Cannot get mail

iPad 2  has been getting mail fine until a day or 2 ago. I am now getting the Cannot get Mail  The mail server "imap.gmail.com" is not responding. Verify that you have entered the correct account info into Mail settings. Nothing has not changed from when it was working. I finally deleted the gmail account and the exchange account and re-entered the correct data and it still will not work with same message. An email on the Gmail account came in on the exchange inbox but will not show on the gmail inbox to which it was sent with the same error message. My other email account at yousq.net seems to be working OK and uses the gmail server also. Any ideas??

I have almost the identical problem, how did you reset it- I am desperate. Can you email me at [email protected]
Thanks so much

Similar Messages

  • Cannot get maile connection to server failed

    followed the instructions for icloud set up in apple support for ipad and iphone even deleted the account and then set the account up with the correct ID and password.  I do use a different ID  than my apple ID for my icloud account.  I use my me.com email address.  I can get into the cloud on my pc and I can send and recieve email when I log into my icloud account but this fails to work on my ipad and iphone.  Attempts to seen or get email on these devices when on a wifi network end up with the message "cannot get mail connection to server failed"
    lee

    Hi HLSdoc,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iCloud: Troubleshooting iCloud Mail
    http://support.apple.com/kb/ts4002
    Issues sending or receiving mail on iPhone, iPad, or iPod touch
    Best of luck,
    Mario

  • Cannot Get Mail Connection to Server Failed

    Ok, I am not a very good with setting things up but I have the itouch 16GB, I have managed to set up my email and am receiving new ones but I can not connect when I am away from my home, everytime I try to connect I get the following message, *Cannot get mail,The connection to the server "pop3.live.com" failed.* Can anyone help as to what I have done wrong or what I need to do to make this work. Many thanks

    Tina,
    You need a good WiFi connection first. You can get a WiFi signal, tell your touch to connect to the network (which it does) and still not be able to do anything - like check e-mail.
    I've noticed that a lot of free hotspots here in the States make you go through a web page to "log on" to their networks. Even if it is free, you still have to go through this system.
    Next time this happens, open Safari and touch one of your bookmarked pages. Chances are the network log on screen will pop up. Do whatever it asks, and that network will release your log on to begin working.

  • I recently changed my aol password and now I cannot get mail.  When I go to settings, Mail, Contacts, Calendars the accounts portion is grayed out and will not let me open.  How do I fix this problem?

    I recently changed my aol password and right after I changed, I cannot get mail.  I get a a pop up block that says, Cannot Get Mail, the user name or password for AOL is incorrect, settings, OK.  I go to settings as suggested but the account area is grayed out and will not let me open.  Need help on how to fix this problem.  I tried sync with my PC and that did not help either.

    It sounds like you might need to contact Yahoo! if you aren't able to setup your email account as a new account after deleting it. 
    I found some links on the Yahoo! website that might help:
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    http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MOBILE&page=content&id=SLN261 7

  • I can no longer send mail....today I cannot get mail..., I can no longer send mail....today I cannot get mail...a message pops up that says:A copy has been placed in your outbox.Sending the message content to the server failed....any help?

    I can no longer send mail....today I cannot get mail..., I can no longer send mail....today I cannot get mail...a message pops up that says:A copy has been placed in your outbox.Sending the message content to the server failed....any help?

    How long has it been going on? I've had my yahoo mess up and if i wait a bit it resolves itself. Yahoo is doing something with their servers and it messes with your mail if your mail happens to be on one of those servers.

  • I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail  The connection to the server failed.  I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying.

    I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail  The connection to the server failed.  I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this?  -Stu

    Hi StuNYC,
    Welcome to Apple Support Communities.
    It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that  cause an alert like that to appear in when starting the Mail app.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    I hope this helps.
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  • My iphone 5 everytime i go into mail it comes up with - Cannot get Mail - the connection to the server failed- i then have to click ok - I am still receiving mail - it is driving me mad having to click this everytime - anybody else had the same ?

    My iphone 5 everytime i go into mail it comes up with - Cannot get Mail - the connection to the server failed- i then have to click ok - I am still receiving mail - it is driving me mad having to click this everytime - anybody else had the same problem and have found a solution - only stated happening since iPhone was updated .

    Hello there, Badboymbc.
    The following Knowledge Base article provides some steps for troubleshooting mail on your iOS device:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/TS3899
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • TS3899 "cannot get mail" in iphone5 suddenly. been using iphone to check 2 email accounts for months now, one is gmail and not troubled. the other is thunderbird and i get this error message now. no settings have been changed or anything! ideas?

    hey all, I have been getting the "cannot get mail" error message on my iphone5 suddenly.
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    'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
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    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
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  • Cannot Get Mail Sending to Work

    I cannot get Mail to work for sending on my other computer. (The one I keep using because my Canon scanner drivers work there but not on a "modern" system. Boo to Canon for not updating drivers for 10.6.)
    I keep getting these server messages. What's my problem? The port number? What should it be?

    I have a message sitting in the outgoing box. When I try to send it I get:
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  • I have been receiving the message ' Cannot get mail. The connection to the server failed' but I am connected to WIFI

    I have been receiving the message ' Cannot get mail. The connection to the server failed' but I am connected to WIFI.  I have also been receiving  'Cannot send mail, an error occurred while delivering this message.

        Hmm, that's odd JeanEB. The error message referts to the connection to your email server not to cellular data or connection to wi-fi. Go to Settings>Mail, Contacts, Calendars> Select your account and type in your password again. If this doesn't resolve it, delete/re-add the email account.
    AdaS_VZW
    Follow us on Twitter at @VZWSupport 

  • Gmail on iphone was working fine until yesterday when it prompted me with the message cannot get mail user name or password for gmail is incorrect, i have tried deleting the account and re-created a new account, same problem, can anyone help?

    gmail on iphone was working fine until yesterday when it prompted me with the message "cannot get mail user name or password for gmail is incorrect", i have tried deleting the account and re-created a new account, same problem, can anyone help?

    paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday.  Thanks a million, take care. Robert.

  • Cannot get mail error: please help! :/

    Everytime I click on my mail app on my iphone 4, I get the "cannot get mail, connection to the server failed". I have deleted the account before and it fixes it temporarily only to happen again in the future. What is going on?

    Start with these two support articles. Try everything in both. If you still have no success, post back and try to be very specific about steps that you worked through, what happened, etc.
    Unable to send or receive mail
    http://support.apple.com/kb/TS3899
    Setting up and troubleshooting mail.
    http://www.apple.com/support/ipad/assistant/mail/

  • Email error - "cannot get mail"

    Hi,
    Just hoping for a little help!
    We recently had an email account disconnected by our provider in error (we changed from a mobile Internet connection to home ADSL & requested an email retention, which didn't happen!)
    After weeks of dealing with our incompetent provider we have finally got the email address reconnected however I am unable to get it to work on any of our devices (iPhone 4, iPhone 4S, iPad 3, or home laptop). The account is definately active as emails are accessible through the providers website. The email address is an "additional mailbox" to the primary mailbox connected with the adsl.
    The email address worked fine on our devices & laptop prior to the disconnection.
    With the reconnection our provider advised we had to change the email settings to now be a pop3 account and provided the relevant details regarding servers, ports etc.. These details are exactly the same as the primary email address I have set up on all devices and which works perfectly.
    I have tried deleting the account and re-adding, I have rebooted the devices and have double triple checked the settings. Still nothing! I just receive an error message saying "cannot get mail. The username or password for "pop3.xxxx.com" is incorrect."  Though, I know the password is correct as its the same one we use to log in to the mailbox on our providers website and access the email.
    Would anyone have any insight as to why only this particular email address can not be added to the devices "mail app"??  I love the ease of being able to just tap the mail icon and see all my different email accounts. I'd prefer to not have to manually login to our providers website to access mail on one account.
    Any assistance would be greatly appreciated.
    Thanks!
    B

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • Mail.app pops up saying "Cannot get mail" but the emails are downloaded normally....

    mail.app pops up saying "Cannot get mail: The user name or password for "iCloud" is incorrect", that is not true because i can log in on iCloud.com with the same credentials setted in mail.app. But the strange thing is that i can get the email! Let me explain: mail.app download the emails normally but when it check for incoming mail and there are no one, the alert pops up.
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    I've alredy changed the password of my appleID to a new one, but nothing changed.
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    Do you have 2 step verification set for Gmail?
    Gmail – 2 Step Verification
    Gmail – 2 Step Verification (2)
    Gmail – Application Specific Passwords

  • TS3899 Cannot Get Mail The mail server is not responding. Verify that you have entered the correct account info in mail settings. What can I do?

    When I try to access Mail I get the following message "Cannot Get Mail. The mail server is not responding. Verify that you have entered the correct account info in Mail Settings". I have entered the correct account details and even deleted them and re-entered them but to no avail, Help.

    Try deleting the email account and readding it in the "other" tab instead of Yahoo/gmail, etc

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