Cannot open pdf created from website

Hi, I am trialling Acrobat V9 Pro (on Win XP SP2, 1Gb RAM) and have tried to create a pdf from a multilayered website. It all appears to work fine (looks great in Acrobat), but when I try and open the resulting pdf in Acrobat Reader (v5) I get the old "There was an error opening this document. The file is damaged and could not be repaired" message.
I did a test with a single page web page conversion and that opened fine in Reader. And also with a different urled multilayered website, and that failed. How do I get this honey to work for me???
Thanks in advance

Being able to read a web site is problematic. The fact that you got the first one is good, but that does not mean Acrobat will work with all of the web variations. One way to get the web site (but not as interactive in a PDF form) is to print to the Adobe PDF printer from a browser that can read the site. If you need more on the issues or what works folks would need the URL of the web site to provide more info.
For AR5, how did you transfer the PDF to AR5? Did you save the PDF from AA9 in AR5 compatible mode (likely the problem)? If not, you will need to use PDF Optimize (or Reduce File Size if you can find it in AA9) to save to be compatible with AR5. Most of the time, the newer PDFs will open, but may be missing things. It sounds like you have a case where compatibility has finally be come a viewing issue.

Similar Messages

  • Cannot open pdf files from websites with Adobe Acrobat X

    Since purchasing and having my IT technician install Adobe Acrobat X, I can no longer open pdf documents that are hosted on websites.  We have many pdf documents on our business network and MS SharePoint sites.  Since the upgrade these will not open directly when selected in the MS Browser.  I can download the files to my computer and then open them.  I see the same issue with pdf documents hosted on "outside" websites.  I have set associations to pdf files to Adobe Acrobat 10  rather than the reader that is also installed on this machine but still have this same issue.
    The error message window that opens in the browser says, "There is a problem with Adobe Acrobat/Reader.  If it is running, please exit and try again. (1:1)
    I have tried with the Adobe application running and with it not running and there is no difference.
    Is there something I can check or have my IT technician check to try and get this issue resolved?
    I am runing Windows XP Professional with the latest service packs.
    I am using Internet Explorer 8
    Thanks,
    Keith

    Hi Keith,
    Thanks for your mail.
    Here's the link to the KB article that gives the details of how to configure the SharePoint server for Acrobat X. These changes enable PDF files opened directly from the SharePoint browser to be recognized as SharePoint files by Acrobat and this can be verified by going to the File menu in Acrobat. The File menu will have a menu item SharePoint Server.
    http://kb2.adobe.com/cps/837/cpsid_83709.html  (The file on this link that you need to refer for the steps is "Enterprise Administration Guide" section "SharePoint Integration" )
    regards,
    Shivani

  • I cannot open pdf files from one supplier when using Adobe Reader but I can using another Viewer

    I cannot open pdf files from one supplier when using Adobe Reader but I can open it if using Google PDF viewer or another viewer. The Adobe reader gives the error "There was an error opening this document. The file is damaged and could not be repaired" when I try to open the file. The version of Adobe Reader is 10.1.7, however I have tried other versions and they all fail the same way.  I have tested on a number of different PC's in different networks and all fail using Adobe Reader but work using alternate viewer. Also the PC's will open a PDF from any other source.

    Newer Reader versions are more strict than older versions (and other PDF viewers).  If certain minimum requirements are not met, Reader will tell you that the PDF is damaged.  This can happen when a document was created with software that does not adhere to PDF standards, or when the file was damaged during a download or email transmission.
    You should contact the creator of these PDFs.

  • Acrobat 8 Standard crashes when opening PDFs created from  Microsoft Project 2007

    Issue: Acrobat 8 Standard crashes when opening PDFs created from Microsoft Project 2007.
    OS: Win XP Pro SP3
    Error Message(s): None
    Details: This issue happens with multiple Microsoft Project files (including new files), multiple PDF creators (included Acrobat 8 Standard) and on multiple computers. We also tried opening the PDFs in Adobe Reader 8 instead of Acrobat Standard 8. There is no record in the event log on the computers of the application crashes.

    I may have a resolution now...
    I clicked Tools -> Options -> View and turned off Bars and shapes in Gantt views in 3-D" on the advice of someone on a Microsoft Forum. I made three PDFs from three Microsoft Project files (that were having trouble previously) and was not able to get these PDFs to crash when zooming or changing pages. So far so good!
    Regards,
    Josh Gold
    SERA Architects

  • Mac OS X cannot open pdf files from online sites.

    Mac OS X cannot open pdf files from online sites.

    The problem is definitely between my safari and Adobe.
    I can open documents in emails. But not something like this.
    Your Folk Project newsletter for the coming month is available for download at:
    http://folkproject.org/enl/eNewsletterDownload.shtml
    Kathryn Weidener
    Storyteller
    908 369-7571
    [email protected]

  • I cannot open PDF's from a friends new PC, to my MacBook.  All other emailed PDF's are able to be op

    I cannot open PDF's from a friends new PC, to my MacBook.  All other emailed PDF's are able to be opened.  The  attachments show up as "win mail.dat" files, that Adobe will nor open.  What can I do?

    This is due to windows encoding of the files for mailing. You need TNEF's Enough
    http://www.joshjacob.com/mac-development/tnef.php

  • Cannot open pdf's from internet

    I installed Adobe reader but found it wasn't necessary. After uninstalling it I cannot open pdf's from the internet. When I try all that opens is a blank screen. How can I fix this?

    Open a Finder window then from the menu bar click Go > Go to Folder
    Type or copy paste the following:
    /Library/Internet Plug-Ins
    Click Go.
    If you see the:  AdobePDFViewer plugin in the Internet Plug-Ins folder, move it to the trash.
    Restart your Mac and try opening a PDF file.

  • Problems opening PDF files from Websites

    I just had the contents of my (dying) ibook transferred onto my emac. The tech created a new user/desktop on the emac. Now, when I try to open PDF files from a website, I get a window saying this:
    "Downloading - users/myname/desktop/xxxxx.pdf could not be saved because an unknown error occurred. Try saving to a different location."
    Points to note: 1) The "xxxxx.pdf" part of the above message changes each time I try to open a pdf document, even the same one, and it does not show the real name of the document (e.g. CollegeApplication.pdf)
    2) this never happened on my laptop;
    3) the settings are set in Firefox to download pdf's to my desktop;
    4) I have the latest version of Adobe Acrobat, which I already tried opening before downloading.
    Any ideas? Thank you!

    Will the new account save to a different location?
    Is the "myname" that appears in the error message that of the new account or of the old one?
    Following up on Frank's tip about file permissions, is it possible that the GID of the new user account conflicts with the existing? The existing admin user was likely GID = 501 on both Macs, and depending on how the laptop's data was transferred, the internal ownership of the transferred files still points to 502 rather than say 502.
    have you tried the old standby of running Disk Utility's Repair Permissions on the hard drive?

  • Not opening pdf docs from websites

    We recently installed Adobe Acrobat (full version) 7 onto our computers.  For some reason it will now not open any docs that are pdf's from websites/webpages which has rendered my computer virutally useless as I'm an insurance agent and 90% of what I print are pdf's from carrier websites.  Thoughts?  I've messed with my restricted sites options and some of my security features and am not having luck.

    Thanks Tim,
    I am using IE, so I did the instructions, but the box was already marked.  It so weird, whenever I go to open the PDF's from online it just errors out and says IE isn’t responding.  I'm sure it has to do w/ the Adobe b/c that is the only change that was made to my PC between the time it worked and stopped working...
    Alysia Lutz
    KFG Insurance Agency, LLC
    "A Division of Korhorn Financial Group, Inc"
    6910 N. Main St, Unit 41, Bldg 16
    Granger, IN 46530
    Local: (574) 247-5898 ext. 117
    Toll Free: (800) 258-9574 ext. 117
    Fax: (574) 243-2639
    Website: www.korhorn.com
    Email: [email protected]

  • Unable to open PDF files from website

    hi friends,
    I am using iPad Air and iOS 7.1.2. When I tried to open PDF files from below site in safari,
    http://www.iar.com/Products/IAR-visualSTATE/User-guides/
    ftp://ftp.iar.se/WWWfiles/vs/QuickStartTutorial.pdf
    it shows error as "Safari can not open the page because it could not load any data".
    KIshore.

    Safari seems to have trouble with FTP sites.  You may need another Browser to open these PDFs.  Opera seems to Work.
    https://itunes.apple.com/en/app/opera-mini-web-browser/id363729560?mt=8

  • Open PDF's from website

    When I open pdf's from our homepage the pdf is now loaded in my Adobe acrobat instead of directly in the browser as it did before.
    How do I fix this?
    Regards,
    Rolf

    good question i have the same problem I have tried everything from uninstalling all old versions i installed new versions did everything it told me to do I registerd. I have tried everything don't know what else to do. Can anybody help?

  • I can't open PDF's from websites!!!!

    Please, I need help! So, I went to attesting.com and was having issues purchasing something from them, so I went to there technical requirements and uploaded their link for Adobe Acrobat Read X. I have a MAC version 10.9.4. It seemed everything was ok. Then I went to my school's website to print a form which is in PDF form and I get this ADOBE LOCKED THIS PDF. or something like that. It doesn't say it now. Now, when I try to open a PDF from a website it says BEFORE VIEWING PDF DOCUMENTS IN THIS BROWSER YOU MUST LAUNCHADOBE READER AND ACCEPT THE END USER AGREEMENT, THEN QUIT, AND RELAUNCH THE BROWSER. So, I've un-installed Adobe and reinstalled Adobe numerous times and I STILL CANNOT GET MY PDF's. I've NEVER had any issue before. Can anyone please help!?!?! I tried contacting Adobe and chatted with someone online and he said that he doesn't help support this issue since it's not something I've paid for. I'm so frustrated and mad! ugh! Any suggestions is much appreciated!

    And I've also just realized I can't open PDF's at all. Tried exporting on of the PDF forms from my school website to my desktop and it won't open from my desktop either. It's saying it's empty.

  • Cannot open pdf docs from within Eudora.  Registry problem?

    My email client is Eudora, which has worked well for many years, but it recently lost the ability to open pdf email attachments in Adobe Reader from within it.
    I have tried the  standard file association solution and that has not helped.
    I am posting to see if anyone thinks my problem is caused by registry settings, and if so, if you can give me a lead on which settings to change and what to change them to.  Here are details.
    I am currently using Eudora 5.2.  Adobe Reader 9.4 is my default pdf viewing software and OS is Vista Home Premium SP2.
    I was recently given a nuance product, pdf converter pro 7, which set itself as my default pdf viewer.
    I have succeeded in restoring Adobe Reader as my default pdf viewer (e.g., in Windows Explorer and Internet Explorer), but now, when I try to click on a pdf attachment in Eudora, the file doesn't open and the following pops up in an error box:
    "This file  does not have a program associated with it for performing this action.  Create an association in the Set Associations control panel."
    I have gone to the associations control panel and set Adobe Reader as my default program for opening pdf files.  However that has had no effect on the problem in Eudora.
    The attachments to emails in Eudora have the little Adobe pdf icon next to the file name and have a .pdf extension, but all I get when I click on them is the error message.  If I right-click on the attachment's file name, I get a context menu, but if I click on "open with..." and then select to always open with Adobe Reader, the pdf attachment does not open and nothing changes.
    If I try to use the context menu to do a "save as," to save the attached pdf somewhere on my hard drive, everything looks fine, except the pdf is not saved to the other folder.
    Other files attached to my emails open fine from Eudora, as always (e.g., Word documents), just as pdf documents used to do for many years.
    I can go to Eudora's attachments folder in Windows Explorer and open the attached pdfs from there, and they open in Adobe Reader and work fine.  However, that takes time to hunt them down in the hundreds of attachment files, which I would rather avoid.
    I tried reinstalling Eudora.  The problem persists.
    I assume nuance's pdf converter pro 7 hijacked an Adobe Reader registry setting, or maybe a Eudora registry setting, but I have not been able to find it and would not know what to do if I did.
    Any suggestions for a fix will be appreciated.

    No, I can't, sorry.
    ForexForecast L.T.D
    www.previsioniforex.info

  • Cannot open .pdf created by InDesign CS6, can open all other .pdfs

    I just got InDesign CS6 at work (I use CC at home, but my company could not afford the CC subscription). I'm on PC with the minimum specs for InDesign and Photoshop Elements (also just installed). I have never been able to print to .pdf from InDesign; the program hangs. I have been doing Export to .pdf, press quality with my printer's specs. This has been working fine, except that, on occasion, I have to export the .pdf a few times to get it to open; it will give me an "either not a supported file or damaged" error message. Up until today, I have been able to export 2-3 times and would always get a .pdf that would open.
    As of today, I cannot open any .pdf at all; I get that same "not supported or damaged" error message. However, if I let my computer sit idle for about 30 minutes, it will open. In addition, after exporting, InDesign hangs on a background task of "Export " 5" and I have to close out of that task to do anything further in the program.
    I have read the forums on these issues and done what I can: I have installed all updates, backsaved to earlier Acrobat versions, exported to .idml, etc. Nothing helps.
    I will confess that I am not the most technically-savvy person by any means. My company is small and does not have an IT person, nor is there a budget for calling someone in, so it is up to me and my admittedly limited understanding of this software to fix this issue.
    Help?

    You may have shown me part of the problem. I can't share one of the files I'm working on, as they're full of images and we have client protections that make sharing problematic, but I did try to recreate a new file with garbage text and graphics and that .pdf opened without any problem.
    Could this be a file size issue? The files I'm working on are only 8,900 kb and 200 kb. That doesn't seem too large to me, but perhaps it's enough to cause a problem on my machine.

  • Cannot open adobe reader from website

    PDF in website will not open. Suggested solutions from website and Adobe have not corrected issue.

    Accepting the EULA is not done during the installation, but when Adobe Reader is launched for the first time.  That's what you need to do (not the browser plugin, but the actual Reader program).

Maybe you are looking for

  • Fast change for statistical delivery date in me21n

    hi need fast change for statistical delivery date in me21n in me21n when i enter on to fast change screen i doesn't find statistical delivery date can anyone tell me the process thanks

  • I Dowlaoded new version of I tunes and I have lost everything. How do i get it all back?

    i Dowlaoded new version of I tunes and I have lost everything. How do i get it back?

  • Connection pooling in RFC adapter..

    Hi folks I have a requirement to use connection pooling in RFC adapter.I understand we can use JCO.Client class parameters in the advanced tab of RFC adapter..Does that mean I can use <b>JCO.addClientPool()</b> function.??? (I guess not,as it is not

  • Modem issues solved with 10.4.8?

    Hi all, As the Apple USB modem users know, there was a serious issue with the IOUSB kernel in 10.4.7 that made the external Apple modem very unreliable. This issue was solved by downgrading that kernel to the 10.4.5 version. I've not done the 10.4.8

  • Web Part Not Re-sizing Based on Width Property

    I have a SP 2010 publishing site with a custom master page, using the Body Only page layout.  I inserted a discussion board web part in the page content section of the page.  When I go into the standard web part properties and try to set an absolute