Cannot log into Digital Library

Hello, I have been trying to resolve this problem for several hours now, but have been unable to do so.
I recently downloaded Test Drive Unlimited 2 Windows Digital Download and received a confirmation email stating that I was now able to enter the Digital Library and access the download.
However, when I attempted to to log in to Digital Library, my log in information was met with this error report :
We are combining all Best Buy accounts with BestBuy.com for an improved experience. As part of this process, you
may need to reset your password.
The email or password does not match, please try again or reset your password.
I do not understand what the first part of the error is trying to explain, as I had changed my password several times, each time coming back with the same response. So I reverted back to my old password for the BestBuy.com account and attempted again, generating the exact same response.
I do know for a fact the log in information I am sending is correct, as it works on the main site, no matter which browser I am using. The Digital Library error also occurs no matter which browser I tested.
I have searched the forums for an answer, and have found related topics regarding similar situations regarding Digital Library. However, they were either left unanswered, or the problem had been resolved, but when i tried to achieve the same solution, it failed and gave me the exact same error code.
I also tried Best Buy's troubleshooting guide for this, but to no avail.
Please respond soon with an answer, or with a better location for me to post this issue.

Hi Idallen,
Sorry to hear you're having difficulties signing into your Digital Library account! AWBrown has provided some pretty good general troubleshooting steps, but still, I can imagine how anxious you must feel to find a resolution.
I've had the chance to review your account and have sent you some information. Please make sure to check your private messages by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • Can't log into Digital Library

    Seems to be a running theme on this forum. Anyway, I just purchased a digital download and am unable to log into my library to retrieve it. I am logging in with my BestBuy account. All of the information is accurate. I've triple checked. Switched browsers as well. Same issue. Any help is appreciated.

    Hello dawbs-
    We definitely don’t want to see our customers not being able to access their digital downloads, so I apologize for the issues that you are having accessing the Digital Library.
    I located your order and it looks like this is an Electronic Arts game.  EA actually downloads all their games through EA Origin, not the Digital Library, which is why you are not able to access the Digital Library, as there is nothing there.  You should have received an email with your product code and instructions on how to download through Origin. 
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    Bill|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Cannot log into AD on Mountain Lion. Please help! I got the logs

    My company has been experiencing this problem ever since Mountain Lion released.
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    Password:
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    ittest-mac3:~ administrator$ sudo su -
    WARNING: Improper use of the sudo command could lead to data loss
    or the deletion of important system files. Please double-check your
    typing when using sudo. Type "man sudo" for more information.
    To proceed, enter your password, or type Ctrl-C to abort.
    Password:
    ittest-mac3:~ root# cd /var/log
    ittest-mac3:log root# tail -f system.log
    Dec 17 09:02:19 ittest-mac3.local SecurityAgent[650]: *** WARNING: -[NSImage com                                                                            
    positeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Pleas                                                                             
    e use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
    Dec 17 09:02:50 ittest-mac3.local sshd[659]: Accepted keyboard-interactive/pam f                                                                            
    or administrator from 10.10.202.63 port 50738 ssh2
    Dec 17 09:02:50 ittest-mac3.local sshd[659]: USER_PROCESS: 665 ttys000
    Dec 17 09:04:59 ittest-mac3.local sudo[673]: administrator : TTY=ttys000 ; PWD=/                                                                             
    Users/administrator ; USER=root ; COMMAND=/usr/bin/su -
    Dec 17 09:04:59 ittest-mac3.local su[674]: in pam_sm_authenticate(): authenticat                                                                             
    ion succeeded
    Dec 17 09:04:59 ittest-mac3.local su[674]: in pam_sm_acct_mgmt(): The group chec                                                                             
    k succeeded.
    Dec 17 09:04:59 ittest-mac3.local su[674]: in pam_sm_acct_mgmt(): OpenDirectory                                                                              
    - Membership cache TTL set to 1800.
    Dec 17 09:04:59 ittest-mac3.local su[674]: in od_record_check_pwpolicy(): retval                                                                             
    : 0
    Dec 17 09:04:59 ittest-mac3.local su[674]: in pam_sm_open_session(): No session                                                                              
    type specified.
    Dec 17 09:04:59 ittest-mac3.local su[674]: in pam_sm_open_session(): Going to sw                                                                            
    itch to (root) 0's Background session
    Dec 17 09:07:19 ittest-mac3.local com.apple.SecurityServer[15]: Succeeded authorizing right 'config.modify.com.apple.familycontrols.override' by client
    '/System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/Resources /parentalcontrolsd' [679] for authorization created by
    '/System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/Resources /parentalcontrolsd' [679] (3,0)
    Dec 17 09:07:19 ittest-mac3.local com.apple.SecurityServer[15]: Succeeded authorizing right 'config.modify.com.apple.familycontrols.loginwindow.override' by
    client '/System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/Resource s/parentalcontrolsd' [679] for authorization created by
    '/System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/Resources /parentalcontrolsd' [679] (3,0)
    Dec 17 09:07:19 ittest-mac3.local SecurityAgent[650]: User info context values set for mtest2
    Dec 17 09:07:19 ittest-mac3.local authorizationhost[680]: in pam_sm_authenticate(): Got user: mtest2
    Dec 17 09:07:19 ittest-mac3.local authorizationhost[680]: in pam_sm_authenticate(): Got ruser: (null)
    Dec 17 09:07:19 ittest-mac3.local authorizationhost[680]: in pam_sm_authenticate(): Got service: authorization
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    Dec 17 09:07:19 ittest-mac3.local authorizationhost[680]: in pam_sm_authenticate(): pam_sm_authenticate: ntlm
    Dec 17 09:07:19 ittest-mac3.local authorizationhost[680]: in pam_sm_acct_mgmt(): OpenDirectory - Membership cache TTL set to 1800.
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    dsAttrTypeStandard:AuthenticationAuthority
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    Dec 17 09:07:19 ittest-mac3.local authorizationhost[680]: in pam_sm_setcred(): pam_sm_setcred: ntlm
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    will be volatile.
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    '/System/Library/CoreServices/ManagedClient.app' [644] for authorization created by '/System/Library/CoreServices/ManagedClient.app' [644] (100002,0)
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    '/System/Library/PrivateFrameworks/Admin.framework/Versions/A/Resources/writecon fig' [697] for authorization created by
    '/System/Library/CoreServices/ManagedClient.app' [644] (100002,0)
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    <home_dir><url>smb://pros-fsvr2/home/mtest2</url><path>/</path></home_dir>
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    <home_dir><url>smb://pros-fsvr2/home/</url><path>mtest2/</path></home_dir>
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    '/System/Library/CoreServices/ManagedClient.app' [644] (100002,0)
    Dec 17 09:07:26 --- last message repeated 1 time ---
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    '/System/Library/PrivateFrameworks/Admin.framework/Versions/A/Resources/writecon fig' [697] for authorization created by
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    uid: 164370296  root: no
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    '/System/Library/CoreServices/loginwindow.app' [641] for authorization created by '/System/Library/CoreServices/loginwindow.app' [641] (100003,0)
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    err: 1102
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    Dec 17 09:07:31 ittest-mac3 com.apple.launchd.peruser.164370296[712] (com.apple.gamed): Ignored this key: GroupName
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    com.apple.ReportCrash.Self
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    '/System/Library/CoreServices/UserAccountUpdater' [727] for authorization created by '/System/Library/CoreServices/UserAccountUpdater' [727] (2,0)
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    '/usr/libexec/launchdadd' [730] for authorization created by '/System/Library/CoreServices/UserAccountUpdater' [727] (100002,0)
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    '/usr/libexec/MRT' [731] for authorization created by '/usr/libexec/MRT' [731] (2,0)
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    '/usr/libexec/launchdadd' [730] for authorization created by '/usr/libexec/MRT' [731] (100002,0)
    Dec 17 09:07:31 --- last message repeated 1 time ---
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    '/System/Library/CoreServices/loginwindow.app' [641] for authorization created by '/System/Library/CoreServices/loginwindow.app' [641] (100002,0)
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    Dec 17 09:07:37 ittest-mac3.local WindowServer[76]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
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    Dec 17 09:07:37 ittest-mac3.local SystemUIServer[763]: *** WARNING: Method convertRectFromBase: in class NSView is deprecated on 10.7 and later. It should
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    later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
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    Dec 17 09:09:09 --- last message repeated 4 times ---
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    terminate job...
    Dec 17 09:09:09 ittest-mac3.local WindowServer[76]: CGXGetConnectionProperty: Invalid connection 8727
    Dec 17 09:09:09 --- last message repeated 4 times ---
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    Dec 17 09:09:09 ittest-mac3 com.apple.launchd.peruser.164370296[712] (com.apple.quicklook[803]): Exited: Killed: 9
    Dec 17 09:09:09 ittest-mac3.local coreservicesd[73]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification
    kLSNotifyApplicationDeath to notificationID=272
    Dec 17 09:09:09 ittest-mac3 com.apple.launchd.peruser.164370296[712] (com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000[813]): Exited: Killed: 9
    Dec 17 09:09:09 ittest-mac3.local loginwindow[641]: DEAD_PROCESS: 641 console
    Dec 17 09:09:09 ittest-mac3.local migCacheCleanup[736]: Cache cleanup: cleanup for user 164370296 took 0.07 seconds
    Dec 17 09:09:09 ittest-mac3.local coreservicesd[73]: SendFlattenedData, got error #268435459 (ipc/send) invalid destination port from ::mach_msg(), sending
    notification kLSNotifyApplicationDeath to notificationID=260
    Dec 17 09:09:09 ittest-mac3.local WindowServer[76]: CGXGetConnectionProperty: Invalid connection 8727
    Dec 17 09:09:09 --- last message repeated 4 times ---
    Dec 17 09:09:09 ittest-mac3.local WindowServer[76]: CGXRestartSessionWorkspace: session workspace exited for session 257 (on console)
    Dec 17 09:09:09 ittest-mac3.local WindowServer[76]: Session 257 released (1 references)
    Dec 17 09:09:09 ittest-mac3.local WindowServer[76]: Session 257 released (0 references)
    Dec 17 09:09:09 ittest-mac3.local WindowServer[76]: loginwindow connection closed; closing server.
    Dec 17 09:09:09 ittest-mac3.local loginwindow[641]: CGSFlushWindowContentRegion: Invalid connection
    Dec 17 09:09:09 ittest-mac3.local UserEventAgent[725]: CGSGetNextEventRecord (Inline) connection 0x201b, 16384 bytes
    Dec 17 09:09:09 ittest-mac3.local UserEventAgent[725]: CGSShutdownServerConnections: Detaching application from window server
    Dec 17 09:09:09 ittest-mac3.local UserEventAgent[725]: CGSDisplayServerShutdown: Detaching display subsystem from window server
    Dec 17 09:09:09 ittest-mac3.local UserEventAgent[11]: Captive: [UserAgentDied:139] User Agent @port=15883 Died
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    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Session 256 released (1 references)
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            Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model a00f, S/N 0, Unit 0, Rotation 0
            UUID 0x000006100000a00f00000000042803c0
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Display 0x003f003f: GL mask 0x8; bounds (0, 0)[0 x 0], 1 modes available
            off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 3, Rotation 0
            UUID 0xffffffffffffffffffffffff003f003f
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Display 0x003f003e: GL mask 0x4; bounds (0, 0)[0 x 0], 1 modes available
            off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 2, Rotation 0
            UUID 0xffffffffffffffffffffffff003f003e
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Display 0x003f003d: GL mask 0x2; bounds (0, 0)[0 x 0], 1 modes available
            off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
            UUID 0xffffffffffffffffffffffff003f003d
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Created shield window 0x4 for display 0x042803c0
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Created shield window 0x5 for display 0x003f003f
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Created shield window 0x6 for display 0x003f003e
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Created shield window 0x7 for display 0x003f003d
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Display 0x042803c0: GL mask 0x11; bounds (0, 0)[1440 x 900], 27 modes available
            Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model a00f, S/N 0, Unit 0, Rotation 0
            UUID 0x000006100000a00f00000000042803c0
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Display 0x003f003f: GL mask 0x8; bounds (2464, 0)[1 x 1], 1 modes available
            off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 3, Rotation 0
            UUID 0xffffffffffffffffffffffff003f003f
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Display 0x003f003e: GL mask 0x4; bounds (2465, 0)[1 x 1], 1 modes available
            off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 2, Rotation 0
            UUID 0xffffffffffffffffffffffff003f003e
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Display 0x003f003d: GL mask 0x2; bounds (2466, 0)[1 x 1], 1 modes available
            off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
            UUID 0xffffffffffffffffffffffff003f003d
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: CGXPerformInitialDisplayConfiguration
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]:   Display 0x042803c0: MappedDisplay Unit 0; Alias(4, 0x11); Vendor 0x610 Model 0xa00f S/N 0 Dimensions
    13.03 x 8.15; online enabled built-in, Bounds (0,0)[1440 x 900], Rotation 0, Resolution 2
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]:   Display 0x003f003f: MappedDisplay Unit 3; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x
    0.00; offline enabled, Bounds (2464,0)[1 x 1], Rotation 0, Resolution 1
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]:   Display 0x003f003e: MappedDisplay Unit 2; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x
    0.00; offline enabled, Bounds (2465,0)[1 x 1], Rotation 0, Resolution 1
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]:   Display 0x003f003d: MappedDisplay Unit 1; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x
    0.00; offline enabled, Bounds (2466,0)[1 x 1], Rotation 0, Resolution 1
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: CGXMuxBoot: Boot normal
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: GLCompositor: GL renderer id 0x01022647, GL mask 0x0000000f, accelerator 0x0000494b, unit 0, caps QEX|
    QGL|MIPMAP, vram 1024 MB
    Dec 17 09:09:10 ittest-mac3.local WindowServer[827]: GLCompositor: GL renderer id 0x01022647, GL mask 0x0000000f, texture units 8, texture max 16384,
    viewport max {16384, 16384}, extensions FPRG|NPOT|GLSL|FLOAT
    Dec 17 09:09:10 ittest-mac3.local WindowServer[827]: GLCompositor: GL renderer id 0x01024400, GL mask 0x00000010, accelerator 0x00004833, unit 4, caps QEX|
    QGL|MIPMAP, vram 580 MB
    Dec 17 09:09:10 ittest-mac3.local WindowServer[827]: GLCompositor: GL renderer id 0x01024400, GL mask 0x00000010, texture units 8, texture max 16384,
    viewport max {16384, 16384}, extensions FPRG|NPOT|GLSL|FLOAT
    Dec 17 09:09:10 ittest-mac3.local loginwindow[826]: **DMPROXY** Found `/System/Library/CoreServices/DMProxy'.
    Dec 17 09:09:10 ittest-mac3.local WindowServer[827]: Created shield window 0x8 for display 0x042803c0
    Dec 17 09:09:10 ittest-mac3.local WindowServer[827]: Display 0x042803c0: MappedDisplay Unit 0; ColorProfile { 2, "Color LCD"}; TransferFormula (1.000000,
    1.000000, 1.000000)
    Dec 17 09:09:10 ittest-mac3.local launchctl[829]: com.apple.findmymacmessenger: Already loaded
    Dec 17 09:09:10 ittest-mac3.local com.apple.SecurityServer[15]: Session 100018 created
    Dec 17 09:09:10 ittest-mac3.local hidd[59]: CGSShutdownServerConnections: Detaching application from window server
    Dec 17 09:09:10 ittest-mac3.local hidd[59]: CGSDisplayServerShutdown: Detaching display subsystem from window server
    Dec 17 09:09:10 ittest-mac3.local loginwindow[826]: Login Window Started Security Agent
    Dec 17 09:09:10 ittest-mac3.local UserEventAgent[831]: cannot find useragent 1102
    Dec 17 09:09:10 ittest-mac3.local SecurityAgent[836]: MacBuddy was run = 0
    Dec 17 09:09:10 ittest-mac3.local WindowServer[827]: MPAccessSurfaceForDisplayDevice: Set up page flip mode on display 0x042803c0 device: 0x1072ab320 
    isBackBuffered: 1 numComp: 3 numDisp: 3
    Dec 17 09:09:10 ittest-mac3.local SecurityAgent[836]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later.
    Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
    Dec 17 09:09:10 ittest-mac3.local SecurityAgent[836]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and
    later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
    Dec 17 09:09:10 ittest-mac3.local SecurityAgent[836]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use
    -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
    Dec 17 09:09:10 ittest-mac3.local SecurityAgent[836]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later.
    Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
    Dec 17 09:09:11 ittest-mac3.local WindowServer[827]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
    Dec 17 09:09:11 ittest-mac3.local WindowServer[827]: Display 0x042803c0: MappedDisplay Unit 0; ColorProfile { 2, "Color LCD"}; TransferFormula (1.000000,
    1.000000, 1.000000)
    Dec 17 09:09:09 ittest-mac3.local WindowServer[76]: CGXGetConnectionProperty: Invalid connection 8727
    Dec 17 09:09:09 --- last message repeated 4 times ---
    Dec 17 09:09:09 ittest-mac3.local WindowServer[76]: dict count after removing entry for window 0xfe is 0
    Dec 17 09:09:09 ittest-mac3.local coreservicesd[73]: SendFlattenedData, got error #268435459 (ipc/send) invalid destination port from ::mach_msg(), sending
    notification kLSNotifyApplicationDeath to notificationID=243
    Dec 17 09:09:09 ittest-mac3 com.apple.launchd[1] (com.apple.quicklook.satellite.D6822423-2893-4C1C-B282-5022A61D589C[806]): Could not terminate job: 3: No
    such process
    Dec 17 09:09:09 ittest-mac3 com.apple.launchd[1] (com.apple.quicklook.satellite.D6822423-2893-4C1C-B282-5022A61D589C[806]): Using fallback option to
    terminate job...
    Dec 17 09:09:09 ittest-mac3.local WindowServer[76]: CGXGetConnectionProperty: Invalid connection 8727
    Dec 17 09:09:09 --- last message repeated 4 times ---
    Dec 17 09:09:09 ittest-mac3 com.apple.launchd.peruser.164370296[712] ([0x0-0x44044].com.apple.AppleSpell[767]): Exited: Terminated: 15
    Dec 17 09:09:09 ittest-mac3 com.apple.launchd.peruser.164370296[712] (com.apple.quicklook[803]): Exited: Killed: 9
    Dec 17 09:09:09 ittest-mac3.local coreservicesd[73]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification
    kLSNotifyApplicationDeath to notificationID=272
    Dec 17 09:09:09 ittest-mac3 com.apple.launchd.peruser.164370296[712] (com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000[813]): Exited: Killed: 9
    Dec 17 09:09:09 ittest-mac3.local loginwindow[641]: DEAD_PROCESS: 641 console
    Dec 17 09:09:09 ittest-mac3.local migCacheCleanup[736]: Cache cleanup: cleanup for user 164370296 took 0.07 seconds
    Dec 17 09:09:09 ittest-mac3.local coreservicesd[73]: SendFlattenedData, got error #268435459 (ipc/send) invalid destination port from ::mach_msg(), sending
    notification kLSNotifyApplicationDeath to notificationID=260
    Dec 17 09:09:09 ittest-mac3.local WindowServer[76]: CGXGetConnectionProperty: Invalid connection 8727
    Dec 17 09:09:09 --- last message repeated 4 times ---
    Dec 17 09:09:09 ittest-mac3.local WindowServer[76]: CGXRestartSessionWorkspace: session workspace exited for session 257 (on console)
    Dec 17 09:09:09 ittest-mac3.local WindowServer[76]: Session 257 released (1 references)
    Dec 17 09:09:09 ittest-mac3.local WindowServer[76]: Session 257 released (0 references)
    Dec 17 09:09:09 ittest-mac3.local WindowServer[76]: loginwindow connection closed; closing server.
    Dec 17 09:09:09 ittest-mac3.local loginwindow[641]: CGSFlushWindowContentRegion: Invalid connection
    Dec 17 09:09:09 ittest-mac3.local UserEventAgent[725]: CGSGetNextEventRecord (Inline) connection 0x201b, 16384 bytes
    Dec 17 09:09:09 ittest-mac3.local UserEventAgent[725]: CGSShutdownServerConnections: Detaching application from window server
    Dec 17 09:09:09 ittest-mac3.local UserEventAgent[725]: CGSDisplayServerShutdown: Detaching display subsystem from window server
    Dec 17 09:09:09 ittest-mac3.local UserEventAgent[11]: Captive: [UserAgentDied:139] User Agent @port=15883 Died
    Dec 17 09:09:09 ittest-mac3.local loginwindow[826]: Login Window Application Started
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Server is starting up
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Session 256 retained (2 references)
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Session 256 released (1 references)
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Session 256 retained (2 references)
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: init_page_flip: page flip mode is on
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: mux_initialize: Mode is dynamic
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: GLCompositor enabled for tile size [256 x 256]
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: CGXGLInitMipMap: mip map mode is on
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: WSMachineUsesNewStyleMirroring: true
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Display 0x042803c0: GL mask 0x11; bounds (0, 0)[1440 x 900], 27 modes available
            Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model a00f, S/N 0, Unit 0, Rotation 0
            UUID 0x000006100000a00f00000000042803c0
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Display 0x003f003f: GL mask 0x8; bounds (0, 0)[0 x 0], 1 modes available
            off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 3, Rotation 0
            UUID 0xffffffffffffffffffffffff003f003f
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Display 0x003f003e: GL mask 0x4; bounds (0, 0)[0 x 0], 1 modes available
            off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 2, Rotation 0
            UUID 0xffffffffffffffffffffffff003f003e
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Display 0x003f003d: GL mask 0x2; bounds (0, 0)[0 x 0], 1 modes available
            off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
            UUID 0xffffffffffffffffffffffff003f003d
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Created shield window 0x4 for display 0x042803c0
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Created shield window 0x5 for display 0x003f003f
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Created shield window 0x6 for display 0x003f003e
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Created shield window 0x7 for display 0x003f003d
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Display 0x042803c0: GL mask 0x11; bounds (0, 0)[1440 x 900], 27 modes available
            Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model a00f, S/N 0, Unit 0, Rotation 0
            UUID 0x000006100000a00f00000000042803c0
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Display 0x003f003f: GL mask 0x8; bounds (2464, 0)[1 x 1], 1 modes available
            off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 3, Rotation 0
            UUID 0xffffffffffffffffffffffff003f003f
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Display 0x003f003e: GL mask 0x4; bounds (2465, 0)[1 x 1], 1 modes available
            off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 2, Rotation 0
            UUID 0xffffffffffffffffffffffff003f003e
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: Display 0x003f003d: GL mask 0x2; bounds (2466, 0)[1 x 1], 1 modes available
            off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
            UUID 0xffffffffffffffffffffffff003f003d
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: CGXPerformInitialDisplayConfiguration
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]:   Display 0x042803c0: MappedDisplay Unit 0; Alias(4, 0x11); Vendor 0x610 Model 0xa00f S/N 0 Dimensions
    13.03 x 8.15; online enabled built-in, Bounds (0,0)[1440 x 900], Rotation 0, Resolution 2
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]:   Display 0x003f003f: MappedDisplay Unit 3; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x
    0.00; offline enabled, Bounds (2464,0)[1 x 1], Rotation 0, Resolution 1
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]:   Display 0x003f003e: MappedDisplay Unit 2; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x
    0.00; offline enabled, Bounds (2465,0)[1 x 1], Rotation 0, Resolution 1
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]:   Display 0x003f003d: MappedDisplay Unit 1; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x
    0.00; offline enabled, Bounds (2466,0)[1 x 1], Rotation 0, Resolution 1
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: CGXMuxBoot: Boot normal
    Dec 17 09:09:09 ittest-mac3.local WindowServer[827]: GLCompositor: GL renderer id 0x01022647, GL mask 0x0000000f, accelerator 0x0000494b, unit 0, caps QEX|
    QGL|MIPMAP, vram 1024 MB
    Dec 17 09:09:10 ittest-mac3.local WindowServer[827]: GLCompositor: GL renderer id 0x01022647, GL mask 0x0000000f, texture units 8, texture max 16384,
    viewport max {16384, 16384}, extensions FPRG|NPOT|GLSL|FLOAT
    Dec 17 09:09:10 ittest-mac3.local WindowServer[827]: GLCompositor: GL renderer id 0x01024400, GL mask 0x00000010, accelerator 0x00004833, unit 4, caps QEX|
    QGL|MIPMAP, vram 580 MB
    Dec 17 09:09:10 ittest-mac3.local WindowServer[827]: GLCompositor: GL renderer id 0x01024400, GL mask 0x00000010, texture units 8, texture max 16384,
    viewport max {16384, 16384}, extensions FPRG|NPOT|GLSL|FLOAT
    Dec 17 09:09:10 ittest-mac3.local loginwindow[826]: **DMPROXY** Found `/System/Library/CoreServices/DMProxy'.
    Dec 17 09:09:10 ittest-mac3.local WindowServer[827]: Created shield window 0x8 for display 0x042803c0
    Dec 17 09:09:10 ittest-mac3.local WindowServer[827]: Display 0x042803c0: MappedDisplay Unit 0; ColorProfile { 2, "Color LCD"}; TransferFormula (1.000000,
    1.000000, 1.000000)
    Dec 17 09:09:10 ittest-mac3.local launchctl[829]: com.apple.findmymacmessenger: Already loaded
    Dec 17 09:09:10 ittest-mac3.local com.apple.SecurityServer[15]: Session 100018 created
    Dec 17 09:09:10 ittest-mac3.local hidd[59]: CGSShutdownServerConnections: Detaching application from window server
    Dec 17 09:09:10 ittest-mac3.local hidd[59]: CGSDisplayServerShutdown: Detaching display subsystem from window server
    Dec 17 09:09:10 ittest-mac3.local loginwindow[826]: Login Window Started Security Agent
    Dec 17 09:09:10 ittest-mac3.local UserEventAgent[831]: cannot find useragent 1102
    Dec 17 09:09:10 ittest-mac3.local SecurityAgent[836]: MacBuddy was run = 0
    Dec 17 09:09:10 ittest-mac3.local WindowServer[827]: MPAccessSurfaceForDisplayDevice: Set up page flip mode on display 0x042803c0 device: 0x1072ab320 
    isBackBuffered: 1 numComp: 3 numDisp: 3
    Dec 17 09:09:10 ittest-mac3.local SecurityAgent[836]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later.
    Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
    Dec 17 09:09:10 ittest-mac3.local SecurityAgent[836]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and
    later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
    Dec 17 09:09:10 ittest-mac3.local SecurityAgent[836]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use
    -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
    Dec 17 09:09:10 ittest-mac3.local SecurityAgent[836]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later.
    Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
    Dec 17 09:09:11 ittest-mac3.local WindowServer[827]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
    Dec 17 09:09:11 ittest-mac3.local WindowServer[827]: Display 0x042803c0: MappedDisplay Unit 0; ColorProfile { 2, "Color LCD"}; TransferFormula (1.000000,
    1.000000, 1.000000)
    Log2: This log showed was captured when we logged into a test account that have Unix Attributes configure just like our regular user's account.
    ^C
    ittest-mac3:log root# tail -f system.log
    Dec 17 09:09:10 ittest-mac3.local loginwindow[826]: Login Window Started Security Agent
    Dec 17 09:09:10 ittest-mac3.local UserEventAgent[831]: cannot find useragent 1102
    Dec 17 09:09:10 ittest-mac3.local SecurityAgent[836]: MacBuddy was run = 0
    Dec 17 09:09:10 ittest-mac3.local WindowServer[827]: MPAccessSurfaceForDisplayDevice: Set up page flip mode on display 0x042803c0 device: 0x1072ab320 
    isBackBuffered: 1 numComp: 3 numDisp: 3
    Dec 17 09:09:10 ittest-mac3.local SecurityAgent[836]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later.
    Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
    Dec 17 09:09:10 ittest-mac3.local SecurityAgent[836]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and
    later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
    Dec 17 09:09:10 ittest-mac3.local SecurityAgent[836]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use
    -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
    Dec 17 09:09:10 ittest-mac3.local SecurityAgent[836]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later.
    Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
    Dec 17 09:09:11 ittest-mac3.local WindowServer[827]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
    Dec 17 09:09:11 ittest-mac3.local WindowServer[827]: Display 0x042803c0: MappedDisplay Unit 0; ColorProfile { 2, "Color LCD"}; TransferFormula (1.000000,
    1.000000, 1.000000)
    Dec 17 09:09:41 --- last message repeated 1 time ---
    Dec 17 09:10:13 ittest-mac3.local SecurityAgent[836]: User info context values set for tle
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_authenticate(): Got user: mtest
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_authenticate(): Got ruser: (null)
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_authenticate(): Got service: authorization
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_authenticate(): Context initialised
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_authenticate(): Stashing kcm credentials in enviroment for kcminit: [email protected]
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_authenticate(): pam_sm_authenticate: ntlm
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_acct_mgmt(): OpenDirectory - Membership cache TTL set to 1800.
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in od_record_check_pwpolicy(): retval: 0
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in od_record_attribute_create_cfstring(): returned 2 attributes for
    dsAttrTypeStandard:AuthenticationAuthority
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_setcred(): Establishing credentials
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_setcred(): Got user: mtest
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_setcred(): Context initialised
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_setcred(): Got euid, egid: 0 0
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_setcred(): Done getpwnam()
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_setcred(): Done setegid() & seteuid()
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_setcred(): pam_sm_setcred: init credential cache
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_setcred(): pam_sm_setcred: storing credential for: [email protected]
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_setcred(): Got cache_name: API:2137600189:2
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_setcred(): Environment done: KRB5CCNAME=2137600189:2
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_setcred(): Cache closed
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_setcred(): Done cleanup2
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_setcred(): Done cleanup3
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_setcred(): Done seteuid() & setegid()
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_setcred(): Done cleanup4
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_setcred(): pam_sm_setcred: ntlm
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in ac_complete(): ac_complete returned: 0 for 2137600189
    Dec 17 09:10:13 ittest-mac3.local authorizationhost[844]: in pam_sm_setcred(): pam_sm_setcred: ntlm done, used domain: PROS1
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