Cannot convert Word to PDF

I have the $9.99 plan but when I go to convert Word to PDF I get error message telling me to try again later

Please log into https://createpdf.acrobat.com/signin.html with your Adobe ID and password then select "Convert to PDF" to create PDF file from your file.
If you tried to use web ui(above site) then please use other browsers to log in the site.
Thank you
Hisami

Similar Messages

  • Cannot convert Word to PDF - please help?

    Hi I am running Windows XP, Office 2003 and Acrobat Writer 5.
    I've had the same setup for five years and have always been able to covert Word documents to PDF like this:
    File/print - then I select Acrobat PDF writer from the list of printers, and click "print to file" and it's done.
    I've created thousands of PDFs in this way. I've also reformatted my hard drive and re-installed all the same programs again, and always been able to print to PDF.
    Last week I again reformatted my hard drive, and re-installed all the same programs that I have always had. I have changed nothing, absolutely nothing about the setup of the computer.
    However, NOW when I click file/print from Word, there is no longer Acrobat PDF writer listed!
    And so I cannot convert to PDF.
    Can anyone please tell me how to get Acrobat back into my list of "printers"?
    Thanks

    As I recall, Acrobat Distiller and Acrobat Writer are 2 different print drivers available with AA5. The Writer is not installed by default and is not recommended. It was almost not included with AA5 as I recall. It is no longer included with any distribution. The Acrobat Distiller printer (now renamed as the Adobe PDF printer) is the preferred method of printing with AA5. This latter process creates a PS file and then (using AcroTray running in the background) calls Distiller to complete the conversion from the PS file to the final PDF file. There are several options available under the list of settings. These can be set in the Acrobat Distiller printer properties and generally override the settings in Distiller. You can further make changes for the current printing in the printer properties menu of your current application.
    Hope that helps explain what you have found. I still have AA5 running on XP. I also have a newer reader installed because of the limitations of reading some of the newer PDF files with AA5. I try to be careful with how I use Reader and AA5 as they can cause conflicts in what is used to open a PDF, and that is why this configuration is not recommended.

  • Hyperlink problem when converting Word to PDF

    Hi everyone.
    I am using Adobe Acrobat 7.0 Standard version 7.1.4 on a Windows 2000 environment.
    I am using Word XP/2002 SP3.
    I have a couple of problems when converting Word to PDF.
    When converting a long link which is in 2 lines, PDF just takes one line into account, not considering the whole link
    When I have hyperlinks that links to a web page, the link works fine in Word but in pdf, it gets the few words after the url address making the link not work.  For example.  I have a hyperlink that http://www.google.com/ and after this I have the words: "This is a sample text".  The hyperlink in pdf would then become http://www.google.comThisisasampletext
    Do you have any ideas how I can correct this?
    Thanks.

    To get the cross references, you have to use Convert to PDF (PDF Maker part of the Acrobat product). However, you first need to go to the print menu and set the printer to the Adobe PDF printer. Close the print menu and then do a reflow and link update of the document (ctrl-A, then F9 I think). This is needed to get the links correct since WORD reflows the document based on the printer (problem with them going to the wrong place).
    Printing to the Adobe PDF printer (the step of print to file is not needed, just print to the printer and the rest is automatic) does not include the links. PDF Maker is a PreProcessor for the Adobe PDF printer that adds PDF Marks to the PS file before it is sent to Distiller (OK, the printer when used normally creates a PS file and then invokes Distiller to complete the process - your steps did with the Adobe PDF printer is the same process done manually).
    Summary:
    1. Fix document after setting the printer to Adobe PDF.
    2. Use PDF Maker (create PDF button)

  • I upgraded my plan to 89.00 a year so i can convert word to pdf but it wont let me make changes

    i upgraded my plan to 89.00 a year so i can convert word to pdf. But it won't allow me to make changes. Do i have to pay additional?

    Hi Karen Tennyson,
    May I know is this happening with all files or with a specific file?
    Would you send your PDF document to [email protected] as an email attachment? 
    I will check it from my end.Please add the link to this forum post for reference.
    Regards,
    Florence

  • Word keeps stoping in the middle of converting word to PDF

    I have a windows 7 desktop with office 2013 and adobe XI STD, every time i try to convert word to PDF or convert PDF to Tiff, my word stops working

    I have reinstalled the Adobe and did several repairs, then added adobe reader. when that did not work I reinstalled the Microsoft office 2013, still did not work. When I ran it in administrator it converted fine, so I though maybe permissions, check them and add the user onto the adobe folder, still did not work?????

  • Cannot convert webpages to pdf using Acrobat X Pro with IE9 and Windows 7, worked fine until a few m

    Cannot convert webpages to pdf using Acrobat X Pro with IE9 and Windows 7, worked fine until a few months and updates ago

    I tried your suggestion, not knowing that the direct pdf printer would also "save as" PDF, but when I try your suggestion and use the Adobe PDF printer that is a direct creation of the PDF from the browser (IE9), instead of the "black out" areas I get when I use the "Convert to" button, I get missing blocks of the resulting PDF, and only get the first 1/4 to 1/3 of the webpage.
    Just to clarify, when I said I print the webpage and then scan, that is a work around I have to do if I need a scanned version of the way a webpage appears on a particular date and time, instead of the one step process I used to be able to do when Adobe Acrobat would actually convert the webpage to a pdf without blackout areas or, if I try your suggestion, blank spots with a partial webpage. But the idea was one I had not thought of and I appreciated the thought.
    Yes, Acrobat was updated, and is updated, and was working fine until a few months ago, Win 7 and Office 32 bit versions, Office 2010

  • Just converted word to PDF so that I can save on iPhone and subsequently use. Where is the file??

    Just converted word to PDF so that I can save on iPhone and subsequently use. Where is the file?? I have no idea where it is!! Extremely frustrating and not at all user friendly!! Took my 6.99 British pounds and not a sausage to be had!!

    It sounds like you may have purchased a CreatePDF subscription through safari, using our web interface. If this is the case, the good news is that subscription will also work with the (free) Adobe Reader. Simply install the Reader from the App Store:
    https://itunes.apple.com/us/app/adobe-reader/id469337564?mt=8
    Once installed, you can then use "Open In" from another app like Mail to open the Word document in Adobe Reader. Reader will show the word doc, but it will also show you a message pointing to the "convert" button (A document with an arrow through it in the toolbar). Pressing this button should prompt you to sign into Acrobat.com. Use the same account you used to purchase your subscription and Reader will upload the word document for conversion, placing it in the Acrobat.com and Outbox section of the Reader. Please let me know if you have trouble!

  • When converting word to PDF and reducing the size, the formatting changes how can i keep the format but reduce the size?

    When converting word to PDF and reducing the size, the formatting changes how can i keep the format but reduce the size?

    The original file is 32 MB:
    15 MB is images
    15 MB is Content stream
    2 MB is everything else
    After the PDF/A-1B save as:
    The file is 182 MB
    Almost 100% is Images
    It is an architecture portfolio with many complex images.  Is there a setting when I change to PDF/A that can limit the growth of the image files?

  • I am having a problem converting word onto PDF . PDF into word.Please help .I am signed and paid to Feb 2015

    Can someone advise me why I am having this problem

    Always in the past .I have my Word Document on screen and then I go to 
    Publish and it atomatically PDF the doc.
    The same if I have a PDF to convert to word. I have the PDF on screen and 
    to the right of my screen it will say Convert .I press on convert it
    converts to  word
    In a message dated 12/17/2014 10:01:32 A.M. Eastern Standard Time, 
    [email protected] writes:
    I  am having a problem converting word onto PDF . PDF into word.Please help
    .I am signed and paid to Feb 2015
    created by florencejohn (https://forums.adobe.com/people/florencejohn) 
    in  Adobe Acrobat.com Services - View the full  discussion
    (https://forums.adobe.com/message/7023171#7023171)

  • Error "ALC-DSC-801-000: com.adobe.idp.dsc.pool.service.impl.ServicePoolDoesNotExistException" while converting Word To PDF using GeneratePDFService

    The below Error occurs while converting Word to PDF using GeneratePDFService(Webservices)
    Message
    "ALC-DSC-801-000: com.adobe.idp.dsc.pool.service.impl.ServicePoolDoesNotExistException: Pool for service id GeneratePdfService, major version 1 and minor version 1 does not exist"
    When I am debugging, i can debug till convertPDF2() and it jumps to catch after there.How to overcome this?
    Any help is highly appreciated.
    Thanks,
    Praveen.

    Looks like a configuration issue. Please re run the configuration manager. Also test the PDFG conversion in adminui.
    -Wasil

  • Not converting word to pdf

    I installed adobe acrobat 5.0 on window 2000 server but its not converting word to pdf when I click by toolbal button system hangs.

    AA5 is not licensed for use in the server mode. As long as Acrobat is not available for use off the server, only local use, you should be OK. Try to print from WORD to the Acrobat Distiller printer. If that does not work, then try printing to file. If that works, then open the file in Distiller to see if you get a PDF. If you do, then AcroTray is not running. It may be that AcroTray will not run properly on W 2000 Server. As I recall, some folks tried with the 2003 server and had problems.

  • When converting word to pdf the cover page of my documet gets page number 1.On the original the numb

    When converting word to pdf the cover page of my documet gets page number 1.On the original the number pages start from the second page.How to keep the original format?

    Michael's reponse is correct. However, as far as I knew, OFFICE 2007 came with printer metrics turned off, meaning it is not supposed to be sensitive to the printer selection. The setting is buried in the options list for compatibility. If it is turned off and a change in printer does affect the result, it would appear just one more of the many things in OFFICE 2007 that MS messed up. The latest one for me has been helping students with the messed up equation editor when you want to add equation numbers in a "standard" way. One of the MS employees even wrote a workaround macro for that problem.

  • Can't convert word to pdf anymore

    I have Acrobat Professional 8.  It has always worked fine when I tried to convert word documents to pdf.  I got a virus a few months back and they had to wipe my computer and reinstall everything.  Since then, I have not been able to convert from a word to a pdf.  It tells me that the document is already open and cannot convert.  The weird thing is, it then resets my printer to default to Adobe printer for some reason.  Has anyone else had this problem.  Please help.

    What app runs when you "just open" a PDF file? Perhaps you recently downloaded Adobe Reader, and it is the default PDF reader instead of Acrobat Standard. If so, well, why did you download Adobe Reader if you want to run Acrobat Standard? (Not an idle question, there are many good reasons, but some bad ones).

  • Trying to convert word to pdf and getting error message using Ver. 7

    I what sent a word doc by a correspondent of mine which I tried to convert to a pdf. I right clicked the doc on my desk top and chose "convert to PDF". It looked as it has all the other times but after it had opened word it came up with an error window/message of "Missing PDFmaker files." "Do you want to run the installer in repair mode?" and then a yes or no button. If I hit no it closes everything if I hit yes it acts like it's installing something and after a while it tells me that the computer needs to be restarted for changes to take affect. I have run it twice now and it doesn't change anything.
    can someone give me any tips on this?
    D

    You did not indicate the version of WORD. If it is WORD 2007, then you can not do this function with AA7. Try opening the file in WORD and printing to the Adobe PDF printer. If that works, then look for the PDF Maker options in WORD (create PDF). If you find them, then try that. If they do not show but the print worked, then you indeed have an issue with PDF Maker - probably either the macro is not activated in WORD or the version of WORD is 2007.

  • Acrobat 9.5.5 Converting word to PDF

    Hello All,
    I am having a strange issue on a users machine. When they create a folder and rename it, then put  a word document they want into that folder, they are unable to right click and use the "Convert to Adobe PDF" button. What happens is the first time they click "Convert to Adobe PDF" it opens Microsoft Word and the Adobe PDF Status box appears but then closes leaving the document open in Word. If you close the Word document, then try to click "Convert to Adobe PDF" again it works the second time. It is strange because it only happens when you do it in a folder and not on the desktop.
    I looked through the event logs to see if there was anything that seemed out of place. The only thing I noticed is that when your right click the "Convert to Adobe PDF" button, the Adobe PDF Printer is set to default and the the regualr default printer is reset when the process is complete. It is almost as if it is not spooling properly.
    Running Windows 7 64bit and Office 2010. I've tried repairing the install, running updates, adding and removing the printer but I am at a loss.
    Any thoughts? Thanks in advance

    Hi Bill,
    Thanks for you response. The only issue with this is that all of the other installs are functioning properly. This "does" work but it needs to be done twice, it seems like once to load it into words temp directory, then close word print it again and then it converts to PDF.
    Upgrading to the new one isn't really an option. Is there a way to do a standalone install of just the PDF Maker?

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