Cannot scan with HP LaserJet M1005 MFP

I updated to Snow Leopard 10.6.3 yesterday. Big mistake as I cannot now scan with my HP LaserJet M1005 MFP. I have been unable to find a solution here or via Google. Does anyone know if this is possible? I realize this device has never been "Mac friendly" (one might even say, not compatible.... despite HP's over-generous claims), but I would have thought there would be a new driver for SL by now.
If not, could anyone recommend a non-HP scanner (not MFP) that works well with SL?
thanks!

Hi @3Digit ,
I see that you are having issues scanning, there isn't any scanning software in the HP folder. I would like to help you out today.
Open the HP Scan window with one of the following methods:
Double-click the HP Scan icon () for your printer on the Windows desktop.
Click the Windows icon (), click All Programs, click the HP folder, click the name of your printer, and then click HP Scan.
If you are missing the HP Scan software altogether, then the full software didn't install on the computer.
If that is the case, uninstall and reinstall the printer software. Here is the link for the newest drivers. Software & Drivers.
First do these steps, before installing the software, just to make sure it fully installs.
I would disable all the start up programs and temporarily turn off the Antivirus Software and any Real Time Scanning in the Antivirus Software also, to see if that is causing the issue. How to use MSCONFIG . Click on the Startup tab and click Disable all, Then click the Services tab and check Hide All Microsoft Services.
I have provided a document for how to scan. It is for Windows 7, but the steps will also work for Windows Vista.
Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers
How is the printer connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Cannot Scan with HP LaserJet Pro MFP M127fw

I have installed the driver for the printer and tried to follow the instructions in the manual to scan a document. When I find my printer folder in the start menu/All Programs, there is no option there to scan. Help!
This question was solved.
View Solution.

Hi @3Digit ,
I see that you are having issues scanning, there isn't any scanning software in the HP folder. I would like to help you out today.
Open the HP Scan window with one of the following methods:
Double-click the HP Scan icon () for your printer on the Windows desktop.
Click the Windows icon (), click All Programs, click the HP folder, click the name of your printer, and then click HP Scan.
If you are missing the HP Scan software altogether, then the full software didn't install on the computer.
If that is the case, uninstall and reinstall the printer software. Here is the link for the newest drivers. Software & Drivers.
First do these steps, before installing the software, just to make sure it fully installs.
I would disable all the start up programs and temporarily turn off the Antivirus Software and any Real Time Scanning in the Antivirus Software also, to see if that is causing the issue. How to use MSCONFIG . Click on the Startup tab and click Disable all, Then click the Services tab and check Hide All Microsoft Services.
I have provided a document for how to scan. It is for Windows 7, but the steps will also work for Windows Vista.
Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers
How is the printer connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Scanning with HP LaserJet Pro MFP M127fn

Hello everyone,
I installed my printer HP LaserJet Pro MFP M127fn on a network. I am able to print from many different computers, but I can not scan. On computer where I want to install scanner I am using Ubuntu 12.04. I tried to use "Simple scan" and "Xsane", but these programs did not recognize scanner.
I would appriciate if someone can help me. Thanks in advance,
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Hello @korda93 , and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the Ubuntu forums since this is appears to be an Ubuntu issue. You can do this at the Ubuntu Forums.
I hope this helps!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Scanning with HP LaserJet M1319f MFP

I nave a Dell Studio XPS Dewktop computer with Windows 8.1. I installed the latest version of the driver available on
HP website - IjM1319-hp-pnp-Win64-en.
The printer works; but not the scanner.
Any help will be most welcome.
Thanking you in advance

Welcome to the HP Forums Visva,
I see by your post that you can print but aren't able to scan on the Windows 8.1.
I can help you with this issue.
To rule out a communication issue, make sure the printer is connected directly to a wall outlet.
(don't use a power hub or a surge protector)
The USB cable should be connected directly to the computer. (not a hub)
Temporarily turn off the Antivirus software to see if that is blocking the printer communication for scanning.
Check the Windows Image Acquisition (WIA) services.
Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
Disregard the title.
Go to Solution three: Check the Windows Image Acquisition (WIA) services.
Test the scan again.
I have provided a document for setting up the Firewall to Allow a connection to the printer if the issue persists. Configuring a Firewall to Allow a Connection with the All-in-One in Windows.
If you need further assistance, please let me know the results.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet M1005 MFP won't work with a DLINK DPR-2000 Print server.

I have an HP Laserjet M1005 MFP and am trying to connect it to a DLINK DPR-2000 Print server. After the setup no matter what I do the Laserjet shows up as offline on the print server. The print server recognises it as the correct model it's just always offline aned hence I can get nothing to print.
I have done the latest firmware upgrade on the printer to 20120910.
Any ideas?

Sounds like you are having an issue getting this printer to be recognized fully on the network the print server is set up on. First of all, what all can you tell me about the network environment it is operating on? I would suggest that you try installing the PL6 drivers fro this laserjet after removing the original software and see if that gives you greater control over the machine and its functions :
http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?locale=en_US&taskId=135&prodTypeId=...
Let me know how that goes!
I hope you are having a wonderful week, and I hope that the weather where you are located is as beautiful there as it is here!
-Spencer

HP LaserJet M1005 MFP and Windows 7 - Won't Install

I have just acquired an HP Notebook which connects well to an old HP LaserJet 6L as a local printer, but it won't connect to the HP LaserJet M1005 MFP. It does not find drivers when it searches on the net, and the drivers won't install from the CD which came with the printer either - it just hangs after a while.
I read some posts from other people who also have related problems. Can anybody help please?

The Windows 7 32-bit Print/Scan driver software can be found here <http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1839459&...>.
The Windows 7 64-bit Print/Scan driver software can be found here <http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1839459&...>
You are correct though, the installer on the CD does not support Windows 7 and there are no driver in Windows 7 or in Windows Update for this product. Hope this helps.

HP LaserJet M1005 MFP

Our company is using a HP LaserJet M1005 MFP all in one printer. this machine we purchase when our organisation had 2 staffs. but now we have 8 staffs and found difficult to handle this printer especially for scanning purpose.
kindly advise us, how can we convert this unit into a network printer and scanner. i am told by the supplier that we can convert this to a network printer but scanning won't work. we have to have a lot of scanning works to do from all the staffs.
For Suhem

The printer only has USB connectivity. Its not impossible but very difficult. I would recommend getting an MFP with network capability.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

After Mavericks (OS X 10.9) I Cannot scan with HP 7520. Any solution to that?

After Mavericks (OS X 10.9) I Cannot scan with HP 7520. No issues to print, impossible to scan..
Any solution to that?

Are you able to use ImageCapture or Preview? Or the print & scan prefs?

HP laserjet M1005 MFP for 64 bit for windows 8.1

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Hello Thomas53
Welcome to the HP Forums.
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Cannot scan with my HP3050A J611g

Can print but cannot scan with my HP3050aj611g
how can I get it to scan?

Hi there again!
Try these steps in order, and then try scanning using your three offered methods on your Mac. If the scanning still does not work and the copies work fine from the front panel of the printer, contact Apple Support for help scanning with your Mac OS X.
Mac OS X: How to reset the printing system
Repair disk permissions
Restart the Mac
Follow this guide: Installing a Mac Printer Driver Using Apple Software Update
In addition, download this Apple driver: HP Printer Drivers v3.0 for OS X
Apple Support Community
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Scanning issue with HP LaserJet M1536dnf MFP

I am getting the error messages in my windows 8 machines "The scanner is currently in use. Please wait until your previous task is completed and then try scanning again." I have a HP LaserJet M1536dnf MFP printer which is connected to the network and users connected to the network through wifi. I have installed the latest driver versions from hp.com. It will work for some time but again will face the same issue. In Windows 7 machines, there are no issues.If anybody is having solution to this problem please share.Thank you.

Welcome to the HP Forums fastndfury,
I see by your post that you are only getting the error on the Windows 8 computer, "The scanner is currently in use. Please wait until your previous task is completed and then try scanning again." I can help you with this issue.
I have provided a document to go through the steps to see if it will help resolve this issue.
'Another program has control of the scanner' Message Displays on the Computer When Scanning.
If you need further assistance, let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Problem with HP LaserJet M1319f MFP installation

Dear support team and community members,
I'm currently trying to install HP LaserJet M1319f MFP connected by USB on Lenovo Q190 machine /Intel Core i3 processor/ running freshly installed Windows 7 Enterprise 64 bit with Bulgarian
language pack, all current updates, Microsoft Forefront Protection /I also tried to disable the Real-time protection/, UAC disabled, administrator account, IE 11, .NET Framework 4.5.1.
The priter was working correctly with Windows XP.
I downloaded the driver package from the official hp website.
After the installation process reach the "Copying files to the hard drive" stage the installer return error Printer Software Installer stopped working.
I tried running with Administrator privileges and/or Windows XP SP3 compatibility mode, but the same error occurs.
I tried Microsoft Fix It software for install/uninstall drivers too,but with no luck either.
I cleaned the cashe and temporary files around 10-15 times.
Windows update is not helping with the drivers too.
I tried to extract the files from the installer and manually add the printer and got error that the installation was not successful and below it says The file was not found /if I recall it correctly/
After that I tried HP Print and Scan Doctor software, but it displays that there is no driver installed and redirecting me to the driver download page.
I tried the Driver Wizard software too, but it returns that this model is no supported.
I tried to change the windows startup to "Selective startup" with "Load startup items" unchecked and all non-microsoft services disabled, but with no success.
Under Safe mode the install won't complete because of the Print Spooler service not running, which is running normally otherwise.
The "ntprint.inf" file is present in the "Windows\inf" folder, the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Enviroments\Windows NT x86 has only Drivers and Print
Processors subkeys and the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors has only Local Port, Microsoft Shared Fax monitor, Standard TCP/IP Port, USB monitor and WSD port subkeys.
The folders Windows\System32\spool\PRINTERS and Windows\System32\spool\drivers\W32X86 are empty.
I ran sfc /scannow in cmd with administrator privileges, but there was no integrity violations.
I tried to disable the IE component, but no luck either.
So now I’m out of any ideas how to connect that **bleep** thing… I hope that someone can help me with this issue.
Currently the devices without installed driver in the Device Manager are "Hewlett-PackardHP LaserJet M1319f MFP" /Hardware IDs USBPRINT\Hewlett-PackardHP_La28A1 and Hewlett-PackardHP_La28A1/
and HP Scan /Hardware IDs USB\VID_03F0&PID_5817&REV_0100&MI_00 and USB\VID_03F0&PID_5817&MI_00/
I forgot to mention that I tried all kind of variations with these solutions with and without printer plugged in.
Thank you very much in advance for any kind of guidelines.
Best regards,
Ivan

Hello Rick,
Just as I mentioned above I'm using Microsoft Forefront Protection, but had no luck with disabling the Real-time protection - it is disabled,
but that chanage nothing.
The downloaded driver is for Windows 7 64 bit.
I did write to HP but I still got no answer from them... I already checked that support page, but I didn't get any information corresponding
to my problem, not to mention that a lot of that page is just copy/paste from another product and it's not relevant to that model.

Scanning with HP LJ M1319f MFP

Hi, i have multi functional printer HP LJ M1319f and i can't use scan. In answer from Apple gave information about testing scan solutions of this printer:
HP Mac Architect
Re: HP LaserJet M1319Ff MFP won't scan Oct 21, 2009 1:34 AM (in response to DrivinWest)
Currently there is no Scan solution for the M1319f. We're wrapping up the solution testing now and should have it posted soon.
Just trying to help.
Andrew
MacBook Pro, Mac OS X (10.6.1)
Do you know, when you finished with testing? This printer isn't old model.
Thank you, David

The user "HP Mac Architect" with any luck will post here soon. They last posted on the board two weeks ago asking for survey info. This is usually just a user to user forum, where you rarely hear from manufacturers. Otherwise I suggest contacting HP directly and pointing them to that thread. There are numerous other scanning solutions on my FAQ*: http://www.macmaps.com/macosxnative.html#SCANNER which might help. Note in Lion, Apple menu -> System Preferences -> Print and Scan lets you see many scanner drivers. Maybe the HP you have will be the one.

Scaner problem - HP LaserJet M1536dnf MFP

HP LaserJet M1536dnf MFP
Wire LAN connected.
There are two stations working with the same MFP.
On one - everythink works fine.
On second - not.
Drivers are the same: 61.101.98561
IP address of printer is the same.
Both on Win7.
Issue is that MFP is printing documents but it refuses to scan any. After running HP Scan application it takes few seconds before it runs and when I finally hit 'scan' button it shows error telling that there is no scaner connexcted to that computer (unfortunatelly i can't paste this error).

Welcome to the HP Forums SamHell,
I see by your post the printer won't scan on the second computer running Windows 7 but it will print over the wired network. I can help you with this issue.
Temporarily turn off the Antivirus software to see if that is blocking the printer communication for scanning.
Test the scan again.
If you are still having issues then check the Windows Image Acquisition (WIA) services.
Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
Disregard the title.
Go to Solution three: Check the Windows Image Acquisition (WIA) services.
I have provided a document for setting up the Firewall to Allow a connection to the printer in case that is causing this issue. Configuring a Firewall to Allow a Connection with the All-in-One in Windows.
Test the scan.
Then you will have to go back in and turn the Antivirus software back on again.
If the issue persists run the Print and Scan Doctor since it might resolve the issue automatically or will find out if it is a driver, Twain, WIA connection or software issue.
Find and fix common printer problems using HP diagnostic tools for Windows?
Please let me know the results.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Scan Feature on Laserjet M1120n MFP

HI, I have a Laserjet M1120n MFP and have just recently installed windows 7 on my pc which formerly had xp. After installing the full driver pack from the hp website the printer works fine except for the scan to feature which behaves irratically. I have it set to scan to pdf which is how it was set before but when i go to scan multiple pages it sometimes comes out as just the first page, sometimes 2 instead of three and sometimes has two pages but they are both the first page.
Any ideas?
Thanks.

Hi,
The Printer is not compatible with Windows Server 2008, Windows Server 2003 is the only supported server OS.
You may find its specifications listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01118375&tmp_task=prodinfoCategory&cc=us&dlc=en...
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If my post resolve your problem please mark it as an Accepted Solution

Cannot scan with HP LaserJet M1005 MFP

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