Cannot open survey files from email after upgrading SAP gui to 720

Cannot open survey files attachments from email after upgrading SAP gui from 640  to 720.
Tried uninstalling & reinstalling but still error persists,
Error is : cannot split connection string: /h/server name/s/sapdp00 ( from SAP GUI security )
Please advise.

Can't say I have seen this error before but if it is pertaining to the new security module within 7.20, which are much more strict then 6.40, I would look under the SAP GUI configuration options.  Focus on Security > Security settings.
There are pages and pages of rules which can be defined.
A test could be to disable all of them on an isolated machine and set them to allow and see if your problem persists.  If the error is resolved, it is something in there you need to address.
Regards,
Zecher

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