Cannot display Crystal Report with ActiveX Viewer

I am using SmartViewerActivex.asp in a classic ASP website to display Crystal Reports and the report will not load. 
I get a blank grey screen with only the toolbar showing but able to export out with data intact.
I am  using CR9, running in Windows Server 2012 R2 IIS 8.5.
I've already spent about 2 weeks and have not found an answer. Please HELP!

Unfortunately, no help available. I suspect when CR 9 released in 2002, Win Server 2012 was not even a twinkle in Bill's eye. E.g.; you are looking for CR 9 to be 10+ years forward compatible. In other words, it is not supported on WIN server 2012.
Possible option is to upgrade to CR XI R2 (v. 11.5). There you have a weak prayer and hope. With luck it may work. Note that CR XI r2 was the last version of CR to include the AcitiveX viewer. And CR XI R2 has been out of support for over 2 years now.
Best bet: CR SDK for VS .NET or CR SDK for Java. This would mean a new app...
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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