Cannot sync Outlook 2007 Calendar with Alltel BB 8330

Question

OK.....Seems like a lot of folks are having this problem. Here is what I've got
Vista Home Basic SP1
Outlook 2007 (As a component of Office Enterprise 2007)
BB8330 running OS 4.5.0.127
Configured with two email accounts-Default calendar/account is the same as the Outlook account. (I have Groupwise at work...this is not the default account/calendar)
Blackberry DM 4.5
Here's what I've tried....
Uninstalled and re-installed DM countless times
Installing latest version of DM (4.7)
Installing latest version of device OS (4.5?)
Deleting Intellisync folder
Sync only calendar
Running DM as administrator
Deleted all BB calendar entries associated with the Groupwise Email account
Have run scanpst on Outlook and repaired file (it said there were some problems)
First synchronization worked great, the only thing I did between the first and second syncs were change some recurring calendar events and add two events to my calendar associated with the Groupwise account. I have since deleted those Groupwise events and that calendar shows no entries when i look under calendar-options.
Now i get the much discussed "Desktop Manager has stopped working" error when DM begins to process my Outlook calendar. It syncs contacts fine, reads and processes device calendar, then reads 631 Outlook calendar records, begins to process Outlook calendar records and stops immediately. I have to reboot to get DM to attempt to sync again. Here's the log from the Intellisync folder...
Wed Mar 04 22:01:16 2009 -- Intellisync Log File --
22:01:16.895: Create empty table C:\Users\Jimmy\AppData\Roaming\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}.CFG\TABLES.ITB at .\startup.cpp line 500
22:01:16.957: Empty table file C:\Users\Jimmy\AppData\Roaming\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}.CFG\TABLES.ITB at .\startup.cpp line 519
22:01:23.369: Create empty table C:\Users\Jimmy\AppData\Roaming\RESEAR~1\BLACKB~1\Intellisync\{64193ED4-35AD-4A24-972D-11E7CB4F3E50}.CFG\TABLES.ITB at .\startup.cpp line 500
Wed Mar 04 22:01:30 2009: Error 0x83110005.-2096037883.0 at .\syncconfigmanager.cpp line 1137
Wed Mar 04 22:01:31 2009: Error Failed to load CXLServer1.dll from the product directory..4005 at .\callback.cpp line 3610
22:03:15.782:
22:03:15.782: Begin ILX Session, Source=Microsoft Outlook, Target=Device
22:03:15.923:
22:03:15.923: Starting Standard Sync
22:03:16.001: Phase=10, User=31E942E2: Reading data from Device Calendar
22:03:17.935: Finished Reading 17 Records + 0 Deletes + 0 Unchangeds for User=31E942E2 from Device Calendar (slow sync input for resync)
22:03:17.935: Phase=20, User=31E942E2: Reading data from Microsoft Outlook Calendar
22:03:47.575: Finished Reading 631 Records + 0 Deletes + 0 Unchangeds for User=31E942E2 from Microsoft Outlook Calendar (slow sync input for resync)
22:03:47.575: Phase=30, User=31E942E2: Writing data into Device Calendar
22:27:51.634:
22:27:51.634: Begin ILX Session, Source=Microsoft Outlook, Target=Device
22:27:51.759:
22:27:51.775: Starting Standard Sync
22:27:51.806: Phase=10, User=31E942E2: Reading data from Device Calendar
22:27:53.600: Finished Reading 17 Records + 0 Deletes + 0 Unchangeds for User=31E942E2 from Device Calendar (slow sync input for resync)
22:27:53.600: Phase=20, User=31E942E2: Reading data from Microsoft Outlook Calendar
22:28:18.201: Finished Reading 631 Records + 0 Deletes + 0 Unchangeds for User=31E942E2 from Microsoft Outlook Calendar (slow sync input for resync)
22:28:18.217: Phase=30, User=31E942E2: Writing data into Device Calendar
This is baffling. I have used a Palm TX for years and was excited about jumping into the BB world. I love the phone but I purchased it primarily for keeping track of my schedule. I am not impressed and have 26 days left on the trial. I hate to take it back to Alltel but its worthless unless I can easily and reliably sync the calendar. Anybody got any answers?
Solved!
Go to Solution.

Answer 1

OK...here's the update. I tried a few more tricks, too numerous to go into and NOTHING worked. I finally downlaoded and installed Companionlink Express and.....presto! I can sync again. 49.95 for the Companionlink software. You would think the BB folks could write (or purchase) a decent piece of software. I purchased the 8330 primarily to help me keep up with my calendar. When that didn't work, I had a $200 dollar cell phone. RIM almost got this one back! By the way, the website is www.companionlink.com.