Cannot install itunes AND Apple Mobile Device

Ok so there is a BIG problem, 3 weeks ago, itunes was working perfectly, and then i got a problem and i had to delete itunes and i also deleted Apple Mobile Device and bonjour and quicktime, but when i try to reinstall itunes, i can't, it just skips the installation and i tried to download apple mobile device separately but it wont work too, i just want to put music on my ipod touch (PLEASE HELP) Thanks

Do you have Vista or XP? Do you have permissions to install software on your PC? If your logon is not setup as an administrator, you will not be able to install software.
One last question, did you uninstall the software through the control panel or just delete the folders it was it? If you didn't do a proper uninstall, your registry is likely corrupt and you are going to have to do some repairs.

Similar Messages

  • Cannot install itunes AND Apple Mobile Device (BIG PROBLEM)

    Ok so there is a BIG problem, 3 weeks ago, itunes was working perfectly, and then i got a problem and i had to delete itunes and i also deleted Apple Mobile Device and bonjour and quicktime, but when i try to reinstall itunes, i can't, it just skips the installation and i tried to download apple mobile device separately but it wont work too, i just want to put music on my ipod touch (PLEASE HELP) Thanks

    How are you doing the itunes install, BOSS? Are you using Apple Software Update for Windows, or are you downloading and installing itunes from the following location?
    http://support.apple.com/kb/DL927
    If you try installing from the website download link, do you get an error message during the install? If so, what does it say? (Precise text please.)

  • Hello after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again.  I have been unable to uninstall itunes

    Hello- after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again.  Problem is I have been unable to uninstall itunes, can't find the installation files .msi.  I'm using Windows XP. 
    Help!

    Problem is I have been unable to uninstall itunes, can't find the installation files .msi.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I am unable to install itunes - Service apple mobile device failed to start

      I am unable to install itunes - Service apple mobile device failed to start

    Hello M Roddy,
    The following article provides information that can help restart the aforementioned service.
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567
    Cheers,
    Allen

  • Installing itunes error apple mobile device failed to start ensure you have sufficent privleges??

    Have removed all apple components and tried to reinstall itunes
    Getting error message Service "Aplle mobile Device" failed to start. Verify that you have suffiecnet privileges to start sytem sevices???
    I have had no problem with itunes priviously..did a recent update and now it wont work..
    assuming at this point its an itunes software issue??
    anyone else having same problem or solution?

    Hi Hosmer,
    If iTunes cannot start the Apple Mobile Device Service, first try the steps in this article:
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/ts1567
    If the issue persists, I recommend removing and reinstalling iTunes using this specific method:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    You can find the article with these steps and more information here:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Best,
    Jeremy

  • Unable to install Itunes,getting Apple mobile device error

    Itunes wouldn't launch so I tried to reinstall it and I am consistently geting the error message that "Apple Mobile Device failed to start, verify you have sufficient privilages to start sytem services.  I have deleted Itunes, emptied the temp folder, restarted several times and still getting the same error. I am running Windows 7 Home Edition

    Follow the directions of tt2 in https://discussions.apple.com/thread/5822086

  • When Installing iTunes the Apple Mobile Device would not install

    When my computer was about to finish downloading itunes it said that my computer could not install Apple Mobile Device.

    Hi, smitty48823.
    You may find these articles helpful in troubleshooting the error that you are receiving. 
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Regards,
    Jason H. 

  • I cannot intall itunes error apple mobile device did not start

    please help me
    i tried to update itunes and lost it completely
    now after attempting to reinstall i get an error msg "service'apple mobile device failed to start.verify you have sufficient priveledges to start system services.
    so how do i do this ?

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Error when installing itunes "service 'Apple Mobile Device' failed to start."

    I don't know what to do about this error message.  iTunes appears to finish loading, but then won't launch.
    Thanks

    Hi, smitty48823.
    You may find these articles helpful in troubleshooting the error that you are receiving. 
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Regards,
    Jason H. 

  • Cannot install or uninstall Apple Mobile Device Support

    Trying to help a friend whose original problem was she was unable to connect her ipod. When I checked devices I found it was using the microsoft USB driver. I was unable to persuade it to use the apple driver so resorted to uninstall everything as per support instructions and re-install. Had problems uninstalling something (maybe AMDS) as it kept rolling back but after several tries it went from the uninstall list after some kind of complaint about the user not being an administrator (not true).
    Did not work when re-installed so tried uninstall/install again. This time it uninstalled cleanly but then failed on the install. I had a look around and most things seemed to be uninstalled OK but found that AMDS was still installed and registered as a service but had failed to start. I had no way of uninstalling it because it did not appear in the installed programs list. I thought that maybe if I could install it then I could then uninstall it. I read about splitting the install exe into seperate MSIs so did so and ran the AppleMobileDeviceSupport64.msi. This failed and when I subsequently ran it using msiexec I found the error was:
    DIFXAPP: INFO:   Could not open file C:\Windows\System32\DriverStore\FileRepository\netaapl64.inf_amd64_neutral_bf78 5db627c6d127\netaapl64.inf. (Error code 0x3: The system cannot find the path specified.)
    DIFXAPP: ERROR:  PnP Install failed. (Error code 0x3EE: The volume for a file has been externally altered so that the opened file is no longer valid.)
    When I looked in DriverStore I found that the directory netaapl64.inf_amd64_neutral_bf785db627c6d127 didn't exist but there was another netaapl64.inf_amd64_neutral but a different suffix. I thought this might be the problem so saw that pnputil could be used to remove it so did so but it still fails with the same error. At this point I thought I had better stop digging and seek help. Any suggestions other than re-install Windows 7 gratefully received.
    The environment is Windows 7 64 bit and the iTunes version is 64 bit 10.7.0.21.

    Just in case anybody comes across the same problem I thought I would provide an update. Unfortunately everything I tried failed and I finally had to restore the laptop to factory settings.
    I tried manually removing AMDS by removing the service with sc, deleting the files under Program Files (X86)\Common Files\Apple and cleaning up the registry using ccleaner. Tried the install again but it still failed with the same error.
    I then installed iTunes to another 64 bit Windows laptop (this failed claiming it was interrupted (how I love iTunes) but it had loaded AMDS). I then copied the netaapl64... directory from this machine to the failing machine (needing to take ownership and change permissions on the FileRepository directory). I then ran the install again and this time it worked !!! BUT... the AMDS service failed to start! At this point I decided to throw in the towel. It was either that or throw the machine through the window.
    If anybody else ever comes to me with an iTunes problem they will be quite surprised at the reaction of someone they think of as very mild mannered!

  • Whenever i plug in my ipod and try to sync it to itunes, a message pops up " ipod cannot be used because apple mobile device service not started" how do i fix it?

    Whenever i plug my ipod into the computer and try to sync it to itunes, a message pops up that says, "ipod cannot be used because apple mobile device service has not been started," what do i do?

    See here: How to restart the Apple Mobile Device Service (AMDS) on Windows
    B-rock

  • Had error 7 windows error 126 and missing MSVCR80.dill. Went through the steps to uninstall and apple mobile device support will not delete. Now I can't download itunes. Help!!

    Had error 7 windows error 126 and missing MSVCR80.dill. Went through the steps to uninstall and apple mobile device would not uninstall. Now I can"t download itunes. Help!!

    apple mobile device would not uninstall.
    Try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
    Fix problems with programs that can't be installed or uninstalled

  • I recently tried to update my iphone software via itunes but got an error and my iphone has gone to recovery mode and now it doesn't connects to my itunes. i tried everything but can't connect and apple mobile device(recovery mode) driver

    I recently tried to update my iphone software via itunes but got an error and my iphone has gone to recovery mode and now it doesn't connects to my itunes. i tried everything but can't connect and apple mobile device(recovery mode) driver is not installed. Where can i get apple mobile device(recovery mode) driver software? please help

    http://support.apple.com/kb/TS3694#error1

  • HT1926 I'm attempting to reinstall ITunes because of a runtime error (R6034) when I start it. At end of install it says 'Apple Mobile Device' failed to start.  I verified that I have admin privileges.  Can anyone help?

    I'm attempting to reinstall ITunes because of a runtime error (R6034) when I start it. At end of install it says 'Apple Mobile Device' failed to start.  I verified that I have admin privileges.  Can anyone help?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • My Ipad will not connect with Itunes prompt states this Ipad cannot connect because the Apple mobile device service has not started "??s "This Ipad cannot connect

    my Ipad will not connect with Itunes prompt states this Ipad cannot connect because the Apple mobile device service has not started "??s "

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.

Maybe you are looking for