Cannot send email only when I am using my school wifi network

Hi,
I cannot send emails when I am in my school's wifi network. It is fine at home. But I am the only one at school experiencing this problem. I tried turning off and then on the iphone, deleting all my mail accounts and then reinstalling them, updating iphone to the newest firmware, restoring the iphone to factory settings, etc. but nothing worked so far.
I have a yahoo mail and an exchange server email and they both send and receive normally in my home wifi network.
The problem I get at school is that when I click send for an email, it keeps writing "sending" without actually sending it and then the only way to stop this loop (which could last hours) is to restart the phone and then deleting the email from the outbox. Before restarting the phone I cannot delete the email from the outbox.
Any help would be appreciated.
Thanks..

Similar Messages

Cannot send email. When I click Write the window does not open properly. Does not have the "send, spelling, attach security save" line.

Cannot send email. When I click Write the window does not open properly. Does not have the "send, spelling, attach, security, save line there. Then when I click File, then Send now it will not send. A message comes up saying my SMTP server failed. Have check and everything appears to be o.k.

Hi Stephen,
What version of MS Office are you using?
Are you facing the issue similar to that mentioned here: Acrobat/Reader: Attach to Email button not working for PDFs referenced from long URLs
Open Acrobat. Use the click-path Edit - Preferences - select the Category "Email Accounts". In the dialog there is the "Add Account" drop-down. Select "Add Other". The "Add Webmail Account" dialog presents. You'll fill out the dialog's fields with Outlook.com settings. (don't forget the "Advance Settings" button)
From a look-see on the web it appears that the following are the needed settings. BUT, you'll be wanting to validate.
The Outlook.com SMTP server settings for sending outgoing messages from an email program on desktop, cell phone or mobile device are:
• Outlook.com SMTP server address: smtp.live.com
• Outlook.com SMTP user name: Your full Outlook.com email address (not an alias)
• Outlook.com SMTP password': Your Outlook.com password
• Outlook.com SMTP port: 587
• Outlook.com SMTP TLS/SSL encryption required: yes
For incoming messages from an Outlook.com account to an email program using POP, use the Windows Live Hotmail POP3 server settings.
The Outlook.com POP server settings for downloading new incoming messages to email program, cell phone or mobile device are:
• Outlook.com POP server address: pop3.live.com
• Outlook.com POP user name: Your full Outlook.com email address (not an alias)
• Outlook.com POP password: Your Outlook.com password
• Outlook.com POP port: 995
• Outlook.com POP TLS/SSL encryption required: yes
Regards,
Rave

I cannot send emails, only receive, after upgrade to Yosemite today, Apple should resolve this issue. Any help more than welcome. Thanks

I cannot send emails, only receive, after upgrade to Yosemite today, Apple should resolve this issue. Any help more than welcome. Thanks

BTW. I have seen posts suggesting age of Mac has an affect. Mine is MacBook Pro (Retina, Mid 2012)
The mail I am having problems send is Exchange and google mail. The google client I re-installed and this had no affect.

I cannot send emails, only receive, after upgrade to Yosemite today, Apple should resolve this issue. Any help more than welcome. Thanks in response to Pita Fito I have contacted three more people that made the upgrade and they have the same problem

I cannot send emails, only receive, after upgrade to Yosemite today, Apple should resolve this issue. Any help more than welcome. Thanks
in response to Pita Fito
I have contacted three more people that made the upgrade and they have the same problem. My advise is not to upgrade until Apple solves the serious issue, I would hate to have to re-install Outlook...

I can send e-mails just fine with apple mail on yosemite...
Might not be a generic problem but rather a personal problem..
You should try find a fix rather than waiting on apple.
Hopefully somebody can help you out.
More than happy to help with your settings/preference pain... And compare mine with yours...
If you send some screenshots... I can send you my equivalent... So maybe you can figure it out.
Is it a gmail or icloud email acount? Can be of more help if it is.

Cannot send emails on Q10 while traveling using wireless

Q10 PROBLEM I am on Rogers wireless using a telus email address. The incoming server setting is Telus and out going is Rogers wireless, While in Canada I have no problem receiving and sending emails. When I travel I do not buy the data packages I rely on wireless connections and with the Q10 I am not able to send using wireless when I travel. I have tried changing the outgoing server to telus in those situations but it still will not send, In the last month I have tried it in Jamaica and in Vegas with the same results...will not send emails I receive fine. Other people must be having problems? Rogers has been useless directing me to a solution, Help.

GregandhisQ10 wrote:
Thanks again...... I will take another run at Rogers and see what happens. I am not sure I guess when you say hosted but I will ask that whan I speak to Rogers.
You will know by virtue of the email address format. If it is @BB, @Rogers, @Telus (@Carrier), or something else that seems to point to either BlackBerry or a specific carrier, then indeed it is a hosted email account.
GregandhisQ10 wrote:
I have had the same email account at Telus for ever and all other BB devices I've had used the incoming and outgoing from Telus but this device will only work sending if I use the rogers outgoing server so I end up with a teuls incoming and a rogers outgoing
I don't understand that at all then. If this is a hosted email account, I can see no way for it to ever function on any BB device other than a) a legacy BB device and b) a legacy device that is actually operating on the original carriers network. I have never heard of a hosted email account being directly usable (e.g., no forwarding involved) on any device for any other carrier. So perhaps this isn't hosted after all...but still, I have also never heard of any restriction to use the carriers outgoing SMTP server only.
I believe that perhaps I do not actually understand your exact situation.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My Outgoing IOS E-Mail SMPT says OFFLINE and I cannot send email, only receive. suggestions please?

Hello, My Outgoing IOS e-mail says OFFLINE (SMPT) and I cannot send e-mails, only receive. Internet connection is fine and my Internet Company says all connections are fine with their server and passwords are good too. Says issue is with Apple. Any suggestions please?

Hello Fab A.,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning Mail:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

In Thunderbird, I cannot send email. I am asked to enter an email address in Mail and Newsgroup Account settings but when I click on this option, nothing opens.

I can connect to Thunderbird and receive email. However, I cannot send emails. When I press send (either from replying to an email or entering an email address manually) I get the following error message:
Sending of message failed.
No sender specified. Please fill in your email address in the Mail & Newsgroup Account settings.
When I click on the menu option within the email message Tools/Mail & Newsgroup, the message minimises and the programme returns me to my inbox. There is no Mail & Newsgroup setting on the mail programme.

Sorry, I don't use Thunderbird and this is the Firefox support forum.
Thunderbird support is over here. <br />
https://support.mozillamessaging.com/en-US/home <br />
or here: <br />
http://forums.mozillazine.org/viewforum.php?f=39

Cannot send email from my iphone

Cannot send email from my iphone 4s with the bell mobility network.

Hi. You need to double check the outoing server used here. You can verify that with Bell and good luck.

Since ios5, i cannot send email from my iPod when in my network, only when 3G

Since ios5, i cannot send email from my ipad when wi-fi but only when 3G

The SMTP server you are using with Wi-Fi would be the outgoing server of your internet service provider... this is likely why that's working.
SMTP servers specific to a ISP would not work on the 3G network. You would probably need another SMTP server. One from your cell provider?

When I am not using my home server I cannot send emails?

When I am away from and not using my server I cannot send emails. Is there a work arround if my ISP is blocking this?

Howdy 3Fresh,
Welcome to Apple Support Communities.
This article provides troubleshooting suggestions that’ll resolve most issues like the one that you’ve described, where your running into an issue sending and receiving mail with specific accounts on your MacBook Air.
If you can’t send or receive email on your Mac - Apple Support
Take care,
-Jason

My iPod touch works with my home wi Fi but when I use public wi Fi I can send emails and go to websites but I cannot send emails

I would like to be able to use public wi Fi.

What is you problem? You say: "
I can send emails and go to websites but I cannot send emails"
Can you or can you not send email from public sites?
Any error messages?

Cannot send email w/mac mail using Juno and Tiger

Hello!
I have had a problem ever since I upgraded last year to Tiger. I have Juno, and ever since I upgraded from Jaguar, I cannot use the Juno software to log on. But more annoying that that (I have a work around that works just fine), I cannot send email from my mac mail. If I want to send an email or respond to an email, I have to physically log onto Juno's website and email and write and send from there. I have contacted Juno numerous times, and they tell me to reset my password, which makes no sense to me. Any Ideas?

Regarding not being able to send mail with your .Mac account and .Mac SMTP server, most if not all ISPs used for connecting to the internet block the use of SMTP servers outside of their network on Port 25. Some ISPs allow the use of an authenticated SMTP server only (such as the .Mac SMTP server) that is outside of their network on Port 25 but some block its use regardless. These restrictions are in place as part of an overall effort to prevent or reduce spam eminating from the ISP's domain.
Something to try.
Go to Mail > Preferences > Accounts and under the Account Information tab for your .Mac account preferences at the SMTP server selection, select the Server Settings button below.
At the Server Port field, enter 587 in place of 25 and when finished, select OK to save the changed setting.
If this is not successful, select/use your ISP's SMTP server to send mail with your .Mac account which is invisible to all recipients.

Cannot send email via ActiveSync when user connect from Internet (Exchange 2010 SP3 RU5)

Hi All.
This is the first time I encounter this kind of issue, whenever user connect from the internet they cannot send email from their Phone or Windows Mail App, but they can retrieve email
But when they connect from Internal Network they can send email. I already test ActiveSync from internet using www.testexchangeconnectivity.com and it pass all tests.
I also check the Firewall and all the necessary ports already opened (we even open all ports) , the default TTL on the firewall 3600 second.
From what I read ActiveSync use some kind of HTTP POST or in MS terminology "PING" command, but still have no idea what kind of configuration that should be made to the Firewall so it can pass this "PING" command. Because from what I
see in Android Logcat the problem always related to this PING command
10-07 08:12:38.714 I/Exchange(31971): Interrupt with reason 1
10-07 08:12:38.714 I/Exchange(31971): Ping task ending with status: -1
10-07 08:12:38.904 D/Exchange(31971): created outputstream
10-07 08:12:39.204 W/Exchange(31971): IOException sending mail
10-07 08:12:39.204 E/Exchange(31971): Generic error for operation SendMail: status 200, result -100
10-07 08:12:39.204 W/Exchange(31971): Aborting outbox sync for error -99
10-07 08:12:39.274 I/Exchange(31971): Ping task starting for 3
10-07 08:12:39.304 D/SyncManager(644): failed sync operation [email protected] u0 (com.android.exchange), com.android.email.provider, USER, latestRunTime 71219435, EXPEDITED, reason: 10040, SyncResult: stats [ numIoExceptions: 1]
10-07 08:12:39.304 D/SyncManager(644): not retrying sync operation because SYNC_EXTRAS_DO_NOT_RETRY was specified [email protected] u0 (com.android.exchange), com.android.email.provider, USER, latestRunTime 71220078, EXPEDITED, reason: 10040

Hi ronaldosy,
How about the work flow of Outlook or OWA on PC internally/externally?
If only phone has this issue, I suggest ask ActiveSync Forum for help so that you can get more professional suggestions. For your convenience:
http://social.technet.microsoft.com/Forums/exchange/en-US/home?forum=exchangesvrmobility
Best Regards,
Allen Wang

Cannot send email in mail app. using POP account with Wi-Fi

I recently moved to an apartment that only has wireless internet access. Since moving I cannot send email using my POP account, although I can receive email. I was also not able to receive email using my .mac account, but I learned through this forum to change server port to 587 in .mac account and now I can send via .mac account in mail app. But I still cannot sent email with mail app. using my POP account. I changed no settings when I moved, and have never had this problem with cable. Any suggestions?

It all depends on the policy of whoever is the ISP at your new location and the method used by the outgoing (SMTP) server to determine whether you’re a legitimate user.
In an attempt to fight spam, many ISPs restrict the ability to send using an outgoing (SMTP) server not owned by them, usually by blocking port 25 for all traffic outside their own network, which means you cannot send with an SMTP server not owned by them if configured to use that port number. And it may happen the other way around as well, i.e. the outgoing server itself may look at the IP address you’re connecting from and refuse the connection if you’re outside its own network.
Something that often works is changing the outgoing server port to 587 (or whatever alternate port number the outgoing server listens to) instead of 25 and using some form of authentication in Preferences > Accounts > Account Information > Outgoing Mail Server > Server Settings, but two conditions must be satisfied for this change to work: (1) the ISP must not block that port as well AND (2) the outgoing server in question must listen to that port and accept a form of authentication not based on the IP address you’re connecting from.
Independent mail service providers not tied to a particular ISP, such as .Mac and Gmail, do allow authenticated SMTP access on port 587, which is the reason changing the outgoing server port number solves the problem for them if the ISP doesn’t block that port as well.
The following article, for example, describes several ways to address this issue in the case of .Mac, but can be useful for other mail accounts as well (not just .Mac), and applies to all versions of Mac OS X (not just Mac OS X 10.4.2 and earlier as the article states):
.Mac: Server timeout alert message when sending email

Cannot send email from pop account when in 3G, will send in WIFI

I cannot send email from pop account when in 3G, will send in WIFI.
I thought it was the SMTP server first.. but when i config my WIFI, suddenly the emails that i tried to send, left my outbox and sent.
Any idea's

The SMTP server you are using with Wi-Fi would be the outgoing server of your internet service provider... this is likely why that's working.
SMTP servers specific to a ISP would not work on the 3G network. You would probably need another SMTP server. One from your cell provider?

Cannot send email only when I am using my school wifi network

Similar Messages

Maybe you are looking for