Cannot download Premiere Pro via the Cloud [was: downloading]

I cannot download premiere pro through creative cloud, although i have downloaded other applications

Did you have Premiere Pro previously installed? Do you get any error messages? You can try to re-install after using the CS Cleaner tool. You might deactivate before using the tool.
http://www.adobe.com/support/contact/cscleanertool.html

Similar Messages

  • Why can't I download Adobe Premiere Pro from the cloud- have tried repeatedly, followed all the post

    Why can't I download Adobe Premiere Pro from the cloud- have tried repeatedly, followed all the posted advice- all other programs have downloaded without a hitch.... what's the deal?

    Hi Clearly Stated,
    Maybe try downloading the Premiere Pro trial and then licensing it?
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_pro
    After you install just covert it to be licensed as part of Creative Cloud using the "License This Software" option shown here.
    http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html
    -Dave

  • I have downloaded some TV shows onto my iPad; how do I share those with my MacBook Pro via the Cloud?

    I have downloaded TV shows onto my iPad from the iTunes store; can these also be shared with my MacBook Pro via. the Cloud?  If so, how do I make sure thjis is done?

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Downloaded premiere pro in creative cloud, but now that its downloaded I cant open it and it doesnt show up on my desktop?

    Downloaded premiere pro in creative cloud, but now that its downloaded I cant open it and it doesnt show up on my desktop? Dont really know what to do.... First time with adobe

    Hi,
    If you are using Windows Machine, just click on Start button and start typing CC, you will see all your downloaded Creative Cloud application there.
    And in case of Mac, at the top right corner, there is a magnefying glass caled as Spotlight. Click on it and start typing CC, it will show your downloaded Creative Cloud apps, there.
    In case of further help, please contact us at: 800-443-8158 or chat with us at: http://helpx.adobe.com/contact.html
    Thanks
    Srishti A

  • I have been referred to by ITunes support.  I purchased ' the traverling Wiilburys' via my Ipad,  it downloaded with no problem, and, via the cloud was installed on my PC.  However, it will not load on my IPod.  All software is current.

    I purchased 'the traveling willerbys via an ipad, it download onto the ipad ok and via the cloud onto my PC.  However, it will not load to my iPod.  All software is current and I have deleted the iPod and reload all music and audio files, everything loads ok with the exception of the travelling willerbys!!!!,.  Any help please.

    Did you check here:
    Go to the iTunes store on your computer > Purchased (in the quick links section on the right) > sign in > Music
    If it is already on your computer it will say "Downloaded" otherwise it will have a cloud icon with an arrow in it. Click it to download.

  • CAN'T DOWNLOAD PREMIERE PRO:  it says there was an error loading the app.  anyone?

    I was downloading the AE update. I had AE open. it told me to close AE. I did. It then said, "finishing downloading".  The new AE version never did download. Instead when I go to my adobe apps it says 'error loading", then offers me the chance to "retry" but when I click that, nothing happens.  The reason I needed the latest update of AE is b/c I couldn't do any roundtripping between Pr Pro and After Effects, so I decided to uninstall Premiere Pro and reinstall it to see if it would solve the problem. 
    Now I can't access pr pro and the AE update!!  Argh.
    Help!

    I use Adobe ProTools for off line installers.
    You can get everything there. Programs, updates. It takes a bit of learning with how to utilize the resources properly, but all the instructions are there and if you are able to follow it works well.
    One reason I use that rather then the Creative Cloud update app is because my machine is offline.
    Second reason i use I use it is because of update errors such as you have found. I spent more time with trying to get CC to update then it was worth and found with Adobe ProTools things worked for me so much better.
    If you get frustrated with that update error and failure, there is another method, just takes a little learning to make it work.

  • Why cant i download Premiere Pro from Creative Cloud?

    Its not in the Application Manager and if i try to download the trial online it takes me directly to My Creative Cloud account. If i try to download from there the Application Manager will show up but wont download anything!!

    Hi 0kmin3,
    Windows versions of Adobe Premiere Pro and Adobe After Effects CS5 and later require a 64-bit edition of Windows. This requirement applies to the stand-alone versions of the applications. It also applies to the components of Adobe Creative Suite  Production Premium and Adobe Creative Suite Master Collection 5 and later.
    You cannot install or run Adobe Premiere Pro or After Effects CS5 and later on any of the following operating systems:
        32-bit and 64-bit editions of Windows XP Home or Professional
        32-bit editions of Windows Vista Home Basic, Home Premium, Business, Ultimate, or Enterprise
        32-bit editions of Windows 7 Starter, Home Premium, Professional, or Ultimate
    ^Ani

  • Having Trouble Downloading After Effects VIA the Cloud.

    So I purchased Adobe AFter Effects through the cloud on a month to month basis. I had just finished the free trail and decied I needed to download it.
    I then dowloaded the free trail of Creative Cloud just to see how the layout was etc. Then I purchased After Effects on Creative Cloud.
    After I recieve my e-mail telling me my purchase had gone through etc etc. I logged in to Creative Cloud and tried to download AE.
    The Adobe Apllication Manager window opens and I selected After Effects again but it doesn't do anything? On the left side (where it should say download or try) it says Up To Date.(picture included below).
    I checked my computer just to make sure it hadn't downloaded and it's not there. I have a feeling this whole issue has to do with the free trail I was on?
    Anyway, it's Saturday and Adobe's phone support is not open and I'll be wasting two whole days of my month to month plan if I can't get it downloaded
    Anyone have any ideas as to what I'm diong wrong here, or what I should do to resolve the problem??
    Thanks...

    Log out of AAM, clean the SLStore folder as expalined here:
    Error "Licensing has stopped working" | Mac OS
    Sign back into AAM and then launch the apps to confirm the license agreements and finalize the activation.
    Mylenium

  • How to download Acrobat Pro to Surface? [was: download]

    I have the cd for installing Acrobat Pro but would like to install it on my Surface which does not have a cd device. How do I do this?  Can I download?

    Hey Chad Wilson,
    What OS are you using on your new system?
    You might need to deactivate Acrobat from your old machine and then activate it on the new one with the same serial number.
    Remember, if you own volume license of an Adobe product that is installed on a system at work (say), then you can install it on secondary computer at home (say) of the same platform.
    Regards,
    ~Anubha

  • I have bought a single App Premiere Pro in creative cloud and installed and downloaded my app, but the App will not launch

    I have bought a single App Premiere Pro in creative cloud and installed and downloaded Premiere Pro, but the App will not launch.

    Hi There,
    We would appreciate if you could provide us the below mentioned information so that we can assist you appropriately.
    OS Version:
    Have you used Premier Pro as trial before?:
    Error message/screenshot<if any>:
    Thanks,
    Atul Saini

  • Cannot open Premiere Pro CC [was:need help]

    I cannot open Premiere pro on creative cloud need help

    Hi glaustin,
    Thanks for contacting adobe forums,
    This is could be issue with the Graphics drivers,
    Please try to install the latest drivers for the NVIDIA Quadro K3000M with 2GB GDDR5
    Click here to download the latest Nvidia Drviers.
    Please update if it works or not.
    Thanks
    Sandee

  • Where can i find Premiere Pro in Creative Cloud?

    i cannot find Premiere Pro in Creative Cloud. please help

    Premiere Pro requires a 64 bit processor and 64 bit operating system.
    http://www.adobe.com/products/premiere/tech-specs.html
    I suspect you're running Windows 7 32 bit or Windows 8 32 bit.
    If that's the case Premiere Pro CC will not appear in your Cloud account for download since it will not run on your computer.
    Same goes for After Effects CC and Audition CC.

  • Downloading Premiere Pro after buying not available in Desktop APP

    I bougt on the 7th of september 2014 an one year membership for premiere pro.
    I paid and the bill with my bank acount.
    Till today i can`t download premiere pro with the desktop app for CC
    All other adobe products are available including photoshop for that i also habe a 1 year membership.
    so my question: Why can I not download premiere pro to my desktop?
    thanks for your help!

    The interface normally only lists applications for which your system meets the requirements.  Check the system requirements for Premiere Pro and see if the machine comes up short on any of them.
    Premiere Pro - http://helpx.adobe.com/premiere-pro/system-requirements.html

  • I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.

    I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.
    Please help

    Jodie84,
    I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
    Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
    Cheers,
    Kartikay Sharma

  • How can you download premier pro when the icon doesn't exist in cloud?[was:pr]

    how can you download premier pro when the iucon doesent exist in cloud???

    In order to download the software, your computer must meet the system requirements to run the software.
    http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-premiere-pro.htmlhttp://www.adobe.com/products/premiere/tech-specs.html
    The usual reason for not being able to download is that Premiere Pro (and other video apps such as After Effects) are 64 bit only so they require a 64 bit computer and a 64 bit operating system.
    If you're running a 32 bit computer and operating system then you will not see the Premiere Pro icon since the software will not run on your computer.

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