight characters, whereas before it was simply six lowercase letters - what's up with that?). The new password is still not working. Can someone tell me what I'm doing wrong?

    go to settings>store>sign out and then sign back in with correct info. they made you change the password for your safety, they had everyone make their passwords like this now

Maybe you are looking for