Cannot run more than one instance of a remote app in remote desktop services Server 2012

All,
I installed "Remote Desktop Services (RDS) Quick Start Deployment for RemoteApp, Windows Server 2012 Style" using the instructions here http://blogs.technet.com/b/yungchou/archive/2013/02/07/remote-desktop-services-rds-quick-start-deployment-for-remoteapp-windows-server-2012-style.aspx
I need to set up an image viewing program (Olyvia) to allow students using Macs and iPads access to this windows only application in order for them to get their work done. We may have 12 or more students accessing and trying to run the Olyvia application
at any one time.
All works good, except that I cannot run the Olyvia application (setup as a remoteapp program) more than one instance at a time. That is, when I start up "olyvia" on a Mac, it works great. If I leave it up and running, and then try
and start up "olyvia" on an iPad (using different accounts), I get the following error message:
"Cannot run more than one instance of this program simultaneously. Either the program is already running, or it has not been terminated completely."
I need to understand the root issue.
1. Is this a licensing issue? So, I need to add some CALs to the RDS server?
2. Is this a application issue with "olyvia"? So, no matter what I do, it is not going to be able to be used by more than one person at a time when configured as a remoteapp?
3. Did I not "publish" the application correctly?
4. Is this happening because I followed the "quick start" guide?
Appreciate any help I can get on this. We have no problem getting CALs, I just need some help with the root issue.
Thanks,
Geoff Weatherford
CVMBS, CSU

Hi Geoff,
Each application uses different techniques for determining if multiple instances are running. If you can determine what method it is using then perhaps you could use App-V or other virtualization software.
In the best case you really should direct your question to the maker of Olyvia. The reason I said that is they specifically designed their software to prevent multiple instances, so the first question is, why? Is it related to Licensing?
Compatibility? If you knew the specific reason(s) why they are doing it and the technique used then at the point using a virtualization technique may be the best option.
-TP

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