Cannot get sharp thumbnails for my ecommerce website

i have i think tried everything to get sharp thumbnail pictures for my website but to no avail this is what i do :after working in raw (no sharpening) i then put my picture on a grey background size is 1804x2560 then go to image size put in 72 for res and bicubic sharpener it then takes it down to 541x768 then save for web 32.1k jpeg medium and optimised quality 70-90 then upload to web but still not sharp, when you click on the thumbnail to get a bigger picture its sharp. i have also tried save as and put in quality 9 with no success. i had the website designed for me and you cannot load a seperate thumbnail.
fashion pics taken in raw canon 20d and work in adobe cs3
hope someone can help
cheers
del

thanks Ed for your reply yes the 541x768 is sharp but as soon as i downsize they are not i have tried other computers different pixels and aspect ratios, should of said its a hosted website and i have told them but its up to me to upload the pictures, so in your opinion am i doing everything by the book to produce sharp thumbnails? because i cannot think of what else i can do
regards
del
ps someone did suggest they were over compressed after looking at the site " Hi derek.
Your images are definitely over-compressed. The mistake you're making is saving at quality 50. Save your images at a figure between 75 and 90. I personally wouldn't save anything at a quality less than 100 unless a reduced file size is of dire importance.
but i am saving them at 75-90 still no difference

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