Cannot get email from tiscali account

Hi,
I recently changed my password on my tiscali email account. i can get my emails OK on the computer but ever since I have been unable to get emails from this account on my iphone.I have changed the password on the phone, deleted and re-added account, turned phone on and off, in fact everything i can think of but still get the error message 'cannot get mail' the user name or passwordfor tiscali.co.uk is incorrect.
i have another email account not from tiscali and i can get the emails ok , also can access internet.
Can anyone help?
many thanks,
jane

I assume that though your signature says you are running 10.4.8 you are actually running Lion or Mountain Lion? If so please amend the signature to prevent confusion.
Go to System Preferences>iCloud and uncheck Mail in the list there: then re-check it. This should set Mail up again to access the account. If this doesn't work, sign out completely, reboot, then sign back in again. You iCloud data will disappear from your Mac but reappear when you sign back in.

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