Cannot play songs purchased from itunes

I cannot play songs purchased from our itunes account but we can play all other songs. the songs show up on the ipod but when you click to play, the song never starts and it just goes back to the main menu.
ipod with scroll wheel Windows XP Pro

Yes to resetting and yes to new SW. I just used the new updater to load the latest version. We had the same problem with the old version.

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IPod will not play songs purchased from itunes

my ipod will show me the album (songs, artwork, time of song, etc.) but when I press play, it just quickly skips through all the songs. So far this has only been the case with music purchased through itunes. I restored my ipod but nothing has helped thus far. Any suggestions would be appreciated!

This just happened to me on one song I purchased from iTunes (it plays fine on iTunes on my MacBook). I'm on iTunes 8.0 (haven't yet upgraded to newest version). Everything else works fine so should I do this for only one song - or is there another easier fix? I did copy the song to a cd so would it work if I just deleted the one song and imported it? Or is this a sign of a deeper problem?

Help - Cannot play music purchased from iTunes store

HI,
Hoping someone can help me. I cannot play any music I have purchased from the iTunes store on my Macbook Pro or iMac at home however I can play the tracks on my iMac at work. This occurred after I reinstalled Leopard on my main iMac at home. Here are the steps I have taken so far to try and resolve:
1 - Deauthorized all computers
2 - Reauthorized all computers
I recently copied the music library from my home iMac to the work iMac and laptop they are all the same files now, not different versions. Essentially I'm playing the same file on each machine and all machines are authorized.
If I select a purchased song at home or on my MacBook Pro, a window opens saying I am not authorized, blah blah blah. I input my details which I know are correct. The message tells me the authorization was successful but if I click on the song, the window opens again telling me I'm not authorized - ARRRGHHH!!
BUT the weird thing is, the files all play on my work iMac. This is the only device that hasn't changed recently - the home Mac is a new OS restore and the MacBook Pro is about 2 months old, but if I've authorized them I don't understand why they won't play.
Trying to contact iTunes support it impossible so I thought I'd see if anyone else has suffered a similar experience?

I have the SAME problem and it's driving me INSANE!! I contacted an iTunes person and she's trying to help me but it didn't really help much... The stupid authorization prompt won't stopp popping up and I'm about to throw my computer out the window... It will sync and everything, but before it's done it will say some of my songs weren't copied to my iPhone because I'm not authorized, even though I AM. It's highly depressing... I really want to fix this problem. I thought it was just my computer because if just recovered from a major virus that we fixed, but what you explained is Identical to my problem. If you find a solution, please tell me! Thank you very much.

Can't play song purchased from iTunes Store

I recently purchased a song from iTunes Store, and the song appears in my library. However, when I double click on the song to playback, it skips to another song. It won't play at all. Help?! How can I get the song to play (or at least get my $1.29 back)?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

IPhoto will not play song purchased from iTunes in slideshow

IPhoto reports the song as not being authorized on this computer.
When I go to iTunes the songs are all authorized to play on this computer, and they do play in iTunes.
Here's the message from iPhoto:
This computer is not authorized to play "17 Good Riddance.mp4".
If you purchased this song you can open itunes and authorize this computer to play this song by entering your Apple ID and Password".
When I do this, nothing changes. I can repeat the process a number of times and the purchased song will not play.
Anyone else deal with this and find a solution?

I did the burn and re-import and that works just fine. Would like to resolve this so I do not have to do that work around though.
Haven't posted at the iTunes forum as it seems like more of an iPhoto problem since the songs in question play fine in iTunes. It seems that iPhoto is the program having trouble with the DRM on slideshows.
I'll check around over there though.
Thanks everyone for such quick responses.

I recently updated my iPhone and now find there are a number of songs that I cannot sync to my phone. Some are songs purchased from iTunes. Is there anyway to remedy this? I'd really prefer not to have to repurchase music. Thanks

I recently ran an updatedafter being prompted multiple times. Now I find there are a number of songs that I cannot sync to my iPhone. Some are songs purchased from iTunes. Is there anyway to remedy this? I'd really prefer not to have to repurchase music.

Why would you repurchase songs simply because they will not sync? Sorry, that's beyond illogical, it's simply not smart.
What happens when trying to sync these songs?
Any errors?

Everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.

Hi guys,
I need some everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.
Kind regards
Ian

One correction, from the icloud I was not able to listed to the entire song. So when you purchased the song if it wasn't downloaded to your library, chances are you have lost your opportunity to listen to it.

Authorization of old song purchases from iTunes-Win7 PC.

For old songs purchased from iTunes several years ago, I'm notified I've exceeded the max (5) number of computers. I cannot play these songs or have them synch to my new iPhone. I've deauthorized all computers and re-authorized my current Win7 PC. I've changed the notification settings in the control panel. (All of these remedies suggested by Apple on-line support). This issue is still not resolved. Can anyone offer a suggestion? Thank you.

Sounds like you might have multiple iTunes Store accounts. If you purchased that old album with a different Apple ID, it wouldn't show up in your purchase history if you are signed in to a different account. Same deal for authorizing content. If that song was purchased using a different Apple ID, you would need to use that account name and password to authorize it.
If you aren't sure which account you used to purchase an item, you can find out by following these steps:
1) Control-click (or right-click) the item in your iTunes Library.
2) Choose Get Info from the menu that appears.
3) Click the Summary tab.
You’ll see the account used to purchase the item. If you have changed your account name, the item's Summary will still show the original account name.

Does Genius see only songs purchased from iTunes?

Does Genius see only songs purchased from iTunes? If I fill in some of the information, iTunes library such as track names, play counts, and ratings on songs that weren't purchases from the iTunes library will these be included in Genius. Will songs that just have the title and artist be included in Genius. Thanks for the help.
Lou

Have you had a look at this troubleshooting page? It may be of some help: iPod does not play content purchased from the iTunes Music Store

HT201401 I have my a song purchased from Itunes and would like to use part of it for a ringtone and get all the way thur the process of getting it to my phone but it goes to sync to my phone it doesn't show up in my phone like it says it is suppose to und

I have my a song purchased from Itunes and would like to use part of it for a ringtone and get all the way thur the process of getting it to my phone but it goes to sync to my phone it doesn't show up in my phone like it says it is suppose to under ringtones. Does anyone have any tips on how to do this.

http://osxdaily.com/2010/09/04/make-free-iphone-ringtones-in-itunes-10/
https://discussions.apple.com/message/17777381 - making a ringtone
Getting ringtones folder to show in iTunes - https://discussions.apple.com/thread/2629494 - iTunes > Preferences. Under the General tab below Show, confirm Ringtones is selected

TS3297 I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont ne

I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont need it and i want to report a problem for this issue and able to get update my apps

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

HT201303 I cannot make a purchase from iTunes store. Error message says credit balance unavailable try back later.

I cannot make a purchase from iTunes store. Error message is: Credit Balance unavailable. Try again later. I use a credit card to make purchases and do not have a Credit Balance. How can I correct this problem?

Might be something you haven't tried here >> iTunes Store: My credit card's security code or zip code does not match my bank's records

Ipod skips only with songs purchased from ITunes

My Ipod skips with a handfull of songs that I purchased from ITunes. They play fine on my laptop, but my Ipod wont play the entire song. Some play for 2 minutes others play for 20 seconds. I can't get anywhere with help topics, and I went through the whole 3 R's list twice. HELP!! Thanks
Fujitsu Laptop Windows XP

Did you try carving a pentagram into the ground, filing it with gasoline, lighting it on fire, placing the ipod inside the pentagram, and then dancing around it naked while howling at the moon yet ?
I supose its possible that there were internet interuptions during the download of theese songs. Most computer soundcards have technology that eliminates skips by... skipiing the skips. If you have a problem like Goldwave (freeware), you can open the file and zoom in to look at the wav. If there are little holes, you can delete them and it will be seemless. This is something I have done in the past, but likely isn't your issue.
Sorry I cant offer a more definative answer.

I cannot download music purchased from iTunes store to iPod

All of a sudden when I connect my 2G Nano I get an error message that says, "Some of the items in the iTunes library were not copied to the iPod "your name iPod" Because your iPod software is too old. Go to the Summary in iPod preferences and click Update to get the latest iPod software update."
When I click OK The "Update" button is greyed out and I cannot select it. On the Summary tab under "Version" it says "your iPod is up to date."
What I noticed is that any songs in my playlists that were purchased through the iTunes music store were not transfered to the iPod. The difficult work around is to burn those songs to a CD and re-import them as mp3's. I tried deauthorizing and reauthorizing my computer which did not work. I also rebuilt my iTunes music library which did not work.
I belive when I irst set up this new iPod about 3 weeks ago this was not a problem and purchased songs transferred from iTunes to the iPod but now they don't.
Any Suggestions?

Also I forgot to mention that when all this was happening, I wanted to Retore my iPod but this option was also greyed out in the summary section and it wouldnt let me do it, therefore I hooked it up to my Windows XP machine and was able to restore the iPod. Now it was formatted for Windows. I hooked it up to my Mac machine and got all the same problems but it downloads everything from itunes to the iPod except purchased music.
So I opened iPod Updater and it said that it cannot update the iPod because it if formated for Windows. It also says if I now want to Restore it, I need to connect using a firewire cable whereas before I was using a USB cable because it said the Nano is not compatible with a firewire cable.
Arghhhh.

Siri won't stop playing music purchased from iTunes

In settings -> iTunes & App Store, I have all options set to off. In settings -> Music, "show all music" is off. So nothing I've purchased is displayed in the music app. In addition, I don't have any music synched from my Mac. The Music app is completely devoid of music. The background in the Music app is brown and there's a message saying there are no contents.
When I say to Siri, "Play some music," the reply from Siri is, "Playing all music, shuffled" and music I have purchased from iTunes is played. How is Siri accessing that music when I have all settings for iCloud, iTunes, and the Music app set to not display or download anything purchased from iTunes?

i think i'm having the same problem!
i just bought several songs from itunes and tried putting them on my recently updated ipod. except a message popped up on my pc saying i wasnt authorized to play those songs. I JUST BOUGHT THEM! i sure as **** better be able to put them on there....what do i dooooooo?????

Cannot play songs purchased from itunes

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