Cannot delete Adobe Reader 11.0 folder?

     While transfering adobe reader to my other HDD, I accidentally dropped the folder on my desktop. I thought nothing of this and after all this was done I attempted to delete it from my desktop and now it continues to tell me that I do not have permission. I am the only user and have administrator of course and I have checked the properties which tell me that everything has full control. I have tried to delete it while in safe mode, I removed adobe reader completely from my computer and I still cannot. The files that won't allow me to delete it are the "Identity-H" and "Identity-V" files in the CMap folder. I've been able to delete the folder from anywhere except my desktop.

If you download the offline installer from http://get.adobe.com/reader/enterprise/ you can install it whereever you want.
Installed programs have hundreds of registry entries containing install locations etc.   If you move the installed programs to another location, the program most likely will not longer work.

Similar Messages

  • Cannot Delete Adobe Reader 9 Installer after failed download

    I tried to download Adobe Reader 9 and the installation froze around 83%.  After multiple attempts I tried downloading an older version (Adobe 8) and it worked but the installation folder for Adobe 9 is still on my desktop and it will not let me delete it. I have already tried using the Windows Install cleanup tool but it did not work. Any other ideas on how I can get rid of this installation program?

    Thanks.. I managed to find a way to make it work.. I had no Adobe Reader in my list of programs when I went to Start | Control Panel | Add/Remove..  I took a  chance and deleted Acrobat.com.. that allowed me to reload the latest v of Reader.  I hope it didn't mess anything else up.
    Bill, Healdsburg, CA
    Woodcarvings: www.picturetrail.com/chips
    Date: Wed, 9 Sep 2009 02:21:27 -0600
    From: [email protected]
    To: [email protected]
    Subject: Cannot Delete Adobe Reader 9 Installer after failed download
    I had same situation. Was able to delete by the following: (don't know why)
    In Windows Explorer dragged the Adobe AIR folder from Desktop to another folder (which
    removed it from the desk top display). Then just deleted it from the other folder.
    Hope it works for you.
    >

  • Cannot uninstall Adobe Reader 7.0.8...keep getting "Error 1402" message..

    Hello. I use Windows XP Home Edition. I am trying to uninstall Adobe Reader 7.0.8 so I can then install version 9, but I am not able to uninstall 7.0.8. During the uninstallation process, I get the following error message:
    *****Error 1402. Could not open key HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{C523F39 F-9C83-11D3-9094-00104BD0D535}\Programmable.
    Verify that you have sufficient access to that key, or contact your support personnel.*****
    I went to another forum and asked for some help there...the guy there gave me some steps to follow, and I did so. Here they are:
    1. Deleted "Adobe Reader Speed Launch" shortcut from Startup folder.
    2. Deleted the Adobe folder (which contained 2 other folders: Acrobat 6.0 and Acrobat 7.0) from C:\My Computer\Local Disk\Program Files. I had to use a separate program (provided by my helper who gave me these steps to follow) called "Unlocker" to accomplish this, since, originally, when I tried to delete this Adobe folder, I would get a message saying "Cannot delete pdfshell.dll: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use." Unlocker solved this problem, and was able to delete the Adobe folder.
    3. Rebooted machine
    4. Ran CCleaner's registry cleaner
    5. Rebooted machine again
    6. Tried using CCleaner's "Uninstall" utility to uninstall Adobe Reader 7.0.8. When I tried this, I got the same "Error 1402" message as listed above.
    7. Backed-up my registry
    8. Tried to just delete this particular offending key using RegEdit...but when I tried, I got a message saying this:
    *****ERROR DELETING KEY
    Cannot delete Programmable: Error while deleting key.*****
    I really need some assistance with this...at the moment, Adobe Reader 7.0.8 still seems to be installed on my machine (it's still listed in "Add/Remove Programs" in the Control Panel, and it still shows up in CCleaner's Uninstall Utility)...despite the fact that, as I mentioned above, I used Unlocker to delete the Adobe folder from Program Files. Also, at this moment, no pdf files will open on my machine...so this is quite an urgent situation. Does anyone know what else I should do now? Is there something I need to do regarding the "Permissions" for this particular registry key?
    I appreciate anyone's assistance...thanks.

    Hi..I went ahead and ran the Windows Installer Cleanup Utility. I used it to remove "Adobe Reader 7.0.8." After doing this, I checked in "Add/Remove Programs" in the Control Panel to make sure that AR 7.0.8 was gone, and it thankfully was. Then I deleted the WICU, ran CCleaner's registry cleaner, rebooted, and tried to install Adobe Reader 9.0. When I tried this, I got the following error message (this occurred during the time when the installer was "writing system registry values"):
    *****ADOBE READER 9 INSTALLER INFORMATION
    Error 1402. Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{C523F39 F-9C83-11D3-9094-00104BD0D535}\ProgID.
    Verify that you have sufficient access to that key, or contact your support personnel.*****
    What should I do now? Do I need to do something about the "permissions" for this key?
    Thanks to anyone with advice...

  • Windows 2008 windows service cannot launch Adobe Reader

    I created a windows service that receives pdf files in one folder and should print them opening adobe reader. In my PC with Windows 7 it works just fine but when the application is deployed in Windows 2008 R2 server then the windows service is not able to
    launch Adobe Reader.
    I searched on Internet and I found that it might be related to the Session 0 used by the services.
    I tried multiple possible solutions without success.
    Thank you in advance for any support with this issue

    Hi,
    Are there any related error messages logged?
    If not, I suggest you use Process Monitor to find out why exactly Windows cannot launch Adobe Reader.
    Process Monitor v3.1
    https://technet.microsoft.com/en-us/sysinternals/bb896645?f=255&MSPPError=-2147217396
    In addition, here is a troubleshooting link below for you:
    Troubleshoot PDFs that won't open
    https://helpx.adobe.com/acrobat/kb/cant-open-pdf.html
    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
    Best Regards,
    Amy
    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]

  • Cannot install Adobe Reader 9

    Hello,
    I have problem to install Adobe 9 on two Terminal Server.
    Windows 2003 French R2 SP2 with Office 2003 and all Microsoft Updates.
    Previous version of Adobe Reader was 8.1.3.
    When I install Adobe Reader 9, I have this error message (translated from french):
    "Program have not enough rights to access folder: c:\document and settings\all users\application data\adobe\acrobat\9.0. Impossible to install.
    Open an administrator session or contact your system administrator."
    Of course I'm Domain Admin. And I have access to the folder.
    I have try to manually create the folder 9.0 in c:\document and settings\all users\application data\adobe\acrobat\ and it gives me the error:
    "Error when creating the folder "c:\document and settings\all users\application data\adobe\acrobat\".
    I test with an other admin account, and with the "run as" command, same problem.
    I have test Adobe Reader 9 in english: same error:
    "Error 1303. This instsaller has insufficient privileges to access this directory: c:\document and settings\all users\application data\adobe\acrobat\9.0. The installation cannot continue.
    Log on as an administrator or contact your System administrator."
    It's very strange because now, I cannot reinstall Adobe Reader 8.1.3, or 7.1.0. Nothing happen when I click on the icon.
    I never have trouble on those servers to install/uninstall applications. And never have trouble to install Adobe 9.
    Any idea? I will make some searches about the #1303 error.
    Thanks

    I have try this solution for the same error for other Adobe products:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb405850
    http://kb.adobe.com/selfservice/viewContent.do?externalId=332541
    Ok, it works.
    I have to apply full rights on folder C:\Documents and Settings\All Users\application data\adobe for the local admin group, and not the domain admin, and it works. :)
    Thanks

  • Please help! Cannot install Adobe Reader!

    Hello, I hope someone can help me!
    I tried to use Adobe Reader and I got an error message. I was not able to open Adobe Reader at all. Since I had had some trouble with my hard disk, I thought maybe some data could be damaged, so I decided to uninstall and re-install. This didn't work either. I now have no Adobe Reader on my computer and I am not able to install it. I get the message: "Die Anweisung in "0x0cf00068" verweist auf Speicher in "0x0cf00068". Der Vorgang 'written' konnte nicht auf dem Speicher durchgeführt werden". With every try I get the same message, but with a different code. This was also the error message I got in the first place.
    I use Windows XP and Windows Internet Explorer.
    Can anybody tell me what to do?
    Thanks!

    Thank you Michael, for your response.
    I tried your suggestion, but unfortunately the Cleanup Utility cannot find Adobe Reader, so I think I deleted it thouroughly enough. The error message I got initially, was the same, so I think it must be something else. But no idea what. I'm really puzzled (and annoyed, I cannot do my work now!).
    Any other ideas? Please?

  • I cannot install adobe reader into my mac this is the message it tells me to open license agreement and press ok.. and close it then reopen.. i've done this dozen times already

    i cannot install adobe reader into my mac.. i get the message to open license agreement and select yes and click it closed

    The free Rader does not require a license. Could it be that Mac OS is asking you for the password of your Mac? Or that you are required to launch Reader (open your Applications folder and doble click on the Reader icon) to accept the licence agreement? Please be as specific as you can.

  • I cannot download Adobe Reader app using my IPod Touch 4th Generation due to iOS upgrade.

    I have an IPod Touch 4th Generation (the older model) and the highest operating system stops at iOS 6.1.6. Unfortunately, when I tried to download Adobe Reader app, it only works for the newer IPod Touch 5th Generation with an operating system of iOS 7.0 or higher. My question is that since I cannot download Adobe Reader app, is there a way for me to open PDF files on my IPod Touch by using Safari? There is no way I can find an Adobe Reader app that works for my operating system or an operating system that works for iOS 6.0 or lower. Is there another program similar to Adobe Reader where I can open PDF files that works for iOS 6.0 or lower?
    Thanks.

    Krispy2010,
    Please note that my instructions are intended for Adobe Reader for iOS, not for all iOS apps in general.
    Adobe Reader for iOS does offer earlier compatible versions for iOS 5 and 6 via the App Store.  Because the supported iOS version for Adobe Reader for iOS is 5 or later.
    Tech specs | Adobe Reader mobile app
    However, I cannot speak for other apps, such as Costco app and NFL app that you have mentioned.  It is up to each individual app developer/company to decide whether to take advantage of Apple's App Store's features to offer earlier versions.
    Install the latest compatible version of an app on an earlier version of iOS or OS X - Apple Support
    If a compatible version isn't available, you can try contacting the app developer. Look for contact information on the app's product page in the App Store or Mac App Store.

  • HOW TO DELETE ADOBE READER FILE FROM ADOBE READER

    HOW TO DELETE ADOBE READER FILE FROM ADOBE READER@ !@

    Your question make no sense. What exactly are you trying to do?

  • "Cannot use adobe reader to view pdf in your web browser" error in Windows 7 and Acrobat pro 8.1.7

    I get the error "Cannot use adobe reader to view pdf in your web browser.  Reader will now exit.  Please exit your browser and try again" in Windows 7 x32 and Windows 7 x64 with Acrobat pro 8.1.7.  This happens when trying to open  a PDF file in Internet explorer 8.0.760 or when I open a PDF in Quickbooks 2008.  If I answer ok or cancel the file opens normally.  If I open acrobat 8 first then the pdf files open as expected.  I also tried a copy of Acrobat reader with no difference in the outcome.  Since this happens on two different computers one fresh copy of windows 7 x64 the other an upgrade to windows 7 x32 and they used to work before the change to windows 7, I assume there is some kind of incompatibility with windows 7 and acrobat.  Is this a known issue and will it be fixed in an update to acrobat in the near future?

    tvandersluijs - I'm sorry if that screwed up your machine however:
    1. What version of Adobe Reader are you using because as you can see the registry entry is for Adobe Reader 9, if ur using Adobe Reader 8 then u need to specify ur version as PAllens entry suggested - "E.g. "C:\Program files\Adobe\Acrobat [version]\Reader\AcroRd32.exe""
    2. I've used this solution significantly because I have come across this specific issue for multiple users.
    3. All the registry entry does is tell Windows what program to use by default to open/view PDF documents.
    My intention wasn't to screw up ur machine or anybody elses as I said I've used this solution many times however what I've should gave is the disclaimer to backup ur registry before u make mods so u can revert back in case. Also the ony other thing I can think of is that this solution was for Windows XP using registry editior 5, I'm noticing that the title of this thread is Windows 7.

  • I've deleted Adobe Reader 11 and rebooted and reinstalled Adobe Reader 11 and I still get the error message that 'Adobe Reader is blocked because it is out of date'. Using Windows XP with the latest updates (SP3).

    I've deleted Adobe Reader 11 and rebooted and reinstalled Adobe Reader 11 and I still get the error message that 'Adobe Reader is blocked because it is out of date'. Using Windows XP with the latest updates (SP3).

    Screenshots attached to email replies will not make it back to the forum; you need to login to the forum and post it in your topic using the camera icon in the editor.
    Google Chrome is a problem:
    if you use Chrome's own PDF viewer, the results are unpredictable.
    if you use the Adobe Reader plugin with Chrome, it may reject (block) it if it is not the latest version.  Reader 11.0.08 is the latest version for Windows XP, but Chrome may insist on the current version 11.0.10.
    My suggestion; use a different browser!

  • Can I delete Adobe Reader after purchasing Adobe Acrobat?

    Hey all....
    I just purchased a Fujitsu ScanSnap that came with Adobe Acrobat.  With that, I though I would be able to delete Adobe reader off of my computer thinking that Acrobat would now take over for all .PDF's I wanted to look at, but for some reason I'm getting an error and I had to reinstall Adobe Reader- Even now when I open a .PDF- it opens with reader- if I want to open with Acrobat, I have to open Acrobat and then open the file from the menu bar.  Any help on how to get rid of reder would be appreciated!
    Thanks!

    From what I understand, you uninstalled Reader. However, Acrobat had already been installed. When you uninstalled Reader, you broke Acrobat and would need to do a repair. They share some files and the Acrobat uninstall is not good about checking those files. That is why things started working again when you reinstalled Reader, effectively fixing Acrobat. As graffiti said, having both is not recommended. I would suggest you uninstall Reader again and then repair Acrobat. You can also uninstall both and reinstall Acrobat. Be careful about the uninstalls on Acrobat so that you also do the proper deactivation, not reducing your number of permitted installed.

  • I cannot view pdf files. I cannot download adobe reader also.whenever you try to download any pdf file, the screen turn black, I cannot view pdf files. I cannot download adobe reader also.whenever you try to download any pdf file, the screen turn black

    I cannot view pdf file.Cannot download adobe reader.When attempted to download adobe reader, screen turn black

    Jen.ph
    When you say that you have the same problem, do you mean that you are:
    1. Not able to download Adobe Reader;
    2. cannot view a PDF file;
    3. or what?
    Please be a little more descriptive of your particular problem or, better yet, start your own thread and clearly indicate which problem(s) you're having and what you have done, thus far, to correct the problem(s).
    Clinton

  • I cannot download adobe reader in order to download an item. can you call me Removed by Moderator

    I cannot download adobe reader in order to download an item.  can you call me

    What is your operating system & version?
    Define "cannot" - what happens when you try?
    Try downloading the offline installer from http://get.adobe.com/reader/enterprise/
    P.S. this is a user-to-user support forum; you can use paid support if you want telephone support: http://helpx.adobe.com/reader.html

  • Cannot remove adobe reader from IE7 version8

    Please advise I have tried everything!!
    Thanks

    Keep getting
    1606 error.
    Posted previous ( cannot remove adobe reader from IE7 version8 in error)

Maybe you are looking for

  • No monitor means I can't work.

    Posted to your (Best Buy's) Facebook page. Didn't get a response (maybe the employee was on break) so I'm posting it here as well. “Thanks for screwing me over Best Buy. You guys have really mastered the art. I bought a 4 year protection plan that co

  • How to enclose a pdf with Podcast

    Hi, I am trying to use iWeb to create an educational video podcast. For each lesson there is a video and support notes in pdf. I have seen podcasts in iTunes where video content and pdf files are inter-mixed (an example: http://phobos.apple.com/WebOb

  • Need information on BAPI for Sales Process ?

    Hello SAP folks, I am currently involved in Consumer Portal integration with SAP System. I need information about the right kind of BAPI that would help me to enter and retrieve data from SAP database. I have noted down following funtionality in Sale

  • Flex 3 - Mouse Scrolling

    For some reason Flex 3 does not understand the mouse scroll to move the scrollbar vertically. Is there anyway to make that work?

  • U310 - Dolby Home Theater: how do I activate it?

    Hi y'all at Lenovo community. Lenovo U310 - i5 - 8GB - 32 GB SSD - 500GB HD - upgraded van W7 home premium naar W8 pro naar W8.1 pro Due to Windows 8.1 growing pains I disabled and uninstalled Dolby Home theater and I was waiting for a new update of