Cannot get sound to go through earphones

plug them in and sound / music is played from phon'es speaker, not earphones.

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other problem
Apple Retail Store - Genius Bar

Similar Messages

  • Cannot get sound to come through my iPad it keeps coming up airplay dock connector and I can't switch it off ?, Cannot get sound to come through my iPad it keeps coming up airplay dock connector and I can't switch it off ?

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    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
    Try the following to rule out a software problem
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other problem
    Apple Retail Store - Genius Bar

  • I cannot get sound through my laptop speakers ever since I used a digital speaker

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    If you do not see a red light, proceed to step 5.
    If the issues persist, contact Apple support for further troubleshooting assistance.
    Learn more
    You can obtain service (if needed) through an Apple-Authorized Service Provider or Apple Retail Store. If you plan to visit an Apple Retail store please make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
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  • I cannot get sound through cable box after connecting apple tv

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  • Cannot get sound through my surround sound tv - only pictures - sound works fine through tv speakers - why is this?

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    If you have connected your TV by HDMI via your receiver and you get sound from your TV but not your receiver then the problem must lie within your receiver or its settings. Check the manual to ensure you have selected the correct settings for it.

  • TS1631 I cannot get sound on downloaded apps?

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    Hello Michelle,
    I would be concerned too if the speaker on my iPhone was not working.  I found an article with some steps to take when you are experiencing issues like this.
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    http://support.apple.com/kb/TS1630
    Thank you for using Apple Support Communities.
    Best,
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  • I cannot get sound on my iPad mini. Any ideas?

    i cannot get sound on my iPad mini. Des anyone know how this can be fixed?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
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    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/ts1630http://support.apple.com/kb/ts1630
    http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
    To solve some sound problems, just follow these simple steps
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  • I cannot get sound to play from the internet when I hook it up to my TV via HDMI.

    Itunes plays but I cannot get sound from the internet to play. Please help!

    How old is your MBP? Some older MBPs don't support audio through HDMI, so you have to run a separate wire.
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  • How do I get sound on Ipad without earphones?

    How do I get sound on Ipad without earphones? Or is it possible to get sound on Ipad without other software?

    The iPad includes an external speaker.

  • I have a Macbook pro that I bought in 2008. I recently installed Maverick. For the first time, I used headphones. Now I cannot get sound without them.

    I have a Macbook Pro that I bought in 2008. A few months ago I installed OS 10.9.1. A couple of days ago I used headphones for the first time ever. Now I cannot get sound without them. Help?

    Hi, lolabev.
    You may find the troubleshooting steps in the article below helpful.
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    http://support.apple.com/kb/ts1574
    Cheers,
    Jason H. 

  • I am running Win 8.1 on bootcamp and cannot get sound from internal speaker

    I am running Win 8.1 on bootcamp and cannot get sound from internal speaker

    Do you have any unknown devices in Device Manager with a yellow triangle and exclamation mark?
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  • I cannot get sound on facetime on my iphone.

    I cannot get sound to work on facetime on my iphone 4,. I can hear but people I talk to can't hear me. Can someone tell me how to get it to work?

    see if this link helps http:///support.apple.com/kb/TS2802

  • I cannot get sound from apple TV. Has anyone had the same experience and what did they do?

    Hi, I recently bought Apple TV 2nd gen. I can, after a while, get access to my library but when I start to play movies I cannot get sound. Has anyone had a similar experience? If so what did you do to overcome the problem?

    Do the movies contain both stereo and 5.1 audio.
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  • I cannot get sound from the web, you tube, etc, however, my speakers are on, my itunes play sound?

    I cannot get sound from the web, you tube, etc, however, my speakers are on and my itunes play sound? What gives?

    Hi,
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    Flash Player Uninstaller.
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    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • I cannot get sound from my computer. mute is turned off and the sound is turned up high.

    I cannot get sounds from my computer. Mute is turned off. And volum is turned up. what can I do?

    Hi,
    Please enable Speakers in Playback devices as follows:
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    5. Click Apply/Ok
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    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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