Cannot Install Java JDK on Windows 7 Home Premium

Hello all, I'm sorry if this is the wrong place to post this question. I have an issue trying to install ANY JDK on Windows 7 Home Premium. When I run the install it throws an Error: 1722. I've tried looking around on Google but haven't found much. Has anyone else has this error?

I tried to install the windows7 64-bit jdk on my windows7 64-bit computer with 2 browsers, chrome and firefox. There was no difference between browsers. Then, I repeatedly installed and uninstalled many, many times, trying to figure out what was wrong.
After an easy install, I click on the jdk program to try to use it, and I get a pop-up saying something like, you have already installed this, do you want to install it again? That is all I get from the installed jdk program, there is nothing else the program will do, only give me that pop-up.
I then read and studied all the online info from all the java websites. Their website info does not mention this problem. Then I did all the you tube videos that deal with this problem. After watching a you tube video, I clicked start, and typed in cmd, and then typed javac; the message I am given is that javac is not recognized as a command.
Then, I tried to contact the java/oracle company many different ways, with chat and email, and got NO response; they are not addressing or responding to this situation in any way.
Last night, I contacted my computer company, and after speaking with them, they are saying they will go into my computer and make the necessary software changes to the windows 7 so that the java jdk will be properly working. Sounds great, but - they want to charge me a lot of $$MONEY. I got two price quotes, $80 and $89. It is not free, which is frustrating. The java download is free, but I do I have to pay to get it properly installed on my computer? Can anyone provide wise advise? Is there any way I can get it properly installed for free?
Also, someone mentioned that maybe my Norton Antivirus is preventing the proper jdk install, but I doubt it, since the norton antivirus has never before given me any problem.
Please help. Thanks!

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