Cannot open Numbers since updating to version 3.1.

Solutions in forums don't work. Can I uninstall (how ?) and reinstall without paying for it again ? Will that work ?

I hope your profile is outdated. Numbers 3.1 needs Mavericks. It won't run on Mountain Lion.
Solutions in forums don't work.
Which did you try? Holding down the shift key while relaunchig?
Can I uninstall (how ?) and reinstall without paying for it again ? Will that work ?
To uninstall go to Launchpad, find the Numbers icon with the four columns, hold down the option key until the icons quiver, and click the x to delete. Then go to the Mac App Store and redownload. You won't have to pay twice.
SG

Similar Messages

An update for numbers was shown for my macbook pro, however even though this has been done I cannot open numbers without updating and when you try to update again it advises you that this is already done so we go round in circles getting nowhere, any idea

` I cannot open numbers as it requires and update, and the update has taken place yet it still maintains that an update is required and when you look to iupdate it advises you that you have already updated so we go around the circle and get nowhere. Help please.

Hi renrut,
Do not delete the old version of Numbers (Numbers 2.3, Numbers'09). It has features that the new Numbers has lost (in particular, Print View).
Numbers '09 has been moved to a folder called iWork '09 inside your Applications folder. The icon on your Dock continues to point to Numbers '09. Launching Numbers from that icon is why you get the "Update" message. Numbers 2.3 is trying to open a Numbers 3 document.
The new version of Numbers (Numbers 3.2 is the latest version) lives in your Applications folder (not a sub folder). Drag that icon to your Dock. It will become an Alias. Right click (or control click) on it and Options > Keep In Dock. Now you can chose which version to run.
Numbers 2 on the left (three columns)
Numbers 3 on the right (four columns).
Both versions will run happily side by side. Just be sure which version you use to open a Numbers document. If Numbers 3 tries to "steal" a Numbers 2 document, you will get a warning when you start to edit:
Edit a Copy will preserve your Numbers 2 document and create a Numbers 3 copy. Cancel will get you out. Upgrade will convert your Numbers 2 document to a Numbers 3 document.
If all else fails, you can do Menu > File > Export To > Numbers '09 to revert.
Do not delete Numbers '09 (or Numbers '08) from your machine! You will need them.
Regards,
Ian.
Message was edited by: Yellowbox. Screenshots added again. The forum software was down when I tried to reply. I hope they now show. Ian.

Cannot open iMovie since update

Cannot open i movie after most recent update. It runs through all my projects then "quits unexpectedly".
I've tried opening with Option key being held but same problem.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Cannot open itunes since update.

Since update, I cannot open itunes. Message says, "itunes Library Extras.itdb file is locked, on a locked disck, or you do not have write permission on this disc." What to do??

Below where you see the Read and Write permissions on that folder there is a little triangle next to the word Details. Scroll down a bit and you'll see a tab to click to Apply to Enclosed Items. If it says you have read and write on the main folder, click the Apply button to make sure that all folders inside the main folder also have both Read and Write permission.

I cannot open apps since update

I updated my iPad 2 and now I cannot open them. Why is this happening?

If it is your third party apps that are crashing - and not the preinstalled apps - try downloading another app - any free app will do. It seems to reset something in some weird security thing or something like that. Try it.

I cannot open JAVA since updating Firefox

I used Java successfully for one web site until my last update with Firefox. Now Java will not open and a popup explains that the app I tried was not registered with Apple by an identified developer. Also it says the safest approach is to look for a new version of the app from Mac App Store or check for an alternative from an identified developer. It also says I can override my security settings and open the app anyway.
Since I used it for so long I don't understand this glitch or what is safe to do. I cannot find an app for JAVA for mac in the Mac App store.
Any one else have this problem? Any advice on what is safe to do? I haven't tried to open it within Safari because I didn't want to use Safari for Java.
Thanks.

DL = download
SE = standard edition
JRE = Java Runtime Environment component
The only way to tell which JRE version you have installed in Lion or larter is to run this commend in the Terminal app:
/Library/Internet\ Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java -version
It should return something like this:
java version "1.7.0_67"
Java(TM) SE Runtime Environment (build 1.7.0_67-b01)
Java HotSpot(TM) 64-Bit Server VM (build 24.65-b04, mixed mode)

Cannot open pdfs since update.

I recently updated Adobe Reader and since then I can no longer open some of my archived pdf's that used to open just fine. This is pretty critical especially with tax time coming up. I get the message below.
Acrobat could not open '*.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF.
Thanks for any suggestions.

Yeah, I'm gonna add my frustration to this topic. We have a Vista system running 10.1.4 and a Win7 system running 11.0.01. Both of these systems will no longer open our fax service-generated PDF files. PDF files from other sources still open okay. The help document at http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html is useless as those directory keys do not appear to exist in either our Win7 or Vista systems and I cannot find an equivalent setting.
Reverting the Win7 system back to 10.1.4 solves the issue. And we have a Vista system running 9.5 which appears to work. So the problem surfaces ONLY when running the latest version and the latest revision on a particular platform. It is highly unlikely that we can get our third-party fax service to rewrite their PDF format anytime soon. So we are at the mercy of Adobe to provide some sort of relief - possibly in the form of a Preferences setting.
UPDATE: In re-reading the article, I caught that if the key did not exist, I needed to create it. That worked on both systems. It was easier to do using the HKCU setting as the structure was already there.

I cannot open Mail since I updated to OS X10.6.8 yesterday I get a message that says I have Mail 4.5 which is incompatible with the OS

I cannot open Mail since I updated yesterday. I get a message saying I have version 4.5 and it is not compatible with OS 10.6.8 What dod I do to get back to mail.??

See possible fixes here.
https://discussions.apple.com/message/19760703#19760703
https://discussions.apple.com/thread/4311280?tstart=0
https://discussions.apple.com/message/19710911#19710911
Some have reported success simply by reinstalling the update -- not sure of this one, but can't hurt.
http://support.apple.com/kb/DL1586

I cannot open numbers. When I double click on the icon it says "Numbers cannot be opened while it is being updated." The same is happening with other programs. I recently upgraded to Mavericks

I cannot open numbers. When I double click on the icon it says "Numbers cannot be opened while it is being updated." The same is happening with other programs. I recently upgraded to Mavericks

Well, I figured itout.
Apparently the Numbers (and Pages) app downloads was stopped and \never re\started.. possibly because of something I did, like turn off my machine during them.
I went to Apple > App Store > Purchases. I discovered all three iWorks apps were listed but showed "Resume" as the status button at the right. I clicked on each to get them started again... and they eventually automatically became "Installed".
They work, now!

Pdf files not opening properly since updating to 1.7.1.418 only happens with security locked files

I've saved a file in pdf format from Illustrator with a security lock & now it wont open in Photoshop. I've only had this issue since updating to version 1.7.1.418

Wouldn't it be a good idea to completely invalidate the applet cache in the JRE installer?Yes, I guess it should be an option for user of the app on first start after upgrade, not for the JRE installer. There are many large applications that users would want to avoid re-download.
From the log, there is some hidden exception during first launch. The best way to proceed is to file a bug, including some guest/debugging access to the game.

I just downloaded Ilife 9 and now my Iphoto doesn't open. The error message says: You cannot open your library using this version. Quit and use the older version. What can I do?

I just downloaded Ilife 9 and now my Iphoto doesn't open. The error message says: You cannot open your library using this version. Quit and use the older version. What can I do?

iLife '09 is not available as a download - it is only available as a purchase
iLife '11 is available as a DVD purchase and the compoments of it are available from the App Store (iPhoto '11 (version 9.1.5), etc)
Exactly what did you do? And exactly what does the error message say?
On the surface it appears that you are attemptying to open a new library with an older version (iPhoto '09 can not open an iPhoto '11 library for example)
LN

Cannot open numbers document saved on USB

cannot open numbers document saved on USB

Have you tried to locate them via Spotlight? If no success, try Easy Find. That occasionally works when Spotlight fails.
http://www.devontechnologies.com/download/products.html
Ciao.

TS1702 I cannot get Numbers to update on my iPad. Have deleted and reinstalled it and still get old information when I drag from my Excel program. Any ideas on what could be going wrong would be most welcome.

I cannot get Numbers to update on my iPad. Have deleted and reinstalled it and still get old information when I drag from my Excel program. Any ideas on what could be going wrong would be most welcome.

Bryce,
Did you try disabling ActiveX Filtering?
You have more details in the following link:
http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_2__Disable_Ac tiveX_Filtering__if_you_are_using_Internet_Explorer_9__
Thanks,
Sunil

HT4623 I cannot send texts since updating to Ios7

I cannot send texts since updating to ios7

Hello Aupperl,
Thanks for using Apple Support Communities.
The following support article has some great troubleshooting steps for you to follow in order to fix the issue of not being able to send email.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Take care,
Alex H.

Cannot down load mandatory update for version 2.3.0.0 adobe air for adobe_com error 16820

cannot download mandatory update 2.3.0.0 adobe air for adobe_com error message 16820

it turned out that the "acrobat_com" that I was trying to update, was so
outdated that adobe was no longer supporting it, there fore I got the
error message when I tried to do the "mandatory" update. It had to be
uninstalled, and then the new one installed from the Adobe web site.
Thanks for your interest and your attempt to help me.
Date: Mon, 28 May 2012 21:33:57 -0600
From: [email protected]
To: [email protected]
Subject: cannot down load mandatory update for version 2.3.0.0 adobe air for adobe_com error 16820
    Re: cannot down load mandatory update for version 2.3.0.0 adobe air for adobe_com error 16820
    created by Pat Willener in Downloading, Installing, Setting Up - View the full discussion
Can you try to download the latest AIR runtime from http://get.adobe.com/air/ ? Make sure all applications are closed when you run the installer.
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4446558#4446558
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Cannot open Numbers since updating to version 3.1.

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