Cannot install Photoshop Elements 10. [was:Question]

I bought and installed Photoshop Elements 10 and about a year later my computer crashed. I bought a new computer but now I can not install Elements 10. Why not?

Hi jhenriksen
Are you getting any kind of error message.
Please also provide your system information.
Regards,
Sumit Singh

Similar Messages

Cannot install Photoshop Elements 10.

Cannot install Photoshop Elements 10.
I had the trial of Photoshop Elements 10, but uninstalled it a few days before trying this install.
I’m trying to install Photoshop Elements 10 but when I run setup it wants to uninstall it first and it fails to do that, stopping with “Error 1402 – Could not open key”. It then rolls back the install and ends. I purchased the boxed bundled version of Photoshop Elements 10 and Premiere Elements 10. How can I get it to install without trying to uninstall first, as it is not really installed anymore?

I have Windows Pro 64-bit.
I have gotten past the problem of it wanting to uninstall first. The install proceeds as it should until it is almost done then I get an error and it rolls back. The error is:
Error 1402 could not open key. UNKNOWN\components\da42bc89bf25f5bd0af18c3b9b1a1ee8\9fa945eeaaf84854382bce1fcbd91cff

Cannot install Photoshop Elements 8.0

Cannot install Photoshop Elements 8.0. The installation starts up well but then hangs from time to time telling "cannot read such or such file"

It seems to be permission problem but before making any conclusion please confirm the following information.
1. OS name and version
2. User type logged in with i.e. normal user or admin
3. Exact Error Message, Sceenshot of the problem would be great.
4. The complete path of the file which it denied access

I cannot install Photoshop Elements 2.0 on the iMac I got last year. I have been using the PSElements on my PC OK. What should I do besides getting the latest PSElements?

I cannot install Photoshop Elements 2.0 on the iMac I got last year. I have been using the PSElements on my PC OK. What should I do besides getting the latest PSElements?

I think PE 2 only worked as far OS 10.3 Panther. There is no alternative but to get the version that works on your 10.7 Lion Machine, which I think is PE 6 or higher.

I cannot install Photoshop Elements 11

I have Photoshop Elements 9 and have no problem with that. I needed to upgarde because I have bought a Nikon D600 and need to support RAW files. I keep getting error messages as follows:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 17 error(s), 1 warning(s)
----------- Payload: {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C} Adobe Photoshop Elements 11 11.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Fonts/BickhamScriptPro-Regular.otf" Error 0(Seq 1754)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1754)
ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 11/Adobe Photoshop Elements 11"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed
ERROR: DW050: - Adobe Photoshop Elements 11: Failed due to Language Pack installation failure
I have tried deleting all previous Photoshop file and also trashing the Adobe file in Library/Application Support, both as suggest elsewhere but with no joy. Can anyone help?

Nothing here works. During the course of this I have had to reinstall the OS and this did not help either! I am thinking about asking for my money back and finding another way of editing my RAW files!.
Regards
Peter
Date: Sat, 20 Jul 2013 05:36:51 -0700
From: [email protected]
To: [email protected]
Subject: I cannot install Photoshop Elements 11
    Re: I cannot install Photoshop Elements 11
    created by Ned Murphy in Downloading, Installing, Setting Up - View the full discussion
See the following:
Exit Code: 6, Exit Code: 7 Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
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Cannot install Photoshop Elements 10 32-bit sources on 64-bit system

I was able to successfully install Photoshop Elements 10 on a Windows 7 Pro 64-bit system (new laptop) using the sources I had downloaded previously for a Windows 7 32-bit system (old laptop). However I was unable to to do the same for Photoshop Premier Elements. It suggested I needed a 64-bit version of the sources.
Questions:
- Where can I get the sources for the 64-bit version of Photoshop Elements 10?
- Can I download the above without purchasing the software all over again?
Thank you.

Download the free trial from the following link - it's the same as the full product.
Then enter your serial number to make it permanent.
http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements&loc=en_us

Cannot install photoshop elements on XP

when I launch the autoexec of photoshop elements, i got the initial screen with the possibile options. When clicking on the "install photoshop elements", nothing happen but a window open of Window installer that provides explanation about all the parameters to set in order to use the install command. There is then an "ok" at the bottom. When you click you close the window and everything goes standstill.
Does someone can help or explain what happens?
Note I have tried to use all the setup.exe that exist in the file but without results

Perhaps you can post a screenshot of the error you are referring too? Also if you can please try opening the setup.exe file directly from the Photoshop Elements folder. You can do this by completing the following steps:
1. Go to Computer and right click on your DVD drive.
2. Open the Adobe Photoshop Elements 10 folder
3. Open the Setup application
This should allow you to launch the setup application manually if the autoplay is not working for some reason.

Cannot download recently purchased Photoshop Elements 12 [was:question]

i canot download the photoshop 12 I just purchased. I also have photoshop 9 elements on computer.should i have bought photoshop 12 elements?

if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
and activate with your serial number.
if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com) which results in an error page being displayed after clicking a link on prodesigntools.com

Cannot install Photoshop Element 9

I have a disk and valid serial number for photoshop element 9 however I receive this error message when trying to install it.
I have a Mac OS.
Please help! Thanks
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 18 error(s), 31 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Updating driver data failed. Driver entry was notadded. ARP estimated size 234552KB
ERROR: The following payload errors were found during install:
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - Elements Camera Raw: Install failed
ERROR: - Elements 9 Organizer: Failed due to Language Pack installation failure
ERROR: - Camera Profiles Installer: Install failed
ERROR: - Adobe Player for Embedding: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Adobe Utilities CS5: Install failed
ERROR: - Elements 9 Organizer_AdobeElements9Organizer_en_US: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - Elements Inspiration Browser: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Adobe Photoshop Elements 9_LangPacken_US: Install failed
ERROR: - Adobe Photoshop Elements 9: Failed due to Language Pack installation failure

in logs I don't have anything that matches that exact path?
I have a doc called PDapp.log and flashplayerinstall.log (both below)
Library/Application Support/Adobe/OOBE/PDApp/LWA
Tue Mar 8 13:04:19 2011 [INFO] PIM - Updater Inventory location:/Users/user/Applications/Adobe/OOBE/PDApp/DWA/resources/libraries/UpdaterInvento ry.framework/UpdaterInventory
Tue Mar 8 13:04:19 2011 [INFO] PIM - Processing ... _pimCreateOrUpdateAAMInventory
Tue Mar 8 13:04:19 2011 [INFO] PIM - Inventory Already present on the machine...
Tue Mar 8 13:04:19 2011 [WARN] PIM - Sync - Grwl not installed on the machine installing grwl ...
Tue Mar 8 13:04:19 2011 [INFO] PIM - Grwl PKG Does not exists, ignored...
Tue Mar 8 13:04:19 2011 [INFO] PIM - End Sync With Status 0
3/8/2011 13:04:16.967 [INFO] AdobeIDFlex.RengaConnector Renga CAD clientAppName: install_serialized
3/8/2011 13:04:16.968 [INFO] AdobeIDFlex.RengaConnector Renga CAD clientAppVersion: 5.0.1.0
3/8/2011 13:04:16.968 [INFO] AdobeIDFlex.RengaConnector Renga CAD etsPrefix: appmgr
3/8/2011 13:04:16.970 [INFO] PDAPP.MessageQueueManager Processing Message Ended
3/8/2011 13:04:19.584 [ERROR] AdobeIDFlex.MainDisplayMediator dispatchClaimEvent: Error #1009: Cannot access a property or method of a null object reference.
3/8/2011 13:04:22.643 [INFO] AdobeIDFlex.ESSConnector <ProcessClaim environment="PRD" APIVersion="1.0" DebugCode="">
<Sender>
    <ClientVersion>1.0</ClientVersion>
    <ProductBuildId>P0574V09.0LALL</ProductBuildId>
    <UserAgent>Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en) AppleWebKit/531.9 (KHTML, like Gecko) AdobeAIR/2.0 AdobeApplicationManager/1.0 (en_US)</UserAgent>
</Sender>
<ClaimResponse>
    <ResponseCode>EXCEPTION_HAS_NO_SAAS</ResponseCode>
    <ResponseMsg>Serail number does't have bundled service</ResponseMsg>
</ClaimResponse>
</ProcessClaim>
2011-02-19 19:21:01 +0000 ---------- log start ----------
2011-02-19 19:21:01 +0000 All install checks pass
2011-02-19 19:21:07 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.
2011-02-19 19:21:07 +0000 [install started]
2011-02-19 19:21:24 +0000 [install completed]
2011-02-19 19:21:24 +0000 [install succeeded]
2011-02-19 19:21:28 +0000 ---------- log end ----------
2011-02-19 19:24:26 +0000 ---------- log start ----------
2011-02-19 19:24:26 +0000 All install checks pass
2011-02-19 19:24:32 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.
2011-02-19 19:24:32 +0000 [install started]
2011-02-19 19:24:38 +0000 [install completed]
2011-02-19 19:24:38 +0000 [install succeeded]
2011-02-19 19:24:43 +0000 ---------- log end ----------
2011-02-19 19:25:55 +0000 ---------- log start ----------
2011-02-19 19:25:55 +0000 All install checks pass
2011-02-19 19:26:00 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.
2011-02-19 19:26:01 +0000 [install started]
2011-02-19 19:26:06 +0000 [install completed]
2011-02-19 19:26:06 +0000 [install succeeded]
2011-02-19 19:26:22 +0000 ---------- log end ----------

Cannot install Photoshop Elements 13

I initially tried to download the free trial of Photoshop Elements 13, but it wouldn't install. When I received an email suggesting I purchase the product on sale for USD 70. (ending January 3) I purchased and paid for it.
When I tried to install it, I was told downloading, extraction and installation were complete, but then it quit. I tried again, but only got as far as 'download complete.' I clicked on 'open bundle,' then got message beginning: "The file archive part of Adobe Photoshop Elements is missing..." I repeated the process and got the same message.
On January 5 I paid a computer professional to install it. He got it working and I actually worked on a couple of images, but it quit after about fifteen minutes, and I am getting the above message again.
I was referred to 'chat' and 'forums' ... Chat chatted for a while then told me they don't support Photoshop Elements. Forums asked for my Skype ID and phone number. I said I prefer not to use Skype and they did not reply.
If you were to phone me at < personal info removed > and tell me how to get past this faulty download, I would certainly appreciate it.

you need both the exe and the archive 7z (file 1 of 2) files. put both in the same directory and double click the exe.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: DC | XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Unable to install Premiere Elements 11 [was: Question,]

Why is it almost impossible to install Adobe products,Yesterday I bought a new camera and Adobe Premiere Elements 11 came with it, and after spend almost 2 days trying to install it I gave and nearly threw my laptop through the window in the process, so then I tried getting help from Adobe , that proved to be a total waste of time,, so then I tried to download Adobe Photoshop Elements 13 ( trial ) another waste of time, at this stage my laptop is getting closer and closer to the window, I've done everything it told me to do,but nothing would work,, so if anyone out there could help me, I would be over the moon,, Now I better go and clean up all the loose hair on my desk, and I've no idea just how I'm going to explain the big red ( bloody ) bald on my head,because if I tell her how it really happened, I think she might send for the men in the white coats@

Hello John, My operating system is Windows 8.1 64 bit, well the disc I have is brand new, I actually got 2 discs with a new camera,I only bought on Tuesday.1; Adobe Photoshop Lightroom 5;; ( no problem with this one ), 2; Adobe Premiere Elements 11, ( this was when the fun started ) I loaded the disc, followed all instructions on screen,, it downloaded until it came to approx 90%. then a window appeared saying there was an error and asked me to Retry, Abort or Ignore, I hit the retry button,, nothing happened, so I tried the ignore button, still nothing happened, so I tapped the ignore button again a few times , then it finished downloading, ( I thought this is great ) until the installation began, that went great until about 86% then the window popped up again ,, Retry; Abort or Ignore, but this time no matter what I did , it would not complete the installation, I tried this at least 10 times and everytime with the same results,so then I tried to download a 30 trial of Photoshop Elements 13, , yes you've guessed right, the exact same thing happened,I'd be very grateful for any help you might be able to give me.Kind Regard's,Barry.

Cannot Install Photoshop Elements 2.0 on Mac

I recently purchased a Mac was hoping to install the software for Photoshop Elements 2.0. It appears the version is too old. Am I able to download a newer version or do I have to purchase new software if I want to use it on my Mac.

You will have to buy a new version of PSE.
Mylenium

I have upgraded to a new computer and Windows 8. I cannot install Photoshop 6 which was an upgrade version from Windows 5.5, 5, 5. The original 5 will not install and without it, the Photoshop 6 has no original version to load from.

How do I install Photoshop 6 on Windows 8., when my original Windows 5 will not install?

If you were actually talking about CS5.5 and an upgrade to CS6, you only need the serial numbers from both products. Adobe's installer will look for CS5.5 on your system and when it doesn't find it, you will be prompted to enter that qualifying product's serial number.
Nancy O.

I cannot install Photoshop Elements 12. Invalid Serial number.

I have had to format my computer and start fresh and now when trying to install PS Elements 12 it keeps saying invalid serial number! help!

Find your serial number quickly
Error "The serial number is not valid for this product" | Creative Suite

Cannot install photoshop elements 5 in windows 7

Is there an upgrade I can get for Photoshop Elements 5 so it will be compatible with Windows 7?

yes, you can upgrade to pse 12, Adobe Photoshop Elements 12 - Buying guide

Cannot install Photoshop Elements 10. [was:Question]

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