Cannot get VPN connection working

I set up my company laptop (running Ubuntu Linux) to connect to the company VPN in about 2 minutes, but using the same settings in "Internet Connect" on my iMac G5, it times out, telling me it cannot get a response from the server.
I notice also that in the Ubuntu setup, the group name and IP address are mandatory and over-riding the group name with your own user name is optional. In the OS X VPN setup, the reverse is true - the "account" (which presumably refers the user name) is mandatory and the group name is optional.
So, I'm using the same IP, the same user and group names & passwords. So why does it connect first time on Ubuntu, but time out on the Mac (on the same network)?
I also tried importing the configuration settings from the Ubuntu VPN Client, but got a "file is invalid" error.

Solved the problem. I needed the Cisco VPN client software, which I got from the Sys Admin at the the data centre that hosts my VPN.
Not sure what the built-in OS X VPN settings are supposed to support, but they obviously don't support Cisco!

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    Hi again,
    I set up the router as you noted, then the other preferences also. Still no video with my brother. Here is the error info. I am feeling like this will never work {{sighhhhh}}
    Appreciate any further help again.
    Mo
    Date/Time: 2008-06-20 22:09:55.922 -0700
    OS Version: 10.4.11 (Build 8S2167)
    Report Version: 4
    iChat Connection Log:
    AVChat started with ID 1125167716.
    shohomama3: State change from AVChatNoState to AVChatStateWaiting.
    0x10b96070: State change from AVChatNoState to AVChatStateInvited.
    0x10b96070: State change from AVChatStateInvited to AVChatStateConnecting.
    shohomama3: State change from AVChatStateWaiting to AVChatStateConnecting.
    shohomama3: State change from AVChatStateConnecting to AVChatStateEnded.
    Chat ended with error -8
    0x10b96070: State change from AVChatStateConnecting to AVChatStateEnded.
    Chat ended with error -8
    Video Conference Error Report:
    Video Conference Support Report:
    Video Conference User Report:
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    ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
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    Apple:- Macbook Air [Snow Leopard]
    Did someone help you today? Compliment them with a Kudos!
    Was your question answered today? Mark it as an Accepted Solution! 
      Lenovo Deutsche Community     Lenovo Comunidad en Español 
    Visit my YouTube Channel

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