Cannot install new software - adobe acrobat 9 pro

Hi
I have just upgraded my system software to Snow Leopard Mac OS X 10.6.3 so that I could install new software - Adobe CS5 Design Premium.
System upgarde went perfectly, installation of all other software in CS5 went perfectly and now all I need to do is install Adobe Acrobat 9 Pro. I drag the folder from the CD into my Applications folder but it does not complete the process of copying it and comes up with the folowing error message:
'The Finder can't complete the operation because some data in Adobe Acrobat Pro can't be read or written (Error code -36)'
Prior to this installation attempt I removed Acrobat 8 as instructions that came with 9 indicated that I needed to do this. The only other info that may be relevant is that this software is an upgrade pack from Adobe CS2, though I did not have CS2 on this particluar computer. It was on a different computer.
regards
Lorna

To download Acrobat 9 Professional :
Go to the web page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro&loc=en
Login with your Adobe ID and Password. Now instead of clicking on the download button copy and paste the following link on the address bar and hit enter :http://trials2.adobe.com/Applications/Acrobat/APRO/9/trials/AcroPro90_ efg.exe
This is the direct download link for Acrobat 9.
Note : This link would only work from the downloads page of Acrobat 10.

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To download Acrobat 9 Professional :
Go to the web page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro&loc=en
Login with your Adobe ID and Password. Now instead of clicking on the download button copy and paste the following link on the address bar and hit enter :http://trials2.adobe.com/Applications/Acrobat/APRO/9/trials/AcroPro90_ efg.exe
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******BUG******
Concise problem statement: Dropbox will not start due to Adobe Acrobat XI Pro. I have to enable sharing of the temp folder everytime I start Windows. It is very annoying. Please read below:
Hi Preston,
Thank you for contacting Dropbox support!
We've identified that a version of the Adobe application apparently modifies the permissions of the Temp directory. This directory is used by several applications, including Dropbox, to start up, install, and uninstall. You can read more about this here:
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https://www.dropbox.com/s/jrqdf4gnqrgojdy/Screenshot%202014-02-03%2010.29.03.png
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https://www.dropbox.com/s/w0y7caz0i91g3q7/Screenshot%202014-02-03%2014.08.57.png
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update to the latest version of acrobat xi pro. if that still causes this issue, report your bug, Adobe - Feature Request/Bug Report Form

I installed my old Adobe Acrobat 7 pro on my win 7 computer but couldn't activate...the CS deleted it and gave me a new linke to install which wouldn't work. They lost all my work. CS sucks.

I had on old copy of Adobe Acrobat Pro 7 which I purchased full price. I needed it to fill in my mothers inheritance tax. I could not activate it so was in the trial period. I contacted Customer support to be allowed to activate it. They asked no questions on which OS I was on and send me a link. The link downloaded the program, but upon install found I had a later version. I resumed the call with customer support (30 minute hold) and told them the issue. They woman (indian) told me to uninstall my old Acrobrat pro and install the program she had sent me. I did that, error messages. She (without notice) had put me on another 30 minute hold. I could no longer install my old version (which they would not let me activate) or the "newer" version because of error codes. I tried the new ID number and the old ID number with my disc. Both were invalid. I called in on a home line as the assistant on the cell line was on permanent hold. He explained they no longer supported that version and it would not work with Windows 7 (funny it worked before I called them, but could not be activated...so I was 23 days into a 30 day trial period). Finally the cell girl came back on and lied to me saying I said the software would not work. All I needed was an activation code, I understood not all features would work, but I had tested what I needed and that worked fine. She argued that it could not install on Windows 7 (false as I had already done it). She hung up. The guy on my land line came back with the same lines, but understood CS had worsened my situation. He had no solution for 30 minutes...until he offered the free trial version of version 11. I have an xp computer (old) I could have used, they just invalidated the serial and activation numbers. They wanted me to buy the new version. I don't need that. I lost half my data. Their CS (indian) sucks to the max.
Christopher D Fox, MD
MIT Class of 1982@

Since the bookmarks are gone, I no longer have the link to the page for AA7 files that get around the activation issue of the AA7 activation server being gone. In any case, AA7 is not compatible with Win7. You can create workarounds, but both the print driver and AcroTray will not work. You can install another PS driver (even some from Adobe available), change the name to Adobe PDF, and set the port to FILE. Assuming you can find the AA7 link that was part of the old CS and can install it, you will have to run this work around. To use it, you print to the Adobe PDF printer you have created (or even PDF Maker (though not compatible with OFFICE after 2003 as I recall). You then open the file in Distiller to create a PDF. This latter step is what AcroTray normally takes care of, but it does not work in Win7.
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Hi DorioleV
What is the error you're getting ?

Finder will not open and cannot install new software

Please help:- Finder does not open when clicked from the dock - instead the desktop icons disappear and reappear. If I try to install a downloaded piece of software (e.i. Firefox or Chrome or Silverlight) the same thing happens and the software install simply disappears.
When I do Verify Disk - it's okay.
Checking Disk Permissions reveals a number of 'issues' each of which claims to have bene 'modified and will not be repaired' such as -
Warning SUID file "usr/bin/at"
Warning SUID file "usr/bin/atq"
Warning SUID file "usr/bin/atrm"
Warning SUID file "usr/bin/login"
Warning SUID file "usr/libexec/authopen"
Warning SUID file "usr/bin/newgrp"
Warning SUID file "System/ry/CoreServices/RemoteManagement/ARDAgent"
Warning SUID file "usr/libexec/security_authrampoline"
Plus others ...
Reparing Disk permissions has no effect.
This started happening last week and seams to be getting worse - after reboot the problem continues.......

Guys, thanks for the support and ideas:-
Moving the /com.apple.finder.plist to the desktop and restarting clearly made a difference. I then deleted the plist folder on my desktop, however, the problem has slowly returned.
I did steps 1 & 2 suggested by Linc Davis above and;
Step 1 - there was no evidence of the errors but with limited test capability as 'my downloads' folder was empty - so I was unable to attempt an install. The machine however did seam to run quicker and Folder opened just fine when asked.
Step 2 - slower in Safe Mode and right-click failed to operate but Finder opened correctly each time.
After re-start and connecting again my external stuff (HP Printer, TimeMachine HD, Duronic USB hub, HK Speakers - they've been attached from day 1) the problem is completely back as before the deletion of the /com.apple.finder.plist The desktop goes 'off' (desktop icons disappear) and 'on' (they reappear) without an install being achieved or 'allowed'.
Verify Disk is okay. Disk permissions produce the same result as first posted above. Repair Disk Permissions has same result as before.
Here's the latest console items since the restart following Step 2 above:-
21/02/2015 18:27:05.107 Finder[544]: objc[544]: Class SynoSIMBLPlugin is implemented in both /Library/ScriptingAdditions/SynoSIMBL.osax/Contents/MacOS/SynoSIMBL and /Library/ScriptingAdditions/SynoCxtMenuSIMBL.osax/Contents/MacOS/SynoCxtMenuSIM BL. One of the two will be used. Which one is undefined.
21/02/2015 18:27:05.110 Finder[544]: [configureWithNodes]
21/02/2015 18:27:05.111 Finder[544]: oldMethod is nil.
21/02/2015 18:27:05.111 Finder[544]: Lion: [configureWithNodes]
21/02/2015 18:27:05.111 Finder[544]: oldMethod is nil.
21/02/2015 18:27:05.111 Finder[544]: Mavericks: [configureFromMenuNeedsUpdate]
21/02/2015 18:27:05.111 Finder[544]: [addViewSpecificStuffToMenu]
21/02/2015 18:27:05.111 Finder[544]: oldMethod is nil.
21/02/2015 18:27:05.111 Finder[544]: Mavericks: [addViewSpecificStuffToMenu]
21/02/2015 18:27:05.111 Finder[544]: [handleContextMenuCommon]
21/02/2015 18:27:05.112 Finder[544]: oldMethod is nil.
21/02/2015 18:27:05.112 Finder[544]: Lion: [handleContextMenuCommon]
21/02/2015 18:27:05.112 Finder[544]: oldMethod is nil.
21/02/2015 18:27:05.112 Finder[544]: Mavericks: [handleContextMenuCommon]
21/02/2015 18:27:05.113 Finder[544]: objc[544]: Class SynoMacIconOverlay is implemented in both /Users/Hancockfamilymac/.CloudStation/app/icon-overlay/4/SynoMacIconOverlay.bun dle/Contents/MacOS/SynoMacIconOverlay and /Library/Application Support/Synology/SynoMacIconOverlay.bundle/Contents/MacOS/SynoMacIconOverlay. One of the two will be used. Which one is undefined.
21/02/2015 18:27:05.114 Finder[544]: objc[544]: Class SynoCloudContextMenuUtils is implemented in both /Users/Hancockfamilymac/.CloudStation/app/icon-overlay/4/SynoMacIconOverlay.bun dle/Contents/MacOS/SynoMacIconOverlay and /Library/Application Support/Synology/SynoMacIconOverlay.bundle/Contents/MacOS/SynoMacIconOverlay. One of the two will be used. Which one is undefined.
21/02/2015 18:27:05.114 Finder[544]: configureWithNodes:old method lost
21/02/2015 18:27:05.114 Finder[544]: configureWithNodes:windowController:container:: old method lost
21/02/2015 18:27:05.115 Finder[544]: addViewSpecificStuffToMenu:browserViewController:context:: old method lost
21/02/2015 18:27:05.115 Finder[544]: handleContextMenuCommon:nodes:event:view:browserController:addPlugIns:: old method lost
21/02/2015 18:27:05.115 Finder[544]: handleContextMenuCommon:nodes:event:view:windowController:addPlugIns: old method lost
21/02/2015 18:27:05.117 sandboxd[170]: ([26]) appleeventsd(26) deny file-read-data /Library/Preferences/com.apple.security-common.plist
21/02/2015 18:27:05.123 sandboxd[170]: ([26]) appleeventsd(26) deny file-read-metadata /Library
21/02/2015 18:27:05.128 sandboxd[170]: ([26]) appleeventsd(26) deny file-read-metadata /Library
21/02/2015 18:27:05.133 sandboxd[170]: ([26]) appleeventsd(26) deny file-read-metadata /Library
21/02/2015 18:27:05.138 sandboxd[170]: ([26]) appleeventsd(26) deny file-read-metadata /Library
21/02/2015 18:27:05.144 sandboxd[170]: ([26]) appleeventsd(26) deny file-read-metadata /Library
21/02/2015 18:27:05.148 sandboxd[170]: ([26]) appleeventsd(26) deny file-read-metadata /Library
21/02/2015 18:27:05.210 garcon[548]: Initialized badges.
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21/02/2015 18:27:05.211 garcon[548]: Connected to Dropbox on 'com.getdropbox.dropbox.garcon.cafe_501'.
21/02/2015 18:27:05.212 garcon[548]: Invalidating watch set.
21/02/2015 18:27:05.217 garcon[548]: Watch set is now: {(
file:///Users/Hancockfamilymac/Dropbox/
21/02/2015 18:27:06.818 Finder[544]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
21/02/2015 18:27:25.254 com.apple.kextcache[428]: kext file:///System/Library/Extensions/JMicronATA.kext/ is in hash exception list, allowing to load
21/02/2015 18:27:44.051 com.apple.kextcache[428]: Created prelinked kernel copy "/System/Library/PrelinkedKernels/prelinkedkernel"
21/02/2015 18:27:44.051 com.apple.kextcache[428]: Created prelinked kernel "/System/Library/Caches/com.apple.kext.caches/Startup/kernelcache"
21/02/2015 18:27:44.051 com.apple.kextcache[428]: Created prelinked kernel using "/System/Library/Kernels/kernel"
21/02/2015 18:35:06.869 login[556]: USER_PROCESS: 556 ttys000
21/02/2015 18:35:10.520 login[556]: DEAD_PROCESS: 556 ttys000
21/02/2015 18:35:27.284 Console[561]: Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable
After years of suffering MS Windows gremlins I came to Mac on the advice of my brother but 18 months-in I find my Mac is acting as old Windows PC's did? I think I'll bite the bullet and wipe and re-install my software. Time machine should keep me right and I've backed-up my Downloads/docs/music/ to a second external. iCloud holds my mail/calendar etc - so, that should be enough - yes????? I appreciate all your help but do not want to waste people's time.

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attach a screenshot of the error message, http://forums.adobe.com/message/4209263#4209263

Cannot create pdfs using Adobe Acrobat 9 Pro Extended today like I have for years. Any suggestions/

?

That did the trick. I went through this process when I upgraded, but
overwriting the old driver must have glitched somewhere. I hope all my
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Cannot install new software - adobe acrobat 9 pro

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