Cannot send email from Hotmail on iphone 5

This worked just fine up until 3 days ago.  I have deleted and re installed.  I have created under the microsoft Outlook account and also the other account.  It keeps telling me that my pass word is not correct.  I have updated and checked everything I can think of as given as fixes here, made sure that smtp is ok.  Is there anything I can do?  I receive it just fine.  and I need to be able to send while I am on the road from my phone. 

Hey Rhonda jo,
There are some further troubleshooting steps for this issue that can be found in the following article:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

Similar Messages

  • Cannot send emails from Hotmail on my iPad appears only after iOS 7 upgrade.

    Cannot send emails from Hotmail acc on my iPad, problem occurred after iOS 7 upgrade. Message appears that user name or password is incorrect in settings but they are correct when checked.

    Try deleting and reinstalling your Hotmail email account.

  • On 3G we cannot send emails from either our iPhones or iPad and this also happens with some WiFi connections but not all.  Yet we can always send emails from our Hotmail Email account.  What is causing this and what do we need to do to resolve it?

    On 3G we cannot send  Business emails from either our iPhones or Ipad and this also happens with some WiFi connections but not all.  Yet we can always send emails from our Hotmail Account using both 3G and WiFi.
    We bought the iPhones and Ipad so that we could send emails while we are out of the Office, but we are not able to do this unless we can find a WiFi connection. Incoming emails are fine.  We use IMAP, for Business emails just incase this is relevant and I know that Hotmail is POP3.
    Our technical IT knowledge is not great, so we look forward to your suggestions as to how to resolve this. 

    Contact whomever supports the email account and get the correct Outgoing email server settings from them.

  • Cannot send email from new iPad 2 or new iPhone 4s

    I have a new ipad2 and a new iPhone 4s.  I cannot send email from either.   I had an iPad and an android before with no email issues.  Phone is Sprint and ipad is Verizon.  I have tried using my wifi and have tried turning wifi off.  Nothing works.  Please help.

    I agree, unplug and replug your router, then reset your iPad by holding down the sleep and home buttons, ignore the red power down slider, and wait til you see the silver apple. let it reboot and then try your connection.
    Chances are rebooting the router will help. You may also need to talk to cox. They may need to reset something on their end.

  • Cannot send email from my iPhone or iPad. The server rejects a recepient for no apparent reason.  The recipient is not new.  This issue happens on reply or reply to all or froward; not a new email. What is happening?

    Cannot send email from my iPhone or iPad. The server rejects a recepient for no apparent reason.  The recipient is not new.  This issue happens on reply or reply to all or froward; not a new email to the same recepient. What is happening?

    I talked with a tech today and he said I cloud is having problems which should be resolved shortly.
    In the mean time I used the .me smtp server settings which allowed me to send mail.

  • Cannot send email from my iphone

    Cannot send email from my iphone 4s with the bell mobility network.

    Hi. You need to double check the outoing server used here. You can verify that with Bell and good luck.

  • Cannot send email from iPad & iPhone with Virgin Media

    I cannot send emails from my iPad and iPhone. I have a virginmedia.com address and I can receive but just cannot send. A message keeps saying the smpt settings are wrong. However, I have followed the tutorial on Virgin Media web site (this is how I managed to start receiving emails on my devices) but still not sending. I have looked at the settings in my MacBook Pro and all seem to be correct. Does anyone have an idea what could be wrong? I had a similar problem when I loaded Microsoft Office 365 for Mac; I had to end up calling Virgin Media (useless) and then Microsoft (useful). Anyhow I have looked at the settings on the Mac and they all seem to correspond with the ipad and iphone but still cannot send emails. V V Frustrated.
    Thanks for reading.

    Then make sure that the settings are correct in your email account.
    Check the outgoing mail server setting. Make sure that your username and password are in there.
    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

  • HT1277 I cannot send email from my mac but I can from my iPad and iphone

    Hi Guys,
    Suddenly I cannot send email from my Mac.  I can however receive emails.
    I can send emails with the same settings from my iPad and iPhone.
    Please help!!

    Your settings for the SMTP server — host name, port number, SSL/TLS or not, or login credentials — are likely incorrect.  Use the Connection Doctor tool (Mail.app > Window > Connection Doctor) to check what's going on with the connections (and to get some diagnostic messages), then review the diagnostics and the current settings with the requirements established for your particular mail provider.

  • HT4528 I cannot SEND email from my iPhone 5S. I can receive emails, but not send them

    I cannot SEND emails from my iPhone 5S

    It says
    "Unable to send email
    A copy has been placed in your Outbox.
    No Password provided
    Please go to Mail Account Settings and enter a Password"
    The problem is, I do NOT have a password for my outgoing server.

  • HT1430 Cannot send email from iPhone 4S ..it keeps saying smpt password is incorrect but it is correct and I receive email no problem

    Cannot send email from iPhone...keeps saying smpt password is incorrect but it is correct.. I recieve email no problem

    On my own, I discovered the following, which worked (one responder got the solution part correct for Google): For Yahoo, where I just use a standard login with no extra verification, I had to go into Yahoo and change my password. Once I did this, the new iPhone had no problem registering accepting my Yahoo account. I WAS, however, using the correct password and user name all along, for those who did not think that was the case. The problem is on the iPhone software side. For Google, I use a two step verification, and for that, one must go to Google Mail and obtain a specific, unique password, that is designed to work only on iPhones. Hope this helps anyone else with this dilemma.

  • I cannot send emails from my IPad and IPhone

    I cannot send emails from my iPad or iPhone, but can receive them.  I can send from my iMac using the same settings and network...  Ideas?

    What is your iOS version? Try deleting the account in Mail and setting it up again. Repeat in second device if successful/necessary.

  • TS3899 Cannot send email from iPhone. Outgoing settings are correct. Checked against iPad setting which are OK and can send mail OK.

    Cannot send email from iPhone. Outgoing settings are correct. Checked them against iPad settings which are OK and can send mail. What can I do?

    For IOS7.02
    The user name and password are in two places. Make  sure they are correct in both locations.
    Settings>>Mail, Contacts, Calendars>>your email>>
    First spot is here under INCOMING MAIL SERVER
    Below this is OUTGOING MAIL SERVER
    Select: SMTP smtp.comcast.net>> PRIMARY SERVER :smtp.comcast.net>>second location of user name and password
    Here is the second place that the user name and password must be checked.
    I had changed my password in the first spot, but not the second spot. I had been receiving the same error message. This fixed my problem.

  • I cannot send email from Iphone 5c.

    Last queries and responses on my problem were in 2012 and 2013.  I CANNOT SEND EMAIL ON MY REPLACEMENT IPHONE 5C.      I could on 2 previous iphones 5c.  Charter says its an apple problem.  Apple says it's a Charter problem.
    Do I have to download a different email app to use my Iphone for sending email?

    Is Charter your email provider?
    See if they have an IMAP or POP account - a Google search should show this up
    Also see if they need dual factor authentication - if so then you will have to set it up
    Email security may have been tightened between 2013 and now and as such you are having some troubles

  • Cannot send email from my IPad Air

    I suddenly cannot send email from my IPad Air. Keep getting message that my email recipient
    was rejected by the server because it does not allow relaying.  Don't understand what this means as I have been able to send email before.

    Paula, in most cases this message appears when you are sending email from a ISP server not in the pop settings and SMTP settings in your email program.
    In example if I send out email from my iPad I must be on my own isp's server to send. I have roadrunner but if I send email out using say Verizon's email server I will get a reject notice.
    You did not say what email program you are using but if it is hotmail or yahoo or your isp's email in two of these email accounts there are stand alone apps which work much better than the stock email program on the phone.
    If you are using road runner or another ISP email you must get the proper Pop3 (incoming) server settings and SMTP (send) settings from your ISP
    You can then just go into the Settings-Mail, Contacts and Calendar section and click on the email account and change to the proper settings from your ISP.
    You could delete as you were told but why bother when only the sending and receiving settings need to be entered.
    If the settings are correct, on an iPhone it tests the settings. If correct send an email. If incorrect you will need the proper settings from your ISP.
    It is actually very easy to do.
    Hotmail is not an option on my iPad air | Apple Support Communities
    Problems with POP email accounts set up on iPad... | Apple Support Communities
    Good Luck

  • "Cannot send email from this device"?

    I recently purchased the Easy Release App from the ITunes store and when I try to email the release to my email address it says "Cannot send email from this device". Is it the app that is preventing the sending or is it something to do with the iPod? I've tried sending an email from the iPod to see and it is sent fine from the iPod but the app still won't send from the iPod.
    Has this ever happened to someone else? Do I have to change settings on my iPod?
    I have the IPod 4th generation if that helps

    I had the same problem. You have to go into Settings in your ipod touch, scroll down and find "mail, contacts, calendars." Set up your email in there. It will give you a list I.e. yahoo, hotmail, gmail. After you've dont that you'll be able to sent the model release.

Maybe you are looking for