Cannot generate pdf in RoboHelp after upgrading to Acrobat 7.0 Pro

I just upgraded from Acrobat 7.0 to Acrobat 7.0 professional.  RoboHelp will no longer generate pdfs.  Get error "Cannot locate printer driver.  Reinstall Acrobat 7.0"
Am using RoboHelp for HTML version 6.

I don't have a compatibility chart for the versions of Acrobat and RoboHelp, not sure if that could be an issue. I assume Acrobat is working otherwise - for example, if you PDF from Word
It was the case that RH had to be installed before Word. I don't think that extended to Acrobat but it could be worth trying an uninstall and reinstall.
Also try setting Acrobat's compatibility settings to something low such as Acrobat 5.
Ultimately you may have to settle for generating to Word and creating the PDF from there.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Similar Messages

  • I cannot convert PDF to word after downloading new acrobat.

    I just downloaded AdobeAcrobat to convert PDF files to word. The first time I tried to convert a file it worked. The second time it did not on a different computer. What could I have done wrong? 

    Not sure what you mean about downloading Acrobat. You would either have to download the trial or purchase Acrobat. I don't understand what you really have. It may be you have Reader (a free download) and not Acrobat.

  • Cannot End Call on Q10 after upgrading to OS 10.2

    I cannot End Call (mostly Outgoing) after upgrading to OS 10.2. The receivers phone keeps ringing even after i try to disconnect the call. The "END CALL" option is grayed out and the red led on the top left keeps blinking. This happens very frequently (mostly Outgoing calls). Any thoughts or solutions Thx

    marootz wrote:
    I cannot End Call (mostly Outgoing) after upgrading to OS 10.2. The receivers phone keeps ringing even after i try to disconnect the call. The "END CALL" option is grayed out and the red led on the top left keeps blinking. This happens very frequently (mostly Outgoing calls). Any thoughts or solutions Thx
    From the main screen, swipe down from the top black bezel to Settings > About... what is the OS Version listed there?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • HT4623 i cannot activate my iphone 3gs after upgraded to ios 6.1

    i cannot activate my iphone 3gs after upgraded to ios 6.1, please help!

    read http://support.apple.com/kb/TS3424

  • I cannot send emails, only receive, after upgrade to Yosemite today, Apple should resolve this issue. Any help more than welcome. Thanks

    I cannot send emails, only receive, after upgrade to Yosemite today, Apple should resolve this issue. Any help more than welcome. Thanks

    BTW. I have seen posts suggesting age of Mac has an affect. Mine is MacBook Pro (Retina, Mid 2012)
    The mail I am having problems send is Exchange and google mail. The google client I re-installed and this had no affect.

  • I cannot send emails, only receive, after upgrade to Yosemite today, Apple should resolve this issue. Any help more than welcome. Thanks in response to Pita Fito I have contacted three more people that made the upgrade and they have the same problem

    I cannot send emails, only receive, after upgrade to Yosemite today, Apple should resolve this issue. Any help more than welcome. Thanks
    in response to Pita Fito
    I have contacted three more people that made the upgrade and they have the same problem. My advise is not to upgrade until Apple solves the serious issue, I would hate to have to re-install Outlook...

    I can send e-mails just fine with apple mail on yosemite...
    Might not be a generic problem but rather a personal problem..
    You should try find a fix rather than waiting on apple.
    Hopefully somebody can help you out.
    More than happy to help with your settings/preference pain... And compare mine with yours...
    If you send some screenshots... I can send you my equivalent... So maybe you can figure it out.
    Is it a gmail or icloud email acount? Can be of more help if it is.

  • IPhone 3GS cannot access to 3G network after upgrading to OS 5

    My iPhone 3GS cannot access the 3G network after upgrading to OS5. I have checked with my operator and shows that their 3G network is working fine. Only cannot access through the phone. When I enable 3G, there will be no service for my phone. Wifi is working fine.
    Any idea how to resolve this?

    zlwczr wrote:
    Thanks, I will try this method. After restore and syn, will it automatically upgrade back to OS5? 
    No. If you have 5.0.1, then you will get 5.0.1 back. Restoring should still fix it though. I would prefer to have you back up to iCloud, because there are many known issues/errors when trying to restore via iTunes on iOS 5 or later.

  • I cannot configure yahoo small business after upgrading to Mavericks Help needed

    Hi Guys,
    it is as simple as that:
    I cannot configure yahoo small business after upgrading to Mavericks Help needed
    Thanks

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • After upgrading from acrobat 9.5 to XI pro my users have complained on slow typing when filling in form that were created in version 9.5?

    After upgrading from acrobat 9.5 to XI pro my users have complained on slow typing when filling in form that were created in version 9.5?
    The issue is they type but there is 2 second delay when it appears in the field.
    Windows 7 64bit

    I see, I misread your reference to Reader 11 to mean you were using Acrobat 11, but it looks like it worked out anyway.
    The base-14 fonts are special in PDF because they are guaranteed to be available even if they are not embedded. If you select a non-base-14 font for use with a form field, the entire font usually gets embedded, since each glyph it contains has to be available for use with the field. This can take up a lot of space if you do this a lot, and the space isn't reduced if you change back to a base-14 font later because the internal reference to it is not removed. This is caused by the bug I mentioned.
    In your case, however, the entire font doesn't get embedded because fonts like it (e.g., large asian fonts with a lot of glyphs, Arial Unicode) would take up too much space if fully embedded. If it did, a 100KB PDF could bloat to 20MB with that one change. Instead, users are expected to have such fonts installed on their system, which is why you were prompted to install the font pack. This despite the fact that the font was not actually used by anything in your document, it was simply the orphaned reference to it that triggered this. This should get fixed in Acrobat eventually so this type of thing doesn't happen again.

  • After upgrading to yosemite my macbook pro late 2011 does a random sound from time to time.

    After upgrading to yosemite my macbook pro late 2011 does a random sound from time to time. Its completely random and i already checked all apps in use and its not from them.

    Sounds like Notifications app.
    Maybe some other app. In SystemPreferences->Users&Groups->LoginItems tab: remove all entries with the minus sign underneath. This will not uninstall anything, you have to start those apps by hand now. Restart.
    Still there?
    Yes: Restart again while holding the shift key, this will start the mac in SafeMode: only the necessary items are loaded to run.
    Still there?
    Yes: Make an etrecheck list and post it here.
    No: Restart, put the items in the LoginItems back, one by one, restart after each entry, and you will find the "culprit"
    Please report accordingly. I will be back in 24 hours.

  • After upgrading to Yosemite, my MacBook Pro now requires me to enter a password whenever I start up my computer. I want to eliminate this step. How?

    After upgrading to Yosemite, my MacBook Pro now requires me to enter a password whenever I start up my computer. I want to eliminate this step and to go back to the ability to reboot and begin using without a login.  How do I accomplish this?

    Hightlight Login Option.  This will bring up the window showing Automatic login.
    Please post a pic of your window if Automatic login is missing.  Make sure your personal info is not showing.

  • After upgrading to Mavericks my Mac Pro does not open my double CD drives when I hit eject in the menu bar it locks up (please Help)?

    After upgrading to Mavericks my Mac Pro does not open my double CD drives when I hit eject in the menu bar it locks up (please Help)?

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after  you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful.

  • Problems connecting to the internet after Upgrade from windows 8.1 pro

    Cant connect to the internet after upgrading to windows 8.1 pro, what can i do to rectify this problem?
    Thanks

    Hi,
    You can also try to install the older version in compatible mode:
    Windows 8.1 Wifi showing "limited" or "No Internet Access"
    Solution: revert your network adapter driver back to an older version
    http://blogs.technet.com/b/dennis_schnell/archive/2013/08/31/windows-8-1-wifi-showing-quot-limitied-quot-or-quot-no-internet-access-quot.aspx
    In addition, disable power management on your network driver:
    Open Network and Sharing Center.
    Click the Change adapter settings link in the upper left of the navigation pane.
    Right click the network connection you want to enable/disable power management support on and click Properties .
    Click Configure .
    On the Power Management tab, clear the Allow the computer to turn off this device to save power check box.
    If the issue still persists, please upload the event log for our research:
    Kate Li
    TechNet Community Support

  • After upgrade to leopard dvd studio pro 4.5 quits on build format.

    After upgrade to leopard dvd studio pro 4.5 quits on build format.
    Any suggestions?

    Let's try to clarify some things.
    1. There is no DVD SP 4.5. The latest UB version is 4.2.1. Which do you have?
    2. Did you do an upgrade install of Leopard, or a backup/clone of boot drive and then a clean install. Unless you do the latter, there are issues with the pro apps. And certainly an archive and install is not the way go.
    Let us knw.

  • After upgrading iPhoto on my MacBook Pro running OSX Yosemite 10.10.3 it continually keeps asking me that it is preparing library. This has happened 5 times now and I can't access my photo's through iPhoto, any suggestions?

    After upgrading iPhoto on my MacBook Pro running OSX Yosemite 10.10.3 it continually keeps asking me that it is preparing library. This has happened 5 times now and I can't access my photo's through iPhoto, any suggestions?

    There is no upgrade to iPhoto with OS X 10.10.3 - here was an update to version 9.6.1 a few months ago and Photo 1.0 was added with 10.10.3 - what software and which version are you having trouble with - iPhoto or Photos?
    LN

Maybe you are looking for

  • Create a form in Word where the user doesn't get the security warning

    I created a form in Word that needs to be sent to external customers.  It has some text boxes, check boxes and combo boxes.  We are getting complaints from the users that they either don't see or can't deal with answering the question about enabling

  • Idoc all segments not generated

    Dear Everyone,                       I am doing File to Multple IDOC scenario.Multiple Idocs are generated successfully but only one segment fields are coming.I used 5 segments while doing mapping. E1KNA1M    E1KNVVM      E1KNVPM   E1KNB1M      E1KNB

  • Automatic conversion of planned orders

    Hi PP Gurus, I have a requirement to convert planned orders to production orders automatically. I believe SAP standard does not offer this functionality. The possible solution seems to be writing new program which could be a copy of C041 transaction

  • Process Chain Termination issue.

    Hi,      I ran a process chain, its been terminated in the middle. here is the message from log. Process Execute InfoPackage , variant WBS Hierarchy has status Ended with errors (instance REQU_AI8QGHV5KCC7KC1VSNGPRY9VF )                              

  • Trying to download update for Photoshop Elements 9.0

    I received Photoshop Elements 9.0 with my Epson V500 Scanner and I want to download the update (9.0.3) and all I get is that the download failed to install. What do I need to do to get 9.0.3 to install? I have Windows Vista 64 installed on my compute