Cannot see Global Address List (GAL) when I type in name in email

we have BES 10 with some Q10s and Z10s.  on this one particular Z10, when I begin to type a name in, it does not automatically give me suggestions withinthe global address list (a list below) with the names that have that sequence in.  
On all the other ones, I get suggestions that are part of the GAL.  is there a setting for this and how can I make it so it suggests/looks up the gal when I type a name in?
to circumvent this I can type a name in and then click on 'lookup' and then it resolves some names within the GAL, but this is tedious and the other phones don't act this way.
thanks for any help

Do you want to change to your name for just the email and/or your MBP?  As it stands now, your sister is the admin not you.
If you just want to change the email and you are using Apple's Mail, post in the Mac OS X v10.6 Snow Leopard/Mail forum.  If using 3rd party email client, post in their forum. 

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    Hi,
    We can configure Global Address List (GAL) Synchronization with Forefront Identity Manager (FIM) 2010:
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  • Global Address List (GAL) does not show up under group Contacts

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  • Exchange 2010- Global Address List

     Hello,
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  • Gloab Address List ( GAL ) not available

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    On my phone I go to the Groups screen and at the bottom of the list it says "(account name) Global Address List".

  • Why is a 'globe' contact available in Global Address List (which belongs to AD), but I cannot find it on AD server?

    I have a topic at link:
    http://social.msdn.microsoft.com/Forums/en-US/7b74fd63-1d0d-449e-9f31-83b707683053/finding-microsoft-document-about-globe-contact-in-outlook-address-book?forum=outlookdev&prof=required
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    And here the Documentation:
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  • Exchange 2013: Problem with Default Global Address List after migration

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     Second; the RecipientFilterType field says "Legacy".  and Third; the RecipientFilterApplied field says "False".
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    -Jeff

    Hi,
    In my opinion, it is better to confirm whether the GAL is good, first.
    How about the GAL working in OWA?
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    Please trying to run Outlook on the safe mode to avoid some AVs, add-ins and firewall for testing.
    Please follow the steps as below to narrow down the OAB issue.
    Following are the locations that .lzx files in CAS server and BMX server:
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    C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\OAB
    MBX:
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    It should be an issue on the OAB generation side.
    2. If the .lzx files in MBX server is latest, but CAS server not.
    It should be a distribution issue.
     1) Please run Get-OabVirtualDirectory command in EMS to verify whether at least one OAB VD exist in the org. If not, please create a new one.
     2) Please make sure whether any setup for Web Distribution. Selecting the “Enabling an Offline Address Book for Web Distribution” checkbox.
     3) Please force restart File Distribution services to distribute OAB files manually.
    3. If the .lzx files in MBX server and CAS server are all update to the latest.
    It should be the connectivity between CAS server and Client issue.
     1)Please verify the network.
     2)Please check DNS, MX, etc. configuration.
     3)Please run “Test E-mail AutoConfiguration” to check the AutoDiscover details.
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       If the OAB URLs are incorrect, please using following command to re-set them:
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    http://technet.microsoft.com/en-us/library/bb123595(v=exchg.141).aspx 
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    Thanks
    Mavis
    Mavis Huang
    TechNet Community Support

  • Default Global Address List

    Hello all. Running Exchange 2010 Standard SP3 and I am having a strange issue right now.
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    Sure here it is
    [PS] C:\Windows\system32>get-globaladdresslist -Identity "Default Global Address List" | format-list
    RunspaceId                   : 8210355a-77fa-4426-8288-25516a817875
    IsDefaultGlobalAddressList   : True
    Name                         : Default Global Address List
    RecipientFilter              : (Alias -ne $null -and (ObjectClass -eq 'user' -or ObjectClass -eq 'contact' -or ObjectCl
                                   ass -eq 'msExchSystemMailbox' -or ObjectClass -eq 'msExchDynamicDistributionList'
    -or Ob
                                   jectClass -eq 'group' -or ObjectClass -eq 'publicFolder'))
    LdapRecipientFilter          : (&(mailNickname=*)(|(objectClass=user)(objectClass=contact)(objectClass=msExchSystemMail
                                   box)(objectClass=msExchDynamicDistributionList)(objectClass=group)(objectClass=publicFol
                                   der)))
    LastUpdatedRecipientFilter   :
    RecipientFilterApplied       : True
    IncludedRecipients           :
    ConditionalDepartment        : {}
    ConditionalCompany           : {}
    ConditionalStateOrProvince   : {}
    ConditionalCustomAttribute1  : {}
    ConditionalCustomAttribute2  : {}
    ConditionalCustomAttribute3  : {}
    ConditionalCustomAttribute4  : {}
    ConditionalCustomAttribute5  : {}
    ConditionalCustomAttribute6  : {}
    ConditionalCustomAttribute7  : {}
    ConditionalCustomAttribute8  : {}
    ConditionalCustomAttribute9  : {}
    ConditionalCustomAttribute10 : {}
    ConditionalCustomAttribute11 : {}
    ConditionalCustomAttribute12 : {}
    ConditionalCustomAttribute13 : {}
    ConditionalCustomAttribute14 : {}
    ConditionalCustomAttribute15 : {}
    RecipientContainer           :
    RecipientFilterType          : Custom
    IsValid                      : True
    ExchangeVersion              : 0.1 (8.0.535.0)
    DistinguishedName            : CN=Default Global Address List,CN=All Global Address Lists,CN=Address Lists Container,CN
                                   =First Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Company,DC=
                                   local
    Identity                     : \Default Global Address List
    Guid                         : 95f8d121-fa5f-4530-8c18-ab1be5941106
    ObjectCategory               : Company.local/Configuration/Schema/Address-Book-Container
    ObjectClass                  : {top, addressBookContainer}
    WhenChanged                  : 11/24/2012 8:27:20 PM
    WhenCreated                  : 5/22/2010 11:25:21 PM
    WhenChangedUTC               : 11/25/2012 1:27:20 AM
    WhenCreatedUTC               : 5/23/2010 3:25:21 AM
    OrganizationId               :
    OriginatingServer            : NTS-DC03.Company.LOCAL
    [PS] C:\Windows\system32>Get-GlobaladdressList | FL
    RunspaceId                   : 8210355a-77fa-4426-8288-25516a817875
    IsDefaultGlobalAddressList   : True
    Name                         : Default Global Address List
    RecipientFilter              : (Alias -ne $null -and (((((ObjectClass -eq 'user' -or ObjectClass -eq 'contact') -or Obj
                                   ectClass -eq 'msexchsystemmailbox') -or ObjectClass -eq 'msexchdynamicdistributionlist')
                                    -or ObjectClass -eq 'group')
    LdapRecipientFilter          : (&(mailNickname=*)(|(objectClass=user)(objectClass=contact)(objectClass=msExchSystemMail
                                   box)(objectClass=msExchDynamicDistributionList)(objectClass=group)(objectClass=publicFol
                                   der)))
    LastUpdatedRecipientFilter   :
    RecipientFilterApplied       : True
    IncludedRecipients           :
    ConditionalDepartment        : {}
    ConditionalCompany           : {}
    ConditionalStateOrProvince   : {}
    ConditionalCustomAttribute1  : {}
    ConditionalCustomAttribute2  : {}
    ConditionalCustomAttribute3  : {}
    ConditionalCustomAttribute4  : {}
    ConditionalCustomAttribute5  : {}
    ConditionalCustomAttribute6  : {}
    ConditionalCustomAttribute7  : {}
    ConditionalCustomAttribute8  : {}
    ConditionalCustomAttribute9  : {}
    ConditionalCustomAttribute10 : {}
    ConditionalCustomAttribute11 : {}
    ConditionalCustomAttribute12 : {}
    ConditionalCustomAttribute13 : {}
    ConditionalCustomAttribute14 : {}
    ConditionalCustomAttribute15 : {}
    RecipientContainer           :
    RecipientFilterType          : Custom
    IsValid                      : True
    ExchangeVersion              : 0.1 (8.0.535.0)
    DistinguishedName            : CN=Default Global Address List,CN=All Global Address Lists,CN=Address Lists Container,CN
                                   =First Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Company,DC=
                                   local
    Identity                     : \Default Global Address List
    Guid                         : 95f8d121-fa5f-4530-8c18-ab1be5941106
    ObjectCategory               : Company.local/Configuration/Schema/Address-Book-Container
    ObjectClass                  : {top, addressBookContainer}
    WhenChanged                  : 1/10/2014 9:36:19 AM
    WhenCreated                  : 5/22/2010 11:25:21 PM
    WhenChangedUTC               : 1/10/2014 2:36:19 PM
    WhenCreatedUTC               : 5/23/2010 3:25:21 AM
    OrganizationId               :
    OriginatingServer            : NTS-DC03.Company.LOCAL
    RunspaceId                   : 8210355a-77fa-4426-8288-25516a817875
    IsDefaultGlobalAddressList   : False
    Name                         : Idetprocedure GAL
    RecipientFilter              : (Alias -ne $null -and -not(CustomAttribute1 -ne $null))
    LdapRecipientFilter          : (&(mailNickname=*)(!(extensionAttribute1=*)))
    LastUpdatedRecipientFilter   : (Alias -ne $null -and -not(CustomAttribute1 -ne $null))
    RecipientFilterApplied       : True
    IncludedRecipients           :
    ConditionalDepartment        : {}
    ConditionalCompany           : {}
    ConditionalStateOrProvince   : {}
    ConditionalCustomAttribute1  : {}
    ConditionalCustomAttribute2  : {}
    ConditionalCustomAttribute3  : {}
    ConditionalCustomAttribute4  : {}
    ConditionalCustomAttribute5  : {}
    ConditionalCustomAttribute6  : {}
    ConditionalCustomAttribute7  : {}
    ConditionalCustomAttribute8  : {}
    ConditionalCustomAttribute9  : {}
    ConditionalCustomAttribute10 : {}
    ConditionalCustomAttribute11 : {}
    ConditionalCustomAttribute12 : {}
    ConditionalCustomAttribute13 : {}
    ConditionalCustomAttribute14 : {}
    ConditionalCustomAttribute15 : {}
    RecipientContainer           :
    RecipientFilterType          : Custom
    IsValid                      : True
    ExchangeVersion              : 0.1 (8.0.535.0)
    DistinguishedName            : CN=Idetprocedure GAL,CN=All Global Address Lists,CN=Address Lists Container,CN=First Org
                                   anization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Company,DC=local
    Identity                     : \Idetprocedure GAL
    Guid                         : 7bd1a467-66c9-42bc-8efb-f53ec1b6556b
    ObjectCategory               : Company.local/Configuration/Schema/Address-Book-Container
    ObjectClass                  : {top, addressBookContainer}
    WhenChanged                  : 11/24/2012 8:27:22 PM
    WhenCreated                  : 5/28/2010 1:45:14 AM
    WhenChangedUTC               : 11/25/2012 1:27:22 AM
    WhenCreatedUTC               : 5/28/2010 5:45:14 AM
    OrganizationId               :
    OriginatingServer            : NTS-DC03.Company.LOCAL
    RunspaceId                   : 8210355a-77fa-4426-8288-25516a817875
    IsDefaultGlobalAddressList   : False
    Name                         : Company-footandankle GAL
    RecipientFilter              : (Alias -ne $null -and -not(CustomAttribute1 -ne $null))
    LdapRecipientFilter          : (&(mailNickname=*)(!(extensionAttribute1=*)))
    LastUpdatedRecipientFilter   : (Alias -ne $null -and -not(CustomAttribute1 -ne $null))
    RecipientFilterApplied       : True
    IncludedRecipients           :
    ConditionalDepartment        : {}
    ConditionalCompany           : {}
    ConditionalStateOrProvince   : {}
    ConditionalCustomAttribute1  : {}
    ConditionalCustomAttribute2  : {}
    ConditionalCustomAttribute3  : {}
    ConditionalCustomAttribute4  : {}
    ConditionalCustomAttribute5  : {}
    ConditionalCustomAttribute6  : {}
    ConditionalCustomAttribute7  : {}
    ConditionalCustomAttribute8  : {}
    ConditionalCustomAttribute9  : {}
    ConditionalCustomAttribute10 : {}
    ConditionalCustomAttribute11 : {}
    ConditionalCustomAttribute12 : {}
    ConditionalCustomAttribute13 : {}
    ConditionalCustomAttribute14 : {}
    ConditionalCustomAttribute15 : {}
    RecipientContainer           :
    RecipientFilterType          : Custom
    IsValid                      : True
    ExchangeVersion              : 0.1 (8.0.535.0)
    DistinguishedName            : CN=Company-footandankle GAL,CN=All Global Address Lists,CN=Address Lists Container,CN
                                   =First Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Company,DC=
                                   local
    Identity                     : \Company-footandankle GAL
    Guid                         : b9e395f0-3d63-4d2a-b974-0cfdea52759e
    ObjectCategory               : Company.local/Configuration/Schema/Address-Book-Container
    ObjectClass                  : {top, addressBookContainer}
    WhenChanged                  : 11/24/2012 8:27:22 PM
    WhenCreated                  : 5/28/2010 11:57:15 PM
    WhenChangedUTC               : 11/25/2012 1:27:22 AM
    WhenCreatedUTC               : 5/29/2010 3:57:15 AM
    OrganizationId               :
    OriginatingServer            : NTS-DC03.Company.LOCAL
    RunspaceId                   : 8210355a-77fa-4426-8288-25516a817875
    IsDefaultGlobalAddressList   : False
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    LdapRecipientFilter          : (&(mailNickname=*)(!(extensionAttribute1=*)))
    LastUpdatedRecipientFilter   : (Alias -ne $null -and -not(CustomAttribute1 -ne $null))
    RecipientFilterApplied       : True
    IncludedRecipients           :
    ConditionalDepartment        : {}
    ConditionalCompany           : {}
    ConditionalStateOrProvince   : {}
    ConditionalCustomAttribute1  : {}
    ConditionalCustomAttribute2  : {}
    ConditionalCustomAttribute3  : {}
    ConditionalCustomAttribute4  : {}
    ConditionalCustomAttribute5  : {}
    ConditionalCustomAttribute6  : {}
    ConditionalCustomAttribute7  : {}
    ConditionalCustomAttribute8  : {}
    ConditionalCustomAttribute9  : {}
    ConditionalCustomAttribute10 : {}
    ConditionalCustomAttribute11 : {}
    ConditionalCustomAttribute12 : {}
    ConditionalCustomAttribute13 : {}
    ConditionalCustomAttribute14 : {}
    ConditionalCustomAttribute15 : {}
    RecipientContainer           :
    RecipientFilterType          : Custom
    IsValid                      : True
    ExchangeVersion              : 0.1 (8.0.535.0)
    DistinguishedName            : CN=Company GAL,CN=All Global Address Lists,CN=Address Lists Container,CN=First Organi
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    Identity                     : \Company GAL
    Guid                         : 5a61913d-450a-4b85-abdf-46f2151c2510
    ObjectCategory               : Company.local/Configuration/Schema/Address-Book-Container
    ObjectClass                  : {top, addressBookContainer}
    WhenChanged                  : 11/24/2012 8:27:22 PM
    WhenCreated                  : 5/29/2010 12:27:23 AM
    WhenChangedUTC               : 11/25/2012 1:27:22 AM
    WhenCreatedUTC               : 5/29/2010 4:27:23 AM
    OrganizationId               :
    OriginatingServer            : NTS-DC03.Company.LOCAL
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