Cannot Open files in Photoshop cs6

I am using PS CS6 through the Creative Cloud. When I try to open a file (RAW or JPEG), I can see the layer and the file name, but nothing is showing in the work area. I have tried uninstalling all Adobe products (I also use LR 4.3). Ran a registry cleaner twice, and reinstalled PS with updates and ACR 7.3. This did not solve anything. The files open fine in LR 4.3 and in PSE 10 before I unistalled it. Any suggestions on what is causing this and/or how to fix it? Thank you

What OS version?
Have you tried disabling GPU drawing in Photoshop preferences?
Have you updated your video card driver from the GPU maker's website?

Similar Messages

Opening files in Photoshop CS6

Yesterday, before closing down, I uninstalled P/S 7, CS2 and CS3 to gain space, but do not know whether that action is relevant to my problem. Today I find that Jpegs will not open in Photoshop, and in Bridge only by going through Camera Raw. Photoshop will open tiffs, while Bridge will open some, but not all tiffs, through Camera Raw only. This problem follows many months of trouble-free operation of CS6.
My operating system is Windows 7 Ultimate. I have downloaded the latest patches for CS6, and have set the Bridge Preferences item on File Associations to Default.
Please, can someone throw light on this mystery?

Thank you, Curt Y, I will certainly investigate your solution
Best wishes,
John Rivers
>-- Original Message --
>Date: Tue, 09 Apr 2013 07:23:36 -0700
>From: Curt Y <[email protected]>
>Reply-To: [email protected]
>To: sigint27 <[email protected]>
>Subject: opening files in Photoshop CS6
>
>Curt Y http://forums.adobe.com/people/Curt+Y created the discussion
>"Re: opening files in Photoshop CS6"
>To view the discussion, visit: http://forums.adobe.com/message/5219186#5219186

Bridge Problem opening files in Photoshop CS6

CS6 Bridge appears to work fine, however when I try to open a file into Photoshop CS6 I get a flag saying it cannot find Photoshop CS4? Any ideas?
TIA Keith

PhotoGene47 wrote:
You can open Bridge and change the file associations in Edit>File Type Associations to change to PS CS6. That is the easiest way. Another way would be to open Control Panel>Programs>Default Programs to change the file association for .jpeg, .psd., .tif, et cetera.
For your info, and others, this does not work in situations were the file associations become corrupted by uninstalling a previous version. The mechanism for corruption is not quite clear to Adobe, but somehow the registry for file associations gets reset to the version that was deleted. Since the normal methods of changing file associations, that you mention, do not affect the registry file in question, the problem still remains. Therefore one needs to wipe files with the Adobe Script Cleaner or go in and change the registry.

Can't Open Files in Photoshop CS6 13.1.1

Ever since I updated my Photoshop to 13.1.1 I can't open files in Photoshop. Everytime I try to use file > browse it hangs when I select a file to open and then when I try to just double-click on a .psd file in my normal Finder it never opens and it hangs the program.
I'm running 10.8.2 on a 15" MBP Retina and using Creative Cloud. Any help would be appreciated since it's preventing me from working on this computer.

Cyndi -
I would start with the easiest thing Archive the preference file to your desktop then we can continue from there if that doesnt work.
- Close PS
- Type this into your run menu
%appdata%/adobe/adobe photoshop cs3/
- Now drag the Adobe Photoshop CS3 Settings folder onto your desktop
- Keep the adobe folder window open
- Launch PS
- If this works then there was something corrupted in the preferences somewhere
- If this doesnt work then delete the newly created preference folder from the adobe folder and drag the one from your desktop back into the adobe folder.
Hope this helps.
-Rilla

Windows 7/Bridge won't open files in Photoshop CS6 (cloud)

I recently got the cloud CS6 and installed photoshop cs6, then uninstalled CS5.5. But now, Windows Explorer cannot seem to find Photoshop. If I try to associate the default for any file (.jpeg, .tiff, etc.) with Photoshop, Photoshop does not show up on the list of programs. I must browse to find Photoshop exe (CS6 64). I click okay, but it continues to open the file in Windows picture viewer and to associate that file type with Windows Picture Viewer.
If I right-click on the file, it does exactly the same thing. I must browse to Photoshop.exe. But it still opens the file in Windows Picture Viewer.
Fix 1 Try Bridge Associations: I opened Bridge CS6->Edit>Preferences and made sure the files were associated with photoshop. But, when I then try to open the files from within Bridge, I get the message Windows cannot find c:Program Files\Adobe\AdobePhotoshop CS4 (64Bit)\Photoshop.exe. (my emphasis) But I haven't had CS4 installed for years. I did not have this problem when I installed CS5. So now I can't open files from either Windows explorer or Adobe Bridge.
Fix 2 Fix the Registry: So, I opened Regedit and went to HKEY_CLASSES_ROOT\Applications\Photoshop.exe\shell\open\command, and changed the (Default) from "C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Photoshop.exe" "%1" to "C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe" "%1" . Don't know why the install left this at CS5.1. It SHOULD have changed it. EUREKA! Windows now recognizes Photoshop CS6 and I can associate files with it as usual. But I had to manually associate the native .psd file with Photoshop. along with .jpeg, .tiff and other image files.
No Fix for Bridge: But back in Bridge CS6, it's not so rosy. I still get Windows cannot find c:Program Files\Adobe\AdobePhotoshop CS4 (64Bit)\Photoshop.exe. Make sure you typed the name correctly, and then try again. If I try File--Open with--Photoshop (default), I get the same message. Clearly, Bridge thinks Photoshop CS4 is the default, and I don't know where to change that association. Preferences does not allow browsing. So Bridge is pretty much useless.
So what should I do about Bridge?
Bridge CS6 still won't open Photoshop CS6. It's still looking for CS4. I thought about reinstalling Bridge, but when I try to download it, the cloud tells me it is is already installed and won't download. I am a little worried about uninstalling it and trying again. Maybe, I'll end up with no Bridge at all. I am beginning to regret my decision to go cloud. Don't know if the install mess is just cloud or noncloud versions as well. Doesn't seem to apply to all programs either.
Postcript:
I had to go to the registry and manually change CS5.1 to CS6 for InDesign and Illustrator as well, and then manually associate .indd and .ai files with those programs. What a pain this is. Obviously, the install program didn't change the normal associations to CS6. Left them with the CS5, and then when I uninstalled that--as anyone would normally do--it lost the association completely.

Thank you David__B! Your suggestion worked perfectly. All the files are correctly associated in both Explorer and Bridge. And it didn't take all that long, mostly uninstalling. The Adobe App Manager very efficiently installs several different programs with very little fuss.
I am not sure, but I think it may have been an old plug-in to Bridge back in the CS4 era that I didn't even know I had that was causing the Bridge file association problems. Uninstalling CS5 after installing CS6 seems to be causing Win Explorer problems, not just for me. Based on this experience, I would recommend that anyone with several previous installations of Adobe CS do the following:
Save your plugins and preference files in a back up file.
Uninstall all the old adobe software.
Run the the cleaner you suggested. (http://www.adobe.com/support/contact/cscleanertool.html).
Install CS6 programs from the CCloud or wherever.
Add your plug-ins back in as you need them one at a time to be sure they work.
If you have already installed CS6 and are having file association problems, just uninstall everything and start at step one. You probably won't save time trying to fix the registry and manually associate file types--- yada yada yada.
Steps 1-6 will give you a nice clean install and salvage only good plug-ins.
Beth

Cs6 Bridge will not open files in Photoshop cs6, get error message pasted below

Windows cannot find C:/Program Files (x86)/Adobe/Adobe Photoshop CS3/Photoshop.exe
I installed Photoshop CS6 Upgrade (64bit and 32Bit) to my PC which ran CS5 Extended. When I deleted CS5, Bridge
stopped opening files, whether I double clicked on the file or did Open with: I get the same error message.

By uninstalling CS5 you have corrupted file associations. THey want to open in CS5 now and it is not on machine.
You can either unistall CS6, do a script cleaner, and reinstall.
Or you can change an entry in the registry. Here is instructions from a previous post.
I installed Photoshop CS6, then found CS5 was still there. I thought, hey, I don't need CS5 anymore, so I uninstalled CS5. then I found out that Photoshop was no longer available in 'Open with' when right-clicking an image...
So I went into the Registry, HKEY_CLASSES_ROOT\Applications\Photoshop.exe\shell\open\command, and changed the (Default) from "C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Photoshop.exe" "%1" to "C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe" "%1" (so changed CS5 to CS6) - and now I see 'Adobe Photoshop CS6' in my 'Open with' list when right-clicking an image...

Cannot Install Adobe Updates / Cannot Open Files in Photoshop from LR

Hi,
I cannot seem to update the programs that show need to be updated. My computer shows I need to update Adboe Bridge CS5, Extension Manager, Photoshop CS5 and Camera Raw, but get the following error every time: "There was an error downloading this update. Please quit and try again later."
I figure this is part of the reason why I cannot edit a photo from Lightroom to Photoshop. When I try to edit in Photoshop, the program opens up but the image doesn't appear. When I try to open the image directly in Photoshop, I get the following error: "Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw."
I assume the two issues are related, but how can I get past this if I can't update Camera Raw?
I'm running on Yosemite and have Photoshop CS5 and LR 3.
Thanks for any help!

The updater for older versions don's work well, if at all, anymore. Update the manually:
Adobe - Photoshop : For Macintosh : Adobe Photoshop 12.0.4 update for Adobe Photoshop CS5
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
If you upgraded to Yosemite with CS5 installed, you may want to uninstall and re-install CS5 before doing the above. You can find the CS5 downloads here: Download CS5 products
Benjamin

Cannot open .avi in Photoshop CS6

I am trying to load videos from my nikon camera. They are .avi files.
When opened i get the transparent background and can only hear audio.
I opened a .wmv file and it worked just fine. is this a bug?

Please install the latest version of Quicktime.
Quicktime is still required under-the-hood on import for some files.
There is an issue here that we've made note of.
The error message is not descriptive in CS6 Beta, even though it was in previous versions.
CS6 Beta: “Could not complete your request because the video file could not be opened.”
CS5: "Could not complete your request because QuickTime version 7.1 or later is required."
Thanks,
Meredith

I am trying to open CR2 files from a Cannon EOS 1DX camera in Photoshop CS6 and I have already updated the Camera Raw Plug in but Photoshop is still giving me the cannot open files dialog box? Help?

I am trying to open CR2 files from a Cannon EOS 1DX camera in Photoshop CS6 and I have already updated the Camera Raw Plug in but Photoshop is still giving me the cannot open files dialog box? Help?

Canon 1DX support was added to ACR in version 6.7, 7.1. An updated CS6 should be at level ACR 8.6. If your ACR is not at level 8.6 try using CS6 menu Help>Updates. If that does not install ACR 8.6 try downloading the ACR and DNG 8.6 converter and see if ACR 8.6 will install into your CS6.
Adobe - Adobe Camera Raw and DNG Converter : For Windows
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

Cannot open my NEF files in Photoshop CS6 from my new Nikon D800 camera.

That's it, I Cannot open my NEF files in Photoshop CS6 Camera Raw from my new Nikon D800 camera. What am I doing wrong or what is wrong? I have the plug-in Camera Raw 7. and can open TIFF files but not the NEF files.
Peace,
Charles Fennen

Hi ssprengel,
to explain the scenario, i am basically a D7000 user and I do post production with Windows computer. But for an assignment I have hired D800, they have provided me their SD memory card. I have used the same memory card while shooting.
I have transferred the NEF files from the camera using Nikon software. The transfer was successful but i am not able to open the Raw NEF file with ACR. Even my plugins are updated till date.
The NEF thumbnails are having small lock logo in the bottom left corner. I do not know what does that mean. Like this.
Kindly let me know what would be the prob? if my RAW files are corrupted kindly let me know how will I recover them?
Thank you.

Photoshop CS6 Cannot Open Files in Mavericks

I am not able to open files with Phoshop CS6 in Maverics. All of the files and folders are "Greyed" out with a circle to the left and not selectable.
Has anyone experienced this issue?

What OS version?
Have you tried disabling GPU drawing in Photoshop preferences?
Have you updated your video card driver from the GPU maker's website?

When I try to open an image by double clicking on it in Bridge, I get a message telling me to log in to Creative Cloud. I am running CS6, and the default should be to open files in Photoshop 6 or in Adobe Raw (if it's a Raw file). I don't want to log in

When I try to open an image by double clicking on it in Bridge, I get a message telling me to log in to Creative Cloud. I am running CS6, and the default should be to open files in Photoshop 6 or in Adobe Raw (if it's a Raw file). I don't want to log into CC since I am not a subscriber, and this means that I have to work around, and go back to Bridge, and tell it to open the file in Adobe RAW. However, this does not work for older psd files which for some reason cannot be opened in RAW. How do I return to the process of simply allowing RAW files to open automatically in Adobe RAW, and simply right clicking on the image in Bridge to bring up the option of opening it in Photoshop?

<moved from Adobe Creative Cloud to Bridge General Discussion>

Unable to open AVI files in Photoshop CS6

Unable to open AVI files in Photoshop CS6
I am running PS6 and want to open and edit AVI files. When I try to do that I get an error message saying "the video file cannot be opened" . This seems to apply to ALL avis - yet I can open and edit MP4, MMV etc. I installed Gspot to track whether it was a codec issue and when I try to open ANY file I get this error message : "Warning: DirectShow crashed while GSpot was attempting to obtain information about a codec. This is usually due to damaged, misconfigured, conflicting, or poorly written codec drivers. It is possible, perhaps even likely, that other media players will crash when they attempt to play this file as well, as most of them will also use DirectShow. GSpot was able to intercept the crash, and has attempted to identify the codec or filter involved; uninstalling or reinstalling this codec or filter may solve the problem. The codec was tentatively identified as: C:\Windows\system32\imaadp32.acm Unknown video codec #11" I have NO idea where to go from here. I see a site to download the "imaadp32.acm" codec but what about the "Unknown video codec #11". What the heck is that and what do I do about it. Any help would be appreciate, Cliff
ps I should add that the avi files DO open and play in Bridge. I have the latest Quicktime. Everything is up to date and PS and the computer is otherwise working perfectly !

Thanks Curt and 'Mylenium'
I did re-set the prefs - but to no avail
I checked and my graphics driver and audio is all up to date.
No sure how to verify Windows Media Player's hardware acceleration options. I opened WMP Options /Perfformance tab and under Cd the DirX tab is checked.
Running Windows Vista - so does the same caution apply regarding a re-install of Windows Media Components and DirectX ?
Appreciate your help with this somewhat frustrating issue. I am converting some old 8mm film to avi with the hope of doing some edits then burning to DVD.
Cliff

Unable to open Canon 7D CR2 raw files in Photoshop CS6

Hi Folks,
I have been trying to open Canon 7D CR2 raw files in Photoshop CS6 (Extended) (Windows 8.1) but I'm always getting the error "Could not complete your request because the file format module cannot parse your file".
I installed the Camera Raw plugin ver 8.8.0.397 today. Did this initially by downloading and running the CameraRaw_8_8.zip available here Camera Raw plug-in installer. Still got the error.
Went and did the Check Updates in Photoshop and updated the Camera Raw (and other components) but STILL cannot open the CR2 files.
I can see the thumbnails in Bridge but when I double click to open them in Photoshop, same error.
Cannot seem to get past the "Could not complete your request..." error.
Any ideas?
Cheers,
Doug...

Hi Folks,
Thanks for your replies and assistance so far, very much appreciated. Its a very frustrating problem... this should be one of those things that just work.
I have uploaded two sample pics taken with my canon 7d. If you get a chance, could you please try opening these images to see if they work on your machine.
http://www.bespoke-gems.com/images/gemstones/misc/rawtest1_canon7d.cr2
http://www.bespoke-gems.com/images/gemstones/misc/rawtest2_canon7d.cr2
I have tried opening them on both my office and home computer but neither of them work.
Hmmm... could it have anything to do with the lens (Canon Macro Lens EF 100mm1:2.8 USM)
Many thanks!

I am suddenly unable to open my pictures in Adobe Photoshop. It gives the following message: The document "Tina-19.jpg" could not be opened. Photoshop cannot open files in the "Adobe Photoshop JPEG file" format. What does this mean? I have opened my phot

I am suddenly unable to open my pictures in Adobe Photoshop. It gives the following message: The document “Tina-19.jpg” could not be opened. Photoshop cannot open files in the “Adobe Photoshop JPEG file” format.
What does this mean? I have opened my photos in Adobe Photoshop for years and suddenly I get this message and can't open any of my pictures

JoeLib wrote:
You type way faster than me Gene.
Well, not necessarily in this case.
According to the time stamp, Gene posted his answer a bit over three hours before you did, Joe.
Gene's post: Dec 29, 2014 5:54 PM
Joe's post: Dec 29, 2014 8:57 PM

Cannot Open files in Photoshop cs6

Similar Messages

Maybe you are looking for