Cannot download my purchased Adobe Acrobat 9 Pro?
In 2008 I purchased Adobe Acrobat 9 Pro. Now I cannot bring up my order or download the program. What should I do?
To download Acrobat 9 Professional :
Go to the web page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro&loc=en
Login with your Adobe ID and Password. Now instead of clicking on the download button copy and paste the following link on the address bar and hit enter :http://trials2.adobe.com/Applications/Acrobat/APRO/9/trials/AcroPro90_ efg.exe
This is the direct download link for Acrobat 9.
Note : This link would only work from the downloads page of Acrobat 10.
Similar Messages
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I purchased Adobe Acrobat Pro XI via email download code via the Dell Store yesterday. The product key given doesn't work/fit into the boxes on any of the "Register" pages on the Adobe website. Therefore, although I paid for the product and it is downloaded, it is not "installed" and will not work to print documents from emails, etc.
Hi williamc48321229,
You must have received redemption code via email from the reseller.
Please ensure that you are entering the right code as that would be needed to obtain the serial number for activating the product.
For more details on this, please refer:
Find your serial number quickly
Hope this helps.
regards,
Anubha -
I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well until the installer gets to "Running Package Scripts" then it stalls or hangs up and does not finish the installation. It runs and runs and runs. It never finishes. I wind up having to force quit the installer. Can anyone point me in the right direction?
Hi jtento ,
Kindly enable the Root Account for the MAC and then try the installation there (in the root account). Please find below the URL to enable the root account.
OS X Mavericks: Enable and disable the root user
Thanks,
Vikrantt Singh -
Purchased Adobe Acrobat Pro XI Student edition from Best Buy and it will not download
Purchased Adobe Acrobat Pro XI Student edition from Best Buy and it will not download. It made me download an installer and then when I went back to download it from the Best Buy digital library and clicked on "Download," nothing happened
I have done both of those and still no luck. I have tried this download on Chrome, Internet Explorer, and Firefox and its the same story on all of them. I have a Windows, also, if that helps
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I just purchased Adobe Acrobat Pro DC and am trying to download it and it says HTTP failed. Now what?
Hi markt97800229,
If you have purchased a retail serial key, use this link - https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Choose Acrobat Standard DC (Classic)
If you are using subscriptions, or if your organization has purchased Acrobat DC license via ETLA or VIP program you can download the installers from this page use the link - https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
Choose Acrobat Standard DC (Continuous)
Thanks,
Karan -
I cannot convert a pdf to work with my newly purchased adobe acrobat pro XI
i cannot convert a pdf to work with my newly purchased adobe acrobat pro XI
Sorry I cannot convert pdf to Word document (typo)
Richard Gabai
Please note my new email address: [email protected]<mailto:[email protected]>
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This e-mail contains information that may be confidential and/or proprietary. It is intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. If you are not the intended recipient of this transmission, any disclosure, copying, use, or distribution of the information included in this e-mail and any attachments is prohibited. If you have received this transmission in error, please notify us by reply e-mail and permanently delete all. Thank you. -
I just purchased Adobe Acrobat Pro and am getting an error each time I try to download it. Help, please and thanks.
Hi Melanie Wheeler,
Please let us know the Exact error message, that you are facing while downloading Acrobat.
Hope to hear from you soon.
Regards,
Rahul Tyagi -
After purchasing Adobe Acrobat Pro my download window is painfully slowly and seemingly stuck. If i try to pause or cancel the download it stops responding completely. I have tried to stop/start, redownload, and start fresh several times...all with the same result. Any advice?
Try downloading the offline installer from http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
Make sure you follow the Very Important Instructions on that page. -
When purchasing adobe acrobat pro dc how many computers can you install it on?
when purchasing adobe acrobat pro dc how many computers can you install it on?
[discussion moved to Acrobat Installation & Update Issues forum]
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How do I install a purchased adobe acrobat pro XL cd to my windows 7 desktop?
How do I install a purchased adobe acrobat pro XL cd to my windows 7 desktop?
Hi Hannah Maddox,
Please let us know that what kind of trouble are you facing in installing Adobe Acrobat software?
Regards,
Rahul Tyagi -
Need url - to purchase "Adobe Acrobat Pro X v10.0"-Genuine Licence
Pls can anyone send me a url that I can purchase "Adobe Acrobat Pro X v10.0"-Genuine Licence
Adobe no longer sell this product. They now sell 11.0, which you can find in the shop on http://www.adobe.com/
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I purchased Adobe Acrobat Pro and have tried to install it now three times and it just will not even start to install? Any ideas?
Can you describe exactly the steps and behavior that you are experiencing? There really isn't enough detail in your description to assist you.
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ive just purchased Adobe Acrobat Pro and when i pdf a Revit file all text is unreadable. If i do it on a free pdf as Cube i dont have the problem.
Hi michaele,
What is the extension of the revit file you converted to pdf?
Regards,
Rave -
Can I download my PC Adobe Acrobat PRO to my MAC?
I'm switching to a MAC but my Adobe Acrobat Pro was for PC. Do I have to purchase Adobe for Mac?
Hello Ned,
Thanks so much for your note. It is Adobe Acrobat X Pro. Someone from Adobe “service" called and told me it would not work, that I would have to purchase it for MAC for a discounted price for today only.
I’m thinking of trying to just download it and see if it explodes or works.
Dawn Greenfield Ireland, author
713-256-5412
[email protected] <mailto:[email protected]>
www.dawnireland-writer.com <http://www.dawnireland-writer.com/>
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RoI Purchased Adobe Acrobat Pro in 2011, I do not know my serial number.
I probably purchased it with my old gmail address menzies.betty @gmail.com
I contact Adobe and I'm told I do not have an order history!!
I updated it in January to the latest update, order 55997944 Adobe X Pro 10.1.3
Is this not proof that I have the product on my old computer?
I am now using a new computer with Widows 8 and cannot download it without a serial number.
Please help meif you purchased from adobe or registered with adobe and can use the same adobe id used to purchase/register, you may be able to retrieve your serial number here, https://www.adobe.com/account.html
if you currently have acrobat pro installed on a pc, you can retrieve your serial number using Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…
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