Cannot Manual add music or restore

Back in June I bought an iPod shuffle for the missus and had problems manually adding music. This was fixed as described here: http://discussions.apple.com/message.jspa?messageID=2501294
I've not tried changing any of the tracks since then until this weekend, where once again I couldn't add any tracks, and received this error: http://homepage.ntlworld.com/groves.darren/ipod/readwriteerror.jpg then when you click OK you get this error: http://homepage.ntlworld.com/groves.darren/ipod/uknownerror.jpg
I tried to 'restore' the iPod through Itunes and then got this error: http://homepage.ntlworld.com/groves.darren/ipod/restoreerror.jpg
Itunes version: 7
Ipod software version: 1.1.4
The fix before was to leave the shuffle in the iTunes source list, but I can't even find that option anymore.
Any suggestions please people.
Thanks
AMD XP3200+ Home Built Windows XP Pro
AMD XP3200+ Home Built Windows XP Pro

Thanks, I had already found that document.
I can confirm I'm running XP and it's up to date, I have installed the latest chipset & USB drivers (VIA). I have tried with no other software running, anti-virus disabled, in the USB ports at the rear (connected to the mobo), and the those at the breakout panel at the front - no different.
The only way I can now choose which songs I want on the shuffle is by creating another profile on my PC, and having just the tracks I want on the shuffle in the iTunes library, restoring to factory setting, and on the initial connection choosing autofill.
As soon as I try and add anything manually i get the error I previously stated, and then the iPod won't play, you get the flashing green/orange lights.
Any others ideas?
AMD XP3200+ Home Built Windows XP Pro
AMD XP3200+ Home Built Windows XP Pro
AMD XP3200+ Home Built Windows XP Pro

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