Cannot Sync Photos and Music with iTunes
After I updated my iPad mini and iPhone 5s to iOS 8, I cannot remove my music from my iPad to create more space, and I cannot restore the photos that was removed from my phone during the update process. With my iPad, I tried removing the music with iTunes on my Mac and the message appears asking if I want to remove music after I uncheck sync music, but it did nothing to my iPad, even after I synced multiple times. I even tried removing music on my iPad by going to Setting>General>Usage>Music, but one I clicked on Music the app would crash to the home screen. I have tried doing this with or without it connect to iTunes, as well as restarting it but nothing works. It keeps crashing.
With my iPhone I tried syncing photos multiple times but it is always stuck on (step 5 of 6: Importing photos), where it will continue for hours and then give up. I tried unchecking the sync photos first and then tying to sync it with the photos again but the same problem persists. I also tried removing the iPod Photo cache from my iPhoto Library and then syncing it again but nothing.
Problems solved! Apparently when iTunes 10.5 is installed, the settings for what to sync, e.g. photos, music is reset to the default in which no content is synched. What's more, these settings are not particularly obvious in the Windows version on iTunes, as you have to scroll down to actually see them. There is also no message or other information as part of the upgrade process that warns that theses boxes will revert to being unchecked after the upgrade.
From a user-centered design process, POV the upgrade and its instructions are woefully disappointing :-(
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