Cannot send email from promail.ptd in iPad Air

Help, I have deleted the accounts, rebooted the iPad & nothing has worked. My gmail is working fine but these other two from ptd.net cannot send. And, when I try deleting emails, they flood back into the account.

Hi,
Check if you have the Accepted domain settings are correct.
ECP->Mail Flow->Accepted Domains. Make sure that your default domain is the domain which is having the AD name (eg.domain.local)
Regards from ExchangeOnline.in|Windows Administrator Area | Skype:[email protected]

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Cannot send email from my iPhone or iPad. The server rejects a recepient for no apparent reason. The recipient is not new. This issue happens on reply or reply to all or froward; not a new email. What is happening?

Cannot send email from my iPhone or iPad. The server rejects a recepient for no apparent reason. The recipient is not new. This issue happens on reply or reply to all or froward; not a new email to the same recepient. What is happening?

I talked with a tech today and he said I cloud is having problems which should be resolved shortly.
In the mean time I used the .me smtp server settings which allowed me to send mail.

Cannot send emails from Hotmail on my iPad appears only after iOS 7 upgrade.

Cannot send emails from Hotmail acc on my iPad, problem occurred after iOS 7 upgrade. Message appears that user name or password is incorrect in settings but they are correct when checked.

Try deleting and reinstalling your Hotmail email account.

Cannot send emails from my Iphone or Ipad

Hi
can anybody offer any suggestions please? Since the switch to BT mail, I have been unable to send emails from my Iphone or Ipad, I get a message saying that my password is not recognised. I have followed all the instructions on how to reinstall it on my devices including:
If you're able to receive email but get an error message when trying to send a mail (username and password not recognised) please check the correct settings have been automatically set for the outbound server. To do this:
Go to Settings
Tap Mail, Contacts and Calendars
Tap on your Account - ‘[email protected]’
Again, tap on your account - ‘[email protected]’
Scroll down and tap on SMTP
Tap on Primary Server
Check mail server address is set to 'mail.btinternet.com'
Check Port number is set to '465'
Check SSL encryption is set to 'ON'
However, I am still getting nowhere. Any advice would be great please.

I have the same problem. Tried calling BT, they were absolutely no help

Cannot send email from ipad?

I can receive, but cannot send emails from my iPad. Always get message that I have wrong user name or password.

Then make sure that the settings are correct in your email account.
Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

Cannot send email from my iPad

The last few days I cannot send email from my iPad. I can receive normaly.
Here is an image of the error I get. I get this error with every receipent... Please help

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Cannot send email from my IPad Air

I suddenly cannot send email from my IPad Air. Keep getting message that my email recipient
was rejected by the server because it does not allow relaying. Don't understand what this means as I have been able to send email before.

Paula, in most cases this message appears when you are sending email from a ISP server not in the pop settings and SMTP settings in your email program.
In example if I send out email from my iPad I must be on my own isp's server to send. I have roadrunner but if I send email out using say Verizon's email server I will get a reject notice.
You did not say what email program you are using but if it is hotmail or yahoo or your isp's email in two of these email accounts there are stand alone apps which work much better than the stock email program on the phone.
If you are using road runner or another ISP email you must get the proper Pop3 (incoming) server settings and SMTP (send) settings from your ISP
You can then just go into the Settings-Mail, Contacts and Calendar section and click on the email account and change to the proper settings from your ISP.
You could delete as you were told but why bother when only the sending and receiving settings need to be entered.
If the settings are correct, on an iPhone it tests the settings. If correct send an email. If incorrect you will need the proper settings from your ISP.
It is actually very easy to do.
Hotmail is not an option on my iPad air | Apple Support Communities
Problems with POP email accounts set up on iPad... | Apple Support Communities
Good Luck

Cannot send email from new iPad 2 or new iPhone 4s

I have a new ipad2 and a new iPhone 4s. I cannot send email from either. I had an iPad and an android before with no email issues. Phone is Sprint and ipad is Verizon. I have tried using my wifi and have tried turning wifi off. Nothing works. Please help.

I agree, unplug and replug your router, then reset your iPad by holding down the sleep and home buttons, ignore the red power down slider, and wait til you see the silver apple. let it reboot and then try your connection.
Chances are rebooting the router will help. You may also need to talk to cox. They may need to reset something on their end.

Cannot send email from iPad & iPhone with Virgin Media

I cannot send emails from my iPad and iPhone. I have a virginmedia.com address and I can receive but just cannot send. A message keeps saying the smpt settings are wrong. However, I have followed the tutorial on Virgin Media web site (this is how I managed to start receiving emails on my devices) but still not sending. I have looked at the settings in my MacBook Pro and all seem to be correct. Does anyone have an idea what could be wrong? I had a similar problem when I loaded Microsoft Office 365 for Mac; I had to end up calling Virgin Media (useless) and then Microsoft (useful). Anyhow I have looked at the settings on the Mac and they all seem to correspond with the ipad and iphone but still cannot send emails. V V Frustrated.
Thanks for reading.

Then make sure that the settings are correct in your email account.
Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

HT1277 I cannot send email from my mac but I can from my iPad and iphone

Hi Guys,
Suddenly I cannot send email from my Mac. I can however receive emails.
I can send emails with the same settings from my iPad and iPhone.
Please help!!

Your settings for the SMTP server — host name, port number, SSL/TLS or not, or login credentials — are likely incorrect. Use the Connection Doctor tool (Mail.app > Window > Connection Doctor) to check what's going on with the connections (and to get some diagnostic messages), then review the diagnostics and the current settings with the requirements established for your particular mail provider.

I had a power failure 2 days ago, have power now, but cannot send email from my iPad. Everything was fine before that. The box says cannot send mail, the user name or password for Gmail is incorrect. I haven't changed anything. I need help. Thanks

Hi
I had a power failure 2 days ago, my computer is running again, but now I cannot send email from my iPad using Cox or my gmail account. I am receiving mail in my Cox account but not my gmail account.It was working fine until the power failure. It keeps telling me, the user name or password for Gmail is incorrect. I have not changed anything. I don't know what is wrong. Can anyone help me? Thanks

I agree, unplug and replug your router, then reset your iPad by holding down the sleep and home buttons, ignore the red power down slider, and wait til you see the silver apple. let it reboot and then try your connection.
Chances are rebooting the router will help. You may also need to talk to cox. They may need to reset something on their end.

TS3899 cannot send email from one of my email accounts on my iPad

I am able to receive email on one of my email accounts on my iPad but I cannot send email from that account. I've obviously missed a step in the set up process but do not know what that step might be. Can anyone help? Thanks

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.htmlhttp://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.htmlhttp://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I cannot send email from my ipad. Getting address is rejected from server message.

I cannot send email from my ipad. Getting address is rejected from server message.

Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

Apple iPad 3. BT email not working. Cannot send emails from btconnect SMTP after iOS upgrade. This is the only difference I am aware of. Can anyone help me please.

BT email not working. Cannot send emails from btconnect SMTP after iOS upgrade. This is the only difference I am aware of. Apple iPad 3. Can anyone help me please.

All resolved at last
Deleted the SMTP setting
Recreated the SMTP using the same settings
Able to send emails now
No logic - as usual - just a bug!

I cannot send emails from my IPad and IPhone

I cannot send emails from my iPad or iPhone, but can receive them. I can send from my iMac using the same settings and network... Ideas?

What is your iOS version? Try deleting the account in Mail and setting it up again. Repeat in second device if successful/necessary.

Cannot send email from promail.ptd in iPad Air

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