Cannot embed pdfs in MS Word doc which are PDF Version 1.3 (Acrobat 4.x) [This is associated with Adobe Reader 9]. Getting 'program not installed' error.

Cannot embed pdfs in Word doc which are PDF Version 1.3 (Acrobat 4.x) [This is associated with Adobe Reader 9]. Getting 'program not installed' error.
Pdfs with other versions are okay:
Tested successfully with Adobe Pro 9 (Version 1.5 (Acrobat 6.x)), Reader X (Version 1.4 (Acrobat 5.x)) and XI (Version 1.6 (Acrobat 7.x))
Also cannot open embedded pdfs which have been embedded with this version (getting a similar error).
Importantly I have removed/disabled all security options in Adobe Reader, following numerous internet suggestions from Adobe and elsewhere. This does not fix the problem.
Currently the work around is to re-save the pdf with something other than Adobe Reader 9 (so the version updates), but we would prefer not to do this for all the old pdfs we have.
Thank you,
Louise.

Could you please email me the document on which you are seeing this issue at [email protected] ?
Please mention the forum thread link as well in the mail for the reference.
Thanks,
Atul

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Message was edited by: Lippy

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On Apr 10, 2013, at 4:10 PM, AdityaKalania wrote: Replies in RED below:
Re: Cannot download pdf files from web sites
created by AdityaKalania in Adobe Reader - View the full discussion
Hi,
Which web browser are you using to view the PDF? Safari 5.1.8
When you open the PDF in Adobe Reader add-in you will either see a floating toolbar
http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5224223-317859/430-90/floating +toolbar.JPG
or a normal toolbar
http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5224223-317860/450-11/normalto olbar.JPG
both the toolbars have save button, use the button to save the file locally. I do not see these toolbars. I do, however see this
and it works! Thanks
Hope this will help you.
Thanks
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