Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working

Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working. A problem has caused the program to stop working

Which Operating system you are using?
Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)] and then try to open the file.

Similar Messages

  • I cannot open pdf files from one supplier when using Adobe Reader but I can using another Viewer

    I cannot open pdf files from one supplier when using Adobe Reader but I can open it if using Google PDF viewer or another viewer. The Adobe reader gives the error "There was an error opening this document. The file is damaged and could not be repaired" when I try to open the file. The version of Adobe Reader is 10.1.7, however I have tried other versions and they all fail the same way.  I have tested on a number of different PC's in different networks and all fail using Adobe Reader but work using alternate viewer. Also the PC's will open a PDF from any other source.

    Newer Reader versions are more strict than older versions (and other PDF viewers).  If certain minimum requirements are not met, Reader will tell you that the PDF is damaged.  This can happen when a document was created with software that does not adhere to PDF standards, or when the file was damaged during a download or email transmission.
    You should contact the creator of these PDFs.

  • Cannot print PDF file with version 11.0.10 Adobe Reader.

    Cannot print PDF file with version 11.0.10 Adobe Reader.  Get error messages "This document could not be printed" and "There are no pages selected to print".  I am using a Mac OS Ver 10.0.2.  I see that this question has been asked by others recently, but no answers.  Anyone have any suggestions?

    Assuming you are running 10.10.2 and not the ancient 10.0.2, can you tell us what printer and printer driver you are using? How is the printer connected to the computer (network, usb)? See if you can delete the Reader preference files? Years ago I resetting the printer subsystem would sometimes cure a problem like this.

  • I cannot open PDF files even though I have installed Adobe Reader

    I cannot open PDF files even though I have installed Adobe Reader

    I cannot open PDF files online
    You seem to have missed some of our questions
    What is your operating system? (e.g. Windows Vista, Mac OS Lion)
    What happens when you try to open PDF files?
    Do you get any error message?
    and I will add one more
    What web browser are you using?

  • Cannot open pdf files with Firefox's built-in pdf viewer

    This just started (I think) with Firefox 37.01. This is on Win7-X64. I cannot open pdf files with the Firefox built-in pdf viewer. If I click on the file or try to open it from within Firefox, it brings up a "opening filename.pdf" message. If I select the "Open with" radio button as 'Firefox (default),' it just keeps looping on this process; it never opens. In Tools => Options => Applications, Portable Document Format (PDF) is indicated as 'Preview in Firefox.' I've never had any other PDF viewer installed on this computer. I've tried disabling all plug-ins and extensions, but it still doesn't work. I searched for solutions but haven't found any for this specific issue.
    Thanks for the help.

    Hello,
    Have you tried, to start Firefox in safemode you can do so by following these steps
    '''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
    * Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
    '''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
    * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac: Hold the '''option''' key while starting Firefox.
    * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    When the Firefox Safe Mode window appears, select "Start in Safe Mode".
    ;[[Image:SafeMode-Fx35]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    When you figure out what's causing your issues, please let us know. It might help others with the same problem.

  • Hi. I was trying to open some pdf files and got a message my adobe reader was deinstalled. I installed a new version of Adobe Reader for Mac and when trying to open a PDF file I am getting a message in a foreign language. Any suggestions?

    Hi. I was trying to open some pdf files and got a message my adobe reader was deinstalled. I installed a new version of Adobe Reader for Mac and when trying to open a PDF file I am getting a message in a foreign language. Any suggestions?

    Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.

  • I have Acrobat 9.5 and when I try to create pdf from scanner, it displays an error "Adobe acrobat has stopped working". Is there any way I can use this functionality?

    I have Acrobat 9.5 and when I try to create>pdf from scanner, it displays an error "Adobe acrobat has stopped working". Is there any way I can use this functionality?

    Provide you have Acrobat 9 installed in an OS for which Acrobat 9 is compatible then you can use the functionality.
    As well, you need a scanner connected, powered up, and the software installed. Acrobat 9 "prefers" TWAIN drivers.
    Always visit the scanner vendor's site and download - install the latest greatest software.
    n.b., The Acrobat 9.x product family passed into "End of Support" mid-year 2013.
    As well the Acrobat 9.x product family is not compatible with contemporary OSs.
    Be well...

  • With OSX 10.8.5 cannot open PDF files with 11.0.04?

    using OSX 10.8.5 cannot open PDF files from Xerox Docushare with recently downloaded PDF 11.0.04

    That crash is a known bug in Apple's display code.
    But it's the QuickDraw code, which Apple does not want to fix.
    There is nothing we can do about that OS bug, other than to suggest using a more recent version of Photoshop written to the Cocoa APIs.

  • I cannot open PDF files with my Mountain Lion system. What APP's do I need?

    What Apps do I need  to open PDF files with Mt. Lion installed?

    Double-click the PDF and it should open in Preview.

  • Cannot open pdf file with Firefox 11.0

    Firefox automatically upgrades the version I am using. Since it was recently upgraded I cannot open pdf files. Am faced with a blank page. I went through some of the suggestions on these pages and when I opened the Tools window, there is a warning:
    Firefox PDF Plugin for Mac OS X is incompatible with Firefox 11!
    Is there a way around it? Or is it time to say goodbye to Firefox and move to Safari?

    When Firefox updates, it turns
    off add-ons that are not
    compatible with the new
    version. In addition, add-ons
    that may have been
    automatically installed by other
    programs without your
    knowledge (third party add-
    ons) have been disabled. For
    more info about re-enabling
    add-ons, see the link below.
    http://support.mozilla.org/en-US/kb/Add-ons%20are%20disabled%20after%20updating%20Firefox#os=android&browser=m10

  • I can't open PDF files even though I have downloaded Adobe Reader.  I am using a Mac book Pro

    I can't open PDF files as the screen message says I have to reopen the computer and sign the Adobe Reader agreement but even though Adobe has downloaded I don't get any screen message indicating where I would do this.
    Where is this?

    after downloading, did you install adobe reader?

  • When i open Itunes I immediately get a message that say itunes has stopped working.

    When I open Itunes I get a message that says itunes has stopped working.  It worked well until I tried to sync songs from my ipod onto my new computer.  Not sure is that is the problem or merely a symptom.  Any help would be awesome.  THanks!! 

    You are on pc or mac?  I think pc.   Below is a link that gives the steps, and it suggests you need to down load a controller, and then it tells you how to set it up.  See if this helps any.
    http://www.gottabemobile.com/2011/10/12/icloud-photo-stream-on-windows-pc/
    Within the write up is a link to the apple site where the download is available, for free!

  • Acrobat 7.1 IE plugin cannot open .pdf Files with mt/application/octet-stream

    Hi Folks,
    we have some problems to open pdf - files via Hyperlink in an IE Explorer. this files get from the web-server the MIME-Type "octet-stream".
    the only option is to save and then open the pdf files. But we want to open the pdf files directly IN the IE. the option to open it not in IE is not possible because then another application will not work.
    Is it generally possible to open an pdf File with an octet-stream MIME-Type with the IE-Pluin, and if Yes is ther any possible configuration we could try.
    Thanks for your help
    regards
    Felix

    Hi Bill,
    we already tried to change that checkbox that solves the problem but we get new problems with other applications, so this way is also no option for us.
    also we tried to repair / reinstall acrobat, but it has no effect.
    I suppose that maybe adobe just closed that door to open pdf documents with the octet-stream MIME-Type. Because it could an way to insert executable files in the system.
    maybe a higher version than 7.1 can do this?
    Thanks for your help, here in Germany it is already 2 pm so not far from quitting-time ;)

  • I cannot open pdf files with Firefox using a Mac 10.5.8 OSX

    The new version of Firefox does not support opening pdf files using a Mac 1.5.8 OSX with an Intel processor. Anything I can do?

    ios 6 requires itunes 10.6.3 or higher which requires Mac OS 10.6.8 or higher

  • How can I get Safari 5.1.2 to automatically open pdf files on web pages by using Adobe Reader?

    Safari 5.1.2 always opens pdf files on web pages as a single frame and thus it will not print properly.  How can I get Safari to open all pdfs with Adobe Reader 10.1.1?

    Carolyn,
    Thanks for sending your suggestion on how to solve my problem.  Unfortunately, it did not work for me.  I trashed the file, quit and relaunched Safari, but the problem remained the same.  Although it did not work, I do appreciate that you took the time to try to help me.
    Thanks.

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