Cannot get iPad to reset to factory settings   Wrong password  tried holding down home and sleep wake button   Anyone help

Cannot get ipad2 to reset    Tried holding down wake sleep and home buttons   Still will not reset   

Holding the sleep and wake buttons just does a 'soft reset' i.e. a reboot, not a reset to factory defaults. If you've forgotten the passcode for the iPad then you will need to do the reset via your computer's iTunes (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808

Similar Messages

  • Where do I find the 'home' and 'sleep/wake' buttons on my iPad?

    One user suggested I reboot my iPad by holding down the HOME and SLEEP/WAKE buttons at the same time. Where do I fine the home and sleep/wake buttons?  I am new to apple. Thank you.

    The home button is the button on the front of the iPad below the screen, the sleep/wake button is on the top edge of the iPad

  • I phone 4s frozen with a pic of USB and I tunes logo will not reset by holding home and sleep wake buttons

    I phone 4s frozen with a pic of USB and itunes logo on screen will not reset by holding sleep/wake buttons and home button at same time

    It is plugged into computer and itunes is not showing that my phone is connected. Apple gave me a website address to fix the problem but it must have not been the correct web address. I'm outside of 90 day window for phone support.

  • Hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!

    hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!please help!

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Ipad 2 screen is black . when i press the power button it takes a screen shot but i have no functionality . tried holding the home and power button together but the screen just flicker and stay black . no apple icon shows up. help please

    ipad 2 screen is black . when i press the power button it takes a screen shot but i have no functionality . tried holding the home and power button together but the screen just flicker and stay black . no apple icon shows up. help please

    Make sure it is charged for about 10min using the adapter, then connect in recovery mode, explained in this article:
    If you can't update or restore your iOS device

  • Iphone 5 froxen on home screen, wont let me swipe.  tried home and sleep/wake botton to no avail still locked.  went to restore using itunes but dont want to loose photos on phone.  can anyone suggest a way to get photos before i restore

    iphone 5 frozen on home screen, wont let me swipe.  tried home and sleep/wake botton to no avail still locked.  went to restore using itunes but dont want to loose photos on phone.  can anyone suggest a way to get photos before i restore

    try moisturising your finger a bit if the skin is too dry it can give problems

  • What will i do with my ipad stuck on white apple logo and itunes not recognized it. i'll always try to press and hold both the home botton and sleep/wake button but nothings happen.

    what will i do with my ipad 2 ios 5.0.1 stuck on white apple logo and itunes not recognized it. i'll always try to press and hold both the home botton and sleep/wake button but nothings happen.

    if that dose not work then you can always put it into DFU mode by connecting to your computer and holding down the home button and sleep/wake button for excatly 10 seconds and then relesing the sleep/wake button and keep holding down the homebutton till iTunes tells you it has detected an iPad in recovery mode then just do a restore

  • HT201401 Cannot activate my phone to restore factory settings, I have tried through Itunes but continually get the message activation server is down.

    I cannot activate my phone to restore factory setting, I have tried through Itunes but receive the message the message that activation server is temporarily unavailable.

    booner2@@@ wrote:
    I cannot reactivate my phone, activation server is down, cannot get a response from you at Apple. Please respond.
    And you're not going to get a response from Apple on this forum.  Again, this is a user-to-user technical support forum.
    To contact APPLE support, go to getsupport.apple.com.

  • HT1430 My ipad mini is frozen in an app and the home button is stuck.  Pressing down on the sleep/wake button does not give me the red slider to turn the ipad off.  Is there any other way I can reset?

    My ipad mini is frozen in an app and the home button is stuck.  Pressing the wake/sleep button does not bring up the red slider to turn the ipad off. Is there any other way I can reset the ipad?  Can I remove the battery? and then put it back in?

    barbarafromnl wrote:
      Can I remove the battery?
    No the battery is non removable.
    Try a Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • Ipad dipped in water and sleep/wake button not working properly?

    My son dipped my ipad 2 in the water bucket for like half a second the ipad,before this ipad was out of battery and was off! i quickly took it out dried all the excess water and even used a blow dryer to dry it,after a quick dry i tried to swtich it on and everything is working okay till now except the wake/sleep button,its not locking the screen or not switching off the ipad. it did turned it on but its not locking the screen or turning off the ipad!
    when i tried reseting it from the general menu in settings it turned off and then the apple logo kept on coming for like 5 seconds and then going away this keeps on happening till i dont keep a hold off the sleep/wake button to switch it on or till the ipad runs out of battery,then if i hold the wake/sleep button to turns it.
    One more problem im facing as soon as the ipad turned.it gives me power off option everytime then iv to cancel it to use my ipad.
    so the main question is my sleep and wake button is turning on my device but not working while its on,what would be the problem and whats the solution?
    p.s. i was tensed about it so i quickly turned it on to check whether its working,i know i shouldnt had turned it on :/
    currently my ipad is off and iv put it under a fan to dry,thinking this might might help but im feeling it wont now its too late:(

    Hello:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    That resets the iPad.  If that does not work, I am afraid it has been damaged by the "water dip." 
    Barry

  • TS4036 my ipad wifi cellular 16 GB 4G switched off inbetween and is not switching on at all. I have tried to restart by using sleep/wake button, but red slider does not appear. I have recharged battery, still no response. what should i do?

    My iPad Wi-Fi cellular 16 GB 4G switched off suddenly, even when the battery was 40% available. It is not switching on again, i have tried restarting by using sleep/wake button, but red slider does not appear. I kept it off like it was overnight, in the morning agin recharged it, but still it is not switching on. it is not responding, except when i connect the charger, it gives a blink noise that recharge has started. I removed the SIM and tried restart it but no response, What should i do to restart it please?

    Seems to be working again, I haven't done anything though. And the "wifi" led on my laptop is off, which should mean that the interface is down.
    This is driving me crazy I don't understand how the all thing works, if anyone has any tips that would be very nice.
    Thanks!

  • My phone goes off in any time of the day and the only way to get it back is through pressing and holding of Home and Sleep button together

    Like I said in the subject line:
    My brand new iPhone 4S/32Gb goes off in any time of the day and the only way to get it back to live is through pressing and holding of the Home and Sleep button together for 5-10 seconds.
    Does anybody have that kind of problem as well?
    Thank you.

    I restored it on I tunes as well did something on the phone. The lastest seems to have helped it but I haven't used it much yet!  Thanks for the help & I'll let you know!

  • Iphone 3gs, i0s6 upgrade, not recognising phone on itunes, stating need to reset to factory setting, but cant access the phone because of upgrade. Can anyone help

    After upgrade asking meto connect to itunes, but it wont recognise the phone and telling me that I need to reset the phone to factory settings, but cannot get passed the upgrade telling me to connect to itunes to be able to reset the phone to factory settings, can anyone help

    Is the phone not working?
    Update Itunes to latest version,
    Put phone in DFU mode and let it restore.
    http://www.iclarified.com/entry/index.php?enid=1034

  • Cannot get my comp reset to factory setting no matter what i try!! Please help!!!!

    I have an elitebook 6930. I bought it offline used and it had some PGP encryption thing on it and was a part of a network...so needless to say i really have no access to anything on it until I get it restored to factory ssettings...so i found online that i had to decrypt the pgp files then it could be removed, well i decryted them and it still cannot be removed...not an option!
    This comps sticker on the bottom say windows 7 pro yet the os on it is old school windows xp!
    I want it back the way it came, windows 7 and everything wiped....now here is the issue...I have no access because i am not the administrator of the network it says. I have tried using a windows 7 recovery disc, it boots fine but then get an error when i try to install it....pressing f11 does absolutely nothing. I have went thru every other option there is and cant get nothing to work. Now it doesnt even load windows at all! I tried doing it in safe mode even and it just locks up....PLEASE HELP!!!! 

    Many business users chose to use the downgrade option to XP until Windows 7 had been out awhile longer ,which may be what happened on your machine. Where I work, most all of the machines still run XP.
    Recovery Disks contain the OS and all drivers/software for a specific model. A plain Windows disk contains just the OS.Not sure which you have, but a true Recovery Disk set will not work on any machine.
    It really sounds like you have a Windows Repair disk which requires a backup image to repair an installation.Could you confirm what exact disk you have?
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • My ipad keeps showing a 'network restricted' message when trying to use my new micro sim, can anyone help?

    I have just changed my mobile provider and obtained a new Vodafone micro sim. I restored all the settings on my ipad and put my new micro sim card in. However, I keep getting an error message telling me that my network is restricted. Has anyone had the same issue and is there a solution?

    The Computer 'area' wouldn't be for accessing your iPad. You would use basic airplay or mirroring to stream content from your IOS device.
    http://support.apple.com/kb/ht4437
    http://support.apple.com/kb/ht5209
    If you are trying to access your iTunes library, from your computer, have you checked the troubleshooting tips?
    http://support.apple.com/kb/ts2972

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