Cannot install BB desktop software 4.7

every time i try to install 4.7 on my computer, the programme stopped after i select the country.
it gives me information as below:
the wizard was interrupted before Blackberry Desktop Software 4.7 could be completely installed
i can install 4.7 on my friend's computer. i wonder what the problem is.
my system is Windows XP SP3 Simplified Chinese.
is there any particular services of Windows must be open?

do you have enough space on the C:\ disk ?
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Similar Messages

Cannot install BB Desktop Software v7.0 on Windows 7

I downloaded the new Desktop Software v7.0 B44, but cannot install it. When I double click on the file (700_b044_multilanguage.exe) it starts extracting itself, and it stops half way (while unzipping Data1.cab) and a message comes up saying "Zip damaged: file Data1.cab: Bad CRC".
Anyone else has the same problems? Please advise. By the way, I'm using Windows 7, in case that makes any difference. Thanks.

Hi Iveras,
I cannot find a RIM KB but this article from Wikki Errors is worth reading:
How to fix 0x800004005 Error?
Also this article from Microsoft Answers Win 7
Windows 7 SP 1 error: E_FAIL (0x800004005)
This link contains Microsoft site search results I am pursuing:
Microsoft Support Search Results
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
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Unable to install bb desktop Software

I am unable to install the desktop software for my bold 9780.
Tech spec of my pc
using windows 7 professional ver.
32 bit
a screen gram from my pc : Screen grab
please do the needy and assist me!

Hi and Welcome to the Community!
From your screen image, it would appear that the file did not download correctly, or has some other error within it. Did you try again? Where, exactly, are you downloading from?
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Application catalog error - cannot install or request software.

Hi All,
I have installed SCCM 2012 SP1 and configured SCCM APP catalog, i am able to browse the portal from a client machine, the portal shows the application which are deployed but when i send a request for the application and after administrators approval
the the app catalog is not able to download the application and the portal shows
"cannot install or request software error message"same is happening with the application without request policy.
What i have tried :-
1. Adding the App catalog URL to the LOCAL Intranet zone.
2.Reinstallation of Application catalog.
But it shows the same error please help.

thanks for replying,
Seems like it was an MP issue, my MP was not working.
I did the following things :-
1. Remove App Catalog roles.
2. Uninstalled Management Point.
3. Uninstalled IIS.
4. System Restart.
5. Installed IIS.
6. Installed MP.
7. Installed App catalog roles.
Now, it's working.
Thanks,
Pranay.

Installing blackberry desktop software

Hi
when I install blackberry desktop software on my laptop. After unzipping n continuing installation it shows an that reads "blackberry desktop software requires that Microsoft visual c++ 2008 redistributable package is installed".
I am not able to understand it and make necessary changes. Please guide as soon as possible.
Thanking you
mayank

i wish i could help, but I'm having the same issues. Why in the world this happened I don't know, but it started after I told it to upgrade to the next new upgrade. Surely there are people out there that's had this issue and know how to fix it.

System Requirements in Installing Blackberry Desktop Software..

Hi there..
Can anyone tell me the system requirement for installing Blackberry Desktop Software such as RAM, Processors, etc?
I really appreciate your help.. Thanks a lot.
Best regards
Solved!
Go to Solution.

you can find them here - http://uk.blackberry.com/services/desktop/system_requirements.jsp

Error 1402 Installing Blackberry Desktop Software on Windows7

When i try to install blackberry desktop software 6.0.2 on my windows 7 computer i get the following error:
Error 1402.Could not open key:
UKNOWN\Components\ a bunch of numbers and letters\ a bunch of number and letters
Verify that you have sufficient access to that key, or contact your support personnel.
I tried to find the key in regedit to change the permissions and I couldn't find it.
The first time i tried to install it i don't think I right clicked and ran as administrator. I have tried that since then, but I dont know if this old key is still whats stopping it.
I'm not really sure what do next.
Thanks for the help,
Dan
Solved!
Go to Solution.

You can solve this by running regedit and browsing to "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components"
Then look for the first registry key indicated in your error. It would be the first string of numbers before a forward slash(/).
Then right click the key and select permissions.
In the dialogue box that opens make sure that "full control" and "read" are selected for your "User" and "Administrators" accounts and apply the changes (If "Administrators" and "SYSTEM" are not in the list then you will need to "Add" them).
Next click Advanced and enable the checkmark box named "Replace all child object permissions with inheritable permissions from this object", then press "Apply". You might get an error, thats ok.
Click on the Owner tab and select "Administrators" in the listbox, enable the checkmark box called "Replace owner on subcontainers and objects" and press "Apply".
You'll need to repeat bullets 4 and 5 once more and you shouldn't get an error the second time.
Now you need to repeat the process for the second set of numbers which will be located inside the first key when you spin open it's arrow.
Hope this helps. I had the error popup on 2 different keysets. The third time I installed the software I had no errors.
Good Luck,
Hioctane

Cannot instal itunes %desktop%

cannot instal itunes %desktop%

Try the following user tip:
"Could not access network location %PUBLIC%\Desktop\" install errors

Windows Installer Error when I attempt to install BlackBerry Desktop Software XP Pro

When I attempt to install Desktop Manager I get the following error...
Windows ® Installer. V 3.01.4000.1823
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.
Any ideas?

Hi,
Please answer my questions as well as JClarks, OK?
I cannot see that there is a error code associated with it.
this is the base error KB that references the .msi files.
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04995&sliceId=SAL_Pub...
Specify the following
PC, OS (if vista 32 or 64 bit) (specify service packs)
Version of Desktop software installed
Version of USB drivers you installed with the Desktop software
Thanks,
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
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Z30: i cannot install any blackberry software on my pc

Hi,
Since I got my z30 last year, I haven't been able to install the softwares on my system. Now it means i cannot enjoy the benefits of the desktop manager and the blackberry blend.
It keeps saying error message when it is downloading a NET framework software. what can i do? Below is the summary of the log file. Please note i'm not a techie!
[4F28:4870][2015-02-20T04:21:07]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7600: Service Pack 0), path: C:\Users\user\Downloads\Softwares\BlackBerryDesktopSoftware1_1_b29.exe, cmdline: ''
[4F28:4870][2015-02-20T04:21:07]i000: Initializing string variable 'LanguageLCID' to value ''
[4F28:4870][2015-02-20T04:21:07]i000: Initializing numeric variable 'ChkInstallLink' to value '0'
[4F28:4870][2015-02-20T04:21:07]i000: Initializing numeric variable 'ChkInstallBlend' to value '1'
[4F28:4870][2015-02-20T04:21:15]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\user\AppData\Local\Temp\BlackBerry_10_Desktop_Software_20150220042115.log'
[4F28:4870][2015-02-20T04:21:15]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\user\Downloads\Softwares\BlackBerryDesktopSoftware1_1_b29.exe'
[4F28:4870][2015-02-20T04:21:16]i000: Setting string variable 'WixBundleName' to value 'BlackBerry 10 Desktop Software'
[4F28:4870][2015-02-20T04:21:16]i000: Loading prerequisite bootstrapper application because managed host could not be loaded, error: 0x80070490.
[4F28:4870][2015-02-20T04:21:17]i100: Detect begin, 9 packages
[4F28:4870][2015-02-20T04:21:17]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Net Framework Setup\NDP\v4\Full'
[4F28:4870][2015-02-20T04:21:17]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Net Framework Setup\NDP\v4\Full'
[4F28:4870][2015-02-20T04:21:17]i052: Condition 'Netfx4FullVersion AND (NOT VersionNT64 OR Netfx4x64FullVersion)' evaluates to false.
[4F28:4870][2015-02-20T04:21:17]i103: Detected related package: {4F3AD41A-7CFF-4743-9199-27C8EE856222}, scope: PerUser, version: 7.1.0.44, language: 0 operation: MajorUpgrade
[4F28:4870][2015-02-20T04:21:17]i103: Detected related package: {4F3AD41A-7CFF-4743-9199-27C8EE856222}, scope: PerUser, version: 7.1.0.44, language: 0 operation: MajorUpgrade
[4F28:4870][2015-02-20T04:21:17]i103: Detected related package: {4F3AD41A-7CFF-4743-9199-27C8EE856222}, scope: PerUser, version: 7.1.0.44, language: 0 operation: MajorUpgrade
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: Netfx4Full, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: FIXNCM_32, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: FIXNCM_64, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: LINK_REMOVE, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: PKG_DRIVERS, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: PKG_DRIVERS32, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: PKG_COMM, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: PKG_LINK, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i101: Detected package: PKG_BLEND, state: Absent, cached: None
[4F28:4870][2015-02-20T04:21:17]i199: Detect complete, result: 0x0
[4F28:4870][2015-02-20T04:21:20]i200: Plan begin, 9 packages, action: Install
[4F28:4870][2015-02-20T04:21:20]w321: Skipping dependency registration on package with no dependency providers: Netfx4Full
[4F28:4870][2015-02-20T04:21:20]i000: Setting string variable 'WixBundleLog_Netfx4Full' to value 'C:\Users\user\AppData\Local\Temp\BlackBerry_10_Desktop_Software_20150220042115_0_Netfx4Full.log'
[4F28:4870][2015-02-20T04:21:20]i052: Condition 'ChkFixNCM AND NOT VersionNT64' evaluates to false.
[4F28:4870][2015-02-20T04:21:20]w321: Skipping dependency registration on package with no dependency providers: FIXNCM_32
[4F28:4870][2015-02-20T04:21:20]i052: Condition 'ChkFixNCM AND VersionNT64' evaluates to false.
[4F28:4870][2015-02-20T04:21:20]w321: Skipping dependency registration on package with no dependency providers: FIXNCM_64
[4F28:4870][2015-02-20T04:21:20]i052: Condition 'VersionNT64' evaluates to false.
[4F28:4870][2015-02-20T04:21:20]i052: Condition 'NOT VersionNT64' evaluates to true.
[4F28:4870][2015-02-20T04:21:20]i052: Condition 'ChkInstallLink' evaluates to false.
[4F28:4870][2015-02-20T04:21:20]i052: Condition 'ChkInstallBlend' evaluates to true.
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: Netfx4Full, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: FIXNCM_32, state: Absent, default requested: Absent, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: FIXNCM_64, state: Absent, default requested: Absent, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: LINK_REMOVE, state: Absent, default requested: Present, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: PKG_DRIVERS, state: Absent, default requested: Absent, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: PKG_DRIVERS32, state: Absent, default requested: Present, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: PKG_COMM, state: Absent, default requested: Present, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: PKG_LINK, state: Absent, default requested: Absent, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4F28:4870][2015-02-20T04:21:20]i201: Planned package: PKG_BLEND, state: Absent, default requested: Present, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4F28:4870][2015-02-20T04:21:20]i299: Plan complete, result: 0x0
[4F28:4870][2015-02-20T04:21:20]i300: Apply begin
[4E00:4BF8][2015-02-20T04:27:41]w308: Automatic updates could not be paused due to error: 0x80080005. Continuing...
[4E00:4BF8][2015-02-20T04:27:41]i360: Creating a system restore point.
[4E00:4BF8][2015-02-20T04:28:15]i361: Created a system restore point.
[4E00:4BF8][2015-02-20T04:28:15]i000: Caching bundle from: 'C:\Users\user\AppData\Local\Temp\{ddaa6aab-c1ec-45ea-a8f2-a95d10f57295}\.be\BlackBerryDesktopSoftware.exe' to: 'C:\ProgramData\Package Cache\{ddaa6aab-c1ec-45ea-a8f2-a95d10f57295}\BlackBerryDesktopSoftware.exe'
[4E00:4BF8][2015-02-20T04:28:19]i320: Registering bundle dependency provider: {ddaa6aab-c1ec-45ea-a8f2-a95d10f57295}, version: 1.1.0.21
[4F28:3964][2015-02-20T04:28:19]w343: Prompt for source of package: Netfx4Full, payload: Netfx4Full, path: C:\Users\user\Downloads\Softwares\dotNetFx40_Full_x86_x64.exe
[4F28:3964][2015-02-20T04:28:19]i338: Acquiring package: Netfx4Full, payload: Netfx4Full, download from: http://go.microsoft.com/fwlink/?LinkId=164193
[4E00:4BB4][2015-02-20T04:30:41]i305: Verified acquired payload: Netfx4Full at path: C:\ProgramData\Package Cache\.unverified\Netfx4Full, moving to: C:\ProgramData\Package Cache\58DA3D74DB353AAD03588CBB5CEA8234166D8B99\dotNetFx40_Full_x86_x64.exe.
[4E00:4BF8][2015-02-20T04:30:41]i301: Applying execute package: Netfx4Full, action: Install, path: C:\ProgramData\Package Cache\58DA3D74DB353AAD03588CBB5CEA8234166D8B99\dotNetFx40_Full_x86_x64.exe, arguments: '"C:\ProgramData\Package Cache\58DA3D74DB353AAD03588CBB5CEA8234166D8B99\dotNetFx40_Full_x86_x64.exe"'
[4E00:4BF8][2015-02-20T05:03:19]e000: Error 0xc8000222: Process returned error: 0xc8000222
[4E00:4BF8][2015-02-20T05:03:19]e000: Error 0xc8000222: Failed to execute EXE package.
[4F28:4870][2015-02-20T05:03:19]e000: Error 0xc8000222: Failed to configure per-machine EXE package.
[4F28:4870][2015-02-20T05:03:19]i319: Applied execute package: Netfx4Full, result: 0xc8000222, restart: None
[4F28:4870][2015-02-20T05:03:19]e000: Error 0xc8000222: Failed to execute EXE package.
[4E00:4BF8][2015-02-20T05:03:19]i351: Removing cached package: Netfx4Full, from path: C:\ProgramData\Package Cache\58DA3D74DB353AAD03588CBB5CEA8234166D8B99\
[4E00:4BF8][2015-02-20T05:03:19]i330: Removed bundle dependency provider: {ddaa6aab-c1ec-45ea-a8f2-a95d10f57295}
[4E00:4BF8][2015-02-20T05:03:19]i352: Removing cached bundle: {ddaa6aab-c1ec-45ea-a8f2-a95d10f57295}, from path: C:\ProgramData\Package Cache\{ddaa6aab-c1ec-45ea-a8f2-a95d10f57295}\
[4F28:4870][2015-02-20T05:03:19]i399: Apply complete, result: 0xc8000222, restart: None, ba requested restart: No

Read this & follow the instructions to install the MS NET Framework.
http://www.blackberry.com/btsc/KB35829
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Cannot install Palm Desktop - Z22

The Z22 Palm Desktop installtion program hangs up while "removing applications" on a Windows XP Pro SP2 computer. Palm chat was unable to help and there are a lot of questions regarding this issue on the Web but no answers that work. Any help in getting this Z22 Palm Desktop installed is truly appreciated.
Post relates to: Palm Z22

Thanks for your suggestion. The original attempt to install the Z22 Desktop failed in the "removing applications" step and actually removed Palm Desktop from the Add or Remove Programs list. Palm chat had me rename some folders and delete some hive keys but the problem continues. The removal process seems to be the hangup. The program cannot remove the older version of Palm One and it cannot proceed to a point where it can install the new software. I searched for a way to install the new one without attempting to remove the old one but i couldn't find any solution like that.
Thanks again.
Post relates to: Palm Z22

Error 1723 - Long time loyal Blackberry TOUR user - cannot install recent desktop manager

I cannot install the latest desktop manager on Windows 7. I have used this phone for YEARS and also syncd fine. Now I am dead in the water. The latest install package needs TO BE FIXED. Well into the installation I get the following message:
"Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. ActionRepairRimUsbDriverNT.07D232B6_7904_4970_8B22_8F…"
I have resisted the urge to "upgrade" to the popular newer smart phones from other companies, but I will have to leave Blackberry forever if this problem is not fixable (fixed) within the next few days.
Please help.
Mike B

Hi and Welcome to the Community!
Ramgopal wrote:
Check this url..
https://swdownloads.blackberry.com/Downloads/entry.do?code=15CF76466B97264765356FCC56D801D1
Select your Blackberry Model - Your Service Provider.- Verify the Blackberry Desktop Software, which displays and download the latest related to your model.... Those are specifically suitable for your blackberry model... Hope this help..
Actually, not quite...the issue for the OP was the Desktop Software, the link you provided is for Device Software. Indeed, the full portal for Device Software is thus:
http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html
There is only one version of Desktop Software, while there are hundreds of versions of Device Software. The Desktop Software, installed to the PC first, followed by installation to the PC of the specific Device Software, is the best way to ensure proper functionality between the PC and the device. However, as with all technology, there is no 100% guarantee.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Can't uninstall or install RIM Desktop Software

I had the desktop manager on my PC (Vista) and went through the steps outlined in the help areas of this website to uninstall it.   Now that I have deleted the files from my registry I get this error:
Could not open key: HKEY_LOCAL_MACHINE_\Software\Microsoft\CurrentVersion\Uninstall\Blackberry_{EE59E38D-687D-4BBB-89CD-20EA7AEF1EF1E0}. Verify that you have sufficient access to that key, or contact your support personnel.
When I try to re-install it...
Help?

Hi and Welcome to the Forums!
I can't specifically tell what you've tried and not tried, so I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
3) Get a fresh download of the RIM DTM software:
http://na.blackberry.com/eng/services/desktop/
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

I cannot install a Mavericks software program on mac. it asks for administrator password. i never have set up an admin password on computer.

i cannot install recently downloaded Mavericks software on computer. it asks for admin password. i have never set up an admin password and was able to install programs by passing this step. any help isappreciated,

Not having a password means that any casual passer-by can have access to all your personal data, or deleting it.
Resetting or changing a password:
For Lion or later: http://support.apple.com/kb/HT6022
If it's running Mac OS X 10.7 or newer, restart with the Command and R keys held down, open the Terminal, and use the resetpassword command:
https://discussions.apple.com/docs/DOC-4101

Can´t even install BlackBerry Desktop Software

I tried to install it with the CD that came with my phone but th link is kind of dead. I downloaded Desktop Software 6 but the same error keeps coming up:
Error 1935.An error ocurred during the installation of assambly component
{97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}.
HRESULT: 0x80070002.
There is also an error when Microsoft Visual C++ 2008 Redistributed. I installed the 2010 version but didn´t worked.
Can anyone help?

Hi,
I have exactly the same problem and several other users are in the same situation.
I tried many operation without success. My PC is running under Windows 7.
I think that the problem is due to the installation of Microsoft Visual C++ 2008. It's impossible to install this component. When I try to install Microsoft Visual C++ 2008 to part, i get the same message. I downloaded this component from the microsoft website, but unable to install it.
Help will be very appreciate.

Cannot install BB desktop software 4.7

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