Cannot Open iTunes After Upgrading to 6.0.4

I downloaded the latest version of iTunes and ever since, I cannot open the program on my computer. I have tried everything they say to do in the on line support manual. Does anyone have any suggestions? I have sent a few hours on this and nothing they tell me to try is solving the problem.

hi goldylocks!
Error Number: 0x80040707
Description: DLL function call crashed: QTInstallCode.QuickTimePostInstallProc
that's a known complication of a broken QuickTime. in this context, it usually means the installation configuration information of the QuickTime has been compromised.
here's what we'll try first.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
next use the QuickTime component of the complete uninstall instructions in the following document as a guide to a manual removal of leftover QuickTime program files and folders.
Trouble installing iPod, iTunes, or QuickTime software in Windows
once we've got all the existing QuickTime scraped away, let's try another careful standalone QT 7.0.4 reinstall.
does it go through properly this time? if so, does your itunes launch properly again?
love, b

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      0   CoreFoundation                      0x0000000111c5764c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x000000010ffe26de objc_exception_throw + 43
      2   CoreFoundation                      0x0000000111c5742a +[NSException raise:format:arguments:] + 106
      3   Foundation                          0x000000010fb435b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
      4   Mail                                0x000000010f402f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
      5   Mail                                0x000000010f360404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
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      7   Mail                                0x000000010f41b168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
      8   CoreFoundation                      0x0000000111b81ea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
      9   CoreFoundation                      0x0000000111b81db9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
      10  Mail                                0x000000010f41b0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
      11  Foundation                          0x000000010fb8d2e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
      12  Foundation                          0x000000010fa79905 -[NSBlockOperation main] + 97
      13  Foundation                          0x000000010fa5859c -[__NSOperationInternal _start:] + 653
      14  Foundation                          0x000000010fa581a3 __NSOQSchedule_f + 184
      15  libdispatch.dylib                   0x0000000113ad5c13 _dispatch_client_callout + 8
      16  libdispatch.dylib                   0x0000000113ad9365 _dispatch_queue_drain + 1100
      17  libdispatch.dylib                   0x0000000113adaecc _dispatch_queue_invoke + 202
      18  libdispatch.dylib                   0x0000000113ad86b7 _dispatch_root_queue_drain + 463
      19  libdispatch.dylib                   0x0000000113ae6fe4 _dispatch_worker_thread3 + 91
      20  libsystem_pthread.dylib             0x0000000113e136cb _pthread_wqthread + 729
      21  libsystem_pthread.dylib             0x0000000113e114a1 start_wqthread + 13
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      0   CoreFoundation                      0x0000000111c5764c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x000000010ffe26de objc_exception_throw + 43
      2   CoreFoundation                      0x0000000111c5742a +[NSException raise:format:arguments:] + 106
      3   Foundation                          0x000000010fb435b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
      4   Mail                                0x000000010f402f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
      5   Mail                                0x000000010f360404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
      6   Mail                                0x000000010f404696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
      7   Mail                                0x000000010f41b168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
      8   CoreFoundation                      0x0000000111b81ea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
      9   CoreFoundation                      0x0000000111b81db9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
      10  Mail                                0x000000010f41b0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
      11  Foundation                          0x000000010fb8d2e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
      12  Foundation                          0x000000010fa79905 -[NSBlockOperation main] + 97
      13  Foundation                          0x000000010fa5859c -[__NSOperationInternal _start:] + 653
      14  Foundation                          0x000000010fa581a3 __NSOQSchedule_f + 184
      15  libdispatch.dylib                   0x0000000113ad5c13 _dispatch_client_callout + 8
      16  libdispatch.dylib                   0x0000000113ad9365 _dispatch_queue_drain + 1100
      17  libdispatch.dylib                   0x0000000113adaecc _dispatch_queue_invoke + 202
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      19  libdispatch.dylib                   0x0000000113ae6fe4 _dispatch_worker_thread3 + 91
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      21  libsystem_pthread.dylib             0x0000000113e114a1 start_wqthread + 13
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    1/2/2558 BE 7:15:01.641 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
    1/2/2558 BE 7:15:01.665 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
    1/2/2558 BE 7:15:01.673 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
    1/2/2558 BE 7:15:01.682 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
    1/2/2558 BE 7:15:01.689 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
    1/2/2558 BE 7:15:05.659 PM com.apple.xpc.launchd[1]: (com.apple.mail.52288[941]) Service exited due to signal: Abort trap: 6
    1/2/2558 BE 7:15:13.065 PM ReportCrash[947]: Saved crash report for Mail[941] version 8.1 (1993) to /Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-191512_apples-mac book-pro-3.crash
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    1/2/2558 BE 7:15:19.767 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
    1/2/2558 BE 7:15:19.767 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
    1/2/2558 BE 7:15:20.368 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
    1/2/2558 BE 7:15:25.817 PM Mail[951]: *** Assertion failure in -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:], /SourceCache/Mail/Mail-1993/MailFramework/Accounts/MFMailAccount.m:4467
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      0   CoreFoundation                      0x0000000111d3164c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x00000001100c96de objc_exception_throw + 43
      2   CoreFoundation                      0x0000000111d3142a +[NSException raise:format:arguments:] + 106
      3   Foundation                          0x000000010fc285b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
      4   Mail                                0x000000010f4e2f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
      5   Mail                                0x000000010f440404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
      6   Mail                                0x000000010f4e4696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
      7   Mail                                0x000000010f4fb168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
      8   CoreFoundation                      0x0000000111c5bea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
      9   CoreFoundation                      0x0000000111c5bdb9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
      10  Mail                                0x000000010f4fb0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
      11  Foundation                          0x000000010fc722e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
      12  Foundation                          0x000000010fb5e905 -[NSBlockOperation main] + 97
      13  Foundation                          0x000000010fb3d59c -[__NSOperationInternal _start:] + 653
      14  Foundation                          0x000000010fb3d1a3 __NSOQSchedule_f + 184
      15  libdispatch.dylib                   0x0000000113bbac13 _dispatch_client_callout + 8
      16  libdispatch.dylib                   0x0000000113bbe365 _dispatch_queue_drain + 1100
      17  libdispatch.dylib                   0x0000000113bbfecc _dispatch_queue_invoke + 202
      18  libdispatch.dylib                   0x0000000113bbd6b7 _dispatch_root_queue_drain + 463
      19  libdispatch.dylib                   0x0000000113bcbfe4 _dispatch_worker_thread3 + 91
      20  libsystem_pthread.dylib             0x0000000113f0f6cb _pthread_wqthread + 729
      21  libsystem_pthread.dylib             0x0000000113f0d4a1 start_wqthread + 13
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    *** First throw call stack:
      0   CoreFoundation                      0x0000000111d3164c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x00000001100c96de objc_exception_throw + 43
      2   CoreFoundation                      0x0000000111d3142a +[NSException raise:format:arguments:] + 106
      3   Foundation                          0x000000010fc285b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
      4   Mail                                0x000000010f4e2f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
      5   Mail                                0x000000010f440404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
      6   Mail                                0x000000010f4e4696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
      7   Mail                                0x000000010f4fb168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
      8   CoreFoundation                      0x0000000111c5bea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
      9   CoreFoundation                      0x0000000111c5bdb9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
      10  Mail                                0x000000010f4fb0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
      11  Foundation                          0x000000010fc722e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
      12  Foundation                          0x000000010fb5e905 -[NSBlockOperation main] + 97
      13  Foundation                          0x000000010fb3d59c -[__NSOperationInternal _start:] + 653
      14  Foundation                          0x000000010fb3d1a3 __NSOQSchedule_f + 184
      15  libdispatch.dylib                   0x0000000113bbac13 _dispatch_client_callout + 8
      16  libdispatch.dylib                   0x0000000113bbe365 _dispatch_queue_drain + 1100
      17  libdispatch.dylib                   0x0000000113bbfecc _dispatch_queue_invoke + 202
      18  libdispatch.dylib                   0x0000000113bbd6b7 _dispatch_root_queue_drain + 463
      19  libdispatch.dylib                   0x0000000113bcbfe4 _dispatch_worker_thread3 + 91
      20  libsystem_pthread.dylib             0x0000000113f0f6cb _pthread_wqthread + 729
      21  libsystem_pthread.dylib             0x0000000113f0d4a1 start_wqthread + 13
    1/2/2558 BE 7:15:26.815 PM com.apple.xpc.launchd[1]: (com.apple.mail.52288[951]) Service exited due to signal: Abort trap: 6
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    First, Apple product developers do not participate here, so rants posted here will do little good since the rant probably will be seen only by we your fellow users.
    Second, why can you not upgrade to QuickTime 7.6? If it's just a matter of you not being able to find an appropriate version for your version of Mac OS X, just run Software Update on your computer, or look here:
    http://support.apple.com/downloads/#quicktime
    QuickTime 7.6 is available for Mac OS X versions back to and including 10.4.11, which is also the earliest version that the current iTunes release will run on. So there shouldn't be any problem, at least not as far as an available compatible version is concerned.
    This happened on my fathers ITunes operating on ad older Windows. He now cannot use his Ipod, because he cannot get an Itunes that will run on his computer!
    What version of Windows does he have? Did he have his iPod working before, or is this a new iPod? If so, the system requirements for the iPod are clearly stated, on Apple's web site and, I believe, on the iPod's box. If his system doesn't match the system requirements of the iPod, that's not Apple's fault.
    Regards.
    Message was edited by: Dave Sawyer

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