Cannot see files in CC

I saved an Adobe Muse website onto my CC files at my work computer. They are not showing up when I try to access from another computer. CC installed on both.

CC File syncing is currently offline.
What you need to do is upload it to the CC through the browser and then on your other computer download it again.
https://creative.adobe.com
Log in with your Adobe ID.

Similar Messages

Windows user cannot see files copied into a folder

File share is on a Windows 2008 (R1) server.
We use shared folders as mailboxes for users. When the file scanning person (Heidi) scans the incoming paper mail, it is placed in each user's individual mail folder on a shared drive. Each user has full control permissions on their mail folder.
All of our users are running Windows 7 Pro x64, with the exception of two people who run Windows XP SP3. Heidi is one of those users.
Angela has a mail folder with full control permissions. When Heidi scans something from her desktop and places it in Angie's mail folder, Angela cannot see it from her computer. Anyone else can see it fine.
I set up a Windows 7 VM and logged in as Angela and I can see the file with no problems. So the only time Angie can't see her files is when she's logged in to her computer in her own office. Anyone know why?

Hi,
You did not mentioned the system version of Angela so I assume it is a Windows 7 system.
There is a known issue when Windows 7 users accessing a folder, newly created or deleted files are not updated immediately. Please test the following hotfix.
SMB2 directory cache is not updated correctly if a file is deleted in Windows 7 or in Windows Server 2008 R2
http://support.microsoft.com/kb/2646563/en-us
Also the rollup update is always recommended to be installed:
An enterprise hotfix rollup is available for Windows 7 SP1 and Windows Server 2008 R2 SP1
http://support.microsoft.com/kb/2775511/en-us
If you have any feedback on our support, please send to [email protected]

Cannot see files burned with Vista

I burned some photos to a DVD using Windows Vista, but I cannot see them in Finder. All I see in Finder is a "Recordable DVD" with nothing in it. If I do "Get Info" I see the following:
General:
Kind: Folder
Size: Zero KB on disk (Zero bytes)
Name & Extension:
Untitled DVD.fpbf
Burning:
Device: HL-DT-ST DVDRW GSA-S10N
Media capacity: 4.37 GB
Content size: 1.3 MB (i.e. the photos are there! somewhere ...)
Now, "Disk Utility" shows the following info:
Name : HL-DT-ST DVDRW GSA-S10N
Type : Disk
Disk Identifier : disk1
Media Name : HL-DT-ST DVDRW GSA-S10N Media
Media Type : DVDROM
Connection Bus : ATA
Connection Type : Internal
Connection ID : Device 0
Device Tree : /PCI0@0/PATA@1F,1/PRID@0/@0:0
Locked : Yes
Writable : No
Ejectable : Yes
Mac OS 9 Drivers Installed : No
DVDROM : Yes
Optical Media Type : DVD+R
Device Type : CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW
Location : Internal
Total Capacity : 4.4 GB (4,700,372,992 Bytes)
S.M.A.R.T. Status : Not Supported
Disk Number : 1
Partition Number : 0
Any ideas of how to solve this?
Thanks!

I have a similar problem with CD's created with Vista, but if the preferences are set correctly in Vista, compatible CD's and DVD's can be created.
Following is from Microsoft:
http://windowshelp.microsoft.com/Windows/en-US/Help/2af64e60-60aa-4d79-ab6c-3a5d b5806cbe1033.mspx
Understanding the difference between the Live File System and Mastered disc formats
If you have burned CDs using Windows XP, you are already familiar with the Mastered format. The latest version of Windows offers a new format, called Live File System. Discs that use the Live File System format are often more convenient because you can copy selected files immediately and as often as you want, as if the disc were a floppy disc or USB flash drive. On the other hand, Live File System discs can’t be used in all computers and devices. Use this guide to understand the difference between Live File System and Mastered discs:
Discs formatted with the Live File System option:
• Work like a USB flash drive or floppy disk, meaning you can copy files to disc immediately without having to burn them.
• Are convenient if you want to keep a disc in the burn drive and copy files whenever the need arises.
• Are only compatible with Windows XP and later versions of Windows.
Discs formatted with the Mastered option:
• Don’t copy files immediately, meaning you need to select the entire collection of files that you want to copy to the disc, and then burn them all at once.
• Are convenient if you want to burn a large collection of files, such as a music CD.
• Are compatible with older computers and devices such as CD players and DVD players
Why are there different versions of the Live File System format?
Each version of the Live File System format is compatible with different operating systems. Depending on which computers you plan to use a disc in, you might need to select a different version of Live File System. If you plan to use your disc on the latest version of Windows, however, you will never need to change the version of Live File System you use. If you need to make discs that are compatible with earlier versions of Windows, use the table below to select the right Live File System version for your needs:
The following table describes Live File System versions and their appropriate uses.
Live File System version Best for
1.02
This format can be read on Windows 98 as well as many Apple computers. You should use this version if you need to format DVD-RAM or MO (Magneto-optical) discs.
1.5
This format is compatible with Windows 2000, Windows XP, and Windows Server 2003. It might not be compatible with Windows 98 or Apple computers.
2.01
This format is compatible with Windows XP and Windows Server 2003. It might not compatible with Windows 98, Windows 2000, or Apple computers.
2.5
This format is designed for the latest version of Windows and might not be compatible with earlier versions of Windows.

Second system User cannot see files for first system User

For reasons too complex to go into, I had to set up a second system User. (Okay, an Apple tech at the Apple Genius Bar did this, to fix corrupted Apple Mail)
I am both Users. Both are admins.
According to the documentation, User2 should be able to see files belonging to User1 (and vice versa, I presume), but this is not happening. It looks like I have to manually transfer files from User1 to User2. (Once I do this, I will abandon User1, so I don't have to keep them in sync.)
How to set up so User2 has access to User1's files (and vice versa)?

Once you enable sharing, you use the Finder window to go to the other user home folder/directory. For example, if you're logged in as user1 and you want to see the user2 tree, just tell Finder to open /Users/user2 (via the Go command). This assumes that all your user folders are located in /Users - if you have for example a separate disk for user folders then you would substitute that volume name - for example you have all your user home directories on /Volumes/Users, you would tell the Go command /Volumes/Users/user2
Also, just to make something clear - don't spread your files across the two user accounts - copy all the stuff from both into one of the user accounts and then when you have everything you need, you can get rid of the account that is no longer needed. The only problem you might run into is that you have files owned by an account that is different from where they are physically located. But if you copy things (don't move them - copy them) you should not run into this issue. But if you do run into this issue, it is easily resolved with a couple of Terminal commands usually. Do you know how to copy things with Finder as opposed to move them?
Does that help?

Cannot see file and folders copied from other windows 8

Hi everyone,
The problem is the next:
I have new PC for that i was asked to setup and install software, i perform on it clean windows 8 install, it have single HDD 1TB that was partitioned by regular windows setup option to system drive C: 100GB and all left space was partitioned as drive D:
After setup finish i only boot to system to check that everything is OK and without to make ANY change to windows shut it down.
I physically disconnect HDD from new PC and connect it via standard USB 3 docking device to my own PC that also run windows 8 i can see the new connected HDD with all partitions without any problem! Than i create on second partition on new drive folder and
copy there some files, after copy finished i disconnect the drive in safe way by performing "eject" option in windows.
i connect new drive back to new pc, boot to windows and access the second partition and it ... empty, no folder or files on drive, it also show like no space was used !!!
MOST IMPORTANT ! - Why it don't looks like security or permission or even hardware problem - NO any major security changes was performed on my own (old) PC, but most important fact when i connect other hdd to same dock station and create folder and copy some
files and then connect it to NEW PC - problem does not exist !!! i can see and access without any problem the folder and files on both PC's !
I also tried:
to reinstall windows on new pc
to create or delete partition after setup in both PC's
to check folder and drive permissions and adding "everyone" with "full control"
to turn on "show hidden files and folders" and "system files" too
to copy or create new different type files
Interesting - if i create a folder in NEW PC i can see this folder on OLD PC and copy files to it, but whet i connect drive back to NEW PC it sometimes show the folder have those files and even use the appropriate space and programs even try to open those files
without any security warnings but it cannot be open properly because files looks corrupted !
Thanks for any help !

Hi,
According to your description, I don't think this is system problem. More like HDD or its interface problem.
Have you tried to reconnect your new HDD to your own computer again after you copy some file to it but couldn't find anything on new computer. If there is problem in new PC, how about your own PC?
Please have a try, If there was any progress, feel free let us know.
Roger Lu
TechNet Community Support

Cannot see files in music folder even though they play in itunes

I have my entire music folder on a NAS drive (lacie 500 gb ethernet disk mini). It has been working pretty well for a few months but now I can't see most of my music files, even though they show up in iTunes, and when I do "get info" it shows the location as the NAS drive (i.e., NAS drive:music:U2:achtung baby:03 One.mp3) and it will play the song(s). However, when I go to the NAS drive and click on the music folder, I can't actually see a U2 folder. And the music folder itself only shows about 20% of my library (even though 100% of the library shows up in iTunes and does play and all my random "get info" tests show that all of the music is on my NAS drive).
It's wonderful that the music isn't actually lost, but why are most of the music files hidden and how can I see them again? I have no music files on my macbook - everything is stored off the NAS drive. I'm about to get a backup drive, but I'm concerned that it won't back up these apparently "hidden" music files. I did search for the files (i.e., any file containing "U2" on my NAS drive and it came back as 0 files found, which is really odd. I mean, if that were true, why is iTunes pointing to the NAS drive as the source of the music files?
One other clue - I tried to consolidate my music library, which is relatively small (10.29 gb) -- and after about 5 minutes, it stopped and gave me an error message.
Thanks in advance.
Message was edited by: myrtlebeach

I honestly don't recall. I do however recall my sense of being overwhelmed as I realized belatedly what a huge project I'd undertaken in doing a clean install. I forgot how many weeks had gone into sorting out setup and drivers and apps and shortcuts and macros and on and on and on. So I started looking for faster, easier ways to get things done. So it's quite likely I just dragged the Documents folder on over.
Assuming that's the case, what's the best correction at this point?
Thanks for the help, --Brian

Windows 7 machine cannot see files on mac os x 10.4 server

We can connect, but not see shared folders or files. PC machine is running Windows 7 professional, server is running 10.4.1.
Any thoughts?

Mac OS X file sharing
http://docs.info.apple.com/article.html?artnum=106461
There are 3 methods Mac OS uses to share folders:
-- Windows shares
-- native Mac shares
-- Unix shares
The Mac OS client shares the the public folder. You may try putting an alias in your public folder to the flash drive. To share the flash drive directly, you need SharePoints.
The Mac OS X client version contains most of the sharing software. It doesn't contain an extensive GUI for manipulating the software configuration.
"SharePoints is an application or a preference pane that makes it easy to add and delete share points like in the old Finder. In Mac OS X, by default, you are limited to sharing only what is in your public folder in your home directory. This program makes it easy to share any folder."
http://www.hornware.com/sharepoints/
Mac OS includes support for NFS, the native Unix network file sharing system. You may share files between Mac OS X systems with NFS as well as other Unix Systems. However, the documentation on how you make the shares is rather limited. Once you learn how to configure the net info database with the netinfo command, the shares are not too hard to make.
I used this program.
"NFS Manager provides a clearly laid out graphical user interface to almost all built-in NFS functions of Mac OS X. Using NFS features becomes very easy."
http://www.bresink.com/osx/143439-2/details.html
or
http://www.bresink.de/osx/NFSManager.html
details that are way beyond me.
http://www.behanna.org/osx/nfs/howto1.html
Access windows files
http://lifehacker.com/247148/how-to-mount-a-windows-shared-folder-on-your-mac
Robert

Cannot see files and folders on hard drive after reinstall of Tiger

Hi all!
I just had to reinstall Tiger on my iMac G5 and when I look at my hard drive in Disk Utility it says I have 70000 some odd files and I've used 180GB of my hard drive but I haven't. I wiped it clean with zeroes before the reinstall, or so I thought. I can't see any of these "old" folders or files.
How do I reclaim this space?
Thanks in advance!
DW

Yes it was the MacIntosh HD volume.
I ended up recreating the partition booting with the OS X CD and using Disk Utility and then reinstalled Tiger. Now it works, and I have all my hard drive space available.
Thanks!

MacBook Pro DVD-R cannot see files

I have a DVD-R disc with two folders. One has 1,440 files the other 432.
On my MacBook Pro in OS X, I can only see the files in the smaller set. OS X reports the other folder as having 0 files.
However, runnings Parallels, Windows XP can see all the files.
How can I see my files without starting Windows.

I'm having a similar problem. When I put a DVD-R into my Mac G5, all that shows up on the desktop is a folder. I open the folder and it shows no files. However, with other DVD-Rs it shows up as a DVD on the desktop and I'm able to open it and extract files. Strange thing is, the DVD-Rs that now show up as simply folders used to show up as a disc.
Very frsutrating. They're not copy protected discs, just recordings of programmes I've worked on (I'm trying to assemble a show reel).
Any suggestion would be most appreciated.

Cannot see files in Windows Explorer, but iTunes still plays 'em

hi all,
I have all my music files on an external hard drive. Up until this morning, I could browse the files on the external drive using Windows Explorer. Now the iTunes Music folder appears empty when I click on it, and even says 0kbs when I right-click Properties.
But ... iTunes still plays the files fine, and when I right-click Get Info in iTunes, it gives me the correct file path to my external hard drive. When I right-click Show Song in Windows Explorer, it shows me the correct file, yet when I click back up on the root iTunes Music folder, it still shows up empty!
Any clues? This is most frustrating, as I just got a new laptop and am trying to get my iTunes library back on there.
thanks

Sorry for the double post.
But i should also add that when i go to Edit Preferences and go to iPod and change anything i want to change. Once the ipod is disconnected, it doesnt save and it all goes back to the normal settings.
Thanks again.

Switched from Mac to Windows, PC cannot see files.

I have a copy of CS2. I bought it for my Mac OSX 10.3.9. My mac died. On a very small budget now, so I bought an inexpensive PC. The install disk shows no files on the PC. Called Adobe support and was told I have to purchase a new full version again? Anyone have an alternative to purchasing the full version...AGAIN? CS2 worked perfectlly well for my needs.

Semaphoric wrote:
Get an inexpensive Mac.
Oh, wait . . .
Oddly, that may be the trick here.
CS2 was written for PPC Macs. CS2 can be flaky on newer Intel Macs and won't even run in the latest OS X 10.7 Lion. So if someone is in the market for a Mac that would run CS2, they'd have to buy used. One can buy a G5 Mac on eBay for ~$200-$500. That's cheap.
If we're not interested in old Macs, an upgrade/crossgrade to CS5 is in order now before Adobe releases CS6 and you are out of the upgrade window for both Mac and Windows.

Can't See Files On Remote Server

Wondering if anyone has a fix for not seeing files
on remote server... It's even got my host stumped. I have a fairly
large static site which I CAN SEE files via my host's "File
Manager" 90 Folders 3090 Files 52,336.74KB
But I cannot see files and folders when connected FTP via
IPSwitch or Dreamweaver 8.
I have followed IPSwitch's troubleshooting steps for this
issue, with no resolve. Emailed them a week ago, still no reply.
I have other sites at the same host (sub-domains of the site
I cannot see), and thoise subdomain sites files and folders show up
fine. With the primary site, even though I cannot "see" the files
and folders, I can still ftp to and from the server (get & put)
from DW or IPSwitch...

No... I am looking at the correct folders, etc. The host is a
commercial host for Fortune 500's, I fairly confident in their
abilities. They think it might have something to do with long file
names. There is one clue, in that at one time I could view the
files and folders. Since that time it is possible I added a page
with a file name that is too long and is causing the issue. I will
probbaly need to temporarily delete these long file name pages to
see if it's the issue or not. I just thought someone here may have
experienced this. Not being able to view files and folders (even
though you can connect and transfer okay) is a pretty common
troubleshooting topic at the FTP software companies.
quote:
Originally posted by:
Newsgroup User
It's time to change hosts, if they can't figure this one out.
You must be
looking at the wrong folder with DW/Ipswitch....
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"DJ Website Designer" <[email protected]>
wrote in message
news:floqjp$rl2$[email protected]..
>
Wondering if anyone has a fix for not seeing files
on remote
> server... It's even got my host stumped. I have a fairly
large static site
> which I CAN SEE files via my host's "File Manager" 90
Folders 3090 Files
> 52,336.74KB
>
> But I cannot see files and folders when connected FTP
via IPSwitch or
> Dreamweaver 8.
>
> I have followed IPSwitch's troubleshooting steps for
this issue, with no
> resolve. Emailed them a week ago, still no reply.
>
> I have other sites at the same host (sub-domains of the
site I cannot
> see),
> and thoise subdomain sites files and folders show up
fine. With the
> primary
> site, even though I cannot "see" the files and folders,
I can still ftp to
> and
> from the server (get & put) from DW or IPSwitch...
>

Having trouble seeing files on NAS

My Mac is connected to a NAS and sometimes I cannot see files that are put on there by someone else. I usually have to disconnect and reconnect to see the files. Is there any setting that can help with this.
thanks,
Phillip

Have you tried closing and reopening the window or changing view?
Finder is not fast to update window's content.

Installed iCloud Drive and now can't see files on iCloud. Should I fallback from iCloud Drive to iCloud, or upgrade all my devices to Yosemite & iCloud Drive?

After installing Yosemite & "iCloud Drive" on MacBook Air, I cannot see files previously stored on iCloud.
But I can get to files on iCloud using my Macs still with old operating system (OS X 10.8.5).
I copied all files from both iCloud and iCloud Drive to thumb drives until decide what to do.

You cannot revert back to iCloud after enabling iCloud Drive on your MacBook Air. If you want to be able to access your documents on all your Macs you'll have to upgrade the others to Yosemite and enable iCloud Drive on them too.

I used time machine to restore on a formatted MAC. Now the HDD space has reduced by 100GB but I cannot see any of the files. How do I find and delete those 100GB data from the HDD?

I used time machine to restore on a formatted MAC. Now the HDD space has reduced by 100GB but I cannot see any of the files. How do I find and delete those 100GB data from the HDD?

dglenn9000 wrote:
I created a new user account just to see if it was my user Library or if there was something wrong with my system. And the new user account is doing most of the same things so I will need to do a full restore anyway.
Not necessarily. I'd suggest downloading and installing the "combo" update. That's a combination (thus the clever name) of all the updates to Leopard since it was first released, so installing it should fix anything that's gone wrong since then, such as with one of the normal "point" updates. Info and download available at: http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate Be sure to do a +Repair Permissions+ via Disk Utility (in your Applications/Utilities folder) afterwards.

Cannot see files in CC

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