Cannot Delete CPTL file from Desktop using Vista

Hi All,
I cannot Delete CPTL file from Desktop using Vista. Explorer
crashes. It is a Captivate 2 file.
I have tried (with no luck):
- logging in as a different user and deleting the file.
- running explorer as an Administrator
- uninstalling Captivate.
Anyone got any ideas?
Cheers,
Raef

Hi Raef,
That is a strange issue. Here are a couple more ideas you
could try:
- Have you tried renaming the file (including suffix)?
- Have you rebooted?
- Do you get any error messages when trying to delete, such
as "Acess Denied"?
- Is your machine networked? Is it possible someone else has
the file open?
- Can the file be moved to another location or put in a
folder (and then deleted)?
- Have you tried using the Command Prompt / DOS mode to
delete the file?
It sounds like it could be a Vista issue so I would look at
the Microsoft Vista forums too. Sorry I do not have an exact
answer.
IHTH,
Aaron

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