Cannot install iTunes - windows installer problem!

I have spent two days trying to fix the registry and use a clean utility. Nothing works! I see that this is a fairly common issue that has been around for several years, but none of the fixes (including the msi utility that MS has now taken down) works. Some suggested that I just uninstall the windows installer utility, but I'm can see how to do that. I've tried stopping the service, but it doesn't work. I am looking at my new iPhone which is a lovely paperweight.

This did not work for me, but you might want to try. I have both an iPhone and an iPad2. I think that I am going to have to reformat my drive.
https://discussions.apple.com/thread/2151777?start=0&tstart=0
*USE THIS ONLY IF QUICKTIME IS ALREADY INSTALLED*
msiexec.exe /i iTunes.msi /passive /norestart
msiexec.exe /i AppleApplicationSupport.msi /passive /norestart

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Cannot install itunes, windows installer package error

I've been looking around for a solution and I still can't find one that is specifically for my case. I've never had itunes before (well I guess I did but THAT never installed for some reason).
Anyways, I can't install the latest itunes (and I tried itunes 9 as well), it keeps giving me this message:
There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
I tried everything! I uninstalled everything and redid the installation. I did this method with the extract.bat to get the msi files to individualling install from the itunes64setup.exe...the only msi files that don't download and give me that error are the updater and actual itunes msi file.
I'm on a:
Acer Aspire 8930G
Windows Vista Home Premium
Service Pack 2
x64 OS

Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features /highlight ASU and click CHANGE then REPAIR,

Problem Installing iTunes: "Windows Installer"

Help! Everytime I try to install the newest iTunes, I get the following message:
":Windows ® Installer. V 3.01.4000.1823
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group."
I have no idea what this is, or how to fix it.
Dell Windows XP

okay, this looks to be the key piece of information:
Windows ® Installer. V 3.01.4000.1823
that suggests you've got Windows Installer 3.1v1 (or 3.0) on your PC at the moment. try upgrading to Windows Installer 3.1v2. see:
Windows Installer 3.1 v2 (3.1.4000.2435) is available
does an itunes install go through properly with a 3.1v2 in place?

Cannot install iTunes, Windows 7; error 7

I downloaded the last iTunes update and since then, have not been able to open iTunes. I have followed the instructions from the community posts about uninstalling iTunes and all the ancillary programs several times and still cannot open iTunes. Each time I reinstall, I get an error message about the Apple Mobile Device Support and the install stalls. I cannot get past it. If I hit ignore and let the install finish, I end up with error message iTunes not installed correctly, please reinstall Error 7.
I run Windows 7 on a Toshiba Satellite laptop. All of my Windows updates are current.
Please help. I can't back up my iPhone b/c my settings are for backup on computer. I cannot backup on cloud b/c of this. Because I cannot backup, I have updated my software on the phone yet.
In backup/upgrade limbo.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Cannot Install iTunes Windows 8 after Uninstall

I have a Windows 8 machine with all the updates, and a couple months ago iTunes stopped updating. It was running, but it just would not update. I decided to re-install it, and now I get the error below. I have used Revo Uninstaller to remove every little bit of Apple iWare (including Quicktime and Bonjour), registry keys, and traces, but still cannot install it. Please help, I have searched for weeks through the internet and have tried everything I can trying fix this problem.
Error getting file security:
C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69]GetLAstError: 5
Thank you!

August 2nd 2013 and still no response from Apple huh? They aren't going to get any further business from me then... this is ridiculous!!!!!!!

Itunes - windows installer problems

I tried to update from ITunes 11 to 12 and got "Windows Installer Service cannot be accessed". So I removed ALL Apple software from my Windows 7 PC, did various recommended fixes from Microsoft, but still the same. Now I get exactly the same trying to reload ITunes 11! I have had this problem on previous updates, and deleting the various Apple software has always fixed it, but not this time. So very frustrated - anyone know how to fix this please??

Hi Brendan
tried that but didn't help. This is what fixed the problem:
- go into command prompt mode (AKA Dos mode)
- type in sfc /scannow
- let it run.
This solves many Windows problems where files and settings have been lost or corrupted. In fact, Apple should add this to their articles on Windows problems with ITunes installation.
Thanks
Keith

Cannot install itunes 10.6. pop up msg states "There is a problem with this Windows Installer package. A program required for this install to complete could not be run.Contact ur support personnel or package vendor

Cannot install itunes 10.6. pop up msg states "There is a problem with this Windows Installer package. A program required for this install to complete could not be run.Contact ur support personnel or package vendor.Please advise.

Follow Microsoft instructions below on how to take control of the Folder. You may apply this on your C:\Program Files(x86)\iTunes
You may take the ownership of the folder and then use the steps to grant permission to everyone–
Locate the file or folder on which you want to take ownership in windows explorer
Right click on file or folder and select “Properties” from Context Menu
Click on Security tab
Click on “Advance”
Now click on Owner tab in Advance Security Settings for User windows
Click on Edit Button and select user from given Change Owner to list if user or group is not in given list then, click on other users or groups. Enter name of user/group and click ok.
Now select User/group and click apply and ok. (Check “Replace owner on sub containers and objects” if you have files and folder within selected folder)
Click ok when Windows Security Prompt is displayed
Now Owner name must have changed.
Now click Ok to exist from Properties windows
Once you have taken the ownership of file or folder
Grant Permissions to everyone-
Go to C: and then click right click on folder and chooseproperties.
Then go to security tab and click Edit then clickAdd => Advanced.
If you click on advanced now click on Find Now and chooseeveryone and click Ok.
Then again click Ok and now click onAllow => Full control => Ok.

I cannot install iTunes 10.5. Problem is that there are rest of installations. I uninstalled all iTunes, Quicktime, Bonjour, Apples components, but problem goes on. I run WIN XP SP 3 32 BITS. I accept ideas to solve, thanks.

I cannot install iTunes 10.5. Problem is that there are rest of installations. I uninstalled all iTunes, Quicktime, Bonjour, Apples components, but problem goes on. I run WIN XP SP 3 32 BITS. I accept ideas to solve, thanks.

A bit of repetition, mainly for the benefit of anyone else with the same issue. In your case the "for older video cards" version might be worth a try.
When cleaning folders you need to check both the Program Files and Program Files (x86) folders, which you may well have done but didn't mention in the detail above.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Mobile Device Support won't install normally.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

TS3212 I cannot install iTunes 10.6.3 on Windows 7 (64 bit). I redceive the following message - "The installation package could not be opened..." Tried opening in safe mode - no luck. Anybody have a solution?

I cannot install iTunes 10.6.3 on Windows7 (64 bit). I keep getting the following message: "The installation package could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows installer program." Anybody have a solution?

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Cannot install itunes 11.1.3 to my windows vista home premium 32-bit. After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again

Cannot install itunes 11.1.3 to my windows vista home premium 32-bit. After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again and keep getting the same message. Please help !

See Troubleshooting issues with iTunes for Windows updates.
For downloading issues see the further information area and use a different browser and/or the direct links.
tt2

Cannot install iTunes because of Windows Installer Package

Cannot install iTunes on Windows 7 because of Windows Installer package is missing.

Okay. Even though you're getting a different error message, try the procedure from the following user tip:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems

I cannot install iTunes 10.2 64 bit on Windows 7 Home Premium

I'm able to download the iTunes 10.2 64 bit program without any issue. However, when I try to intall the program Windows installer issues error message: "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package”.
I have tried to open 'itunes64bit.exe' as the Administrator but this still doesn't work!
I’ve scanned a Microsoft forum for iTunes download/installation problems. Most answers on the forum refer to a system32 error appearing when they attempt to install itunes64bit.exe on Vista or Windows 7.
One member had a solution whereby they downloaded a program from Orca to increase Windows Installer’s capability and another to help install iTunes.
The problem is that Windows Installer will not install these downloaded programs either!
I’ve followed tech advice to change the Windows Installer setting from ‘Service Status’ stopped to ‘Service Status’ started and applied/ok’d changes. However, as soon as I try to install a non-windows program it automatically defaults to the ‘stopped’ setting and issues the error message about not being able to verify the package being installed.
I followed the steps to unregister and reregister Windows Installer too, also to no avail.
You’re probably thinking this sounds like an administrator issue. However, I’m the only user and Windows 7 is registered to me – which should make me the only administrator.

Hi Lee,
"You’re probably thinking this sounds like an administrator issue. However, I’m the only user and Windows 7 is registered to me – which should make me the only administrator."
You are correct but to a point. I thought so too, however, like you, I am "second in command"...under myself.
I was in the same situation and tried others' successful workarounds. Nope. Actually, an ongoing frustration for a few months to no avail...until I came across this link, http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/ this-installation-package-could-not-be-opened/40c3cf33-b155-4dc7-b21e-ca5acce105 f3. It shows you how to access the Administrator login, literally. It worked for me.
This is from a Microsoft support page (SJ has probably been alerted, so I don't have much time, LOL). I did not want to hit that "final" option and reinstall Win 7. The first time was trying enough and I was about to give in.
" I’ve scanned a Microsoft forum for iTunes download/installation problems. Most answers on the forum refer to a system32 error appearing when they attempt to install itunes64bit.exe on Vista or Windows 7."
I was opposite on this one. What led me to think it wasn't the above was seeing this user " ` " , also known as Accent grave. The Users first file is labeled " ` " and has a little gold lock on it. When I scanned Task Manager, under Processes Tab, the User Name column showed " ` " attached to certain processes. I knew it was me, but did not realize it was the Alpha me
I cannot say if the system automatically did this or I or Alpha (I'm blaming Alpha). If there is a way to change this I do not know, and if I should. Either way, I will do some more research and pray another personality isn't isn't lurking about
Hope this helps you.
Ss

Cannot install iTunes on windows 7 64bit

Okay, I like so many cannot install iTunes on Windows 7 64bit.
Now Orginally I got a message saying something to the effect of:
There was a problem with the install you do not have permission for something...
Through some investigating my iTunes was being installed and removing all my permissions to view and/or modify files within that folder. Even if I was logged in as admin and installed as admin all the permissions would simply block me out.
This kind of had a familar feeling as in the last few versions of iTunes I had to run as admin just to open it (this is really annoying by the way)
So I searched the net and many people were saying to uninstall everything "Apple" and try again. So I did that. Now I have this new message:
there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
And again I scoured the internet for a way to fix this. I apparently am supposed to goto Control Pannel/Programs and Features and select Apple Software Update and select repair. The problem is that no longer exists in my programs list since I removed it in the earlier step. iTunes still refuses to install spitting out the same error forever. I tried the Microsoft "fix it" tool which is supposed to remove the Apple Software Update incomplete uninstall (which is apparently the whole problem) but it doesn't show up in the list for "fixing".
I am at a loss. Why doesn't Apple fix this. I cannot update my iPhone to the latest software in fear I may need to restore it. With no iTunes that is impossible. I cannot change any of my music or do anything until this is resolved. If/when iPhone 5 comes out I cannot get it either unless this issue is taken care of somhow.
I searched for an installer for just the Apple Software Update program But it seems to not exist as a standalone thing (it would be useful if it were though). If it were perhaps I could install it again and then successfully remove/repair it and iTunes might install finally.
Now I have had previous versions of iTunes working perfectly fine. I do not recall which version I was using before I tried to update and fell into this abyss however.

Yes b noir. I've tried running just "iTunes64.msi" from the command-line and while it didn't produce the same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vender." it produced a different error in bold-type "iTunes Installer Completed" then "The installer encountered errors before iTunes could be configured...Errors occurred during installation. Your system has not been modified...Please run the installer again, or click Finish to exit". However, I discovered a wealth of options from the Windows Installer to try after typing "iTunes64.msi passive"...So I'll experiment some more when I have time.
P.S. I'm becoming more convinced that Apple is putting new software out there to get it debugged which was a trick that MicroSoft always seemed to do:-)
=============================
Windows ® Installer. V 5.0.7601.17514
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
    </package | /i> <Product.msi>
        Installs or configures a product
    /a <Product.msi>
        Administrative install - Installs a product on the network
    /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
        Advertises a product - m to all users, u to current user
    </uninstall | /x> <Product.msi | ProductCode>
        Uninstalls the product
Display Options
    /quiet
        Quiet mode, no user interaction
    /passive
        Unattended mode - progress bar only
    /q[n|b|r|f]
        Sets user interface level
        n - No UI
        b - Basic UI
        r - Reduced UI
        f - Full UI (default)
    /help
        Help information
Restart Options
    /norestart
        Do not restart after the installation is complete
    /promptrestart
        Prompts the user for restart if necessary
    /forcerestart
        Always restart the computer after installation
Logging Options
    /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
        i - Status messages
        w - Nonfatal warnings
        e - All error messages
        a - Start up of actions
        r - Action-specific records
        u - User requests
        c - Initial UI parameters
        m - Out-of-memory or fatal exit information
        o - Out-of-disk-space messages
        p - Terminal properties
        v - Verbose output
        x - Extra debugging information
        + - Append to existing log file
        ! - Flush each line to the log
        * - Log all information, except for v and x options
    /log <LogFile>
        Equivalent of /l* <LogFile>
Update Options
    /update <Update1.msp>[;Update2.msp]
        Applies update(s)
    /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
        Remove update(s) for a product
Repair Options
    /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
        Repairs a product
        p - only if file is missing
        o - if file is missing or an older version is installed (default)
        e - if file is missing or an equal or older version is installed
        d - if file is missing or a different version is installed
        c - if file is missing or checksum does not match the calculated value
        a - forces all files to be reinstalled
        u - all required user-specific registry entries (default)
        m - all required computer-specific registry entries (default)
        s - all existing shortcuts (default)
        v - runs from source and recaches local package
Setting Public Properties
    [PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Indepe
=================================

Cannot install itunes Keep getting this message:An error occured during the installation of assembly 'Microsoft .VC80.CRT .type="win32" ,version="8.0.50727.6195".publicKeyToken="1fc8b3b9a1e18e3b".processorArchitectu re="x86"'. Please refer to Help and sup

Cannot install itunes Keep getting this message:An error occured during the installation of assembly 'Microsoft .VC80.CRT .type="win32" ,version="8.0.50727.6195".publicKeyToken="1fc8b3b9a1e18e3b".processorArchitectu re="x86"'. Please refer to Help and sup

These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)

Cannot install iTunes on my Win7Pro PC for several months after a long time w/o problems. Uninstalled iTunes Bonjour with no improvement. Help?

Since October 2011 I cannot update iTunes when I receive an Apple UD notice (Win7Pro PC). I have also lost communication with my iPod Touch. In all cases I have attempted to download the latest version of iTunes. Yeasterday I uninstalled iTunes & Bonjour. I still cannot install iTunes. What can be done to allow iTunes to install?

If you want to do complete reinstall, please follow following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

Cannot install iTunes - windows installer problem!

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