Cannot retrieve mail from a ovi account

Ok so I used to have a ovi mail account which I used to use to access Facebook. Now I have a really important mail which Facebook has sent me regarding the download link to the data of my account. how do I retreive that please. Thank you

Are you also accessing an email account and SMTP server in Mail that is provided by your ISP used for connecting to the internet?
If so, can you send mail with this account and SMTP server?
If the answer is yes to both questions, select/use your ISP's SMTP server to send mail with your .Mac account which is invisible to all recipients.
Most, if not all ISPs now block the use of SMTP servers outside of their network on Port 25. Some ISPs allow the use of an authenticated SMTP server only (such as the .Mac SMTP server) that is outside of their network on Port 25 but some block its use regardless.
Changing the Port for the SMTP server that is outside of the ISP's network from 25 to 587 usually resolves it but sometimes not depending on the ISP's restriction.
Have you contacted your ISP regarding their restrictions and/or requirements when using an SMTP server that is outside of their network or not provided by them?
Using your ISP's SMTP server to send mail with your .Mac account should work and it may be required regardless.

Similar Messages

  • CANNOT SEND MAIL FROM .MAC SMTP ACCOUNT

    Hello everyone--
    I can receive mail from my .mac account and have done extensive troubleshooting including:
    1. Changing ports from 25 to 587
    2. Deleting and re-installing mailbox
    3. Reading a hosts of topics
    4. I have the serving settings with SSL unchecked
    ...but this still giving me the same trouble. I cannot send out because my email address keeps getting rejected.
    Any suggestions? Thanks!

    Are you also accessing an email account and SMTP server in Mail that is provided by your ISP used for connecting to the internet?
    If so, can you send mail with this account and SMTP server?
    If the answer is yes to both questions, select/use your ISP's SMTP server to send mail with your .Mac account which is invisible to all recipients.
    Most, if not all ISPs now block the use of SMTP servers outside of their network on Port 25. Some ISPs allow the use of an authenticated SMTP server only (such as the .Mac SMTP server) that is outside of their network on Port 25 but some block its use regardless.
    Changing the Port for the SMTP server that is outside of the ISP's network from 25 to 587 usually resolves it but sometimes not depending on the ISP's restriction.
    Have you contacted your ISP regarding their restrictions and/or requirements when using an SMTP server that is outside of their network or not provided by them?
    Using your ISP's SMTP server to send mail with your .Mac account should work and it may be required regardless.

  • Cannot send mail from my POP account

    I have a IPod Touch with the latest software installed (I believe that is 3.1.3).
    I have 2 email accounts which I use, a MobileMe account which I am not having any problems with, but my POP account is having problems sending emails. I can receive emails just fine but when I send an email from my POP account I get the error "cannot send email - sender address was invalid". I have deleted the account and set it up as "Other" with all the same settings that are on my Mac but It still does not work. By the way the outgoing server is smtp.west.cox.net if that makes any difference.
    Any help would be appreciated.

    Thank you, Baforer. Between your solution and another person having the same problem, I was able to solve mine, an error message saying "Sender address is invalid" when I know my email address WAS correct.
    For anyone else with this problem, I'm using comcast.net in the Northern Virginia area, I went into "Preferences" under the Mail menu (on my Mac), and clicked on "Accounts", Outgoing Mail (bottom of the page), hit button called "Server Settings" and see what port is displayed. In my case, like Baforer, it was 25. So exit out of Mail on your computer and go into Settings on your iPod Touch, Mail etc and go deep to Outgoing mail server, my case "smtp.comcast.net", enter, in next window, all the way at the bottom it says "Server Port"; click on that, a keypad will come up, erase whatever is displayed and enter 25 (or whatever was on your mail acct on your computer - previous step above) and you're finished. You'll here the familiar "whoosh" as those emails in your Outbox get sent on their way.

  • Cannot send mail from my hotmail account on my iphone 4s

    i bought a iphone 4s and set up my hotmail account through the Mail setting - Add accout - Hotmail.  I have never been able to send mail through this set up. i have deleted the account and re-setup the account several times and had no success.  I am able to recieve email but this is still useless if I cannot reply.  Is there anyone else with this problem? can anyone help me?
    I love this phone, but this is definately a major downfall and I am really %&#@...... unhappy.

    I was having trouble emailing from Gmail on my iPhone 5, because the server didn't allow relaying, as some folks in this thread described . Deleting and setting the account up again didn't help. Someone in this thread said to go to Settings, Gmail, Advanced, Server Port, and change it to 25.  It worked like a charm.  BUT- here's the weird part: when I went back to check the server port, it had changed itself back to the previous port # and it's still working fine.  Go figure.

  • I cannot retrieve Mail from my B/U Hard Drive

    We purchased a Kindle Fire HDX and I added my e-mail account.
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    I then went and removed the rest of them and unfortunately this morning all the e-mails were gone.
    I called Kindle and they stated that indeed that any e-mail I open and trash will be removed from the Internet provider.
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    Start from your home folder, the path to the Mail account folders is this: Library/Mail/V2. Since the user Library is hidden in the Finder, you may find the instructions below helpful.
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  • Cannot send mail from yahoo email account.

    I recently developed a problem with sending messages through the ipad mail app. The primary server is Yahoo! SMTP Server with the SSL use on and port 465 open. However the hostname isn't specific. Just says "Yahoo! SMTP Server". I can't access it to change it so I made a second one below it as outbound.att.net because on AT&T website they changed the smtp settings. The outgoing mail port # is still the same...465 and I read online to change to 25 if the account is a business yahoo email but mine isn't and the ipad froze on me while attempt to verify. Can someone help me sort this out? I only have this issue when I'm on the actual data plan and I'm on the go.

    Not sure about yahoo, but for gmail, I done the following:
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    See how that goes for gmail, let us know.
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  • One POP account cannot retrieve mail

    We have one mac out of three that cannot retrieve mail from an earthlink pop account Two macs (20" imac intel core 2 duo running 10.4.8 and 12" ibook G4 running 10.3.9) can retrieve mail for the account in question from the earthlink server without difficulty. Mail can also be retrieved via WebMail. the 17" imac intel core duo running 10.4.8 cannot retrieve mail. Mail asks for the password over and over. The settings are the same on all three Macs. Connection doctor can connect to the smtp server using the same setup without difficulty but cannot connect to the POP server. We've tried deleting and re-entering the account. We've tried the Key chain repair tool. We tried deleting the pop password from key chain. I've dragged stuff out of the preferences folder and on and on. Nothing has worked. I even tried re-installing the 10.4.8 update. I tried re-installing Mail from the startup disk and then running the update. Nothing. We're not using a firewall. We use an Airport network but, again, all the settings are the same for all three computers.
    Any suggestions.
    imac   Mac OS X (10.4.8)   17" imac intel core duo

    Go to System Preferences > Network > Show: Network Port Configurations, and make sure that the configuration used to connect to Internet appears at the top of the list.
    Also, try using a different method to connect to Internet, if possible, or connecting the computer to Internet as directly as possible, i.e. bypassing any routers that might be present, using an ethernet cable instead of wireless, etc., and see whether that makes a difference.
    The Mac OS X 10.4.7 Update introduced connection issues as a result of (according to the documentation) “Mail now supports connecting to mail servers through a SOCKS proxy”. If that’s the problem, you must go to System Preferences > Network and disable the SOCKS Proxy in the network configuration used to connect to the Internet, if it’s enabled -- I don’t think you would be able to send if that was the problem, though.

  • Google account issue, cannot sync mails from one G...

    Hi. Yesterday i found out that my nokia n9 cannot sync mails from my Gmail account and it is still asking me for password. I was resetting settings, cleaning phone to the factory, even i flashed my software again, and it still doesnt work. When i add an account it syncs with Gtalk succesfully, but cannot connect to Gmail. I was trying the 2 step authentication by Google, than closed any captcha problems with Google help. And nothing works for me. Tried to enter commands
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    gconftool --recursive-unset /system/osso"
    Tried to delete all accounts, reboot and add them again, or delere all accounts, than reset to factory, and add them again. Nothing helps to me.
    Tried to make an backup, open it with computer and delete files inside some folders (forgot which), than backed it up. Still the same
    Than i created one more account on Gmail, wrote to this adress, and added it to my phone. Than it worked, synced the mail which i've written. But it still doesnt work with my main account.
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    I'm pretty certain that I had the same problem as you but was able to find a fix.  Basically, just delete the "/home/user/.qmf" folder and reboot.  Below is a link to another forum with a more technically detailed explanation.  Good luck!
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  • Having transferred songs from my old mac to my new Macbook I cannot authorise them because my old Apple ID is an obsolete email account. I cannot retrieve messages from it so cannot change password.

    Having transferred songs from my old mac to my new Macbook I cannot authorise them because my old Apple ID is an obsolete email account. I cannot retrieve messages from the email account it so cannot recieve a password change notification. The answers I give to security question is rejected. Help!

    Contact iTunes Customer Service and request assistance with your issue...
    Apple  Support  iTunes Store  Contact Us

  • Mail - Retrieveing Mail from multiple accounts

    I have multiple e-mail accounts, one for each family member (1 primary plus 4 for my kids) and would like to retrieve all e-mails to the same in-box (to keep track of my kids messages). Mail Help instructed to create aliases for my primary e-mail account. I went to Mail>Preferences>Account Information>E-Mail Address and listed the e-mail addresses separated by commas. After saving, then restarting my iBook, Mail will still only retrieve messages from the primary account, not any aliases. Where did I go wrong? Thanks.
    iBook G4   Mac OS X (10.4)  

    If all email accounts are provided by the same provider, are the 4 additional accounts alias accounts with the provider?
    An alias account to a primary account shares the same user name and password in addition to the same incoming mail server as the primary account.
    If each of the 4 additional email accounts require and have a different user name, you cannot create the additional accounts as alias accounts to or with the primary account with the Mail.app or with any email client.
    When creating separate accounts in Mail, each account has its own Inbox, Drafts, Sent, Trash and Junk mailbox (when Junk Mail is set to automatic) but you can view received messages by all accounts by selecting Inbox in the mailboxes drawer. When opening Inbox in the mailboxes drawer revealing the account named Inbox mailbox for each account, selecting an account named Inbox mailbox reveals messages received by that account only in the message list. When selecting Inbox in the mailboxes drawer reveals a blended Inbox mailbox for all accounts and the same applies to Drafts, Sent, Trash and Junk in the mailboxes drawer.
    Are you aware of Parental Controls included with Tiger?
    http://www.apple.com/macosx/features/family/

  • "This message cannot be sent at this time."  I have been getting this pop-up for 3 days when trying to send out mail.  I don't know what to do!  I cannot send mail from this account on any ISP. Please help!

    "This message cannot be sent at this time."  I have been getting this pop-up for 3 days when trying to send out mail.  I don't know what to do!  I cannot send mail from this account on any ISP. Please help!

    lots of people seem to be havgin a problem sending email from iCloud webmail.
    does your email address have uppercase characters in it?
    if so, try creating an alias in lowercase (go to preferences in iCloud webmail and select 'accounts') and see if email sends okay from that

  • I cannot delete mail from my inbox and get a message saying (msg) could not be moved to the mailbox trash-POP account".

    I suddenly cannot delete mail from my inbox and get a message saying " (msg) could not be moved to the mailbox trash-POP account".  It does not matter if I am trying to delete a single message or mulitiple messages.  Can anyone help?

    If you're running Leopard, as your profile says, then you need to post your question in that forum, not the Snow Leopard forums. So if you're really running Snow Leopard, you need to update your profile to show that, as well as give more details about what kind of mail accounts you have, and who your email provider is.

  • I deleted an e-mail from my iCloud account from my iPhone and cleared the trash. I accidentally deleted an e-mail from my college containing a string of 3 e-mails which are very important. Is there anyway to retrieve the e-mail from the Apple server?

    I deleted an e-mail from my iCloud account from my iPhone and cleared the trash. I accidentally deleted an e-mail from my college containing a string of 3 e-mails which are very important. Is there anyway to retrieve the e-mail from the Apple server?

    My question is similar:  I deleted email folders in my mail app on iPhone 4 and it deleted the folders on all my other devices--literally THOUSANDS of emails!  I went to iCloud to recover them and can't find them.  HELP PLEASE!

  • HT201320 My email account is set up properly, I can connect to the Internet, but I cannot get mail from the Mail app.

    My mail account is set up properly, I can connect to the Internet, but I cannot get mail from the Mail app on my iPad.

    Hello echo1946
    Start with the first article to troubleshoot the issue of not getting mail on your iPad. When you get online using safari, check to see if you can log into webmail. Also keep in mind, depending on the account that mail sometimes might not come in if it is a POP account as it may have already been download elsewhere.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Mail Settings Lookup
    https://ssl.apple.com/support/mail-settings-lookup/
    iCloud: IMAP
    http://support.apple.com/kb/PH2585
    Regards,
    -Norm G.        

  • Cannot receive mail from .Mac account on port 143

    I use my laptop at work. I used to have a 12" Powerbook G4 running OS X 10.4.3. I had no problem receiving mail from my .Mac account. Now, and all of a sudden, I can no longer receive my .Mac mail using the Mail app. The error I get is:
    The server "mail.mac.com" refused to allow a connection on port 143.
    I called AppleCare about this issue last night and they told me to perform the following steps:
    1. Choose .Mac in System Preferences and delete my username and password from the Account tab.
    2. Move com.apple.mail.plist and the Mail folder from my ~/Library folder to the desktop.
    3. Restart the Mail app and re-import the Mail folder from the desktop. I was told not to directly copy the Mail folder from the desktop into the ~/Library folder.
    4. Go back into .Mac in System Preferences and re-enter my account information.
    According to AppleCare, things should now work. But there's a little problem with this "solution." I spoke with my network admin and he told me that incoming traffic on port 143 is blocked. That being the case, I fail to see how any of the above steps will solve my problem. It seems nothing more than an issue of trying to get my network admin to open port 143 and he seems reluctant to do that.
    Any feedback would be appreciated.
    Thanks,
    Richard

    I've solved this problem. Well, actually, I didn't do anything other than:
    1) Rebooting my computer, then...
    2) Following the instructions at the top of the following thread to re-create my email accounts (I had two):
    http://discussions.apple.com/message.jspa?messageID=1598309#1598309
    Not sure what this fixed, and how I got into this issue in the first place.
    I had four or five days worth of email to come in... it took...
    ...a...
    ...long...
    ...time...
    But its looking like its working.
    A few things I tried, and although they didn't have an immediate effect to fix the connection refused problem, they might have kicked something to start something working again:
    1) Created a new 'test' user on the system, restarted, logged in as that user, and started Mail.app setting it up with .Mac settings (it was after this everything worked)
    2) Changed SSL ports in the accounts settings (no difference)
    3) Turned firewall on and off (no difference)
    4) Attempted to use Thunderbird to read .Mac email as IMAP mailbox (didn't work)
    Hope this rather obvious help helps anyone else

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